The UK's Largest Customer Review Website for the Property Industry
Guild House Estate Agents
5/5, 317 Reviews
99% Recommended
100% sales valuation accuracy
95% sales fee satisfaction
Guild House Estate Agents opened its’ doors on 2nd Feb 2018 with one goal in mind. That goal was to provide the best all around service in estate agency in Rugby and the surrounding villages.
How are we doing so far? Rather than draw our own conclusions or make assumptions it’s fair to say that our
clients’ testimonials speak for themselves. We won the ALLAGENTS GOLD award for the best estate agent in Rugby after just 8 months!
We were INDEPENDENTLY rated as \"EXCEPTIONAL\" estate agents in the PROPERTY ACADEMY awards 2019 and also awarded GOLD in the BRITISH PROPERTY AWARDS 2019.
We pride ourselves on being the best we can be… delivering the best results and service to our clients…..every day. After all that is what you are paying for!.
The UK's largest customer review website for the property industry.
Guild House Estate Agents
Eastlands Court Business Centre,CV21 3QP
Certified Customer Experience
Report Summary
Report generated on (30 April 2025 @ 10:58:40)
Customer Experience
Awards Won
Recent Customer Reviews From
Clients Of This Agent
Bex M on 23rd Apr 2025
5 Star Review
Exceptional service! Blew me away with how attentive and caring they are. They took going ‘above and beyond’ to a level. Communication was fantastic, they’re personable and approachable, their industry knowledge is clearly something they pride themselves on - however simplified and explained it to me in a way I understood. Highly recommended from me, and I will 1000% use them again.
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
Dianne Woolman on 14th Apr 2025
5 Star Review
From the start Lisa went above & beyond with EVERY aspect of our sale. Lisa's communication is first & is always available.
Her video online presence is endearing & her people skills ensure every viewing is professional; informative but easy going & comfortable the viewer(s).
When it came to our long chain; Lisa was involved at EVERY stage & with ALL parties to help with regular updates & communication to ensure as smooth a process as possible.
Lisa's extensive experience within this industry was invaluable when it came to us 'getting over the finishing line'.
I can't recommend Lisa highly enough. We will never use anyone when it comes to buying & selling our property 👊👊
**FIRST CLASS**
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
Gary58 on 28th Mar 2025
5 Star Review
Kerry & ToniAnn were wonderful in providing helpful advice & support throughout the sale of my Mum's property. They were brilliant.
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
Mairi Cuthbertson on 5th Mar 2025
5 Star Review
Lisa Curley has been amazing as an Estate Agent and went way past the extra mile me. I can't praise her enough!! She has many years of experience, and she is such a lovely person, constantly in touch and reassuring you along the way.
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
Nigel Storey on 10th Jan 2025
5 Star Review
Lisa and team were nothing short of amazing, my place was sold and we were moved into our new place in under 10 week. Service was professional and would recommend to anyone!
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
This document has been generated as a representation of customer reviews attributed to the agent/staff member on the allAgents.co.uk website as of 30/04/2025
We do not accept responsibility for any inaccuracies relating to any of the review content or details of the firm/staff member mentioned.
The rankings are produced by allAgents.co.uk, solely for the purpose of our own website. These rankings are based on our own algorithms and agents are compared to other listed agents within these areas. allAgents.co.uk's rankings do not imply or make a definitive judgement that this agent is more or less favourable, or more or less capable than any other agent. As such allAgents.co.uk take no responsibility in case of loss, damage or inconvenience caused for any decisions that have been based solely or partly on this document.
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"Amazing service from both..."
5 Star Review
Toni-Ann
Kerry
By : 'Gail Hearsey-Wyatt'
Services : Sales(As a Vendor)
Sold price : £330000
Would you recommend ? : Yes
Postcode : CV21
Aug 30, 2022
Share On : 
People found this helpful0
Amazing service from both Toni & Kerri! Outstanding customer service, constant communication and updates, and always happy and prompt at responding to every question asked. Toni sold my house at a fantastic price! It's without a doubt that I will be 100% be recommending Guildhouse Estate Agents, they're fabulous! Thank you ladies!
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Latest Reviews
Dianne Woolman
Mairi Cuthbertson
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 100.00% | 95.00% | £70,000 | £26,000,000 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 1 | 0 | 0 | 0 | 184 | 1 | 118 | 0 | 12 | 1 |
Areas covered
- CV21
- CV22
- CV23
- CV8
- LE17
- NN6
- NN7
Address
Guild House Estate Agents
Eastlands Court Business Centre, Rugby, Warwickshire
CV21 3QP
01788 577218
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 18:00
- 09:00 - 18:00
- 09:00 - 18:00
- 09:00 - 18:00
- 09:00 - 18:00
- 09:00 - 16:30
- 11:00 - 15:00
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- OnTheMarket
- Rightmove
- Zoopla
Social Media
Members of
Rankings
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No Property Found
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Exceptional ...
5 Star Review
Kerry
Toni-Ann
By : 'Bex'
Branch : Rugby, Eastlands Court Business Centre
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CV21
Apr 23, 2025
People found this helpful0
Exceptional service! Blew me away with how attentive and caring they are. They took going ‘above and beyond’ to a level. Communication was fantastic, they’re personable and approachable, their industry knowledge is clearly something they pride themselves on - however simplified and explained it to ... Read Full Review
Comments (0)
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Bex M said about Guild House Estate Agents
Services : Sales( As a Vendor )Date: 23rd Apr 2025
Exceptional service! Blew me away with how attentive and caring they are. They took going ‘above and beyond’ to a level. Communication was fantastic, they’re personable and approachable, their industry knowledge is clearly something they pride themselves on - however simplified and explained it to me in a way I understood. Highly recommended from me, and I will 1000% use them again.
The UK's Largest Customer Review Website for the Property Industry
×× FIRST CLASS ...
5 Star Review
Lisa
By : 'Dianne'
Branch : Rugby, Eastlands Court Business Centre
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CV21
Apr 14, 2025
People found this helpful0
From the start Lisa went above & beyond with EVERY aspect of our sale. Lisa's communication is first & is always available. Her video online presence is endearing & her people skills ensure every viewing is professional; informative but easy going & comfortable the viewer(s). When it came to ... Read Full Review
Comments (0)From the start Lisa went above & beyond with EVERY aspect of our sale. Lisa's communication is first & is always available.
Was this helpful?:
Dianne Woolman said about Guild House Estate Agents
Services : Sales( As a Vendor )Date: 14th Apr 2025
From the start Lisa went above & beyond with EVERY aspect of our sale. Lisa's communication is first & is always available.
Her video online presence is endearing & her people skills ensure every viewing is professional; informative but easy going & comfortable the viewer(s).
When it came to our long chain; Lisa was involved at EVERY stage & with ALL parties to help with regular updates & communication to ensure as smooth a process as possible.
Lisa's extensive experience within this industry was invaluable when it came to us 'getting over the finishing line'.
I can't recommend Lisa highly enough. We will never use anyone when it comes to buying & selling our property 👊👊
**FIRST CLASS**
The UK's Largest Customer Review Website for the Property Industry
Guild House Estate Agents ...
5 Star Review
Kerry
Toni-Ann
By : 'Gary58'
Branch : Rugby, Eastlands Court Business Centre
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CV21
Mar 28, 2025
People found this helpful0
Kerry & ToniAnn were wonderful in providing helpful advice & support throughout the sale of my Mum's property. They were ... Read Full Review
Comments (0)Was this helpful?:
Gary58 said about Guild House Estate Agents
Services : Sales( As a Vendor )Date: 28th Mar 2025
Kerry & ToniAnn were wonderful in providing helpful advice & support throughout the sale of my Mum's property. They were brilliant.
The UK's Largest Customer Review Website for the Property Industry
Lisa Curley is an amazing ...
5 Star Review
Lisa
By : 'Mairi'
Branch : Rugby, Eastlands Court Business Centre
Services : Sales( As a Vendor )
Sold price : £265000
Would you recommend ? : Yes
Postcode : CV21
Mar 5, 2025
People found this helpful0
Lisa Curley has been amazing as an Estate Agent and went way past the extra mile me. I can't praise her enough!! She has many years of experience, and she is such a lovely person, constantly in touch and reassuring you along the ... Read Full Review
Comments on Agent Fees
Extremely reasonable considering the effort and hours Lisa put in to selling my house and also making sure I was OK.
Comments (1)Was this helpful?:
Mairi Cuthbertson said about Guild House Estate Agents
Services : Sales( As a Vendor )Date: 5th Mar 2025
Lisa Curley has been amazing as an Estate Agent and went way past the extra mile me. I can't praise her enough!! She has many years of experience, and she is such a lovely person, constantly in touch and reassuring you along the way.
The UK's Largest Customer Review Website for the Property Industry
By : Lisa Curley
Mar 14, 2025Thank you Mairi, it was my pleasure, we got there in the end! I hope you enjoy you new home and make lots of happy memories,...
Lisa and team were nothing ...
5 Star Review
Lisa
By : 'Nigel'
Branch : Rugby, Eastlands Court Business Centre
Services : Sales( As a Vendor )
Sold price : £147000
Would you recommend ? : Yes
Postcode : CV21
Jan 10, 2025
People found this helpful0
Lisa and team were nothing short of amazing, my place was sold and we were moved into our new place in under 10 week. Service was professional and would recommend to ... Read Full Review
Comments (1)Was this helpful?:
Nigel Storey said about Guild House Estate Agents
Services : Sales( As a Vendor )Date: 10th Jan 2025
Lisa and team were nothing short of amazing, my place was sold and we were moved into our new place in under 10 week. Service was professional and would recommend to anyone!
The UK's Largest Customer Review Website for the Property Industry
By : Lisa Curley
Jan 10, 2025Thanks Nigel, it was our pleasure, I hope you're settling in well to your new...
The whole process from the ...
5 Star Review
Toni-Ann
Kerry
By : 'Amanda'
Branch : Rugby, Eastlands Court Business Centre
Services : Sales( As a Vendor )
Sold price : £190000
Would you recommend ? : Yes
Postcode : CV22
Aug 15, 2024
People found this helpful0
The whole process from the initial valuation for the sale to completion on our purchase was plain sailing, both Kerry and Toni were amazing from start to finish. They both knew what we were looking for in our purchase property and did not fail to help us find it. On the sale side i was astounded at ... Read Full Review
Comments (0)Was this helpful?:
Amanda Morrall said about Guild House Estate Agents
Services : Sales( As a Vendor )Date: 15th Aug 2024
The whole process from the initial valuation for the sale to completion on our purchase was plain sailing, both Kerry and Toni were amazing from start to finish. They both knew what we were looking for in our purchase property and did not fail to help us find it. On the sale side i was astounded at how quick our house sold - from memory 5 days!!!!!
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What an amazing experience ...
5 Star Review
Lisa
By : 'Christine'
Branch : Rugby, Eastlands Court Business Centre
Services : Online Auctions
Sold price : £255000
Would you recommend ? : Yes
Postcode : CV22
Mar 11, 2024
People found this helpful0
What an amazing experience from start to finish. Without a doubt Lisa has been the most involved and outstanding estate agent I have ever had. She has been so selfless with a very difficult buy and sell situation and has always made me feel at ease with her complete competence and knowledge of the ... Read Full Review
Comments (1)Was this helpful?:
Christine Finlay said about Guild House Estate Agents
Services : Online Auctions( )Date: 11th Mar 2024
What an amazing experience from start to finish. Without a doubt Lisa has been the most involved and outstanding estate agent I have ever had. She has been so selfless with a very difficult buy and sell situation and has always made me feel at ease with her complete competence and knowledge of the industry. There would be no other estate agent I would recommend in Rugby apart from her. Thank you Lisa I couldn't have done this without you. Xx
The UK's Largest Customer Review Website for the Property Industry
By : Lisa Curley
Mar 11, 2024Thank you so much for trusting me to sell your property and for your lovely...
Excellent ...
5 Star Review
Toni-Ann
Kerry
By : 'Alice'
Branch : Rugby, Eastlands Court Business Centre
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : CV23
Apr 23, 2023
People found this helpful0
From our first interaction with Guild House to finally moving in to our wonderful new home, Toni-Ann and Kerry went above and beyond to provide a professional but friendly service. Communication was clear throughout the process and during numerous phone calls Kerry made us feel understood when we ... Read Full Review
Comments (0)Was this helpful?:
Alice & Mark said about Guild House Estate Agents
Services : Sales( As a Buyer )Date: 23rd Apr 2023
From our first interaction with Guild House to finally moving in to our wonderful new home, Toni-Ann and Kerry went above and beyond to provide a professional but friendly service. Communication was clear throughout the process and during numerous phone calls Kerry made us feel understood when we were going through the trials of buying a house. We don't have any hesitation in recommending Guild House.
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Fantastic ...
5 Star Review
Toni-Ann
Kerry
By : 'susan'
Branch : Rugby, Eastlands Court Business Centre
Services : Sales( As a Vendor )
Sold price : £275000
Would you recommend ? : Yes
Postcode : CV23
Mar 12, 2023
People found this helpful0
I have been so pleased with the service and advice I have received from Toni and Kerry at Guild House. They are professional, yet friendly and offered support and guidance through the whole process. I would recommed them without hesitation. Thank you, ... Read Full Review
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susan mcsweeney said about Guild House Estate Agents
Services : Sales( As a Vendor )Date: 12th Mar 2023
I have been so pleased with the service and advice I have received from Toni and Kerry at Guild House. They are professional, yet friendly and offered support and guidance through the whole process. I would recommed them without hesitation. Thank you, ladies.
The UK's Largest Customer Review Website for the Property Industry
Amazing service from both ...
5 Star Review
Toni-Ann
Kerry
By : 'Gail'
Branch : Rugby, Eastlands Court Business Centre
Services : Sales( As a Vendor )
Sold price : £330000
Would you recommend ? : Yes
Postcode : CV21
Aug 30, 2022
People found this helpful0
Amazing service from both Toni & Kerri! Outstanding customer service, constant communication and updates, and always happy and prompt at responding to every question asked. Toni sold my house at a fantastic price! It's without a doubt that I will be 100% be recommending Guildhouse ... Read Full Review
Attached Files
Comments (0)Amazing service from both Toni & Kerri! Outstanding customer service, constant communication and updates, and always happy and prompt at responding to every question asked. Toni sold my house at a fantastic price!
Was this helpful?:
Gail Hearsey-Wyatt said about Guild House Estate Agents
Services : Sales( As a Vendor )Date: 30th Aug 2022
Amazing service from both Toni & Kerri! Outstanding customer service, constant communication and updates, and always happy and prompt at responding to every question asked. Toni sold my house at a fantastic price!
It's without a doubt that I will be 100% be recommending Guildhouse Estate Agents, they're fabulous! Thank you ladies!
The UK's Largest Customer Review Website for the Property Industry
Dont go anywhere ...
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5 Star Review
By : 'Helen'
Branch : Rugby, Eastlands Court Business Centre
Services : 3
Sold price : £300000
Would you recommend ? : Yes
Postcode : CV23
Apr 28, 2025
People found this helpful
Highly recommend Guild House. We had 3 agents value our home, but we had a figure in mind we needed in order to complete our move. Whilst all 3 came up with the same valuation, the other 2 wanted to put it on 10 and 20k lower than that, but ToniAnn at Guild House felt we should get our asking, and ... Read Full Review
Comments (0)Was this helpful?:
Helen Goodman said about Guild House Estate Agents
Services : 3Date: 28th Apr 2025
Highly recommend Guild House. We had 3 agents value our home, but we had a figure in mind we needed in order to complete our move. Whilst all 3 came up with the same valuation, the other 2 wanted to put it on 10 and 20k lower than that, but ToniAnn at Guild House felt we should get our asking, and she was right! First offer came in 10k over, 2nd person who viewed! I feel this is down to ToniAnn, she was very positive and enthusiastic about selling our home, which we didnt feel from the other agents, so they dont feel it, buyers wont.She took great photos of our property and the brochure looked great! I know theres a stereotype of estate agents, which we had a feeling of with the others, but not Toni! Shes very knowledgable about her industry, ameniable, approachable, and a act! We were always kept up to date with what was going on, great communication, and special thanks to Kerry, who is someone you need on your side to get you over the line!! We were close to having to find thousands more in stamp duty when the cost went up in April, but she chased everyone in the chain to get it done in time, when everyone elses solicitors and agents, were dragging their feet! Overall, a fantastic service start to finish, dont go anywhere !
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Always got in touch and kept ...
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5 Star Review
By : 'Gill'
Branch : Rugby, Eastlands Court Business Centre
Services : 3
Would you recommend ? : Yes
Postcode : CV22
Apr 28, 2025
People found this helpful
Always got in touch and kept us updated. Really happy with the service and would recommend ... Read Full Review
Comments (0)Was this helpful?:
Gill mckee said about Guild House Estate Agents
Services : 3Date: 28th Apr 2025
Always got in touch and kept us updated. Really happy with the service and would recommend them
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Lisa Curley was ...
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5 Star Review
By : 'Des'
Branch : Rugby, Eastlands Court Business Centre
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CV23
Apr 25, 2025
People found this helpful0
Lisa Curley was outstanding, She was so upbeat and motivated, She even stepped in when purchasers solicitor was being slow and awkward, and also the estate agent representative the house we were buying she got involved and sorted him out also. Over and above what was expected. Just ... Read Full Review
Comments on Agent Fees
Wish they could have been less but , the service was so outstanding it was worth it.
Comments (0)Lisa Curley was outstanding,
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Des Fraser said about Guild House Estate Agents
Services : Sales( As a Vendor )Date: 25th Apr 2025
Lisa Curley was outstanding,
She was so upbeat and motivated,
She even stepped in when purchasers solicitor was being slow and awkward, and also the estate agent representative the house we were buying she got involved and sorted him out also.
Over and above what was expected. Just excellent.
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Outstanding service from ...
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5 Star Review
By : 'Mike'
Branch : Rugby, Eastlands Court Business Centre
Services : 4
Would you recommend ? : Yes
Postcode : CV23
Apr 25, 2025
People found this helpful
Toni at Guild House provided outstanding service during the purchase of our home. During the viewing process, Toni was very knowledgable of the property and surrounding areas, and also allowed us to take our time and really explore the property. Subsequent communication until point of ... Read Full Review
Comments (0)Toni at Guild House provided outstanding service during the purchase of our home.
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Mike Manzella said about Guild House Estate Agents
Services : 4Date: 25th Apr 2025
Toni at Guild House provided outstanding service during the purchase of our home.
During the viewing process, Toni was very knowledgable of the property and surrounding areas, and also allowed us to take our time and really explore the property.
Subsequent communication until point of completion was also excellent from the whole team at Guild House.
If you’re looking a personal touch and not treated like a number, then I thoroughly recommend Toni and team at Guild House.
Mike
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Beyond amazing ...
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5 Star Review
By : 'Tiffany'
Branch : Rugby, Eastlands Court Business Centre
Services : 3
Sold price : £210000
Would you recommend ? : Yes
Postcode : CV23
Apr 25, 2025
People found this helpful
From first meeting Toni I just knew we were in the safest of hands! Guild house really always have the customers best interests at heart! The viewings were always booked with our other commitments in mind! The photos were fantastic and guild house achieved a brilliant price selling my house. Kerry ... Read Full Review
Comments (0)From first meeting Toni I just knew we were in the safest of hands! Guild house really always have the customers best interests at heart! The viewings were always booked with our other commitments in mind! The photos were fantastic and guild house achieved a brilliant price selling my house.
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Tiffany said about Guild House Estate Agents
Services : 3Date: 25th Apr 2025
From first meeting Toni I just knew we were in the safest of hands! Guild house really always have the customers best interests at heart! The viewings were always booked with our other commitments in mind! The photos were fantastic and guild house achieved a brilliant price selling my house.
Kerry is a complete god send always answering any queries we had . We never had to chase answersupdates - Kerry always does whatever she says she’s going to , always going above and beyond!
I have already recommended guild house to a close family member because hand on heart they have been truly fabulous! We’ve never been made to feel like just another customer or transaction , I cannot thank you enough!
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Best Estate ...
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5 Star Review
By : 'Claire'
Branch : Rugby, Eastlands Court Business Centre
Services : Sales( As a Buyer )
Sold price : £116
Would you recommend ? : Yes
Postcode : CV21
Apr 24, 2025
People found this helpful0
From the first time I spoke to Kerry to enquire about a property I had seen on Rightmove she was polite, helpful and relatable. Meeting her at the flat, she was honest, friendly and professional. Kerry gives such a personal service, I truly feel I have made a friend. She was so invested in my ... Read Full Review
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Claire Fletcher said about Guild House Estate Agents
Services : Sales( As a Buyer )Date: 24th Apr 2025
From the first time I spoke to Kerry to enquire about a property I had seen on Rightmove she was polite, helpful and relatable. Meeting her at the flat, she was honest, friendly and professional. Kerry gives such a personal service, I truly feel I have made a friend. She was so invested in my purchase from me putting an offer in to handing me the keys on the day of completion. She went out of her way to chase, give me information and keep me up to date with everything. There was a lot of stress along the way and hurdles to cross but I felt Kerry had my back and did over and above what she could me. I couldn’t fault the service and would highly recommend anyone buying or selling a property to get in touch with Guild House.
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Probate House ...
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5 Star Review
Kerry
Toni-Ann
By : 'Ade'
Branch : Rugby, Eastlands Court Business Centre
Services : Sales( As a Vendor )
Sold price : £350000
Would you recommend ? : Yes
Postcode : CV22
Apr 19, 2025
People found this helpful0
We sold our family home with Guild House Estate Agents and have to say we were extremely pleased with the service we received. After initially accepting an offer, the purchasers then decided to withdraw. ToniAnn very quickly found the family another buyer with the minimum of fuss. We were kept ... Read Full Review
Comments (0)We sold our family home with Guild House Estate Agents and have to say we were extremely pleased with the service we received. After initially accepting an offer, the purchasers then decided to withdraw. ToniAnn very quickly found the family another buyer with the minimum of fuss.
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Ade Gelston said about Guild House Estate Agents
Services : Sales( As a Vendor )Date: 19th Apr 2025
We sold our family home with Guild House Estate Agents and have to say we were extremely pleased with the service we received. After initially accepting an offer, the purchasers then decided to withdraw. ToniAnn very quickly found the family another buyer with the minimum of fuss.
We were kept informed at all stages in the process of the sale and Guild House were helpful in assisting us with contractors to resolve issues that arose from the Home Buyers Survey.
Kerry dealt with the legal & probate side of the sale very efficiently, liaising with our lawyers to resolve any questions & queries as quickly as possible.
Our family had owned the house over 50 years and the understanding shown to our emotional attachment to the house was handled perfectly.
We would have no hesitation in recommending Guild House Estate Agents 1010.
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On the purchase side the ...
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5 Star Review
Toni-Ann
Kerry
By : 'Graham'
Branch : Rugby, Eastlands Court Business Centre
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : CV21
Mar 27, 2025
People found this helpful0
On the purchase side the whole experience was excellent from Guildhouse, thanks to ... Read Full Review
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Graham Johnson said about Guild House Estate Agents
Services : Sales( As a Buyer )Date: 27th Mar 2025
On the purchase side the whole experience was excellent from Guildhouse, thanks to Toni
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Outstanding ...
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5 Star Review
Kerry
Toni-Ann
By : 'Rav'
Branch : Rugby, Eastlands Court Business Centre
Services : Sales( As a Buyer )
Sold price : £362500
Would you recommend ? : Yes
Postcode : CV23
Mar 24, 2025
People found this helpful0
We had the pleasure of purchasing our house through Guild House Estate Agents. They eased our stresses throughout the housebuying process. As first time buyers they were able to answer any questions we had and replied promptly consistently. We thoroughly enjoyed working with them and would ... Read Full Review
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Rav said about Guild House Estate Agents
Services : Sales( As a Buyer )Date: 24th Mar 2025
We had the pleasure of purchasing our house through Guild House Estate Agents. They eased our stresses throughout the housebuying process. As first time buyers they were able to answer any questions we had and replied promptly consistently. We thoroughly enjoyed working with them and would recommend them to friends and family in the future
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Toni-Anne and Kerry are ...
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5 Star Review
By : 'Gail'
Branch : Rugby, Eastlands Court Business Centre
Services : Sales( As a Vendor )
Sold price : £200000
Would you recommend ? : Yes
Postcode : CV21
Mar 24, 2025
People found this helpful0
ToniAnn and Kerry are brilliant! Nothing is too much them and they will go above and beyond what you expect! Thank you everything you’ve done me and my ... Read Full Review
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Gail said about Guild House Estate Agents
Services : Sales( As a Vendor )Date: 24th Mar 2025
ToniAnn and Kerry are brilliant! Nothing is too much them and they will go above and beyond what you expect! Thank you everything you’ve done me and my family
The UK's Largest Customer Review Website for the Property Industry
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Complaints Procedure (Sales) Guild House Estate Agents are committed to providing you with the highest standards of service. However, if you feel that our service has fallen short of your expectations, we’d like to hear from you; not only to allow us to apologise to you but also to improve our service. Most complaints can be dealt with by our Manager. They will do their best to resolve the matter quickly and to your satisfaction. Stage One If after speaking with the Manager, you think that your complaint has not been resolved, you are invited to make a formal complaint in writing by email or letter. Please provide a written summary of your complaint and address it to Customer Relations Department as detailed below. Your complaint will be acknowledged within 3 days of being received. The Manager will make contact with you to discuss the matter further prior to launching a full investigation. Upon completion of the investigation, you will receive a detailed response advising you of the outcome in writing within 14 days of receipt of the original complaint. If further time is required e.g. for reports to be received from a third party, then you will receive a written explanation at the end of the 14-day time frame. Please forward your written letter or e-mail to: info@guild-house.com Guild House Estate Agents Ltd 27 Tower Road Rugby Warwickshire CV22 5NA Stage Two If, after a full investigation, you feel that your complaint remains unresolved, the matter will be referred to the Company Director who will personally conduct a separate review of your complaint. You will receive an acknowledgement from the Director within 3 days and a full response within 14 days. Stage Three We are committed to ensuring all complaints are fully and fairly addressed. We respect your right to take any unresolved complaint to an appropriate third party for dispute resolution. Therefore, on our final letter we will always confirm when a ‘deadlock’ situated has been reached, which signals that we have come to the end of our internal complaints procedure and that you may now progress your issues to our Alternative Dispute Resolution entity which is The Property Ombudsman. Please note: You should refer the matter to The Property Ombudsman as soon as possible after receiving our final response, but within 12 months of the date of our ‘deadlock’ letter. You will need to complete the above steps before you raise your concerns with the TPO or NAEA.
Last updated at 5/17/2018, 2:17:02 AM by allAgents
