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Loughborough, LE11

4.5/5, 24 Reviews
79% Recommended

100% sales valuation accuracy

75% sales fee satisfaction

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3 Star Review

By : 'Anonymous'
Services : Letting(As a Tenant)
Rent PCM : £750
Would you recommend ? : No
Postcode : LE11

Sep 20, 2014
People found this helpful2

I tried to write this review on the official Belvoir Website but you can only publish reviews after the management has approved it. We have been renting with Belvoir for nearly a year and our experience is very mixed. I find all the reviews in their official website quite biased and hence I am writing to describe our experience. Loughborough is an interesting letting market and not many letting agents, so the market is predominantly controlled by the landlords. If you are a landlord I would image Belvoir is a very good one, but not so good if you happen to be a tenant. They have introduced a new clause to their contract for professionally cleaning all carpets at the end of the tenancy even if you do not have any pets, children etc. They would not accept carpet steam cleaned by hired equipment, so you will be looking at at least £100 at the end of the tenancy for cleaning the carpets. The letting staff can be very difficult during the checkout procedure and you have make a convincing case with evidence (photos, written documents) for normal wear and tear. DPS check-out can also take more than 3 weeks in some cases, whereas in the past I managed to get things sorted within a week after the inspection. The branch management is professional but in case of any repair, dispute, maintenance will be leaning more towards the landlords' side than the tenants.

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sale100.00%75.00%£123,000£325,000
Address

Belvoir
62A Ashby RoadLoughborough, Leicestershire
LE11 3AE
01509 260777, 01509 260888

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Belvoir Branches (View All 199)
Highly ...

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5 Star Review
UserName

Ash

UserName

Dillan

By : 'Theo'
Services : Sales( As a Vendor )
Sold price : £232000
Would you recommend ? : Yes
Postcode : LE12

Jan 21, 2025
People found this helpful0

Belvoir managed my property 9 years and dealt with every aspect from arranging viewings prospective tenants, to organising maintenance and ensuring that I was kept up to date with documentation to be compliant as a landlord. When we decided to sell our house as firsttime sellers, Ash and Dillan... Read Full Review

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Smooth and highly ...

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5 Star Review

By : 'Mohsin'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : LE11

Nov 25, 2024
People found this helpful0

I was able to rent a property recently in Loughborough through Belvoir. I am thankful to Ms. Laura Hogg for her cooperation during the entire process and making it a hassle free and smooth experience. She was always attentive and responded swiftly to the queries in a highly professional... Read Full Review

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Belvoir ...

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5 Star Review
UserName

Ash

By : 'Dan'
Services : Letting( As a Tenant )
Rent PCM : £825
Would you recommend ? : Yes
Postcode : LE11

Aug 19, 2024
People found this helpful0

I have found Belvoir Loughborough to be a proactive and flexible letting agent. They are communicative and I have had a stress free tenancy... Read Full Review

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A great service for lettings ...

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5 Star Review
UserName

Ash

By : 'Sara'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : LE12

Oct 14, 2022
People found this helpful0

I have been with Belvoir Loughborough for 14 years as a landlord and more recently have used them to sell my property. Ash Holden and Dillan Nell have been incredibly efficient in getting the property marketed, viewed and sold quickly. They have been communicative and supportive throughout the... Read Full Review

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Would ...

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5 Star Review
UserName

Ash

By : 'Patrick'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : LE11

Jul 25, 2022
People found this helpful0

Very easy - No issues with this letting agency at all - very helpful throughout the whole process - very good service and very responsive whenever there was an issue with the... Read Full Review

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I bought recently an ...

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5 Star Review
UserName

Ash

By : 'Tincuta'
Services : Sales( As a Buyer )
Sold price : £123000
Would you recommend ? : Yes
Postcode : L11

Jul 24, 2022
People found this helpful0

I bought recently an apartment and Ash was agent. He was very supportive in providing the necessary information. He followed the selling process and brought clarifications when they were need it. From beginning until the end he was very... Read Full Review

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Ash Holden and his team at ...

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5 Star Review
UserName

Ash

By : 'Jeff'
Services : Letting( As a Owner )
Rent PCM : £595
Would you recommend ? : Yes
Postcode : LE11

Jul 19, 2022
People found this helpful0

Ash Holden and his team at Belvoir Lets in Loughborough have given me exceptional service, with the team making you feel welcome as soon as you enter the branch. Good service from a professional team make all the difference in the market place and I can not thank the team... Read Full Review

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Fay from Belvoir was very ...

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5 Star Review
UserName

Fay

By : 'CJ'
Services : Letting( As a Tenant )
Rent PCM : £695
Would you recommend ? : Yes
Postcode : LE11

May 9, 2022
People found this helpful0

Fay from Belvoir was very supportive and went above and beyond to ensure that we found the right property. She was very good at communicating throughout the process from start to... Read Full Review

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Fay from Belvoir has been a ...

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5 Star Review
UserName

Fay

By : 'Sally'
Services : Letting( As a Tenant )
Rent PCM : £695
Would you recommend ? : Yes
Postcode : LE11

May 9, 2022
People found this helpful0

Fay from Belvoir has been a lifesaver for me and my flatmate, helping us secure a rental after our first property fell through just a week before we were due to move in. She was so supportive over a few very stressful months, always at the end of the phone when needed. Thanks so much for all your... Read Full Review

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Dealing with Ash Holden at ...

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5 Star Review
UserName

Ash

By : 'John'
Services : Sales( As a Vendor )
Sold price : £325000
Would you recommend ? : Yes
Postcode : LE11

Feb 9, 2022
People found this helpful0

Dealing with Ash Holden at Belvoir was a great experience right from the start. He gave me lots of good advice and help. Nothing was too much trouble and he kept me informed of what was happening throughout. A sale was agreed very quickly and I am delighted with the price my property... Read Full Review

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Pros: -quick with moving in ...

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2 Star Review

By : 'tenant'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : LE11

Mar 10, 2017
People found this helpful0

Pros: -quick with moving in procedure. -quick response to emails, texts, phone calls -good with maintenance issues Cons -show attitude and get rude when you complain, don't talk face to face over issues and use emails texts. -their service is not customer oriented -fail to notify when they give... Read Full Review

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I tried to write this review ...

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3 Star Review

By : 'Anonymous'
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : No
Postcode : LE11

Sep 20, 2014
People found this helpful2

I tried to write this review on the official Belvoir Website but you can only publish reviews after the management has approved it. We have been renting with Belvoir for nearly a year and our experience is very mixed. I find all the reviews in their official website quite biased and hence I am... Read Full Review

Comments (0)Was this helpful?:
Pros -Moved in ...

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1 Star Review

By : 'Ed'
Services : Letting( As a Tenant )
Rent PCM : £415
Would you recommend ? : No
Postcode : LE12

Sep 15, 2014
People found this helpful1

Pros -Moved in quickly -Flexible when we needed to stay a month longer than anticipated -Some staff completely professional Cons -Unscheduled viewings. On several occasions people just showed up at our property and let themselves in when we were in bed or watching TV. I don't know how... Read Full Review


What agent could do to change your mind?

Been better organised. Had a long term view of me as a customer instead of a short term view of profit over people.

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In early 2002 I moved out of ...

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5 Star Review
UserName

Jim

UserName

Carol

By : 'Stubby3000'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : LE11

Jun 12, 2013
People found this helpful0

In early 2002 I moved out of my house in Loughborough and prepared to relocate to Australia. After doing some research I found that Belvoir lettings was the only available LETTING ONLY agent in the area - thus I chose them because I thought they would be experts at property management - I was... Read Full Review

Comments (1)Was this helpful?:

By : Jim Mitchell

Jun 17, 2013

Thank you for your kind comments and we're very pleased our service has worked well for you. We deal with a number of overseas clients and it's good to get feedback from a long standing client - I ...


Belvoir have managed my ...

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5 Star Review

By : 'Roger'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : LE11

Mar 28, 2013
People found this helpful0

Belvoir have managed my properties for 15 years. They are excellent because they take all the hastle of property management away from me. They have a great record of minimising voids and are very proactive on improvements... Read Full Review

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I don't normally write ...

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5 Star Review
UserName

Carol

By : 'Jenny'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : LE11

Feb 4, 2013
People found this helpful1

I don't normally write reviews however, from the outset we have been really impressed with Belvoir Lettings in Loughborough and we felt that they deserved a bit of thanks for all their hard work, in particular Carol, the Branch Manager, who has been great and has kept us in the loop at every stage ... Read Full Review

Comments (1)Was this helpful?:

By : Belvoir Loughborough

Mar 14, 2013

Thank you for your kind comments and we're very glad you've been happy with our service. Thank you ...


Due to a sudden change of ...

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5 Star Review

By : 'Martin'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : LE11

Jan 30, 2013
People found this helpful2

Due to a sudden change of circumstances in my family life I found myself needing to urgently find rental accomodation in Loughborough. On visiting many letting agents in the town, Belvoir came to my rescue with their professional service and friendly staff. Having limited contacts in this area,... Read Full Review

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I have been a tenant with ...

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5 Star Review
UserName

Jim

By : 'Tony'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : LE11

Jan 26, 2013
People found this helpful2

I have been a tenant with Belvoir Loughborough since March 1998. I have always found them to be good at what they do. When I have problems eg. leaking radiators,fences blown down etc. I telephone (more E-mail now) and have a response, usually within hours, then shortly after a trades person will... Read Full Review

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This week we have been forced ...

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1 Star Review

By : 'Beatrice.'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : LE12

Jan 24, 2013
People found this helpful4

This week we have been forced to move out of our rented property as the boiler has broken for the second time in a month and Belvoir took away the electric fan heaters we had been using. It is 7 degrees inside the property and absolutely inhabitable given the weather conditions. Every time we... Read Full Review

Comments (1)Was this helpful?:

By : Belvoir

Mar 19, 2013

We were disappointed that this tenant felt she had to leave such comments and that there are inaccuracies in this review. The vast majority of tenants understand that agents have to act on the advice ...


I have had such a great first ...

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5 Star Review
UserName

Carol

By : 'Mr'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : LE11

Jan 24, 2013
People found this helpful1

I have had such a great first experience in the letting industry thanks to Belvoir loughborough. I had my flat on the market with belvoir for 3 days before the first interested party viewed it. I was kept in the loop at every stage of the letting process. I even got great feedback from the... Read Full Review

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11/30/2, 12:00:00 AM by allAgents

Awards won by Belvoir, Loughborough LE11 3AE