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Neath, SA11
4.5/5, 8 Reviews
100% Recommended
No description for branch.
"Quality..."
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5 Star Review
Paula
By : 'Carolyn'
Services : Sales(As a Vendor)
Sold price : £160000
Would you recommend ? : Yes
Postcode : SA11
21 Aug 2021
People found this helpful1
Recently our family had to sell my 94 year old fathers bungalow on his behalf . Doing this from a distance was more difficult, but Paula Cole in particular at the Neath branch was excellent in all aspects of sale from start to completion, and was a pleasure to deal with. She responded promptly to all contacts from various family members, and communicated well at each stage of the process. Thank you.
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By : PAULA COLE
25 Aug 2021Thank you all so much for your kind words, the pleasure was ours. I am so glad that your dad has settled and I'm sure he will be very spoilt with you all. Wish you all the best for your future and if any of you are ever passing call in and say hello.
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Address
Astleys
35 Alfred Street, Neath, Neath Port Talbot
SA11 1EH
01639 645407
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Astleys Branches (View All 5)
Astleys were abyssmal. They ...
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1 Star Review
By : 'T'
Services : Other
Would you recommend ? : No
16 Apr 2025
People found this helpful1
Astleys were abysmal. They expected to take full fees but have me do all of my own viewings. They just couldn't be bothered to come out and conduct the viewings as they'd promised to do. Very stressful times, which entirely unnecessary. Also, they were not easy to contact over the phone. They... Read Full Review
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T said about Astleys
Services : Other( )Date: 15th Apr 2025
Astleys were abysmal. They expected to take full fees but have me do all of my own viewings. They just couldn't be bothered to come out and conduct the viewings as they'd promised to do. Very stressful times, which entirely unnecessary. Also, they were not easy to contact over the phone. They were also unnecessarily rude to me. The photos they took were horrible too, not good. Therefore, I would recommend that people give them a wide berth. You've been warned, people.
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I had the best experience ...
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5 Star Review
By : 'Niamh'
Services : Land & New Homes
Would you recommend ? : No
3 Feb 2025
People found this helpful
We had the best experience with the girls at Astley's, they made the whole process relaxing and enjoyable. We were updated with every step of the process. As first time buyers we did not know where to start, the girls were always at the other end of the phone to answer any of our questions and we... Read Full Review
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Niamh Jenkins said about Astleys
Services : Land & New Homes( )Date: 3rd Feb 2025
We had the best experience with the girls at Astley's, they made the whole process relaxing and enjoyable. We were updated with every step of the process. As first time buyers we did not know where to start, the girls were always at the other end of the phone to answer any of our questions and we can't thank them enough.
The UK's Largest Customer Review Website for the Property Industry
Quality ...
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5 Star Review
Paula
By : 'Carolyn'
Services : Sales( As a Vendor )
Sold price : £160000
Would you recommend ? : Yes
Postcode : SA11
21 Aug 2021
People found this helpful1
Recently our family had to sell my 94 year old fathers bungalow on his behalf . Doing this from a distance was more difficult, but Paula Cole in particular at the Neath branch was excellent in all aspects of sale from start to completion, and was a pleasure to deal with. She responded promptly to... Read Full Review
Comments (1)Was this helpful?:
Carolyn said about Astleys
Services : Sales( As a Vendor )Date: 21st Aug 2021
Recently our family had to sell my 94 year old fathers bungalow on his behalf . Doing this from a distance was more difficult, but Paula Cole in particular at the Neath branch was excellent in all aspects of sale from start to completion, and was a pleasure to deal with. She responded promptly to all contacts from various family members, and communicated well at each stage of the process. Thank you.
The UK's Largest Customer Review Website for the Property Industry
By : PAULA COLE
25 Aug 2021Thank you all so much for your kind words, the pleasure was ours. I am so glad that your dad has settled and I'm sure he will be very spoilt with you all. Wish you all the best for your future and...
Outstanding Team!. Jayne, ...
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5 Star Review
Jayne
Paula
By : 'David'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SA10
29 Jun 2020
People found this helpful0
Outstanding Team!. Jayne, Paula and Roweena were excellent. They were exceptionally helpful and always communicated with us. They spent a lot of time following up any questions we had and provided feedback in a timely manner. The Team were very friendly and nothing was too much trouble for them. ... Read Full Review
Comments (0)Was this helpful?:
David Morgan said about Astleys
Services : Sales( As a Vendor )Date: 28th Jun 2020
Outstanding Team!. Jayne, Paula and Roweena were excellent. They were exceptionally helpful and always communicated with us. They spent a lot of time following up any questions we had and provided feedback in a timely manner. The Team were very friendly and nothing was too much trouble for them. They marketed my apartment very professionally, supported by excellent photos. The fee was also very good value. From the initial consultation through to completion of the sale, they provided such superb support throughout a very difficult period. We would highly recommend them.
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Sales ...
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5 Star Review
By : 'Astleys'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
10 Sept 2019
People found this helpful0
The sales team were great no fuss just straight forward friendly efficient service. Always available for any queries or advice. Very... Read Full Review
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Astleys said about Astleys
Services : Sales( As a Vendor )Date: 9th Sep 2019
The sales team were great no fuss just straight forward friendly efficient service. Always available for any queries or advice. Very satisfied
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Brilliant ...
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5 Star Review
By : 'Astleys'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SA11
19 Mar 2019
People found this helpful0
Astleys team were brilliant when I bought my first home in 2017. They were very approachable, friendly and honest. I had no issues throughout the process and nothing was too much for the team. Thank... Read Full Review
Comments on Agent Fees
Astleys team were brilliant when I bought my first home in 2017. They were very approachable, friendly and honest. I had no issues throughout the process and nothing was too much for the team. Thank you
Comments (0)Astleys team were brilliant when I bought my first home in 2017. They were very approachable, friendly and honest. I had no issues throughout the process and nothing was too much for the team.
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Astleys said about Astleys
Services : Sales( As a Buyer )Date: 19th Mar 2019
Astleys team were brilliant when I bought my first home in 2017. They were very approachable, friendly and honest. I had no issues throughout the process and nothing was too much for the team.
Thank you
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Excellent ...
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5 Star Review
By : 'Barbara'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SA11
14 Mar 2019
People found this helpful0
Paula, Jayne and the team at Astleys Neath took the stress out of selling a house for me. They were always at hand, were courteous, helpful and very proficient, and kept me up-to-date every step of the way. They were always available to give friendly, but not overbearing advice, and treated me as... Read Full Review
Comments on Agent Fees
Very reasonable
Comments (0)Was this helpful?:
Barbara Rees said about Astleys
Services : Sales( As a Vendor )Date: 14th Mar 2019
Paula, Jayne and the team at Astleys Neath took the stress out of selling a house for me. They were always at hand, were courteous, helpful and very proficient, and kept me up-to-date every step of the way. They were always available to give friendly, but not overbearing advice, and treated me as if I were an old friend, not a customer. All in all, I would heartily recommend using Astleys, and this branch in particular. Thanks everyone!
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Sales ...
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5 Star Review
By : 'Jackie'
Services : Sales( As a Vendor )
Sold price : £89950
Would you recommend ? : Yes
Postcode : SA11
8 Mar 2019
People found this helpful0
Experienced staff always on hand to answer any queries. Valuations spot on. Always kept informed of developments and always on hand and with useful advice. Have used Ashley's on previous sales and would not consider any other estate... Read Full Review
Comments on Agent Fees
Good
Comments (1)Was this helpful?:
Jackie said about Astleys
Services : Sales( As a Vendor )Date: 8th Mar 2019
Experienced staff always on hand to answer any queries. Valuations spot on. Always kept informed of developments and always on hand and with useful advice. Have used Ashley's on previous sales and would not consider any other estate agents
The UK's Largest Customer Review Website for the Property Industry
By : Jayne Harding
11 Mar 2019Thanks for your kind words Jackie. We always try to do our...
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