The UK's Largest Customer Review Website for the Property Industry
Lettings Chellaston, Derby DE73
4.9/5, 652 Reviews
95% Recommended
100% letting valuation accuracy
98% letting fee satisfaction
As the Lettings Division to Derby’s most successful Estate Agency, we’re extremely experienced in the Derby property market. Having been Derby’s top selling Estate Agency for well over a decade, we’ve incorporated the same formula for success in to our Lettings division to ensure that you receive a service that fa
r outweighs the offerings from other letting agents.
"A professional..."
Share On : 
5 Star Review
Leanna
By : 'Anita Johnson'
Services : Letting(As a Tenant)
Would you recommend ? : Yes
8 Mar 2025
People found this helpful0
We very much appreciated the professional assistance from Leanna during and following the renewal of our tenancy.
Attached Files
Was this helpful?:
By : Benjamin Brain
10 Mar 2025Hi Anita! Thank you for taking the time to leave a fantastic review of your moving experience with Leanna and the Lettings team. We're pleased to see that you felt the assistance from Leanna whilst renewing your tenancy was professional and she'll be delighted to see your comments! On behalf of the whole team here at Hannells, thanks again for your positive review and if there's anything more we can do to help, please feel free to get in touch! All the best, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience...
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
Anisa Malik
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 98.00% | £320 | £2,350 |
Address
Hannells
17a High Street, Derby, Derbyshire
DE73 6TB
01332 705505
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- OnTheMarket
- Rightmove
- Zoopla
Social Media
Rankings
Latest Properties
No Property Found
No Property Found
Hannells Branches (View All 7)
Perfect ...
Share On :
5 Star Review
Emma
By : 'Tez'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : DE22
13 May 2025
People found this helpful0
Emma cocker has done a great job us, no messing, no fuss from start to finish, much appreciated, thank you very much the service... Read Full Review
Comments (0)
Was this helpful?:
Tez said about Hannells
Services : Letting( As a Owner )Date: 13th May 2025
Emma cocker has done a great job us, no messing, no fuss from start to finish, much appreciated, thank you very much the service 👍👍👍👍👍
The UK's Largest Customer Review Website for the Property Industry
EXCELLENT & PROFESSIONAL ...
Share On :
5 Star Review
Emma
By : 'K'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : DE23
13 May 2025
People found this helpful0
Excellent service from the Chellaston branch. Less than 2 weeks from applying to rent a property and moving in. The staff were polite and very professional. Many... Read Full Review
Comments (1)Was this helpful?:
K Jones said about Hannells
Services : Letting( As a Tenant )Date: 12th May 2025
Excellent service from the Chellaston branch. Less than 2 weeks from applying to rent a property and moving in. The staff were polite and very professional. Many thanks
The UK's Largest Customer Review Website for the Property Industry
By : Benjamin Brain
14 May 2025Hi K! Thank you for your 5-star review of your moving experience with Emma and the Lettings team. We're pleased to see that you received an excellent service from the team, getting you moved...
We got quick very ...
Share On :
5 Star Review
Emma
By : 'Robert'
Services : Letting( As a Tenant )
Rent PCM : £1650
Would you recommend ? : Yes
Postcode : DE23
13 May 2025
People found this helpful0
We got quick very professional rental support and service from Hannels. Thank you ... Read Full Review
Comments (1)Was this helpful?:
Robert said about Hannells
Services : Letting( As a Tenant )Date: 12th May 2025
We got quick very professional rental support and service from Hannels. Thank you this.
The UK's Largest Customer Review Website for the Property Industry
By : Benjamin Brain
14 May 2025Hi Robert! Thank you for your review of your moving experience with Emma and the Lettings team. We're pleased to see that you received a speedy and professional service from the team. They...
Emma was very professional ...
Share On :
5 Star Review
Emma
By : 'Em'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : DE21
10 May 2025
People found this helpful0
Emma was very professional and friendly. She answered all of my questions and responded... Read Full Review
Comments (1)Was this helpful?:
Em said about Hannells
Services : Letting( As a Tenant )Date: 10th May 2025
Emma was very professional and friendly. She answered all of my questions and responded quickly.
The UK's Largest Customer Review Website for the Property Industry
By : Benjamin Brain
13 May 2025Hi Em! Thank you for your review of your moving experience with Emma and the Lettings team. We're pleased to see that Emma was professional, friendly and was able to answer all of your...
Moving into 26 Marquis ...
Share On :
5 Star Review
Emma
By : 'Ryan'
Services : Letting( As a Tenant )
Would you recommend ? : No
30 Apr 2025
People found this helpful0
Very smooth and straight forward process and Emma from Hannells Chellaston was always on hand to help at all I got stuck with anything. Would definitely go through Hannells again of I decide to move in the... Read Full Review
Comments (1)Was this helpful?:
Ryan porter said about Hannells
Services : Letting( As a Tenant )Date: 29th Apr 2025
Very smooth and straight forward process and Emma from Hannells Chellaston was always on hand to help at all I got stuck with anything. Would definitely go through Hannells again of I decide to move in the future
The UK's Largest Customer Review Website for the Property Industry
By : Benjamin Brain
30 Apr 2025Hi Ryan! Thanks for your 5-star review of your moving experience with Emma and the lettings team. We're pleased to see that you found the process to be smooth, straight-forward and that Emma in ...
Great customer service ...
Share On :
5 Star Review
Emma
Vicky
By : 'Anisa'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : DE22
30 Apr 2025
People found this helpful0
Great customer service Property rented within 30 days Friendly and... Read Full Review
Comments (1)Great customer service
Was this helpful?:
Anisa Malik said about Hannells
Services : Letting( As a Owner )Date: 29th Apr 2025
Great customer service
Property rented within 30 days
Friendly and efficient
The UK's Largest Customer Review Website for the Property Industry
By : Benjamin Brain
30 Apr 2025Hi Anisa! Thank you for your positive review of your moving experience with Emma, Vicky and the lettings team. The team pride themselves on delivering a top service and they'll be delighted to...
Great services and quick ...
Share On :
5 Star Review
Emma
By : 'Aqsa'
Services : Letting( As a Tenant )
Sold price : £1800
Would you recommend ? : Yes
Postcode : DE23
30 Apr 2025
People found this helpful0
Great services and quick response. I am happy with the... Read Full Review
Comments (1)Was this helpful?:
Aqsa Yaqoob said about Hannells
Services : Letting( As a Tenant )Date: 29th Apr 2025
Great services and quick response. I am happy with the services.
The UK's Largest Customer Review Website for the Property Industry
By : Benjamin Brain
30 Apr 2025Hi Aqsa! Thanks for your 5-star review of your moving experience with Emma and the Lettings team! We're pleased to see that you found the service to be great and the team quick to respond....
Straight forward yearly ...
Share On :
4 Star Review
Leanna
By : 'Mervyn'
Services : Letting( As a Owner )
Would you recommend ? : No
29 Apr 2025
People found this helpful0
Straight forward yearly renewal with no hassle or issues, exactly what was... Read Full Review
Comments (1)Was this helpful?:
Mervyn Bentley said about Hannells
Services : Letting( As a Owner )Date: 28th Apr 2025
Straight forward yearly renewal with no hassle or issues, exactly what was required👌👍.
The UK's Largest Customer Review Website for the Property Industry
By : Benjamin Brain
30 Apr 2025Hi Mervyn, Thank you for your review of your moving experience with Leanna and the Lettings team. We're pleased to see that you've found your yearly renewals to be no hassle, no issues and...
Very helpful with good ...
Share On :
5 Star Review
Leanna
By : 'Beth'
Services : Letting( As a Owner )
Would you recommend ? : No
29 Apr 2025
People found this helpful0
Very helpful with good communication. Responsive to emails and... Read Full Review
Comments (1)Was this helpful?:
Beth Lloyd said about Hannells
Services : Letting( As a Owner )Date: 28th Apr 2025
Very helpful with good communication. Responsive to emails and messages.
The UK's Largest Customer Review Website for the Property Industry
By : Benjamin Brain
30 Apr 2025Hi Beth, Thanks for your positive review of your moving experience with Leanna and the Lettings team. We're pleased to see that you found them to be good with their communication and responsive ...
As always a smooth renewal ...
Share On :
5 Star Review
Leanna
By : 'Hayley'
Services : Letting( As a Tenant )
Would you recommend ? : No
29 Apr 2025
People found this helpful0
As always a smooth renewal process, friendly service and always very... Read Full Review
Comments (0)Was this helpful?:
Hayley Parker said about Hannells
Services : Letting( As a Tenant )Date: 28th Apr 2025
As always a smooth renewal process, friendly service and always very helpful
The UK's Largest Customer Review Website for the Property Industry
The whole process was easy ...
Share On :
5 Star Review
Emma
By : 'Lauren'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : DE22
29 Apr 2025
People found this helpful0
The whole process was easy and stress free. Emma Cocker was friendly, positive and couldn’t be more... Read Full Review
Comments (1)Was this helpful?:
Lauren said about Hannells
Services : Letting( As a Tenant )Date: 28th Apr 2025
The whole process was easy and stress free. Emma Cocker was friendly, positive and couldn’t be more helpful.
The UK's Largest Customer Review Website for the Property Industry
By : Benjamin Brain
29 Apr 2025Hi Lauren, Thank you for your 5-star review of your moving experience with Emma and the lettings team. We're pleased to see that you found the whole process easy and stress-free, and that Emma ...
Hannells staff communicate ...
Share On :
4 Star Review
Emma
Leanna
By : 'Catherine'
Services : Letting( As a Tenant )
Sold price : £850
Would you recommend ? : Yes
Postcode : DE21
28 Apr 2025
People found this helpful0
Hannells staff communicate effectively with people providing timely updates and responses example Emma ... Read Full Review
Comments (1)Was this helpful?:
Catherine said about Hannells
Services : Letting( As a Tenant )Date: 28th Apr 2025
Hannells staff communicate effectively with people providing timely updates and responses example Emma Cocker
The UK's Largest Customer Review Website for the Property Industry
By : Benjamin Brain
29 Apr 2025Hi Catherine! Thank you for your positive review of your moving experience with Emma, Leanna and the Lettings team. We're pleased to see that you found the team to be effective with the...
Great service and really ...
Share On :
4 Star Review
Emma
By : 'Charlotte'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : DE24
28 Apr 2025
People found this helpful0
Hannell’s have been so helpful during our move. Emma in particular has been great at advising us, providing information and liaising with our landlord. Any questions, concerns and changes were easily and quickly tackled and answered. When we phoned and spoke to other agents, they were also... Read Full Review
Comments (1)Was this helpful?:
Charlotte said about Hannells
Services : Letting( As a Tenant )Date: 28th Apr 2025
Hannell’s have been so helpful during our move. Emma in particular has been great at advising us, providing information and liaising with our landlord. Any questions, concerns and changes were easily and quickly tackled and answered. When we phoned and spoke to other agents, they were also incredibly helpful. The inventory was the only thing we received later than we expected, 6 days after moving in. However I believe Hannell’s were waiting to receive this from a third party themselves.
The UK's Largest Customer Review Website for the Property Industry
By : Benjamin Brain
29 Apr 2025Hi Charlotte! Thank you for your positive review of your moving experience with Emma and the Lettings team. We're delighted to hear you felt supported throughout your move, and we'll be sure to ...
I had an amazing moving in ...
Share On :
5 Star Review
Mya
By : 'Mary'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : DE24
25 Apr 2025
People found this helpful0
I had an amazing moving in assisted by Mya Czapski- Hood and collegues made our process easy and amazing.i strongly... Read Full Review
Comments (2)Was this helpful?:
Mary said about Hannells
Services : Letting( As a Tenant )Date: 25th Apr 2025
I had an amazing moving in assisted by Mya Czapski- Hood and collegues made our process easy and amazing.i strongly recommend
The UK's Largest Customer Review Website for the Property Industry
By : Benjamin Brain
25 Apr 2025Hi Mary! Thank you for such a brilliant review of your moving experience with Mya and the Lettings team. We're pleased to see that Mya was able to assist you with your move and that she was...
Professional to the ...
Share On :
5 Star Review
Vicky
Jenna
By : 'Robert'
Services : Letting( As a Owner )
Sold price : £900
Would you recommend ? : Yes
Postcode : DE24
16 Apr 2025
People found this helpful0
We've been with Hannells Lettings Since 2016 on their fully managed package through maybe 4 or 5 tenants and at times on some of the longer lets maybe questioned "what am I paying " but when it comes down to it we have only been without a tenant 1 week in 9 years. From organising repairs, gas... Read Full Review
Comments on Agent Fees
You get what you pay for
Comments (1)We've been with Hannells Lettings Since 2016 on their fully managed package through maybe 4 or 5 tenants and at times on some of the longer lets maybe questioned "what am I paying " but when it comes down to it we have only been without a tenant 1 week in 9 years. From organising repairs, gas safety certificates, boiler repairs even rent increases nothing has been too much trouble. Now we are in the process of selling the house we have had some issues resulting in requiring giving the tenant notice then obtaining a court order to eventually gaining possession.
Was this helpful?:
Robert said about Hannells
Services : Letting( As a Owner )Date: 16th Apr 2025
We've been with Hannells Lettings Since 2016 on their fully managed package through maybe 4 or 5 tenants and at times on some of the longer lets maybe questioned "what am I paying " but when it comes down to it we have only been without a tenant 1 week in 9 years. From organising repairs, gas safety certificates, boiler repairs even rent increases nothing has been too much trouble. Now we are in the process of selling the house we have had some issues resulting in requiring giving the tenant notice then obtaining a court order to eventually gaining possession.
I think that without their professionalism on sticking to all the legeslation and having full copies of all documents from annual renewals available to pass to a solicitor we would have had many more problems. I have nothing but praise.
The UK's Largest Customer Review Website for the Property Industry
By : Benjamin Brain
22 Apr 2025Hi Robert! Thank you so much for taking the time to leave such a thoughtful and detailed review of your moving experiences with Jenna, Vicky and the Lettings team. We’re incredibly proud to...
Excellent service, enabling a ...
Share On :
5 Star Review
Emma
By : 'Matt'
Services : Letting( As a Tenant )
Sold price : £1100
Would you recommend ? : Yes
Postcode : DE65
25 Mar 2025
People found this helpful0
Excellent service, that enabled the process of moving to go through... Read Full Review
Comments (0)Was this helpful?:
Matt said about Hannells
Services : Letting( As a Tenant )Date: 25th Mar 2025
Excellent service, that enabled the process of moving to go through smoothly.
The UK's Largest Customer Review Website for the Property Industry
Very simple a straight ...
Share On :
5 Star Review
Emma
By : 'Ryan'
Services : Letting( As a Tenant )
Would you recommend ? : No
25 Mar 2025
People found this helpful0
Very simple a straight forward process. Im Very happy... Read Full Review
Comments (0)Was this helpful?:
Ryan porter said about Hannells
Services : Letting( As a Tenant )Date: 25th Mar 2025
Very simple a straight forward process. Im Very happy indeed
The UK's Largest Customer Review Website for the Property Industry
Excellent service, the agents ...
Share On :
5 Star Review
Emma
By : 'Naveed'
Services : Letting( As a Tenant )
Rent PCM : £995
Would you recommend ? : Yes
Postcode : DE24
18 Mar 2025
People found this helpful0
Excellent service, the agents reply rapidly and solve the queries really... Read Full Review
Comments (0)Was this helpful?:
Naveed Ajaz said about Hannells
Services : Letting( As a Tenant )Date: 18th Mar 2025
Excellent service, the agents reply rapidly and solve the queries really fast.
The UK's Largest Customer Review Website for the Property Industry
Our renewal was due and ...
Share On :
5 Star Review
Leanna
By : 'Meera'
Services : Letting( As a Tenant )
Sold price : £750
Would you recommend ? : Yes
Postcode : DE1
14 Mar 2025
People found this helpful0
Our renewal was due and Leanna contacted us and offered our renewal. There was great communication with the landlord and herself to ensure it happened fast! Really happy with the process and communication throughout! Thank... Read Full Review
Comments (0)Our renewal was due and Leanna contacted us and offered our renewal. There was great communication with the landlord and herself to ensure it happened fast!
Was this helpful?:
Meera said about Hannells
Services : Letting( As a Tenant )Date: 14th Mar 2025
Our renewal was due and Leanna contacted us and offered our renewal. There was great communication with the landlord and herself to ensure it happened fast!
Really happy with the process and communication throughout! Thank you
The UK's Largest Customer Review Website for the Property Industry
We are really happy with help ...
Share On :
5 Star Review
Mya
By : 'Karolina'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : DE21
13 Mar 2025
People found this helpful0
We are really happy with help everything what Mya do us and amazing quickly respond ours... Read Full Review
Comments (0)Was this helpful?:
Karolina said about Hannells
Services : Letting( As a Tenant )Date: 13th Mar 2025
We are really happy with help everything what Mya do us and amazing quickly respond ours email
The UK's Largest Customer Review Website for the Property Industry
1 - 20 of 652 items
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 10/2/2024, 6:08:15 AM by allAgents
