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Stafford, st189ab
5/5, 44 Reviews
93% Recommended
Welcome to Fine and Country Staffordshire. Exposure, Local expertise, national presence, international audience.
The widespread exposure of a property is crucial in today's market. Not only is the mobility of buyers greater than ever, but they could come from quite literally anywhere - through local and regio
nal marketing, national newspapers and magazines or, increasingly, internationally using interactive technologies such as tablets and mobile phones.
Fine and Country is a global network of estate agency offices specialising in the sale, purchase and rental of luxury residential property.
With offices in over 275 locations worldwide in the UK, France, Portugal, Spain, Malta, Jersey, Dubai, Qatar, Egypt, South Africa, West Africa, Namibia, Mozambique and Mauritius, Fine and Country combines the widespread exposure of the international marketplace with national marketing campaigns and the local expertise and knowledge of carefully selected independent property professionals.
"Anita was a consistent and..."
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5 Star Review
By : 'Samantha'
Services : Sales(As a Buyer)
Sold price : £1050000
Would you recommend ? : Yes
Postcode : ST5
Mar 31, 2022
People found this helpful0
Anita was a consistent and reassuring presence throughout the purchase of our dream home. Always willing to provide the necessary advice and support that we required and supported us when we felt let down by our own agent. We were very impressed with the service Anita provided.
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Samantha Rafferty
Address
Fine & Country
Dunston Business Village, Woodland Lodge, Dunston, Staffordshire, ST18 9AB, Stafford, Staffordshire
st189ab
01785 338585
Services offered
- Sales
- Lettings
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- Mortgage Advice
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A job well ...
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5 Star Review
Karl
By : 'Jill'
Services : Sales( As a Vendor )
Sold price : £815000
Would you recommend ? : Yes
Postcode : ST15
Oct 25, 2022
People found this helpful0
Karl was the amazing link to marketing and selling our house. Always available, so knowledgable,he liased with all parties in a professional and friendly manner. A job well... Read Full Review
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Karl was the amazing link to marketing and selling our house.
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Jill said about Fine & Country
Services : Sales( As a Vendor )Date: 25th Oct 2022
Karl was the amazing link to marketing and selling our house.
Always available, so knowledgable,he liased with all parties in a professional and friendly manner.
A job well done!!!
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Anita Adams was fantastic in ...
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5 Star Review
By : 'Rachel'
Services : Land & New Homes
Would you recommend ? : Yes
Postcode : ST14
Jun 5, 2022
People found this helpful0
Anita Adams was fantastic in supporting us to find our perfect home. We initially viewed a property with Anita but couldn't quite stretch our budget. Anita kept us in mind and as soon as a suitable property came up she let us know. I was reluctant to view at first but she I'll give ... Read Full Review
Comments (1)Anita Adams was fantastic in supporting us to find our perfect home.
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Rachel Bailye said about Fine & Country
Services : Land & New Homes( )Date: 5th Jun 2022
Anita Adams was fantastic in supporting us to find our perfect home.
We initially viewed a property with Anita but couldn't quite stretch our budget.
Anita kept us in mind and as soon as a suitable property came up she let us know. I was reluctant to view at first but she I'll give it to her, once we were thought the front door she was right and it was the perfect place for us. Great communication throughout the whole process and Anita went over and above to support the relationship between both parties throughout.
Highly recommend.
The UK's Largest Customer Review Website for the Property Industry
By : Anita Adams
Aug 5, 2022Thank you Rachel - it has been a pleasure working with you and finding properties for your friends too! Can't wait to see what you have done with the place. Thanks...
Extremely good and ...
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5 Star Review
By : 'Samson'
Services : Sales( As a Vendor )
Sold price : £1045000
Would you recommend ? : Yes
Postcode : ST5
Apr 2, 2022
People found this helpful0
Extremely good and professional service from agent Anita Adams. She is full of knowledge and experience and handled all parties well in all the interactions. I shall certainly use the service again if I needed to, without... Read Full Review
Comments (1)Was this helpful?:
Samson Liu said about Fine & Country
Services : Sales( As a Vendor )Date: 2nd Apr 2022
Extremely good and professional service from agent Anita Adams. She is full of knowledge and experience and handled all parties well in all the interactions. I shall certainly use the service again if I needed to, without reservation.
The UK's Largest Customer Review Website for the Property Industry
By : Anita Adams
Apr 4, 2022Thank you Samson, it was a pleasure working with you. It is always an emotional and stressful time moving home, especially when it has been a family home for so long. All the very best to you and...
Anita was a consistent and ...
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5 Star Review
By : 'Samantha'
Services : Sales( As a Buyer )
Sold price : £1050000
Would you recommend ? : Yes
Postcode : ST5
Mar 31, 2022
People found this helpful0
Anita was a consistent and reassuring presence throughout the purchase of our dream home. Always willing to provide the necessary advice and support that we required and supported us when we felt let down by our own agent. We were very impressed with the service Anita... Read Full Review
Comments (0)Was this helpful?:
Samantha Rafferty said about Fine & Country
Services : Sales( As a Buyer )Date: 31st Mar 2022
Anita was a consistent and reassuring presence throughout the purchase of our dream home. Always willing to provide the necessary advice and support that we required and supported us when we felt let down by our own agent. We were very impressed with the service Anita provided.
The UK's Largest Customer Review Website for the Property Industry
Anita at Fine and Country was ...
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5 Star Review
By : 'julie'
Services : Sales( As a Vendor )
Sold price : £1135000
Would you recommend ? : Yes
Postcode : ST14
Mar 31, 2022
People found this helpful1
Anita at Fine and Country was utterly brilliant. We contacted Anita after marketing with 3 previous high end agents but no sale. At that point we had lost faith in getting a sale within our deadlines. What a breath of fresh air and a dynamic approach to selling our house. Anita was straight... Read Full Review
Comments (0)Anita at Fine and Country was utterly brilliant. We contacted Anita after marketing with 3 previous high end agents but no sale. At that point we had lost faith in getting a sale within our deadlines.
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julie said about Fine & Country
Services : Sales( As a Vendor )Date: 31st Mar 2022
Anita at Fine and Country was utterly brilliant. We contacted Anita after marketing with 3 previous high end agents but no sale. At that point we had lost faith in getting a sale within our deadlines.
What a breath of fresh air and a dynamic approach to selling our house. Anita was straight away professional , honest and pro active.
She brings to the table the bits the other miss.
Anita brought drive and enthusiasm to our marketing , took over how we presented the house. Most important she knew the buyer we needed and that she could find it. Result - a buyer within 3 days of the house going on the market and completion within 10 weeks and a higher purchase price too ! She achieved what we thought would be impossible. Wish we'd found her sooner
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Karl was very ...
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5 Star Review
Karl
By : 'Malcolm'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : ST15
Mar 30, 2022
People found this helpful0
Karl was very successful in bringing viewers to the property in the first 6 weeks and closed a sale shortly after. He made selling the property less complicated by communicating with both my solicitor and the buyer’s solicitor. I would have no hesitations in recommending... Read Full Review
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Malcolm R said about Fine & Country
Services : Sales( As a Vendor )Date: 30th Mar 2022
Karl was very successful in bringing viewers to the property in the first 6 weeks and closed a sale shortly after. He made selling the property less complicated by communicating with both my solicitor and the buyer’s solicitor. I would have no hesitations in recommending him.
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Karl was excellent throughout ...
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5 Star Review
Karl
By : 'Jamie'
Services : Sales( As a Vendor )
Sold price : £750000
Would you recommend ? : Yes
Postcode : ST15
Mar 28, 2022
People found this helpful0
Karl was excellent throughout the process and i would highly recommend/use him again. Our chain was rather tricky due to our forward purchase but Karl managed the situation superbly. We achieved a strong price for our property and the marketing/photographs were very high... Read Full Review
Comments (0)Karl was excellent throughout the process and i would highly recommend/use him again.
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Jamie Barnett said about Fine & Country
Services : Sales( As a Vendor )Date: 28th Mar 2022
Karl was excellent throughout the process and i would highly recommend/use him again.
Our chain was rather tricky due to our forward purchase but Karl managed the situation superbly. We achieved a strong price for our property and the marketing/photographs were very high quality.
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From day 1 Karl has been ...
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5 Star Review
Karl
By : 'Jared'
Services : Sales( As a Vendor )
Sold price : £870000
Would you recommend ? : Yes
Postcode : ST12
Feb 23, 2022
People found this helpful0
From day 1 Karl has been patient, knowledgeable and took all the hassle out of selling our house. Not only that but he has true reflection of the accuracy of valuations and not just out to sell the house at any price(as some agents do). Updated us after every viewing, Fine and Country do charge a ... Read Full Review
Comments (0)From day 1 Karl has been patient, knowledgeable and took all the hassle out of selling our house. Not only that but he has true reflection of the accuracy of valuations and not just out to sell the house at any price(as some agents do).
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Jared Ayres said about Fine & Country
Services : Sales( As a Vendor )Date: 23rd Feb 2022
From day 1 Karl has been patient, knowledgeable and took all the hassle out of selling our house. Not only that but he has true reflection of the accuracy of valuations and not just out to sell the house at any price(as some agents do).
Updated us after every viewing,
Fine and Country do charge a higher commission fee than most but it is well worth it!!! And more often than not, you will get more for your property
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The Ultimate ...
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5 Star Review
By : 'T'
Services : Sales( As a Vendor )
Sold price : £580000
Would you recommend ? : Yes
Postcode : ST5
Dec 22, 2021
People found this helpful0
Simply put, an exceptional experience. Anita Adams is the ultimate professional - highly experienced and knowledgeable, providing an end to end service which is both of the highest quality and guiding her clients in their absolute best interests at all times. With a totally individual approach to... Read Full Review
Comments (1)Simply put, an exceptional experience. Anita Adams is the ultimate professional - highly experienced and knowledgeable, providing an end to end service which is both of the highest quality and guiding her clients in their absolute best interests at all times.
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T Williams said about Fine & Country
Services : Sales( As a Vendor )Date: 22nd Dec 2021
Simply put, an exceptional experience. Anita Adams is the ultimate professional - highly experienced and knowledgeable, providing an end to end service which is both of the highest quality and guiding her clients in their absolute best interests at all times.
With a totally individual approach to our sale, combined with superb advice, service and engagement Anita led the entire process for us. We cannot thank her enough for her service, accuracy and professionalism and for enabling our sale to be as expedient and stress-free as it possibly could be.
Absolutely superb!
The UK's Largest Customer Review Website for the Property Industry
By : Anita Adams
Dec 22, 2021Thank you so much for your honest feedback, it was an absolute pleasure to work with you both. All the very best with your onwards purchase and we look forward to seeing you in the New...
More than just an Estate ...
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5 Star Review
By : 'Garry'
Services : Sales( As a Vendor )
Sold price : £600000
Would you recommend ? : Yes
Postcode : ST11
Dec 13, 2021
People found this helpful0
Much more than an estate agent! Anita Adams took control of selling our house completely out of our hands, she coordinated both the sale of our property and purchase of our new property, liaising with the whole chain from marketing to signing of contracts. She Successfully secured the full asking... Read Full Review
Comments (1)Was this helpful?:
Garry and Paula said about Fine & Country
Services : Sales( As a Vendor )Date: 13th Dec 2021
Much more than an estate agent! Anita Adams took control of selling our house completely out of our hands, she coordinated both the sale of our property and purchase of our new property, liaising with the whole chain from marketing to signing of contracts. She Successfully secured the full asking price within one week with no annoying time wasters, just genuine viewers. Yes, you can find cheaper but you won't find a better service from any estate agent than Anita Adams of Fine & Country!
The UK's Largest Customer Review Website for the Property Industry
By : Anita Adams
Dec 22, 2021Thank you Garry and Paula - I'm so happy for you that you found what you were looking for. 2022 is going to be a good year for you! I will pop in to say hi when I am passing and bring my paint...
Highly recommend Anita ...
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5 Star Review
By : 'Maria'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : DE73
Nov 9, 2021
People found this helpful0
Excellent customer service. Anita Adams was instrumental in seeing our property purchase through to completion. Anita's industry knowledge, dedication and sheer commitment shines through, we simply could not have done this without her! Highly... Read Full Review
Comments (1)Was this helpful?:
Maria said about Fine & Country
Services : Sales( As a Buyer )Date: 9th Nov 2021
Excellent customer service. Anita Adams was instrumental in seeing our property purchase through to completion. Anita's industry knowledge, dedication and sheer commitment shines through, we simply could not have done this without her! Highly recommend.
The UK's Largest Customer Review Website for the Property Industry
By : Anita Adams
Dec 22, 2021Thank you Marie - we are so happy that you were the successful buyer of your home, as you know, I pushed to sell is as I think it is the best house in a fantastic location. I know you and your...
great customer relations, ...
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5 Star Review
By : 'Julie'
Services : Sales( As a Vendor )
Sold price : £620000
Would you recommend ? : Yes
Postcode : ST10
Nov 4, 2021
People found this helpful0
great customer relations, kept us informed, researched the local areas eg walks places of interest and found the correct cliental for our... Read Full Review
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Julie Finney said about Fine & Country
Services : Sales( As a Vendor )Date: 4th Nov 2021
great customer relations, kept us informed, researched the local areas eg walks places of interest and found the correct cliental for our property
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I wholeheartedly recommend ...
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5 Star Review
Karl
By : 'Jo'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : ST15
Sep 8, 2021
People found this helpful0
I wholeheartedly recommend Karl Rusk and Fine & Country. His professionalism and dedication sets him apart from other agents in my view. It was refreshing to be able to deal with only Karl every step of the way and know that he was fully informed with regards to the sale of our property... Read Full Review
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Jo said about Fine & Country
Services : Sales( As a Vendor )Date: 8th Sep 2021
I wholeheartedly recommend Karl Rusk and Fine & Country. His professionalism and dedication sets him apart from other agents in my view. It was refreshing to be able to deal with only Karl every step of the way and know that he was fully informed with regards to the sale of our property at all times.
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Throughout the purchase ...
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5 Star Review
By : 'Claire'
Services : Sales( As a Buyer )
Sold price : £520000
Would you recommend ? : Yes
Postcode : ST10
Aug 19, 2021
People found this helpful0
Throughout the purchase process, Anita was incredibly supportive and reassuring, and always quick to respond to any communication. She could not have been more helpful, including organising a viewing at short notice, negotiating on our behalf and ensuring that the process to exchange and completion ... Read Full Review
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Claire B said about Fine & Country
Services : Sales( As a Buyer )Date: 19th Aug 2021
Throughout the purchase process, Anita was incredibly supportive and reassuring, and always quick to respond to any communication. She could not have been more helpful, including organising a viewing at short notice, negotiating on our behalf and ensuring that the process to exchange and completion was extremely smooth, which significantly reduced the stress at a very stressful time. Her knowledge of the industry and local trades is superb. I would not hesitate to recommend Anita to anyone buying or selling a property, and would certainly contact her again in the future.
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We recently purchased our ...
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5 Star Review
Karl
By : 'ian'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : ST21
Aug 16, 2021
People found this helpful0
We recently purchased our dream home through Karl Rusk. He made the transaction very straight forward being open, honest and clear with communications. Even when the deal hit a few bumps in the road, he worked the 'chains' very well to keep everyone aligned and informed. I would... Read Full Review
Comments (0)We recently purchased our dream home through Karl Rusk. He made the transaction very straight forward being open, honest and clear with communications.
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ian morris said about Fine & Country
Services : Sales( As a Buyer )Date: 16th Aug 2021
We recently purchased our dream home through Karl Rusk. He made the transaction very straight forward being open, honest and clear with communications.
Even when the deal hit a few bumps in the road, he worked the 'chains' very well to keep everyone aligned and informed.
I would strongly recommend using Karl in future, he is head and shoulders above anyone else I have dealt with in the industry.
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Karl is very professional and ...
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5 Star Review
Karl
By : 'Andy'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : ST21
Aug 3, 2021
People found this helpful0
Karl is very professional and a genuinely nice guy. He goes the extra mile and nothing is too much... Read Full Review
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Andy said about Fine & Country
Services : Sales( As a Buyer )Date: 3rd Aug 2021
Karl is very professional and a genuinely nice guy. He goes the extra mile and nothing is too much trouble.
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First Class ...
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5 Star Review
Karl
By : 'Steve'
Services : Sales( As a Vendor )
Sold price : £901250
Would you recommend ? : Yes
Postcode : ST21
Aug 2, 2021
People found this helpful0
From initial meeting and property valuation we new that Karl Rusk was "different " to other estate agents we have used before. His professionalism at every stage of the process is best in class. Diligent, communicative, reassuring, open and honest - we couldn't have asked for... Read Full Review
Comments (0)From initial meeting and property valuation we new that Karl Rusk was "different " to other estate agents we have used before.
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Steve Schiller said about Fine & Country
Services : Sales( As a Vendor )Date: 2nd Aug 2021
From initial meeting and property valuation we new that Karl Rusk was "different " to other estate agents we have used before.
His professionalism at every stage of the process is best in class.
Diligent, communicative, reassuring, open and honest - we couldn't have asked for anymore from Karl.
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We had the pleasure of ...
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5 Star Review
Karl
By : 'Abigail'
Services : Sales( As a Buyer )
Sold price : £950000
Would you recommend ? : Yes
Postcode : ST18
Jul 23, 2021
People found this helpful0
We had the pleasure of working with Karl at Fine and Country when we bought our house in Stafford. Karl was very helpful in terms of helping us understanding what was included in the sale and also the process. We were also on very tight timings due to the stamp duty deadline and Karl was fantastic... Read Full Review
Comments (0)We had the pleasure of working with Karl at Fine and Country when we bought our house in Stafford. Karl was very helpful in terms of helping us understanding what was included in the sale and also the process. We were also on very tight timings due to the stamp duty deadline and Karl was fantastic in terms of communicating with all of the stakeholders which enabled us to meet the cut off date!
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Abigail Floyd said about Fine & Country
Services : Sales( As a Buyer )Date: 23rd Jul 2021
We had the pleasure of working with Karl at Fine and Country when we bought our house in Stafford. Karl was very helpful in terms of helping us understanding what was included in the sale and also the process. We were also on very tight timings due to the stamp duty deadline and Karl was fantastic in terms of communicating with all of the stakeholders which enabled us to meet the cut off date!
Abi & Tom
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Fine & Country left ...
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5 Star Review
By : 'Robert'
Services : Sales( As a Vendor )
Sold price : £455000
Would you recommend ? : Yes
Postcode : ST11
Jul 16, 2021
People found this helpful0
Fine & Country left no stone unturned in selling my property. They guided me through all aspects of the sale and I couldn’t find any... Read Full Review
Comments (0)Was this helpful?:
Robert Slinn said about Fine & Country
Services : Sales( As a Vendor )Date: 16th Jul 2021
Fine & Country left no stone unturned in selling my property. They guided me through all aspects of the sale and I couldn’t find any fault
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First class service from Karl ...
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5 Star Review
Karl
By : 'Joanne'
Services : Sales( As a Vendor )
Sold price : £1000000
Would you recommend ? : Yes
Postcode : ST18
Jun 27, 2021
People found this helpful0
First class service from Karl Rusk @ F & C, nothing was too much trouble & kept us informed every step of the way. His pro-active approach helped us through our house... Read Full Review
Comments (0)Was this helpful?:
Joanne said about Fine & Country
Services : Sales( As a Vendor )Date: 27th Jun 2021
First class service from Karl Rusk @ F & C, nothing was too much trouble & kept us informed every step of the way. His pro-active approach helped us through our house sale.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
F&C (Midlands) Ltd
In-House Complaints Procedure
The Property Redress Scheme (PRS)
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please follow the following procedure:
Please raise your complaint with the estate agent that is handling your case.
If the estate agent cannot resolve the issue for you then please send a written formal complaint to our Area Manager – nicola.wright@fineandcountry.com clearly explaining the specific reasons for your complaint, and how you would like it resolved
We will acknowledge receipt of your complaint in writing within three working days of receiving it, enclosing a copy of this procedure.
The Area Manager will then investigate your complaint. They will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
If you are not satisfied with the full written outcome response from the Area Manager you can write to the Managing Director who will arrange for a separate review to take place. In line with the Property Redress Scheme guidelines the Managing Director will respond to you with a statement of the final view of the matter within eight weeks of your initial complaint.
If you are still not satisfied with the outcome, you can raise your complaint with The Property Redress Scheme and request an independent review.
The Property Redress Scheme will request that you have exhausted the internal complaints procedure before contacting them and waited a minimum of eight weeks to allow us to respond to your complaint. Contact with The Property Redress Scheme must be within 12 months of the incident you are complaining about
When you have raised a complaint with The Property Redress Scheme, they will write to us as agents requesting our Property File and our version of the events. A case officer will then undertake a formal review of your complaint largely based on the documents from both sides.
The Property Redress Scheme / www.theprs.co.uk
By Post
Property Redress Scheme
Premiere House
1st Floor, Elstree Way
By Email
info@theprs.co.uk
By Phone
0333 321 9418
Borehamwood
WD6 1JH
Please note the following:
You will need to submit your complaint to The Property Redress Scheme within 12 months of the incident you are complaining about, including any evidence to support your case.
Last updated at 10/25/2022, 4:10:38 AM by allAgents
