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Andover, SP10
3.4/5, 9 Reviews
78% Recommended
100% sales valuation accuracy
50% letting valuation accuracy
100% sales fee satisfaction
80% letting fee satisfaction
Your Move estate agents in Andover occupies a prominent position on London Street in the heart of the town centre. There is a pay and display car park in nearby George Yard and it's just a short walk from there to our office.We pride ourselves on our extensive local knowledge as well as being experts in all areas
of the residential property market. We offer a first class sales and letting service as well as financial advice and conveyancing solutions.
"Kind..."
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5 Star Review
Louise
By : 'Paula'
Services : Letting(As a Tenant)
Would you recommend ? : Yes
Postcode : SP10
Jan 11, 2021
People found this helpful0
The person that answered the phone showed concern in our problem and helped us really kindly by video phoning us to try and sort the problem out.
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £275,000 | £275,000 |
| Lettings | 50% | 80% | £499 | £950 |
Areas covered
- Andover, Ludgershall, Abbotts Ann,
- Longparish
- Thruxton, Whitchurch, Stockbridge
Address
Your Move
23 - 25 London Street, Andover, Hampshire
SP10 2NU
01264 357433
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Best Letting ...
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4 Star Review
Joe
By : 'Hem'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SP10
Sep 22, 2022
People found this helpful0
One of the best letting services in andover. I especially want to praise Joe Lucy for his fast and excellent service towards finding tenants for me . I will use his service again and recommend your move andover to my friends and... Read Full Review
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Hem Gurung said about Your Move
Services : Letting( As a Owner )Date: 22nd Sep 2022
One of the best letting services in andover. I especially want to praise Joe Lucy for his fast and excellent service towards finding tenants for me . I will use his service again and recommend your move andover to my friends and family
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A big thank you to Oliver ...
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5 Star Review
Christine
By : 'Gill'
Services : Sales( As a Vendor )
Sold price : £275000
Would you recommend ? : Yes
Postcode : SP10
Oct 1, 2021
People found this helpful0
A big thank you to Oliver Smith and Christine for their help in dealing with the managed tenancy for my property and more importantly finding a buyer. It was very challenging deal with a sitting tenant who didn’t want to move but Oliver more than met the challenge. Thank you very much... Read Full Review
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Gill Stedman said about Your Move
Services : Sales( As a Vendor )Date: 1st Oct 2021
A big thank you to Oliver Smith and Christine for their help in dealing with the managed tenancy for my property and more importantly finding a buyer. It was very challenging deal with a sitting tenant who didn’t want to move but Oliver more than met the challenge. Thank you very much from a very happy customer.
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We have used the fully ...
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5 Star Review
Christine
Luke
By : 'Dixie'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : RG28
Apr 28, 2021
People found this helpful0
We have used the fully managed service for some years now.for our rental properties. Your Move have proved to be an excellent company,efficiently solving any problems that arise,to tenant and my( landlady) satisfaction. With lockdown, finding a tenant for a recently purchased property has been... Read Full Review
Comments (0)We have used the fully managed service for some years now.for our rental properties. Your Move have proved to be an excellent company,efficiently solving any problems that arise,to tenant and my( landlady) satisfaction.
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Dixie said about Your Move
Services : Letting( As a Owner )Date: 28th Apr 2021
We have used the fully managed service for some years now.for our rental properties. Your Move have proved to be an excellent company,efficiently solving any problems that arise,to tenant and my( landlady) satisfaction.
With lockdown, finding a tenant for a recently purchased property has been very challenging.
The team have proved to be very professional with special thanks for Christine W and Luke R.
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Kind ...
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5 Star Review
Louise
By : 'Paula'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SP10
Jan 11, 2021
People found this helpful0
The person that answered the phone showed concern in our problem and helped us really kindly by video phoning us to try and sort the problem... Read Full Review
Comments (0)Was this helpful?:
Paula said about Your Move
Services : Letting( As a Tenant )Date: 11th Jan 2021
The person that answered the phone showed concern in our problem and helped us really kindly by video phoning us to try and sort the problem out.
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Very disrespectful! If you ...
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1 Star Review
By : 'Andrea'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : SP10
Jul 1, 2017
People found this helpful1
Very disrespectful! If you need to ask anything to the landlord prior to moving in, don't bother as they won't contact the landlord and will rent it to someone else within a day BUT they will tell you that they were trying to get hold of the landlord! Making you wait and then tell you that they... Read Full Review
Comments on Agent Fees
Expensive
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Andrea said about Your Move
Services : Letting( As a Prospective Landlord/Tenant )Date: 1st Jul 2017
Very disrespectful! If you need to ask anything to the landlord prior to moving in, don't bother as they won't contact the landlord and will rent it to someone else within a day BUT they will tell you that they were trying to get hold of the landlord! Making you wait and then tell you that they rented it! I have been looking for a property for 3 months and I waited all day yesterday and today for a reply. I am extremely disappointed.
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Superb service from Clare and ...
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5 Star Review
Clare
By : 'Rob'
Services : Letting( As a Tenant )
Rent PCM : £950
Would you recommend ? : Yes
Postcode : SP11
Mar 8, 2017
People found this helpful0
Superb service from Clare and the team at Your Move Andover, it was a seamless stress free experience renting from these guys and Clare kept me informed at each step as to what was happening right up to moving in day. couldn't recommend them highly enough and my new home is perfect, thankyou so... Read Full Review
Comments on Agent Fees
Usual fees, no higher than any other agent
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Rob Williams said about Your Move
Services : Letting( As a Tenant )Date: 8th Mar 2017
Superb service from Clare and the team at Your Move Andover, it was a seamless stress free experience renting from these guys and Clare kept me informed at each step as to what was happening right up to moving in day. couldn't recommend them highly enough and my new home is perfect, thankyou so much
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Well What can I say about ...
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1 Star Review
Becky
Clare
By : 'Shaun'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £499
Would you recommend ? : No
Postcode : RG28
Feb 16, 2015
People found this helpful2
Well What can I say about this company other than EXTREMELY TERRIBLE customer service. My other half had arranged to view a property through the Your Move Andover. Upon trying to arrange a earlier date and time was told the company DID NOT do weekend viewings but could arrange an earlier time on... Read Full Review
What agent could do to change your mind?
Better attitude Dont lie to future tenants Know the company policy Esspecially if you the manager
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Shaun said about Your Move
Services : Letting( As a Prospective Landlord/Tenant )Date: 16th Feb 2015
Well What can I say about this company other than EXTREMELY TERRIBLE customer service. My other half had arranged to view a property through the Your Move Andover. Upon trying to arrange a earlier date and time was told the company DID NOT do weekend viewings but could arrange an earlier time on the original date. When phoning to confirm the viewing my other half was told very rudely and abruptly that the property had gone over the weekend through a viewing. Thought company did not do viewings???? After a lengthy debate regarding it I contacted the branch myself to speak to the Branch manager only to be put through to the Lettings manager as branch manager doesn't deal with customers???? Question this.. To find out it was the girl I spoke to on Saturday who specifically stated she was the Saturday girl Was actually the L. Manager. Becky. So not only did she lie about her position she also lied about the viewings procedure. Clare who made the original viewing also stated that we would be meeting and dealing directly with the Landlord including the viewings. On Saturday I was told by Becky that they could not get hold of the landlord who had the keys to the property. But would obtain them today. So how did they do a viewing without keys? If I could I would rate this company with a 0 star rating but unfortunately I have to give it a 1.
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Absolutely rubbish, all they ...
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1 Star Review
By : 'Andy'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SP10
Jan 30, 2014
People found this helpful2
Absolutely rubbish, all they seem interested in is getting as much money from you as possible. If i had known about all the fees you have to pay then there is no way i would have let through them. also when my second renewal came up they suggested a rent increase (not the owner) i decided not to... Read Full Review
Comments (0)Absolutely rubbish, all they seem interested in is getting as much money from you as possible.
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Andy said about Your Move
Services : Letting( As a Tenant )Date: 30th Jan 2014
Absolutely rubbish, all they seem interested in is getting as much money from you as possible.
If i had known about all the fees you have to pay then there is no way i would have let through them. also when my second renewal came up they suggested a rent increase (not the owner) i decided not to stay as i didnt think it was worth the increase, then when looking for a new place, they had already got the house i was renting up for rent again but for less than what they were going to charge me!
Now, after coming down from the shock of a £120 check out fee (would someone explain that, if they cant get a renewal fee out of you they will find something else to stick you with) im asked to pay £130 (to come out of deposit )for cleaning of the house when the house is as clean as when i moved in, needless to say i said NO WAY!!!
Please i beg of you DO NOT USE yourmove, i wont be in the future
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I tried a few agents and ...
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4 Star Review
By : 'jimmy'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Jul 5, 2007
People found this helpful2
I tried a few agents and found the usuall, false promise loads of buyers, etc. I found that they were all liars, so I tried Park Gate Your Move, and was good. They gave me a call each week with progress and found a buyer in about 4 weeks and when it came to exchange and a few problems cropped up... Read Full Review
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jimmy said about Your Move
Services : Sales( As a Vendor )Date: 5th Jul 2007
I tried a few agents and found the usuall, false promise loads of buyers, etc. I found that they were all liars, so I tried Park Gate Your Move, and was good. They gave me a call each week with progress and found a buyer in about 4 weeks and when it came to exchange and a few problems cropped up they worked hard, their manager Roy was helpfull and worked hard.
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1 - 9 of 9 items
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Complaints Procedure
https://www.your-move.co.uk/help/complaints-process
Last updated at 12/15/2015, 7:16:20 AM by allAgents
