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Tenant Link

4.3/5, 92 Reviews
85% Recommended

86% letting valuation accuracy

90% letting fee satisfaction

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We pride ourselves on our exceptional service that is friendly and professional. Since our start we have been letting to professionals, students and companies from all over the UK. We have worked very hard to ensure our systems and our staff training exceeds industry standards. Our customers can rest assure that
they are in safe hands.
"Not impressed with customer..."

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1 Star Review
UserName

Jonathan

By : 'Brett'
Services : Letting(As a Tenant)
Rent PCM : £535
Would you recommend ? : No
Postcode : SO15

Sep 9, 2019
People found this helpful1

I was renting with them for 1 1/2 years and the only way to get them to do anything was to get to the point of threatening them with legal action for negligence. When I moved in there were faulty electrics, a fridge freezer in the back garden and other faults with the property, which they stated they would fix before I moved in. They told me every time I called they would fix it and after 5 months asked me what I meant about the fridge freezer being in the back garden. It took 10 months to be sorted only after threatening legal action. They take ridiculous fees for the smallest of jobs (such as a reference for next landlord costs £30). They do not aim to aid the tenant in any way and the customer service is more than lacking. I would recommend going through a different agency or to be prepared to fight for any issues to be fixed and for the deposit to be returned.


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    Latest Reviews
    Performance Statistics
    ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
    Letting86%90.00%£300£2,210
    Review Statistics
    From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
    GoodBadGoodBadGoodBadGoodBadGoodBad
    2404911001034
    Areas covered
    • SO14
    • SO15
    • SO16
    • SO17
    • SO18
    • SO19
    • SO50
    • SO53
    Address

    Tenant Link
    19 London RoadSouthampton, Hampshire
    SO15 2AE
    02380366555

    Opening Hours
    1. Monday :
    2. Tuesday :
    3. Wednesday :
    4. Thursday :
    5. Friday :
    6. Saturday :
    7. Sunday :
    1. 09:30 - 17:30
    2. 09:30 - 17:30
    3. 09:30 - 17:30
    4. 09:30 - 17:30
    5. 09:30 - 17:30
    6. Closed
    7. Closed
    Services offered
    • Sales
    • Lettings
    • Block Management
    • Surveys
    • Conveyancing
    • Mortgage Advice
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    Latest Properties

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    Disgrace ...

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    1 Star Review

    By : 'Rana'
    Branch : Southampton, 19 London Road
    Services : Letting( As a Tenant )
    Would you recommend ? : No
    Postcode : SO40

    Jul 25, 2024
    People found this helpful0

    Tenantlink real estate agency gave me an appointment to view a property on Monday at 3:00 PM. I bought an expensive train ticket from Durham in the north to Southampton in the south just to see this property, and I adjusted my annual leave accordingly. Today, while browsing the site for ... Read Full Review


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    Denied to have a viewing ...

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    1 Star Review

    By : 'Notmyname'
    Branch : Southampton, 19 London Road
    Services : Letting( As a Prospective Landlord/Tenant )
    Rent PCM : £850
    Would you recommend ? : No
    Postcode : SO16

    Jan 31, 2023
    People found this helpful0

    Denied to have a viewing unless I can already provide a guarantor. Just because I am on probationary period in my new job after having to move home from abroad (I spent a year in Spain teaching in in an international school) to attend to health matters in our immediate family. Both my husband and I ... Read Full Review

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    I have lived this rented ...

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    5 Star Review

    By : 'Chris'
    Branch : Southampton, 19 London Road
    Services : Letting( As a Tenant )
    Would you recommend ? : Yes
    Postcode : SO15

    Sep 20, 2021
    People found this helpful0

    I have lived this rented apartment for yearly one year now, and it's been an amazing experience with Tenant link I must say. They're very professional, and attentive to tenant's needs, especially with urgent maintenance services. I would recommend them for ... Read Full Review

    Comments (0)
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    I have been a contractor for ...

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    5 Star Review
    UserName

    Jonathan

    UserName

    Jacky

    By : 'Anne'
    Branch : Southampton, 19 London Road
    Services : Surveying
    Would you recommend ? : Yes
    Postcode : SO32

    Sep 24, 2019
    People found this helpful0

    I have been a contractor for Tenant Link for a few years and find them a very professional company. I receive regular work and prompt payment of invoices. Also it is good to go to properties where the tenants are very happy with the service they receive from the ... Read Full Review

    Comments (0)
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    TENANT LINK LONDON ROAD ...

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    5 Star Review
    UserName

    Jonathan

    By : 'Ranjeet'
    Branch : Southampton, 19 London Road
    Services : Letting( As a Owner )
    Rent PCM : £180000
    Would you recommend ? : Yes
    Postcode : SO17

    Sep 19, 2019
    People found this helpful0

    we use several agents in southampton - we own varous proeprties all over the south and hence use more than one agent. but i can say without any hesitation that Tenant Link provide the best service for ourselves as major landlords and for our clients (from students to families and working ... Read Full Review

    Comments (0)
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    Not impressed with customer ...

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    1 Star Review
    UserName

    Jonathan

    By : 'Brett'
    Branch : Southampton, 19 London Road
    Services : Letting( As a Tenant )
    Rent PCM : £535
    Would you recommend ? : No
    Postcode : SO15

    Sep 9, 2019
    People found this helpful1

    I was renting with them for 1 1/2 years and the only way to get them to do anything was to get to the point of threatening them with legal action for negligence. When I moved in there were faulty electrics, a fridge freezer in the back garden and other faults with the property, which they ... Read Full Review


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    Wonderful ...

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    5 Star Review
    UserName

    Sunday

    By : 'Vaughan'
    Branch : Southampton, 19 London Road
    Services : Letting( As a Tenant )
    Would you recommend ? : Yes
    Postcode : SO15

    Sep 8, 2018
    People found this helpful1

    Very efficient and very helpful in sorting things out for me in a short period of time. 10/10 would ... Read Full Review


    Comments on Agent Fees

    Good

    Comments (0)
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    Amazing customer ...

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    5 Star Review
    UserName

    Sunday

    By : 'Gurmit'
    Branch : Southampton, 19 London Road
    Services : Letting( As a Owner )
    Would you recommend ? : Yes
    Postcode : SO17

    May 1, 2018
    People found this helpful1

    Very well spoken and overall helpful impressive I will definitely recommend him to others. Successfully rented my house to tenants so great ... Read Full Review


    Comments on Agent Fees

    Good

    Comments (0)
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    Nice and Great ...

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    5 Star Review
    UserName

    Sunday

    By : 'Ken'
    Branch : Southampton, 19 London Road
    Services : Letting( As a Tenant )
    Rent PCM : £525
    Would you recommend ? : Yes
    Postcode : SO17

    Apr 29, 2018
    People found this helpful0

    I was desperate to look for housing and he provide multiple options for me. More importantly he go through everything in detail as I am renting a place for the first ... Read Full Review


    Comments on Agent Fees

    Low agent fee, agent with passion and good attitude.

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    Great! ...

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    5 Star Review
    UserName

    Sunday

    By : 'Ross'
    Branch : Southampton, 19 London Road
    Services : Letting( As a Tenant )
    Rent PCM : £1785
    Would you recommend ? : Yes
    Postcode : SO15

    Apr 29, 2018
    People found this helpful1

    Having looked all over for a house for our 2nd year at Uni we turned to Tennant link. They are professional and took us around a few houses until we found what we wanted. Paperwork is easy to complete and they re more than happy to answer any of the questions we ... Read Full Review


    Comments on Agent Fees

    Agent fees are low.

    Comments (0)
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    Sunday's Customer ...

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    4 Star Review
    UserName

    Sunday

    By : 'Holly'
    Branch : Southampton, 19 London Road
    Services : Letting( As a Tenant )
    Rent PCM : £350
    Would you recommend ? : Yes
    Postcode : S

    Apr 25, 2018
    People found this helpful1

    Sunday was really helpful, really friendly and made the viewing process easy. He represents the company very well. However, other members of staff did not have the same patience as ... Read Full Review

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    Amazing ...

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    5 Star Review
    UserName

    Sunday

    By : 'Ana'
    Branch : Southampton, 19 London Road
    Services : Letting( As a Tenant )
    Rent PCM : £350
    Would you recommend ? : Yes
    Postcode : S

    Apr 25, 2018
    People found this helpful0

    Willing to answer every question, including the less obvious ones with patience and understanding that this was our first time renting a property. Always available to be contacted. I look forward to the year ahead with him as a ... Read Full Review

    Comments (0)
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    Excellent ...

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    5 Star Review
    UserName

    Sunday

    UserName

    Janine

    By : 'Philip'
    Branch : Southampton, 19 London Road
    Services : Letting( As a Tenant )
    Rent PCM : £600
    Would you recommend ? : Yes
    Postcode : SO15

    Apr 25, 2018
    People found this helpful0

    Since offering me a property to live in, Sunday has been extremely helpful in the services I have required. If anything goes wrong, I know I can rely on him to fix the problem with ... Read Full Review


    Comments on Agent Fees

    good

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    Good ...

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    4 Star Review
    UserName

    Sunday

    By : 'N'
    Branch : Southampton, 19 London Road
    Services : Letting( As a Tenant )
    Would you recommend ? : Yes
    Postcode : SO15

    Apr 21, 2018
    People found this helpful0

    Sunday was very helpful, professional and courteous. He knew what he was doing and kept us in the loop with ... Read Full Review


    Comments on Agent Fees

    Good

    Comments (0)
    Was this helpful?:
    Really ...

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    5 Star Review

    By : 'Ssalter'
    Branch : Southampton, 19 London Road
    Services : Letting( As a Tenant )
    Would you recommend ? : Yes
    Postcode : SO14

    Apr 20, 2018
    People found this helpful0

    The overall experience was very good and the staff were very helpful in finding us our ideal property in the short amount of time we ... Read Full Review

    Comments (0)
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    Excelent ...

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    5 Star Review
    UserName

    Sunday

    By : 'Angel'
    Branch : Southampton, 19 London Road
    Services : Letting( As a Tenant )
    Rent PCM : £650
    Would you recommend ? : Yes
    Postcode : SO17

    Apr 19, 2018
    People found this helpful0

    Mr. Oshikoya was very polite and professional. Pricing and fees were well informed. The viewing appointment was easy to be agreed. Telephone contact was constant during the renting process. He explained all the requirements to me in a very detailed and patient way. Some forms could be very annoying ... Read Full Review


    Comments on Agent Fees

    Good.

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    Excellent ...

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    5 Star Review
    UserName

    Sunday

    By : 'Jack'
    Branch : Southampton, 19 London Road
    Services : Letting( As a Tenant )
    Would you recommend ? : Yes
    Postcode : SO15

    Apr 8, 2018
    People found this helpful0

    I have again had a pleasant experience with tenant link and Sunday in particular. I have been well informed of pricing and contract details throughout. Sunday has also provided an excellent customer service by always being polite and ... Read Full Review


    Comments on Agent Fees

    Good

    Comments (0)
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    Good ...

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    5 Star Review
    UserName

    Sunday

    By : 'Matthew'
    Branch : Southampton, 19 London Road
    Services : Letting( As a Tenant )
    Would you recommend ? : Yes
    Postcode : SO15

    Apr 8, 2018
    People found this helpful0

    I felt that the experience with tenant link has been overall very good. The communication between myself and tenant link has been good. As they were easy to get hold off as they fine with telephone calls or arranging times to meet. The overall process was explained very ... Read Full Review

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    Good ...

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    5 Star Review
    UserName

    Sunday

    By : 'Matthew'
    Branch : Southampton, 19 London Road
    Services : Letting( As a Tenant )
    Would you recommend ? : Yes
    Postcode : SO15

    Apr 8, 2018
    People found this helpful0

    I felt that the experience with tenant link has been overall very good. The communication between myself and tenant link has been good. As they were easy to get hold off as they fine with telephone calls or arranging times to meet. The overall process was explained very ... Read Full Review

    Comments (0)
    Was this helpful?:
    Review ...

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    5 Star Review
    UserName

    Sunday

    By : 'Philip'
    Branch : Southampton, 19 London Road
    Services : Letting( As a Owner )
    Rent PCM : £725
    Would you recommend ? : Yes
    Postcode : SO14

    Mar 25, 2018
    People found this helpful0

    Very efficient service and rapid sorting out of the flat secured a tenant with minimal time when the flat was unoccupied. ... Read Full Review


    Comments on Agent Fees

    Reasonable

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    1 - 20 of 92 items

    Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

    Complaints Procedure

    For all complaints, please post to: Office Manager 19 London Road Southampton SO15 2AE or email the Office Manager on: lettings@tenantlink.co.uk

    Last updated at 3/21/2023, 4:36:43 AM by allAgents

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