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Southside Property Management
4.8/5, 827 Reviews
96% Recommended
88% letting valuation accuracy
91% letting fee satisfaction
SouthSide Property Management was established in 2009 and has been voted the Best Letting Agent in Scotland 2019 and Best Overall Agent in Edinburgh 2019 by both landlords and tenants on AllAgents.
Our office is located on Nicolson Street next to the University of Edinburgh and George Square Gardens. We cover pro
perty lettings and property management in Edinburgh and surrounding areas
SouthSide Property Management is a team of hardworking, driven and committed individuals with over 50% of the team being with us between 3–11 years. We believe in long-term relationships with our landlords and tenants. Our marketing strategy includes advertising on all of the most popular property portals such as Zoopla, Lettingweb, Gumtree, Onthemarket and Rightmove. We offer 4 main services including Full Management Service, Let Only Service, Formal Pre-Purchase\/Rental Survey, Inspection Only Service. For a monthly full management fee, we cover everything from the professional photography, online marketing, to let board, viewings, referencing and credit checks and signing the legal documents on your behalf.
Our landlords and tenants are our priority so with this in mind, we are continuously adopting new ways to improve our service and make things easier with extended office opening hours, including Saturdays and Bank Holidays, a 24-hour on call Property Manager, flexible viewing times and online systems. Our priority is to provide an unrivalled service whilst remaining affordable and competitive.
"For almost 2 years I had a..."
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1 Star Review
By : 'Federico Razzoli'
Services : Letting(As a Tenant)
Rent PCM : £1360
Would you recommend ? : No
Postcode : EH8
People found this helpful0
For almost 2 years I had a boiler in a poor state. I've been left freezing and without hot water in the winter for days, multiple times. Even when they send engineers, the problems are never definitely solved. But they refuse to replace the boiler. Also, in my experience it's incredibly hard to talk to them when you have an emergency during bank holidays.
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 88% | 91.00% | £330 | £9,609 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 258 | 9 | 507 | 22 | 0 | 0 | 0 | 0 | 27 | 4 |
Areas covered
- all EH post codes
- all FK post codes
- All KY post codes
- EH8
Address
Southside Property Management
20 Nicolson Street, Edinburgh, City of Edinburgh
EH8 9DH
0131 510 0051
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 08:00 - 17:30
- 08:00 - 17:30
- 08:00 - 17:30
- 08:00 - 17:30
- 08:00 - 17:00
- 08:30 - 12:30
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- OnTheMarket
- Rightmove
- Zoopla
Social Media
Members of
Rankings
Latest Properties
No Property Found
No Property Found
Appreciation for Southside ...
4 Star Review
Lucy
By : 'Raghav'
Branch : Edinburgh ,20 Nicolson Street
Services : Letting( As a Tenant )
Rent PCM : £925
Would you recommend ? : Yes
Postcode : EH5
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People found this helpful0
I would like to express my appreciation for Lucy, our property manager, for her professionalism and courteous assistance during our tenancy exit. She was extremely helpful in facilitating the key handover, considering our travel plans. Lucy provided alternative solutions that made the process ... Read Full Review
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First rate visit in every ...
5 Star Review
Ryan
By : 'Waverly'
Branch : Edinburgh ,20 Nicolson Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : EH20
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People found this helpful0
First rate visit in every respect. Ryan has a firm grip of all of his full management resposibilities. He is obviously held in high regatd by the tenants of all my Edinburgh properties. His clear yet quietly solid personal manner is well respected, as is responsiveness and attention to detail. With ... Read Full Review
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A professional and excellent ...
5 Star Review
Lucy
By : 'Tuan'
Branch : Edinburgh ,20 Nicolson Street
Services : Letting( As a Tenant )
Rent PCM : £775
Would you recommend ? : Yes
Postcode : EH11
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People found this helpful0
I would like to thank the Southside Property Management (SPM) company for their help. They were welcoming, accommodating, and eager to help me with all of my issues. My own experience leads me to feel that the SPM agency provides exceptional service. I also wish to express my gratitude to Lucy ... Read Full Review
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A great company who are more ...
5 Star Review
Dominik
Ryan
By : 'KM'
Branch : Edinburgh ,20 Nicolson Street
Services : Letting( Accounts )
Would you recommend ? : Yes
Postcode : EH16
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People found this helpful0
A great company who are more than helpful when in need. I’ve dealt with nearly all the property managers and have never had a bad ... Read Full Review
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Local business serves local ...
5 Star Review
Leighvi
By : 'xing'
Branch : Edinburgh ,20 Nicolson Street
Services : Letting( As a Owner )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : EH17
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People found this helpful0
Local business serves local consumers for more than 20 years. It has been a very satisified communicate experice since the first meeting. The boss gave me a large number of suggestions at very beginning and then, the manager, Leighvi Collins, supprised me based on her effecient work. I am supposed ... Read Full Review
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Southside have taken over ...
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5 Star Review
Lewis
By : 'Dr'
Branch : Edinburgh ,20 Nicolson Street
Services : Letting( Property Management )
Would you recommend ? : No
People found this helpful0
Southside have taken over management of my three properties and have made the transition smooth and efficient. Their charges are very reasonable and their responses quick and knowledgable. Lewis is personable and ... Read Full Review
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Highly recommend Ben been ...
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5 Star Review
John
Lewis
By : 'Natasha'
Branch : Edinburgh ,20 Nicolson Street
Services : Letting( As a Owner )
Rent PCM : £1150
Would you recommend ? : Yes
Postcode : EH3
People found this helpful0
I have been with Southside over 12 years and I have to say they have been brilliant throughout! My property manager is Lewis Collie and he is really good, let's me know what's happening with my properties when I need to know, really quick in replying, I can't fault him. As a ... Read Full Review
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The best agency we have used ...
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5 Star Review
Ione
By : 'David'
Branch : Edinburgh ,20 Nicolson Street
Services : Letting( As a Owner )
Rent PCM : £1350
Would you recommend ? : Yes
Postcode : EH9
People found this helpful0
Southside have been the best agency we have used, on 15 years of letting our property. Thorough vetting of applicants has meant that we have good tenants, and tenants have commented very favourably on the service too. Rental statements are clear and on time. When we have needed advice it has been ... Read Full Review
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Exceptional Service and ...
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5 Star Review
Georgia
By : 'Lu'
Branch : Edinburgh ,20 Nicolson Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EH8
People found this helpful0
I had the pleasure of interacting with the Southside Protery Management, and I must commend them for their exceptional service. Even after 2.5 years since our last engagement, they were incredibly efficient and friendly in assisting me with my reference letter needs. Georgia Krumins, in particular, ... Read Full Review
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Really helpful and fast at ...
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5 Star Review
Rebekah
By : 'Carla'
Branch : Edinburgh ,20 Nicolson Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EH8
People found this helpful0
Really helpful and fast at replying and overall great ... Read Full Review
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Letting made ...
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4 Star Review
By : 'Alexey'
Branch : Edinburgh ,20 Nicolson Street
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : EH9
People found this helpful0
We rented from SPM for a year and now that we have moved on, I can say that it has been a positive experience. First, it was not hard to get a viewing. We were told from the beginning that this would be a temporary rental as the flat was to be renovated. Later the plans (both ours and the ... Read Full Review
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Very unhappy with outcome ...
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1 Star Review
By : 'Louise'
Branch : Edinburgh ,20 Nicolson Street
Services : Letting( As a Tenant )
Rent PCM : £1095
Would you recommend ? : No
Postcode : EH11
People found this helpful0
Very unhappy with outcome after moving out of flat. We received only a measely 10% of our nearly £1k deposit despite the fact we left the flat spotless. Some of the deposit was held back because the sink was broken - that crack was there when we moved in and was no worse when we moved out. So very ... Read Full Review
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Southside are one of the ...
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1 Star Review
Georgia
By : 'Lewis'
Branch : Edinburgh ,20 Nicolson Street
Services : Letting( As a Tenant )
Rent PCM : £1150
Would you recommend ? : No
Postcode : EH6
People found this helpful0
Southside are one of the worst agencies I have ever dealt with. The flat was filthy on move in, we eventually had to clean it top to bottom ourselves. We requesting multiple times for repairs and fixes with no resolution. When moving out, they have tried to charge us £180 for property cleaning ... Read Full Review
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I had some issues with ...
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5 Star Review
By : 'Toby'
Branch : Edinburgh ,20 Nicolson Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EH8
People found this helpful0
I had some issues with submitting documents for the flat and Sean Anderson was incredibly helpful and patient in making sure everything was done from start to finish. He kept me updated and made sure our flat was secured. I really appreciated his help and I would recommend his help to anyone who ... Read Full Review
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It has really be good , ...
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5 Star Review
Rebekah
By : 'Oluwajeda'
Branch : Edinburgh ,20 Nicolson Street
Services : Letting( As a Tenant )
Rent PCM : £658
Would you recommend ? : Yes
Postcode : EH6
People found this helpful0
It has really be good , everything is fine, the flat mates are not bad as well though people have grudges to one another and some people might like you and others might not which is why is called “flat share” so you can’t expect EVERYONE to like you. However ... Read Full Review
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Great collaboration, ...
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5 Star Review
Leighvi
By : 'Nick'
Branch : Edinburgh ,20 Nicolson Street
Services : Letting( As a Tenant )
Rent PCM : £720
Would you recommend ? : Yes
Postcode : EH11
People found this helpful0
I have been collaborating with SouthSide for 2.5 years now and I am very satisfied. My property managers have done excellent work. They have arranged fixes for some technical issues that arose with my tenancy in lightning speed, understanding and ... Read Full Review
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Service from the South side ...
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5 Star Review
Leighvi
By : 'Sarowar'
Branch : Edinburgh ,20 Nicolson Street
Services : Letting( As a Tenant )
Rent PCM : £747
Would you recommend ? : Yes
Postcode : EH16
People found this helpful0
Service from the South side property is amazing. I am totally pleased with their quick and polite response. Specially from the Property ... Read Full Review
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The issues were solved very ...
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5 Star Review
Leighvi
By : 'Alex'
Branch : Edinburgh ,20 Nicolson Street
Services : Letting( As a Tenant )
Rent PCM : £890
Would you recommend ? : Yes
Postcode : EH8
People found this helpful0
The issues were solved very quick. While the water was off I got the options to have a shower in a gym or other property. I am glad. Thank ... Read Full Review
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Quick response. Friendly yet ...
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5 Star Review
Leighvi
By : 'Stephen'
Branch : Edinburgh ,20 Nicolson Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EH6
People found this helpful0
Quick response. Friendly yet professional. One of the best agent I have used. Other agents may ignore your emails or takes at least a week to reply to you but not this one. Had no problems so ... Read Full Review
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For almost 2 years I had a ...
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1 Star Review
By : 'Federico'
Branch : Edinburgh ,20 Nicolson Street
Services : Letting( As a Tenant )
Rent PCM : £1360
Would you recommend ? : No
Postcode : EH8
People found this helpful0
For almost 2 years I had a boiler in a poor state. I've been left freezing and without hot water in the winter for days, multiple times. Even when they send engineers, the problems are never definitely solved. But they refuse to replace the boiler. Also, in my experience it's incredibly ... Read Full Review
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1 - 20 of 827 items
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Last updated at 12/9/2021, 11:08:36 AM by allAgents
