The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
2.6/5, 12 Reviews
42% Recommended
50% sales valuation accuracy
0% letting valuation accuracy
50% sales fee satisfaction
0% letting fee satisfaction
Sharman
Adam
By : 'Kim'
Services : Sales(As a Vendor)
Sold price : £300000
Would you recommend ? : No
Postcode : CB2
Terrible experience. Be warned and avoid. This was my first experience selling a property and Sharman Quinney, and Adam Tanswell in particular, were a nightmare to deal with. It started out with a few small warning signs as Adam came to our home and he seemed a bit pushy, but we went ahead with advertising our property with them – if only we’d gone with our instincts and not assumed all agents are like this. After an initial 2 weeks with 4 viewings (none of which came to anything), things cooled off very quickly. We went several weeks with few viewings or communication and had to push them for updates. After 6 weeks we were getting really disheartened and asked if we could give 30 days’ notice and give someone else a go (Adam made it clear when we met, we could give 30 days’ notice to end the contract). Their response was to send excerpts from the contract highlighting that 30 days could only be given after week 25!! And if we advertised with anyone else their fees would go up considerably and they would try to block any sale independent of them or seek their inflated fees on top. It was a really intimidating and stressful time, they should have tried to address our concerns and offered advice and reassurance rather than point to the contract points in their favour. We got advice to take it to an ombudsman who would be very concerned by such a long length of contract and poor terms, but despite this we waited out the 25 weeks to be free. We received more no shows than viewings (few of either) and towards the end of the contract they tried to pressure is into selling to a property developed for well under the asking price. To make matters worse, once the contract ended, they sent us a bill for £150 for their advertising and requested we pay it within 3 days. Ironically, we couldn’t get any reply from Adam or Mike Sharman when we wanted advice towards the and of the contract, and they were slow to respond to requests to remove our ads after the contract ended – but quick to send us this bill and request immediate payment (twice in two days). There are plenty of much better agents out there, and we’ve had a much better experience now we’re with someone else. Avoid Sharman Quinney and Adam Tanswell.
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 50% | 50% | £300,000 | £385,000 |
Lettings | 0% | 0% | £0 | £0 |
Sharman Quinney
49 Woollards Lane, Cambridge, Cambridgeshire
CB22 5LZ
01223 844760
By : 'Kersha'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : CB22
Please avoid using Sharman Quinney under any circumstances. If I could have given no stars I would have, there is nothing good that can be said about this agency. It's honestly the worst agency I have ever come across and I've been in the industry myself for 14 years now. They... Read Full Review
By : 'John'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : CB22
The most disjointed unstructured chaotic clown show I’ve ever experienced in my life. Great shelf its branch should have its license revoked and nobody working there ever be allowed in the industry again. No organization whatsoever, no structure and no support. Avoid like every plague... Read Full Review
By : 'Paul'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : CB22
Honestly disastrous experience. Endless chasing, broken promises, radio silence, constant apologies for just simply not being able to do their job and zero... Read Full Review
Jen
Adam
By : 'Natasha'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CB22
Excellent service for both buying and selling a house. Efficient, friendly and couldn't help enough with both processes. Thank you in particular to Adam, Jen and... Read Full Review
Sharman
Adam
By : 'Kim'
Services : Sales( As a Vendor )
Sold price : £300000
Would you recommend ? : No
Postcode : CB2
Terrible experience. Be warned and avoid. This was my first experience selling a property and Sharman Quinney, and Adam Tanswell in particular, were a nightmare to deal with. It started out with a few small warning signs as Adam came to our home and he seemed a bit pushy, but we went ahead with... Read Full Review
Jen
By : 'J'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CB22
Selling a family home during the various lockdown could have been a nightmare but thanks to Jen Conen at Sharman Quinney it wasn’t Viewings were very Covid safe and she was good at matching buyer to seller I would recommend this agency and particularly Jen for house sales that may be... Read Full Review
By : 'Phil'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : CB22
Rude. Incompetent. Disorganised. Failed on every level. Awful. Having arranged a remote viewing the failed to call. I called them, but they only give out the office landline, and... they are out at properties all day, so that is pretty useless. But they could have called us... did not.... Read Full Review
By : 'Pen'
Services : Sales( As a Vendor )
Sold price : £385000
Would you recommend ? : No
Postcode : CB24
Didn't sell our house. Neighbour purchased. Insist we have to pay them around £3000 although we sold ourselves and did all work with buyer and solicitor. Yes, beware six month contract. Paying them for nothing. Made many mistakes and âtyposâ to suit themselves.... Read Full Review
We don’t owe them fees as didn’t fulfil contract
Frances
Jeremy
By : 'Miss'
Services : Sales( As a Vendor )
Sold price : £260
Would you recommend ? : Yes
Postcode : CB22
Having delt with a prevoius estate agents with no joy.We was approached by Sharman Quinney estate agents,Jeremy in particular and i would say thankyou for your customer care which he promised us. Frances was outstanding never gave up and eventually got the result we needed..my mum is happy in ... Read Full Review
Middle of the road...just happy with the outcome
Frances
By : 'R'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : CB21
Would thoroughly recommend Sharman Quinney. We were BUYING our house through them and if it hadn't of been for France's and her team we would have given up as the SALE of our own house through a different agent was dragging on and on. France's was extremely efficient and on the ball and always... Read Full Review
By : 'Gerry'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CB
I would recommend Sharman Quinney especially Francis at Great Shelford always on the case without her I think we would both have lost the plot she is more than efficient and the office staff are lovely would recommend any... Read Full Review
Good
By : 'Unhappy'
Services : Mortgages
Would you recommend ? : No
Postcode : CB2
I found the mortgage adviser became verbally aggressive to me when I tried to cancel an appointment with regards to renewing my mortgage deal. She treated me with contempt by saying "You don't know quite how this works, and it's not easier to go straight to the bank to sort it all... Read Full Review
Be more respectful of my decision not to come in for a meeting rather than treat me like a naughty 5 year old
By : frances mcdermott
Feb 6, 2018Hello Thank you for your review. I unfortunately feel this is not in relation to my office. The mortgage advisor in my office in 2014 was a gentlemen who offers a great service. Sorry ...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
No procedure set.
Last updated at 7/17/2019, 10:38:18 AM by allAgents