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Colchester, CO1
3.4/5, 9 Reviews
44% Recommended
33% letting valuation accuracy
40% letting fee satisfaction
No Description Found
"Inefficient..."
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3 Star Review
By : 'Anonymous'
Services : Letting(As a Owner)
Rent PCM : £950
Would you recommend ? : No
Postcode : CO2
Oct 22, 2019
People found this helpful1
Initially seemed efficient. However after finding tenants, failed in setting up what was asked for. After agreeing tenants, the period of let was then reduced by 2 months, the fees they charge for the service varied from one email to another. Their Lettrak service is very poor, not up to date and inaccurate. The tenants also found them to be inefficient and had their own issues.
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Sarah Southgate
Kenneth Ellsmore
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 33% | 40.00% | £675 | £950 |
Address
haart
145 High Street, Colchester, Essex
CO1 1PG
01206 542288
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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haart Branches (View All 173)
Haart letting having been ...
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5 Star Review
By : 'Glory'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CO1
Sep 11, 2024
People found this helpful0
Haart letting having been amazing, they show up anytime you need them and always willing to help. Thank you Samantha Beyers for always helping out... Read Full Review
Comments (0)
Haart letting having been amazing, they show up anytime you need them and always willing to help.
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Glory said about haart
Services : Letting( As a Tenant )Date: 11th Sep 2024
Haart letting having been amazing, they show up anytime you need them and always willing to help.
Thank you Samantha Beyers for always helping out anytime.
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I recently had the pleasure ...
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5 Star Review
Victoria
By : 'Daphne'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CO2
Aug 18, 2024
People found this helpful0
I recently had the pleasure of working with Victoria Lambert to rent a new flat, and I couldn't be happier with the experience. From the very beginning, she made the process incredibly smooth and stress-free. Victoria is not only easy to understand but also brings a cheerful and positive... Read Full Review
Comments (0)I recently had the pleasure of working with Victoria Lambert to rent a new flat, and I couldn't be happier with the experience. From the very beginning, she made the process incredibly smooth and stress-free. Victoria is not only easy to understand but also brings a cheerful and positive energy to every interaction. She always approached my questions and concerns with respect and kindness, making me feel valued as a client.
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Daphne said about haart
Services : Letting( As a Tenant )Date: 18th Aug 2024
I recently had the pleasure of working with Victoria Lambert to rent a new flat, and I couldn't be happier with the experience. From the very beginning, she made the process incredibly smooth and stress-free. Victoria is not only easy to understand but also brings a cheerful and positive energy to every interaction. She always approached my questions and concerns with respect and kindness, making me feel valued as a client.
If you're looking for someone who is friendly, and truly dedicated to helping you find the perfect place, I highly recommend Victoria. She made the experience of renting a new flat a pleasure, and I'm so grateful for her assistance!
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Excellent service from ...
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5 Star Review
By : 'Sarah'
Services : Sales( As a Vendor )
Sold price : £172000
Would you recommend ? : Yes
Postcode : CO1
Mar 26, 2024
People found this helpful0
I would like to thank Matthew Jaques for the he fantastic way that he negotiated the sale of my flat . He gave me good advice and kept me... Read Full Review
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Sarah Southgate said about haart
Services : Sales( As a Vendor )Date: 26th Mar 2024
I would like to thank Matthew Jaques for the he fantastic way that he negotiated the sale of my flat . He gave me good advice and kept me updated
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Unprofessional and ...
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1 Star Review
By : 'Annabel'
Services : Letting( As a Tenant )
Rent PCM : £900
Would you recommend ? : No
Postcode : CO2
Dec 28, 2023
People found this helpful0
We have just finished renting our property in Colchester. They are the absolute worst company we have worked with. The staff are rude and incompetent in all aspects of their job. They never responded to any of our queries in a timely manner and sometimes failed to respond at all. We have then been... Read Full Review
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Annabel said about haart
Services : Letting( As a Tenant )Date: 28th Dec 2023
We have just finished renting our property in Colchester. They are the absolute worst company we have worked with. The staff are rude and incompetent in all aspects of their job. They never responded to any of our queries in a timely manner and sometimes failed to respond at all. We have then been charged £180 for “light cleaning” after leaving our flat for accumulation of dust even though it has been a month since we left the property. Avoid at all costs especially Colchester branch.
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It is good to meet someone ...
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5 Star Review
Victoria
By : 'Hannah'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CO2
Nov 15, 2023
People found this helpful0
It is good to meet someone that loves doing their job and always happy to help. Victoria Lambert puts a big smile on people's faces. My encounter with Victoria was amazing, she went above and beyond to help and always available to help. Thank you so much Victoria and keep doing what you... Read Full Review
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Comments (0)It is good to meet someone that loves doing their job and always happy to help. Victoria Lambert puts a big smile on people's faces. My encounter with Victoria was amazing, she went above and beyond to help and always available to help.
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Hannah said about haart
Services : Letting( As a Tenant )Date: 15th Nov 2023
It is good to meet someone that loves doing their job and always happy to help. Victoria Lambert puts a big smile on people's faces. My encounter with Victoria was amazing, she went above and beyond to help and always available to help.
Thank you so much Victoria and keep doing what you do.
Love,
Hannah.
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Property ...
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5 Star Review
Lloyd
Michael
By : 'Kenneth'
Services : Sales( As a Vendor )
Sold price : £318000
Would you recommend ? : Yes
Postcode : CO4
Oct 31, 2019
People found this helpful0
Have found all of the team at Colchester branch of Haarts very efficient and proactive. Received regular feedbacks after viewings and regular updates. The property was sold within 4 weeks. Special thanks to Lloyd and... Read Full Review
Comments (1)Have found all of the team at Colchester branch of Haarts very efficient and proactive. Received regular feedbacks after viewings and regular updates. The property was sold within 4 weeks.
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Kenneth Ellsmore said about haart
Services : Sales( As a Vendor )Date: 31st Oct 2019
Have found all of the team at Colchester branch of Haarts very efficient and proactive. Received regular feedbacks after viewings and regular updates. The property was sold within 4 weeks.
Special thanks to Lloyd and Michael.
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By : Colchester haart
Oct 31, 2019Hi Mr Ellsmore. Thank you very much for you kind feedback, we are very pleased to hear how happy you have been with the service especially from Lloyd & Michael Kind regards haart of...
Inefficient ...
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3 Star Review
By : 'Anonymous'
Services : Letting( As a Owner )
Rent PCM : £950
Would you recommend ? : No
Postcode : CO2
Oct 22, 2019
People found this helpful1
Initially seemed efficient. However after finding tenants, failed in setting up what was asked for. After agreeing tenants, the period of let was then reduced by 2 months, the fees they charge for the service varied from one email to another. Their Lettrak service is very poor, not up to date and... Read Full Review
Comments (0)Initially seemed efficient. However after finding tenants, failed in setting up what was asked for. After agreeing tenants, the period of let was then reduced by 2 months, the fees they charge for the service varied from one email to another. Their Lettrak service is very poor, not up to date and inaccurate.
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Anonymous said about haart
Services : Letting( As a Owner )Date: 22nd Oct 2019
Initially seemed efficient. However after finding tenants, failed in setting up what was asked for. After agreeing tenants, the period of let was then reduced by 2 months, the fees they charge for the service varied from one email to another. Their Lettrak service is very poor, not up to date and inaccurate.
The tenants also found them to be inefficient and had their own issues.
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Good Evening. 3 out of 5 ...
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1 Star Review
By : 'The'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : BS1
Oct 20, 2016
People found this helpful3
Good Evening. 3 out of 5 stars..... That's impressive! Well let me see if I can drag it down just a tad more which I will be only to happy to do. So as you've guessed it, you've p****d me off. So I own a flat and needed to find a new tenant. I decided I would post an add onto a website like any... Read Full Review
Comments on Agent Fees
No Idea as I would never hire them
Comments (1)Good Evening. 3 out of 5 stars..... That's impressive! Well let me see if I can drag it down just a tad more which I will be only to happy to do. So as you've guessed it, you've p****d me off.
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The Callanator said about haart
Services : Letting( As a Owner )Date: 20th Oct 2016
Good Evening. 3 out of 5 stars..... That's impressive! Well let me see if I can drag it down just a tad more which I will be only to happy to do. So as you've guessed it, you've p****d me off.
So I own a flat and needed to find a new tenant. I decided I would post an add onto a website like any other half intelligent person would to see if I'd get any bites. Bites it did, before I new it I was getting requests for viewings coming out of my ears. Fantastic I thought! However getting all these calls all through the day was tiring and I decided to disable the number from this said site, after all I already had lots of viewings booked. There was however 1 number that was relentless though and it had a Colchester code. You guessed it, it was YOURS. You were cold calling me until I answered and after the 50th call I decided to answer it as at this time I still had no idea who could possibly be this keen to get in touch with me. So I pick up and a lovely girl called Emily was on the other end and she sounded like an angel. Her voice sounded like butter wouldn't melt. She offered me your FREE service. Now call me pessimistic but experience has taught me that nothing in life is free and the chances are you'd make my future tenants pay your fees which is obviously not what I want because I want all their money. Why would I share? Either way I politely explained that I was going to do it myself and this angel just huffed and hung up. How bloody rude. You call me and then in the blink of an eye you bugger off. I felt like somebody had just punched my mum. I was livid.... How damn rude..... Now I would have let this go but YOU RANG AGAIN!!! Think the guy was called Tom and he sounded even nicer. When I started to explain about the earlier call he didn't even let me finish before hanging up..... Right, well this time I felt like you had just punched my 6 month old nephew for being cute and then took pictures to show your friends. So here I am after you punched my mum and then my nephew in quick succession and I'm absolutely raging. My ex once told me that my worst feature is that I can be one annoying*. Well guess what you cold calling rude, self serving, numbers driven individuals. Your my flavour of the month and I plan on cold calling you until I get bored just to waste your time. I might even end my calls just like you do to show you how frustrating it is :-)
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By : ross
Mar 9, 2018Hi there, Thanks for your kind words and thank you for the 5-star feedback. Have a wonderful...
I have never experienced such ...
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1 Star Review
By : 'Wronged'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £675
Would you recommend ? : No
Postcode : CO1
Sep 20, 2016
People found this helpful1
I have never experienced such a bad letting agent as Haart Colchester. I Have wanted to to view a property for nearly a week and all 3 viewings cancelled last minute or while I am outside property due to the agency losing the keys and unable to gain access to the flat. I have taken time out of work ... Read Full Review
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Wronged customer said about haart
Services : Letting( As a Prospective Landlord/Tenant )Date: 20th Sep 2016
I have never experienced such a bad letting agent as Haart Colchester. I Have wanted to to view a property for nearly a week and all 3 viewings cancelled last minute or while I am outside property due to the agency losing the keys and unable to gain access to the flat. I have taken time out of work to go down to the property where I stood in the hallway for 40 minutes while the agent went back to the office to search for correct key and to call the tenant. The last viewing they attempted to cancel 30 minutes before I was due to be there, I live on the other side of town so that was not possible. They then lied and said they could no longer get into the building after getting into the building a few days prior. They then said that it is against their rules to contact the landlord for another set of keys. I can't believe the way I have been treated, a little bit of honesty goes along way and owning up to the fact it is their fault they lost the keys would have been good too.
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By : Ross
Sep 21, 2016Hi there, We're sorry to hear this, this is however a complaint for the lettings side and not the EA side. If you could please email in to help@haart.co.uk with all the details our help team will...
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