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Vicky Jones

5/5, 26 Reviews
100% Recommended

100% sales valuation accuracy

99% letting valuation accuracy

0% sales fee satisfaction

88% letting fee satisfaction

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About Vicky Jones

Tenancy Manager at Hannells

513-515 Nottingham Road,Derby
Derbyshire
DE21 6LZ
01332 281400
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Great customer service ...

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5 Star Review
UserName

Emma

UserName

Vicky

By : 'Anisa'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : DE22

30 Apr 2025
People found this helpful0

Great customer service Property rented within 30 days Friendly and ... Read Full Review

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By : Benjamin Brain

30 Apr 2025

Hi Anisa! Thank you for your positive review of your moving experience with Emma, Vicky and the lettings team. The team pride themselves on delivering a top service and they'll be delighted to ...

Professional to the ...

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5 Star Review
UserName

Vicky

UserName

Jenna

By : 'Robert'
Services : Letting( As a Owner )
Sold price : £900
Would you recommend ? : Yes
Postcode : DE24

16 Apr 2025
People found this helpful0

We've been with Hannells Lettings Since 2016 on their fully managed package through maybe 4 or 5 tenants and at times on some of the longer lets maybe questioned "what am I paying " but when it comes down to it we have only been without a tenant 1 week in 9 years. From organising repairs, gas ... Read Full Review


Comments on Agent Fees

You get what you pay for

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By : Benjamin Brain

22 Apr 2025

Hi Robert! Thank you so much for taking the time to leave such a thoughtful and detailed review of your moving experiences with Jenna, Vicky and the Lettings team. We’re incredibly proud to ...

Easy ...

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5 Star Review
UserName

Leanna

UserName

Vicky

By : 'Angela'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : DE24

5 Feb 2025
People found this helpful0

A very easy process to renew tenancy staff kept me up to date through ... Read Full Review

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By : Benjamin Brain

5 Feb 2025

Hi Angela! Thank you for your feedback on your moving experience with Leanna, Vicky and the Lettings team. We’re pleased to hear that your tenancy renewal process was easy and that the team ...

Since putting our property on ...

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5 Star Review
UserName

Leanna

UserName

Vicky

By : 'Paul'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : DE23

31 Oct 2024
People found this helpful7

Since putting our property on the rental market with Hannells, we have experienced a friendly, efficient and conscientious ... Read Full Review

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By : Benjamin Brain

31 Oct 2024

Hi Paul! Thank you for your 5-star review of your moving experience with Leanna, Vicky and the Lettings team. We\'re really pleased to see that since instructing the team to find a tenant for ...

A prompt and efficient ...

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5 Star Review
UserName

Vicky

UserName

Mya

By : 'Nathan'
Services : Letting( As a Owner )
Rent PCM : £850
Would you recommend ? : Yes
Postcode : DE21

29 Oct 2024
People found this helpful8

A prompt and efficient service to help rent out our property. From marketing for rental to the tenant moving in it was less than 2 weeks. Thanks to the whole Hannells ... Read Full Review

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By : Benjamin Brain

30 Oct 2024

Hi Nathan! Thank you so much for your 5-star review of your moving experience with Vicky, Mya and the Lettings team! We\'re really pleased to see that you found the service to be prompt, ...

The team at Hannells are ...

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5 Star Review
UserName

Mya

UserName

Vicky

By : 'A'
Services : Letting( As a Owner )
Rent PCM : £950
Would you recommend ? : Yes
Postcode : DE73

28 Sept 2024
People found this helpful3

The team at Hannells are excellent and deliver an outstanding service, Vicki and Mya have been fantastic and very supportive - they understand me as an individual and not just as a client and have been very supportive and they consistently provide a high level of service and are always very ... Read Full Review

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By : Benjamin Brain

30 Sept 2024

Hi \"A\"! Thank you so much for such a wonderful 5-star review of your moving experiences with Mya, Vicky and the lettings team. We\'re really pleased to see that you feel the service delivered ...

Thank you very much to ...

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5 Star Review
UserName

Mya

UserName

Vicky

By : 'Melvin'
Services : Letting( As a Tenant )
Rent PCM : £850
Would you recommend ? : Yes
Postcode : DE65

20 Sept 2024
People found this helpful1

Thank you very much to Hannells for finding us our new home. The service we received was exceptional. The staff helped in every way they could. We would definitely recommend ... Read Full Review

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By : Benjamin Brain

20 Sept 2024

Hi Melvin! Thank you so much for such a brilliant review of of your moving experience with Mya, Vicky and the Lettings team. We\'re really pleased to see that not only were we able to help you ...

Excellent service would ...

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5 Star Review
UserName

Mya

UserName

Vicky

By : 'Paul'
Services : Letting( As a Owner )
Rent PCM : £925
Would you recommend ? : Yes
Postcode : DE7

21 Aug 2024
People found this helpful1

Excellent service would recommend. All very helpful finding and arranging ... Read Full Review

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By : Benjamin Brain

22 Aug 2024

Hi Paul! Thank you for taking the time to leave a 5-star review and fantastic feedback about your moving experience with Mya, Vicky and the Lettings team. They pride themselves on their ...

Excellent Service Yet ...

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5 Star Review
UserName

Vicky

UserName

Leanna

By : 'Andrew'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : DE24

12 Aug 2024
People found this helpful0

The team at Hannells have again delivered excellent service! The tenancy agreement was renewed again as instructed in a seamless manner. Pleased with experience again. Thanks to everyone at ... Read Full Review

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It was really a ...

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5 Star Review
UserName

Vicky

By : 'Zhoro'
Services : Letting( As a Tenant )
Rent PCM : £850
Would you recommend ? : Yes
Postcode : DE65

5 Aug 2024
People found this helpful3

It was really a pleasure for us to spend the last 4 years in our property with such a responsible and organised team as Hannells Lettings. We would like to thank you for being so professional throughout the years and giving us the opportunity to live in such a lovely ... Read Full Review

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By : Benjamin Brain

7 Aug 2024

Hi Zhoro & Krasmira! Thank you for leaving such wonderful feedback on your moving experience with Vicky and the Lettings team. They\'ll be delighted to know that you felt they were ...

Emma Cocker has been the main ...

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5 Star Review
UserName

Emma

UserName

Vicky

By : 'A'
Services : Letting( As a Owner )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : DE3

29 Jul 2024
People found this helpful2

Emma Cocker has been the main point of contact for the letting of 30 Magdalene drive. She has been great in answering questions, providing updates and generally making the whole experience smooth and stress free. Other team members I have dealt with like Vicky have also been professional and ... Read Full Review

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By : Benjamin Brain

30 Jul 2024

Hi A! Thank you for sharing your moving experience with Emma, Vicky and our Lettings team! We\'re delighted to hear that Emma has been great in answering your questions, providing updates, and ...

5 star customer ...

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5 Star Review
UserName

Mya

UserName

Vicky

By : 'Sian'
Services : Letting( As a Tenant )
Rent PCM : £795
Would you recommend ? : Yes
Postcode : DE21

12 Jun 2024
People found this helpful0

The experience I've had with Hannells has been amazing, the staff are so helpful and friendly! Mya is very efficient, even with all of my random questions, nothing was too much hassle for her and she responded to everything! Vicky Jones has also been amazing since I moved into the ... Read Full Review

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By : Ben Brain

13 Jun 2024

Hi Sian! Thank you so much for your kind words and glowing review! We\'re thrilled to hear about your positive experience with Hannells. Our Lettings team, especially Mya and Vicky, strive to ...

Ms. Chloe Williamson has been ...

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5 Star Review
UserName

Chloe

UserName

Vicky

By : 'P'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : DE22

27 Aug 2023
People found this helpful0

Ms. Chloe Williamson has been an absolute delight to partner with during the letting negotiation period of our property management agreement with Hannells. As we are first time rental property owners, Chloe was kind enough to provided us timely information and expert guidance in finding the right ... Read Full Review

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I am extremely please with ...

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5 Star Review
UserName

Olivia

UserName

Vicky

By : 'Christelle'
Services : Letting( As a Owner )
Rent PCM : £850
Would you recommend ? : Yes
Postcode : DE3

4 Aug 2023
People found this helpful0

I am extremely please with the service I have received from Hannells, from the very first visit to the completion of the rental. Every member of staff has been pleasant, polite, professional and patient. Top ... Read Full Review

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A really professional service ...

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5 Star Review
UserName

Olivia

UserName

Vicky

By : 'Mark'
Services : Letting( As a Owner )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : DE21

17 Jun 2023
People found this helpful0

A really professional service from start to finish. Lots of Engagement with myself to ensure we got the best tenant possible. There were No hidden fees or charges, the costs were explained upfront and haven't changed. I'd recommend Hannells to any prospective ... Read Full Review

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“Great ...

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5 Star Review
UserName

Olivia

UserName

Vicky

By : 'Mohamad'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : DE23

23 May 2023
People found this helpful0

They were very friendly and professional though out. Thanks to Olivie Mee and all the team, help me Let my property within less then a month. I would highly ... Read Full Review

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We have used Hannells to let ...

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5 Star Review
UserName

Olivia

UserName

Vicky

By : 'Emily'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : DE21

23 May 2023
People found this helpful0

We have used Hannells to let a flat on a 'tenant find' service. From the initial valuation appointment with Vicky, through to marketing, and finding a tenant the service has been great. They found the tenant really quickly, and Olivia has made the moving in process really straight ... Read Full Review

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We have a problem with our ...

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5 Star Review
UserName

Vicky

By : 'Neave'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : DE24

16 Feb 2021
People found this helpful0

We have a problem with our bathroom floor as soon as we reported the problem Hannells got straight in to the problem and with in a week it was all sorted out for us, thank you for all the time and help ... Read Full Review

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Very professional and ...

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5 Star Review
UserName

Vicky

By : 'Daya'
Services : Letting( As a Owner )
Rent PCM : £280000
Would you recommend ? : Yes
Postcode : DE23

16 Jul 2020
People found this helpful0

Very professional and efficient service. I would like to give a special mention to Vicky Hallam who was always very helpful and ... Read Full Review

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Professional ...

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5 Star Review
UserName

Leanna

UserName

Vicky

By : 'Jason'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : DE22

30 May 2019
People found this helpful0

Vicky and Leanna are very friendly and professional in the work they do. I've dealt with them for a while now and they are always very ... Read Full Review


Comments on Agent Fees

Good

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