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Great Shelford, Cambridge, CB22
2.6/5, 12 Reviews
42% Recommended
50% sales valuation accuracy
0% letting valuation accuracy
50% sales fee satisfaction
0% letting fee satisfaction
We at Sharman Quinney estate agents in Cambridge are proud to offer a wide range of property services to local buyers, sellers and investors. The Great Shelford team combines experience and local knowledge to provide the best possible advice to those looking at properties in Cambridgeshire.
Our award winning ran
ge of services do more than just sell your home. These include free market appraisals, mortgage advice, conveyancing, surveys, open houses and audio tours.
Whether you are looking to sell your home, buy a new one in the Cambridge area or invest in property, we at Sharman Quinney estate agents are more than happy to help. Please feel free to contact us or pop in for a nice hot drink to discuss a free market appraisal or your perfect home.
"I found the mortgage adviser..."
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1 Star Review
By : 'Unhappy'
Services : Mortgages()
Would you recommend ? : No
Postcode : CB2
May 28, 2014
People found this helpful6
I found the mortgage adviser became verbally aggressive to me when I tried to cancel an appointment with regards to renewing my mortgage deal. She treated me with contempt by saying "You don't know quite how this works, and it's not easier to go straight to the bank to sort it all out." She failed to respect my decision to go back to the Halifax and when I last saw her she snorted at my expenditures of not going on yearly holidays and paying off a car on monthly instalments. I would avoid them. Speaking to a high street bank is much more helpful.
What agent could do to change your mind?
Be more respectful of my decision not to come in for a meeting rather than treat me like a naughty 5 year old
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By : frances mcdermott
Feb 6, 2018Hello Thank you for your review. I unfortunately feel this is not in relation to my office. The mortgage advisor in my office in 2014 was a gentlemen who offers a great service. Sorry that the company you dealt with gave you such a poor service. If I can of course be of any assistance in the future please do get in touch with us. Kind regards Frances
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 50% | £300,000 | £385,000 |
| Lettings | 0% | 0% | £0 | £0 |
Areas covered
- CB1
- CB2
- CB21
- CB22
- CB23
- CB5
Address
Sharman Quinney
49 Woollards Lane, Cambridge, Cambridgeshire
CB22 5LZ
01223 844760
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Please avoid using Sharman ...
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1 Star Review
By : 'Kersha'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : CB22
Jan 24, 2024
People found this helpful0
Please avoid using Sharman Quinney under any circumstances. If I could have given no stars I would have, there is nothing good that can be said about this agency. It's honestly the worst agency I have ever come across and I've been in the industry myself for 14 years now. They... Read Full Review
Comments (0)
Please avoid using Sharman Quinney under any circumstances. If I could have given no stars I would have, there is nothing good that can be said about this agency. It's honestly the worst agency I have ever come across and I've been in the industry myself for 14 years now.
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Kersha said about Sharman Quinney
Services : Sales( As a Buyer )Date: 24th Jan 2024
Please avoid using Sharman Quinney under any circumstances. If I could have given no stars I would have, there is nothing good that can be said about this agency. It's honestly the worst agency I have ever come across and I've been in the industry myself for 14 years now.
They cannot even carry out basic due diligence when advertising a property so be prepared to be misinformed. One property was advertised as both freehold and leasehold, when we phoned to check we were told it was freehold, but it turned out through our solicitor it did have a lease too. They also didn't know the seller was only selling with a limited title not a full one, something that again only came to light through our solicitor six months later, a complete waste of everyone's time that could have been avoided if Sharman Quinney could be bothered to get to know the sellers and the houses they are selling better.
The property we eventually ended up buying was advertised as having allocated off road parking. When we phoned to check this we were told this was definitely correct. Common sense told us this didn't seem right as none of the properties there had parking and the space was no where near the house! It turned out this was not the case at all and there was no parking with the house. It no longer fitted our needs however as this all happen several weeks down the line, and we were due to be made homeless in a matter of weeks, we simple had no choice but to proceed. Sharman Quinney's response to this was 'we take the word of our sellers' so it seems they will believe anything you tell them as a seller, despite the fact common sense should have made any competent agent question the parking situation in this case. Sharman quinney are the only agency I know to get away with not carrying out basic due diligence.
You will never be able to get hold of anyone at the branch, we had to phone another branch on many occasions to get them to contact the Shelford office for us, they don't reply to any phone calls or emails. They have a turn over of staff every few weeks, you are not told when someone is leaving nor introduced to someone new starting. The person starting will also have no clue what's going on with the sale so be prepared to constantly have to repeat yourself. They do not bother giving you any updates or chase a sale for you, complete laziness. They will be sitting on their personal mobile phones everytime you drive past.
When we raised a complaint about their shortfallings and appalling service, we didn't get a single apology. How this agency is still running honestly baffles me, at the very least the Shelford branch should not be allowed to continue practicing.
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The most disjointed ...
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1 Star Review
By : 'John'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : CB22
Jan 12, 2023
People found this helpful2
The most disjointed unstructured chaotic clown show I’ve ever experienced in my life. Great shelf its branch should have its license revoked and nobody working there ever be allowed in the industry again. No organization whatsoever, no structure and no support. Avoid like every plague... Read Full Review
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John said about Sharman Quinney
Services : Sales( As a Vendor )Date: 12th Jan 2023
The most disjointed unstructured chaotic clown show I’ve ever experienced in my life. Great shelf its branch should have its license revoked and nobody working there ever be allowed in the industry again. No organization whatsoever, no structure and no support. Avoid like every plague imaginable.
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Honestly disastrous ...
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1 Star Review
By : 'Paul'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : CB22
Dec 14, 2022
People found this helpful0
Honestly disastrous experience. Endless chasing, broken promises, radio silence, constant apologies for just simply not being able to do their job and zero... Read Full Review
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Paul Ashe UBW said about Sharman Quinney
Services : Sales( As a Vendor )Date: 14th Dec 2022
Honestly disastrous experience. Endless chasing, broken promises, radio silence, constant apologies for just simply not being able to do their job and zero organisation.
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Excellent service for both ...
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5 Star Review
Jen
Adam
By : 'Natasha'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CB22
Feb 15, 2022
People found this helpful0
Excellent service for both buying and selling a house. Efficient, friendly and couldn't help enough with both processes. Thank you in particular to Adam, Jen and... Read Full Review
Comments (0)Was this helpful?:
Natasha Mordey said about Sharman Quinney
Services : Sales( As a Vendor )Date: 15th Feb 2022
Excellent service for both buying and selling a house. Efficient, friendly and couldn't help enough with both processes. Thank you in particular to Adam, Jen and Alistair.
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Terrible experience. Be ...
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1 Star Review
Sharman
Adam
By : 'Kim'
Services : Sales( As a Vendor )
Sold price : £300000
Would you recommend ? : No
Postcode : CB2
Nov 11, 2021
People found this helpful7
Terrible experience. Be warned and avoid. This was my first experience selling a property and Sharman Quinney, and Adam Tanswell in particular, were a nightmare to deal with. It started out with a few small warning signs as Adam came to our home and he seemed a bit pushy, but we went ahead with... Read Full Review
Comments (0)Terrible experience. Be warned and avoid. This was my first experience selling a property and Sharman Quinney, and Adam Tanswell in particular, were a nightmare to deal with. It started out with a few small warning signs as Adam came to our home and he seemed a bit pushy, but we went ahead with advertising our property with them – if only we’d gone with our instincts and not assumed all agents are like this.
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Kim said about Sharman Quinney
Services : Sales( As a Vendor )Date: 11th Nov 2021
Terrible experience. Be warned and avoid. This was my first experience selling a property and Sharman Quinney, and Adam Tanswell in particular, were a nightmare to deal with. It started out with a few small warning signs as Adam came to our home and he seemed a bit pushy, but we went ahead with advertising our property with them – if only we’d gone with our instincts and not assumed all agents are like this.
After an initial 2 weeks with 4 viewings (none of which came to anything), things cooled off very quickly. We went several weeks with few viewings or communication and had to push them for updates. After 6 weeks we were getting really disheartened and asked if we could give 30 days’ notice and give someone else a go (Adam made it clear when we met, we could give 30 days’ notice to end the contract). Their response was to send excerpts from the contract highlighting that 30 days could only be given after week 25!! And if we advertised with anyone else their fees would go up considerably and they would try to block any sale independent of them or seek their inflated fees on top.
It was a really intimidating and stressful time, they should have tried to address our concerns and offered advice and reassurance rather than point to the contract points in their favour.
We got advice to take it to an ombudsman who would be very concerned by such a long length of contract and poor terms, but despite this we waited out the 25 weeks to be free. We received more no shows than viewings (few of either) and towards the end of the contract they tried to pressure is into selling to a property developed for well under the asking price.
To make matters worse, once the contract ended, they sent us a bill for £150 for their advertising and requested we pay it within 3 days. Ironically, we couldn’t get any reply from Adam or Mike Sharman when we wanted advice towards the and of the contract, and they were slow to respond to requests to remove our ads after the contract ended – but quick to send us this bill and request immediate payment (twice in two days). There are plenty of much better agents out there, and we’ve had a much better experience now we’re with someone else. Avoid Sharman Quinney and Adam Tanswell.
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Selling a home in ...
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5 Star Review
Jen
By : 'J'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CB22
Sep 14, 2021
People found this helpful1
Selling a family home during the various lockdown could have been a nightmare but thanks to Jen Conen at Sharman Quinney it wasn’t Viewings were very Covid safe and she was good at matching buyer to seller I would recommend this agency and particularly Jen for house sales that may be... Read Full Review
Comments (0)Selling a family home during the various lockdown could have been a nightmare but thanks to Jen Conen at Sharman Quinney it wasn’t
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J said about Sharman Quinney
Services : Sales( As a Vendor )Date: 14th Sep 2021
Selling a family home during the various lockdown could have been a nightmare but thanks to Jen Conen at Sharman Quinney it wasn’t
Viewings were very Covid safe and she was good at matching buyer to seller
I would recommend this agency and particularly Jen for house sales that may be a little out of the ordinary
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Rude. Incompetent. ...
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1 Star Review
By : 'Phil'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : CB22
Jun 5, 2020
People found this helpful0
Rude. Incompetent. Disorganised. Failed on every level. Awful. Having arranged a remote viewing the failed to call. I called them, but they only give out the office landline, and... they are out at properties all day, so that is pretty useless. But they could have called us... did not.... Read Full Review
Comments (0)Rude. Incompetent. Disorganised.
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Phil said about Sharman Quinney
Services : Sales( Prospective Vendor/Buyer )Date: 5th Jun 2020
Rude. Incompetent. Disorganised.
Failed on every level. Awful.
Having arranged a remote viewing the failed to call. I called them, but they only give out the office landline, and... they are out at properties all day, so that is pretty useless. But they could have called us... did not. When we finally spoke the guy was terse, clearly angry that we had not turned up to view in person. When we explained that his colleague had agreed to a remote viewing, he failed to apologise. Or explain why he did not call us.
I'm genuinely interested in the property, so if you were the owner trying to sell it... well wouldn't that suck badly.
AVOID.
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Terrible ...
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1 Star Review
By : 'Pen'
Services : Sales( As a Vendor )
Sold price : £385000
Would you recommend ? : No
Postcode : CB24
Jun 17, 2018
People found this helpful3
Didn't sell our house. Neighbour purchased. Insist we have to pay them around £3000 although we sold ourselves and did all work with buyer and solicitor. Yes, beware six month contract. Paying them for nothing. Made many mistakes and âtyposâ to suit themselves.... Read Full Review
Comments on Agent Fees
We don’t owe them fees as didn’t fulfil contract
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Pen said about Sharman Quinney
Services : Sales( As a Vendor )Date: 17th Jun 2018
Didn't sell our house. Neighbour purchased. Insist we have to pay them around £3000 although we sold ourselves and did all work with buyer and solicitor. Yes, beware six month contract. Paying them for nothing. Made many mistakes and âtyposâ to suit themselves. Wicked
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Having delt with a prevoius ...
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5 Star Review
Frances
Jeremy
By : 'Miss'
Services : Sales( As a Vendor )
Sold price : £260
Would you recommend ? : Yes
Postcode : CB22
Aug 27, 2017
People found this helpful2
Having delt with a prevoius estate agents with no joy.We was approached by Sharman Quinney estate agents,Jeremy in particular and i would say thankyou for your customer care which he promised us. Frances was outstanding never gave up and eventually got the result we needed..my mum is happy in ... Read Full Review
Comments on Agent Fees
Middle of the road...just happy with the outcome
Comments (0)Having delt with a prevoius estate agents with no joy.We was approached by Sharman Quinney estate agents,Jeremy in particular and i would say thankyou for your customer care which he promised us. Frances was outstanding never gave up and eventually got the result we needed..my mum is happy in her bungalow!!! Totally recommend them..100% commitment !
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Miss & Mrs Acker said about Sharman Quinney
Services : Sales( As a Vendor )Date: 27th Aug 2017
Having delt with a prevoius estate agents with no joy.We was approached by Sharman Quinney estate agents,Jeremy in particular and i would say thankyou for your customer care which he promised us. Frances was outstanding never gave up and eventually got the result we needed..my mum is happy in her bungalow!!! Totally recommend them..100% commitment !
Sheila and Amanda Acker
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Would thoroughly recommend ...
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5 Star Review
Frances
By : 'R'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : CB21
Aug 26, 2017
People found this helpful2
Would thoroughly recommend Sharman Quinney. We were BUYING our house through them and if it hadn't of been for France's and her team we would have given up as the SALE of our own house through a different agent was dragging on and on. France's was extremely efficient and on the ball and always... Read Full Review
Comments (0)Would thoroughly recommend Sharman Quinney. We were BUYING our house through them and if it hadn't of been for France's and her team we would have given up as the SALE of our own house through a different agent was dragging on and on.
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R & J said about Sharman Quinney
Services : Sales( As a Buyer )Date: 26th Aug 2017
Would thoroughly recommend Sharman Quinney. We were BUYING our house through them and if it hadn't of been for France's and her team we would have given up as the SALE of our own house through a different agent was dragging on and on.
France's was extremely efficient and on the ball and always available to speak to.
We feel that it is due to her professionalism and commitment that the transactions were eventually completed.
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I would recommend Sharman ...
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4 Star Review
By : 'Gerry'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CB
Jul 29, 2017
People found this helpful3
I would recommend Sharman Quinney especially Francis at Great Shelford always on the case without her I think we would both have lost the plot she is more than efficient and the office staff are lovely would recommend any... Read Full Review
Comments on Agent Fees
Good
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Gerry and Alan said about Sharman Quinney
Services : Sales( As a Vendor )Date: 29th Jul 2017
I would recommend Sharman Quinney especially Francis at Great Shelford always on the case without her I think we would both have lost the plot she is more than efficient and the office staff are lovely would recommend any time
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I found the mortgage adviser ...
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1 Star Review
By : 'Unhappy'
Services : Mortgages
Would you recommend ? : No
Postcode : CB2
May 28, 2014
People found this helpful6
I found the mortgage adviser became verbally aggressive to me when I tried to cancel an appointment with regards to renewing my mortgage deal. She treated me with contempt by saying "You don't know quite how this works, and it's not easier to go straight to the bank to sort it all... Read Full Review
What agent could do to change your mind?
Be more respectful of my decision not to come in for a meeting rather than treat me like a naughty 5 year old
Comments (1)Was this helpful?:
Unhappy customer said about Sharman Quinney
Services : Mortgages( )Date: 28th May 2014
I found the mortgage adviser became verbally aggressive to me when I tried to cancel an appointment with regards to renewing my mortgage deal. She treated me with contempt by saying "You don't know quite how this works, and it's not easier to go straight to the bank to sort it all out." She failed to respect my decision to go back to the Halifax and when I last saw her she snorted at my expenditures of not going on yearly holidays and paying off a car on monthly instalments. I would avoid them. Speaking to a high street bank is much more helpful.
The UK's Largest Customer Review Website for the Property Industry
By : frances mcdermott
Feb 6, 2018Hello Thank you for your review. I unfortunately feel this is not in relation to my office. The mortgage advisor in my office in 2014 was a gentlemen who offers a great service. Sorry...
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