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Stoneleigh Epsom, Epsom KT17

1.8/5, 4 Reviews
25% Recommended

0% letting valuation accuracy

99% letting fee satisfaction

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"Referring horrible solicitors ..."

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2 Star Review

By : 'Robert'
Services : Sales(As a Vendor)
Would you recommend ? : No
Postcode : KT19

16 Sept 2021
People found this helpful1

Although the sold my place, I was very disappointed with Luca selling and pushing my sale based on false information, which I realised later when it was too late to back off and also referred me avrillo solicitor as the best, but actually they are very dodgy and very, very expensive. First off all he was selling my 2 bedroom house as potential 3 bedroom house due to my renovated garage,which was meant as a playroom and not summer house as advertised and sold as such,which resulted in extra charge of £421 for the indemnity insurance for not having building regulations from this greedy company called Avrillo,when I requested refund the director refused as I signed brochure with no objections. However I told Luca about this wordings but he kept selling using this to his advantage to get it sold. After all I paid them over £5500 in commission and was expecting that small refund would not hurt them especially when they referred me such a outrageous super expensive dodgy company

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By : Rupert Briggs

20 Sept 2021

Thank you for your review. As previously pointed out to you we did not say in any of our marketing that your maisonette had three bedrooms. It was always marketed as two bedrooms, and you signed off on all of your marketing material confirming it as a two bedroom maisonette. Because you put a bed in your garage at the bottom of your garden does not mean that we can call it a three bedroom maisonette! When the buyers solicitor then asked for an indemnity insurance for the garage to class it as a third bedroom, and you expected us to cover the cost, of course we refused to pay for that. And true to your word, as you said, if we did not cover the cost you would post bad reviews about us. Regarding your solicitors. We recommend the services of several different companies who act efficiently and honestly, which makes each transaction smoother and faster. The solicitors we recommend have a range of prices to suit all budgets. AVRillo are typically more expensive than some others, but they have consistently shown they are the most efficient to work with, which is a service many clients are keen to pay for. We had hoped that having successfully sold your property for the money you wanted ( when your previous agents had failed to do so ) you would have been happy with the successful outcome. We are sorry this is not the case, and we wish you all the best for the future.


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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting0%99.00%£850£850
Address

The Personal Agent
62 Stoneleigh BroadwayEpsom, Surrey
KT17 2HS
020 8393 9411

Services offered
  • Sales
  • Lettings
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1 Star Review

By : 'Disappointed'
Services : Sales( As a Buyer )
Sold price : £1150000
Would you recommend ? : No
Postcode : KT19

30 Jun 2023
People found this helpful1

Only serves the interests of seller. When we tried to negotiate the house price, we were told it will leave a bad taste with the sellers, and they unprofessionally discouraged from negotiating. Don't they know a simple rule of buying/selling, negotiation is critical. Didn't even come... Read Full Review

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Referring horrible solicitors ...

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2 Star Review

By : 'Robert'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : KT19

16 Sept 2021
People found this helpful1

Although the sold my place, I was very disappointed with Luca selling and pushing my sale based on false information, which I realised later when it was too late to back off and also referred me avrillo solicitor as the best, but actually they are very dodgy and very, very expensive. First off all... Read Full Review

Comments (1)
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By : Rupert Briggs

20 Sept 2021

Thank you for your review. As previously pointed out to you we did not say in any of our marketing that your maisonette had three bedrooms. It was always marketed as two bedrooms, and you signed off ...

Very bad experience , the ...

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1 Star Review

By : 'Anonymous'
Services : Other
Would you recommend ? : No
Postcode : SE

14 Jan 2018
People found this helpful1

Very bad experience , the agents do not care about the Byers but only the seller. Will try all the tricks to secure a sell even if the buyer is being tricked. Not recommend especially for buying . Would never use them... Read Full Review

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The employees of the agency ...

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3 Star Review

By : 'Tenant'
Services : Letting( As a Tenant )
Rent PCM : £850
Would you recommend ? : Yes
Postcode : SM1

27 Apr 2015
People found this helpful0

The employees of the agency were friendly and helpful in general. However, sometimes it took a bit long to het information or help. For certain inquiries I had to call them a few times to get an answer. In the end it all worked out and we got all the help and the service we... Read Full Review

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