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Derby, DE1
1/5, 1 Reviews
0% Recommended
0% sales valuation accuracy
0% sales fee satisfaction
Located on The Strand in Derby city centre, Century 21 Graham Penny is a professional estate agency specialising in the selling and letting of residential properties in Derbyshire and throughout the East Midlands.
Offering sensible and honest advice based on an intimate knowledge of the market, Century 21 Graham
Penny is constantly being congratulated on exceptionally high levels of customer care.
Sellers can trust our experienced and friendly team to get the best possible price in the shortest period of time. The team is led by Senior Branch Manager Anita Adams who is supported by Assistant Manager Sam Barker and Senior Lettings Consultant Ellie Beale along with the sales negotiators Sally Bull, Annabelle Brough and Pavan Purewal.
Formerly known as Graham Penny Estates, in early 2016 the business became part of Century 21 UK, an estate and letting agent operating throughout the UK and part of the world's largest residential estate agency organisation.
No Staff Registered
"Worst Estate agent..."
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1 Star Review
By : 'D'
Services : Sales(As a Vendor)
Would you recommend ? : No
Postcode : DE21
5 May 2019
People found this helpful0
IMy property was on the market for 2 weeks not even a call or any interest I was told it was for them to deal with the selling and my part in it was to pay the bill, everytime I made a call I was spoken to by some rude member of staff, I asked to remove the property from sale but again refused to listen so in the end I had to inform the ombudsman and at this point it was removed
Comments on Agent Fees
not worth a penny
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By : Caryn Randall
28 Jun 2019I have investigated the points raised in the review above with all staff and we have no record of such a complaint. Should anyone marketing their property with us wish to remove their property from the market we would do so accordingly. If your property had only been on the market for a few weeks you would still be within a cooling off period whereby you could cancel your agreement with immediate effect. We are in regular contact with all vendors on a weekly basis regardless of whether we have had any interest / viewings arranged or not. As I do not have a record of any vendors / properties that this complaint relates to, please can you call the office on 01332 242923 to discuss.
By : D
29 Jun 2019Liar !!!
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 0% | 0% | £0 | £0 |
Areas covered
- DE1
- DE2
- DE3
- DE4
- DE5
- Derbyshire
- East Midlands
Address
Century 21
2-6 The Strand, Derby, Derbyshire
DE1 1BA
01332 242 923
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Worst Estate agent ...
Share On :
1 Star Review
By : 'D'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : DE21
5 May 2019
People found this helpful0
IMy property was on the market for 2 weeks not even a call or any interest I was told it was for them to deal with the selling and my part in it was to pay the bill, everytime I made a call I was spoken to by some rude member of staff, I asked to remove the property from sale but again refused to... Read Full Review
Comments on Agent Fees
not worth a penny
Comments (2)
Was this helpful?:
D said about Century 21
Services : Sales( As a Vendor )Date: 4th May 2019
IMy property was on the market for 2 weeks not even a call or any interest I was told it was for them to deal with the selling and my part in it was to pay the bill, everytime I made a call I was spoken to by some rude member of staff, I asked to remove the property from sale but again refused to listen so in the end I had to inform the ombudsman and at this point it was removed
The UK's Largest Customer Review Website for the Property Industry
By : Caryn Randall
28 Jun 2019I have investigated the points raised in the review above with all staff and we have no record of such a complaint. Should anyone marketing their property with us wish to remove their property from...
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Complaints Procedure
No procedure set.
Last updated at 7/14/2017, 3:53:52 AM by allAgents
