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Novahomes Plymouth

4.6/5, 63 Reviews
90% Recommended

100% sales valuation accuracy

67% letting valuation accuracy

93% sales fee satisfaction

93% letting fee satisfaction

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Novahomes offer everything you would expect from traditional estate agency such as advertising in the local papers, full colour details, web advertising, accompanied viewings, regular updates on progress etc., but at an incredibly cheaper fee. Because we don't have the same overheads, our standard sole selling f
ee is a fraction of what most other local estate agents will look to charge. We also offer a lettings service, offering our clients expert guidance and ensure that your property is in safe hands with the professional and reliable service you expect, for a price you didn't. Once again our letting fees are significantly lower than many of our competitors and we operate on a "No Let - No Fee" basis, with Fully Managed & Let Only schemes, subsidised rental warranties and insurances also available. So if you are thinking of selling or letting, or are currently on the market and considering a fresh approach with a new, forward-thinking agent, we would be delighted to hear from you to arrange a mutually convenient time to visit you at your property.
"The worst estate agents..."

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1 Star Review
UserName

Lee

By : 'BB Higgs'
Services : Letting(As a Prospective Landlord/Tenant)
Rent PCM : £675
Would you recommend ? : No
Postcode : PL2

18 Feb 2021
People found this helpful0

The worst estate agents we’ve ever dealt with. We are a young couple who have recently moved back to Plymouth after me ending my studies in Southampton. We have been looking at several properties a week for months now, I noticed one had been on the market for a particularly long time so booked a viewing with Megan from Novahomes. Absolutely loved the property and cannot fault Megan, it was the first one that has really stood out to us. So we paid a £155 holding deposit on the day as well as giving notice on our current flat. We completed the referencing process and successfully passed! Absolutely ecstatic that we’d finally found somewhere, arranged a day to pick up the keys and finalise everything. Anyway I get an email from Novahomes THE DAY BEFORE we’re supposed to pick up the keys, apparently the Landlord has only just read our (already completed and “successful” references) and has not only changed his mind, he will only take us if you pay £75 more per calendar month along with 3 months rent in advance!!!! The flat was already a little over budget (especially considering its history of a mould problem, and vile carpets which we were willing to work with) me and my partner both work 7 day weeks so didn’t mind spending a little more to get exactly what we wanted. Novahomes not only let us down leaving us 2 weeks to find a new property or we’d be homeless! They have also refused to give our holding deposit back (which is illegal as we didn’t not want the flat, it was the landlord’s decision) I am now having to take legal action against the company as they have point blank refused to give us our money back because they took the property off the market for 10 days (please bare in mind it had been on the market already for about 2 months, so they weren’t earning money on it anyway) I would 100% NOT recommend this company. Clearly very money hungry and I wouldn’t want this to happen to anyone else, especially not when people are loosing their jobs and were about to go into a recession! We have since found another property with the company Julian Marks who have been amazing, so friendly and helpful as well as HONEST and clearly not money hungry thugs!


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    Latest Reviews
    Performance Statistics
    ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
    Sales100%93%£24,000£675,000
    Lettings67%93%£650£725
    Review Statistics
    From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
    GoodBadGoodBadGoodBadGoodBadGoodBad
    201241312011
    Areas covered
    • PL1
    • PL2
    • PL21
    • PL3
    • PL4
    • PL5
    • PL6
    • PL7
    • PL8
    • PL9
    Address

    Novahomes Plymouth
    Spargo House, 10 Budshead Way,Plymouth, Devon
    PL6 5FE
    01752 206040

    Opening Hours
    1. Monday :
    2. Tuesday :
    3. Wednesday :
    4. Thursday :
    5. Friday :
    6. Saturday :
    7. Sunday :
    1. 09:30 - 18:00
    2. 09:30 - 18:00
    3. 09:30 - 18:00
    4. 09:30 - 18:00
    5. 09:30 - 18:00
    6. 09:00 - 16:00
    7. Closed
    Services offered
    • Sales
    • Lettings
    • Block Management
    • Surveys
    • Conveyancing
    • Mortgage Advice
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    Novahomes. 100% Professional ...

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    5 Star Review

    By : 'Alan'
    Branch : Plymouth, Spargo House, 10 Budshead Way,
    Services : Letting( Property Management )
    Would you recommend ? : Yes
    Postcode : PL7

    14 Nov 2023
    People found this helpful1

    Having had Novahomes manage my rental properties for over 5 years now I have not been let down in any shape or form. Considering my properties are in the Plymouth area of Devon; and I live in Dorset; so I need a company who deals with all aspects of rental properties where this is where Novahomes ... Read Full Review

    Comments (0)
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    Never rent of these as ...

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    1 Star Review

    By : 'Mitch'
    Branch : Plymouth, Spargo House, 10 Budshead Way,
    Services : Letting( As a Tenant )
    Rent PCM : £695
    Would you recommend ? : No
    Postcode : PL6

    26 Oct 2023
    People found this helpful0

    Never rent of these as you'll never get your deposit back. Lived in one of theirs for 7.5 years and then given section 21 with 2 kids whom are now in temporary accommodation. No consideration for circumstances and never get anything fixes when asked. End of tenancy check and most of the ... Read Full Review

    Comments (1)
    Was this helpful?:

    By : Lee Whitelaw

    30 Oct 2023

    I am sorry to see this review and appreciate your frustration. Your situation is indeed very difficult but sadly when a property is left in the condition you left this property in, there has to be a...


    Fantastic ...

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    5 Star Review
    UserName

    Matthew

    UserName

    Megan

    By : 'Sonya'
    Branch : Plymouth, Spargo House, 10 Budshead Way,
    Services : Sales( As a Vendor )
    Sold price : £280000
    Would you recommend ? : Yes
    Postcode : PL9

    11 Nov 2022
    People found this helpful0

    When selling our property, NOVAHOMES Real Estate Agents came highly recommended by a happy customer - and they definitely lived up to it: With their open, positive “yes, can-do” attitude, the crew at Spargo House in Plymouth took all the stress out of a potentially daunting ... Read Full Review

    Comments (0)
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    Absolutely delighted that we ...

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    5 Star Review
    UserName

    Stuart

    By : 'Lorraine'
    Branch : Plymouth, Spargo House, 10 Budshead Way,
    Services : Sales( As a Vendor )
    Would you recommend ? : Yes
    Postcode : PL2

    6 Aug 2022
    People found this helpful0

    Absolutely delighted that we chose Novahomes to sell our property, throughout the whole process they kept us informed, answering any questions/concerns we had efficiently and promptly....and got us the best price we could have ever asked for! Thank you to ALL the team and we wouldn't ... Read Full Review

    Comments (0)
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    Very professional and helpful ...

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    4 Star Review

    By : 'Karl'
    Branch : Plymouth, Spargo House, 10 Budshead Way,
    Services : Sales( As a Vendor )
    Would you recommend ? : Yes
    Postcode : PL21

    1 Aug 2022
    People found this helpful1

    Very professional and helpful agent in selling my first home. Would recommend as a local agent to help sell a ... Read Full Review

    Comments (0)
    Was this helpful?:
    Nova Homes are ...

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    5 Star Review
    UserName

    Megan

    UserName

    Stuart

    By : 'Chris'
    Branch : Plymouth, Spargo House, 10 Budshead Way,
    Services : Sales( As a Vendor )
    Would you recommend ? : Yes
    Postcode : PL6

    1 Aug 2022
    People found this helpful1

    Nova Homes were great, professional, got the best price for us and super helpful all the way through! Would highly ... Read Full Review

    Comments (0)
    Was this helpful?:
    I highly recommend the Nova ...

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    5 Star Review
    UserName

    Stuart

    UserName

    Holly

    By : 'Bren'
    Branch : Plymouth, Spargo House, 10 Budshead Way,
    Services : Sales( As a Buyer )
    Would you recommend ? : Yes
    Postcode : PL9

    29 Jul 2022
    People found this helpful0

    I highly recommend the Nova team in Plymouth. They were very proactive and professional. 5 stars. Based in Crownhill they are easily ... Read Full Review

    Comments (0)
    Was this helpful?:
    Read the other reviews then ...

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    5 Star Review
    UserName

    Holly

    UserName

    Megan

    By : 'Tracy'
    Branch : Plymouth, Spargo House, 10 Budshead Way,
    Services : Sales( As a Vendor )
    Sold price : £310000
    Would you recommend ? : Yes
    Postcode : PL6

    18 Jul 2022
    People found this helpful1

    Read the other reviews then ask yourself if they are THAT good - I can confirm that they ARE! Faced with selling a relative's empty property whilst living 140 miles away was always going to be a challenge but Novahomes were fantastic - they went above and beyond anything that I would have ... Read Full Review

    Comments (0)
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    A fantastic service, thank ...

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    5 Star Review
    UserName

    Lee

    UserName

    Stuart

    By : 'Anne'
    Branch : Plymouth, Spargo House, 10 Budshead Way,
    Services : Sales( As a Vendor )
    Would you recommend ? : Yes
    Postcode : PL5

    7 Jul 2022
    People found this helpful1

    Thank you Novahomes for providing an excellent service. The lettings side have managed 2 rental properties for us since 2014 and have always been efficient and supportive. The sales side have kept us informed of progress, chased buyers when necessary and helped us through the process, always with ... Read Full Review

    Comments (0)
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    Thank you so much Nova Homes ...

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    5 Star Review
    UserName

    Stuart

    UserName

    Matthew

    By : 'Graham'
    Branch : Plymouth, Spargo House, 10 Budshead Way,
    Services : Sales( As a Vendor )
    Sold price : £357500
    Would you recommend ? : Yes
    Postcode : PL6

    8 Jun 2022
    People found this helpful0

    Thank you so much Nova Homes and in particular Stuart who took great care in all our queries and kept us up to date at all times, easy to contact and always happy and cheerful. Well done and thank you all once again. From Graham and Jan at The ... Read Full Review

    Comments (0)
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    I cannot recommend Nova homes ...

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    5 Star Review
    UserName

    Holly

    UserName

    Lee

    By : 'Alli'
    Branch : Plymouth, Spargo House, 10 Budshead Way,
    Services : Sales( As a Vendor )
    Sold price : £135000
    Would you recommend ? : Yes
    Postcode : PL4

    6 Jun 2022
    People found this helpful0

    I cannot recommend Nova homes highly enough. I’ve used them twice in 12 months to sell buy to let’s after my tenants purchased their own properties. On both occasions they have been excellent; obtaining buyers within a week, achieving more than the asking price. In fact, I had a ... Read Full Review

    Comments (0)
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    Very efficient and attentive. ...

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    5 Star Review
    UserName

    Stuart

    By : 'Janine'
    Branch : Plymouth, Spargo House, 10 Budshead Way,
    Services : Sales( As a Buyer )
    Sold price : £295000
    Would you recommend ? : Yes
    Postcode : PL4

    6 Jun 2022
    People found this helpful0

    Very efficient and attentive. Was always kept up to date with my purchase. All questions were answered in a timely manner. Highly ... Read Full Review

    Comments (0)
    Was this helpful?:
    Premium service at a ...

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    4 Star Review

    By : 'Mark'
    Branch : Plymouth, Spargo House, 10 Budshead Way,
    Services : Sales( As a Vendor )
    Sold price : £130000
    Would you recommend ? : Yes
    Postcode : PL7

    30 May 2022
    People found this helpful0

    This is the third time I have used Nova Homes to sell my property. Two of the three resulted in successful sales. The fees charged are competitive and the service is very good. They are not one of those agents who sits back and and leaves everything to the solicitors/buyers/sellers. They actively ... Read Full Review

    Comments (0)
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    Would highly ...

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    5 Star Review

    By : 'Scarlett'
    Branch : Plymouth, Spargo House, 10 Budshead Way,
    Services : Sales( As a Buyer )
    Sold price : £319000
    Would you recommend ? : Yes
    Postcode : PL9

    27 May 2022
    People found this helpful0

    Can't rate highly enough! Very friendly, efficient and amenable team. Very happy with their support through the house buying process, along with their helpful updates and videos that kept us informed. Would highly ... Read Full Review

    Comments (0)
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    Stuart and the team at Nova ...

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    5 Star Review
    UserName

    Holly

    UserName

    Stuart

    By : 'Victoria'
    Branch : Plymouth, Spargo House, 10 Budshead Way,
    Services : Sales( As a Vendor )
    Would you recommend ? : Yes
    Postcode : PL4

    13 Apr 2022
    People found this helpful0

    Stuart and the team at Nova homes have been brilliant! This was our first time selling and they supported us every step of the way. The whole process was managed efficiently, professionally and with a personable quality. They’re communication was great, we were kept informed every step of ... Read Full Review

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    Wonderful ...

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    5 Star Review

    By : 'Ryan'
    Branch : Plymouth, Spargo House, 10 Budshead Way,
    Services : Sales( As a Vendor )
    Would you recommend ? : Yes
    Postcode : PL1

    31 Mar 2022
    People found this helpful0

    From start to finish the entire team at Novahomes worked endlessly with us to market and sell our home. We were sale agreed after the first day of viewings thanks to their professionalism and Fabulous marketing to include the virtual tour of our home. We completed today and would like to thank the ... Read Full Review

    Comments (0)
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    Another satisfied ...

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    5 Star Review
    UserName

    Stuart

    UserName

    Megan

    By : 'Mary'
    Branch : Plymouth, Spargo House, 10 Budshead Way,
    Services : Sales( As a Vendor )
    Would you recommend ? : Yes
    Postcode : PL2

    18 Mar 2022
    People found this helpful0

    The staff at NovaHomes, particularly Stuart, Lee and Megan, have a wonderful attitude to Client care. They are so friendly and helpful. The sale of our house wasn't the smoothes but we were keep in touch at all times with the progress in negotiations and have no complaints. We ... Read Full Review

    Comments (0)
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    Excellent service from start ...

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    5 Star Review
    UserName

    Stuart

    UserName

    Holly

    By : 'Luke'
    Branch : Plymouth, Spargo House, 10 Budshead Way,
    Services : Sales( As a Vendor )
    Sold price : £196000
    Would you recommend ? : Yes
    Postcode : PL4

    16 Mar 2022
    People found this helpful0

    Excellent service from start to finish. Looked after our best interests including recommending rejecting a higher offer due to the buyer not providing enough information about finances. Really happy with valuation and communication was great throughout the viewing ... Read Full Review

    Comments (0)
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    Novahomes ...

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    5 Star Review
    UserName

    Holly

    By : 'Cathy'
    Branch : Plymouth, Spargo House, 10 Budshead Way,
    Services : Sales( As a Vendor )
    Sold price : £275000
    Would you recommend ? : No
    Postcode : PL5

    10 Mar 2022
    People found this helpful0

    This was the second time that we had used Novahomes. The first time they were absolutely amazing, kept me completely up to date and couldn't be more attentive. The second time was also very good. I would wholeheartedly recommend Novahomes to ... Read Full Review

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    The team at Novahomes have ...

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    5 Star Review

    By : 'Nick'
    Branch : Plymouth, Spargo House, 10 Budshead Way,
    Services : Sales( As a Vendor )
    Sold price : £170000
    Would you recommend ? : Yes
    Postcode : PL6

    10 Feb 2022
    People found this helpful0

    The team at Novahomes have been great to work with. They have been professional and efficient throughout the process and their prices are the best around. I would definitely recommend using their ... Read Full Review

    Comments (0)
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    1 - 20 of 63 items

    Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

    Complaints Procedure

    Whilst we endeavour to meet and exceed our customer expectations, and despite our best efforts there may come a time when you feel our service has not lived up to your expectation. As a member of The Property Ombudsman there are guidelines to follow when making a complaint and we have in place a formal complaints procedure which must be followed exactly when making a complaint about a licensed agent, service or staff member at Novahomes Plymouth Region, a copy of which is available on request to info@novahomes.co.uk.

    Last updated at 10/20/2022, 5:36:58 AM by allAgents

    Awards won by Novahomes Plymouth

    Regional Awards Won by Novahomes Plymouth

    Individual Branch Awards