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Peterborough, PE1
1.3/5, 12 Reviews
8% Recommended
0% sales valuation accuracy
33% letting valuation accuracy
0% sales fee satisfaction
70% letting fee satisfaction
No Description Found
"Worst Agency I have come..."
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1 Star Review
By : 'NOAGENCY'
Services : Letting(As a Tenant)
Would you recommend ? : No
Postcode : PE19
15 Mar 2019
People found this helpful1
If I could give 0 stars or -1 stars I would. This Agency is is only interested in your money. Now that is nothing new but the way they try to get your money is inhuman. Let me explain: This Agency started a contract with me without me signing it. How? I was supposed to move in with someone but when I saw the amount of the deposit I had doubts. I asked them to move the moving in date but it turns out that if one party has signed the contract for I had no say any more. I was told we can not move date and if they will do I will loose my holding deposit and on top of that I would have to pay a fee for getting out of a contract I never signed. This is where the nightmare began. As I had already invested I had tried to make it work but the moving date was in the middle of the month which caused issues as my payment is end of the month. I asked to move it. I was asked to pay a small fee of 30 pounds which was annoying but not a big problem. I told them to take it the end of the month. As I awaited the end of the month I was asked to pay nearly double of the amount of my rent. This is when I decided to move out. It was just money, money, money. I moved out 3 months ago and I still have not received a deposit. They do not allow you to talk with the landlord or accounts team. I never met an agency that does not allow you to talk to the Landlord! This contract to me was like signing a deal with the devil the least I can do is inform people about the way they go about things. No service is for free but not considering peoples financial circumstances, pushing them to move in now or charging them for no reason and then when it comes to them giving money back they "take time". I have never felt so belittled. They want you to beg you to give you YOUR money back. Please if you read this be warned.
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 0% | £0 | £0 |
| Lettings | 33% | 70% | £595 | £1,250 |
Address
Sharman Quinney
70 Albert Place, Peterborough, Cambridgeshire
PE1 1DD
01733 897896
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Sharman Quinney Branches (View All 21)
HiMust mention Fay Wilson at ...
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5 Star Review
Fay
By : 'Mark'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : PE15
12 Jan 2023
People found this helpful0
Hi Must mention Fay Wilson at Peterborough office for her very helpful approach She dealt with my query exceptionally well Many thanks Mark Knight MBE... Read Full Review
Comments (0)
Hi
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Mark Knight said about Sharman Quinney
Services : Letting( As a Owner )Date: 12th Jan 2023
Hi
Must mention Fay Wilson at Peterborough office for her very helpful approach
She dealt with my query exceptionally well
Many thanks
Mark Knight MBE DL
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All I need to tell anyone ...
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1 Star Review
By : 'Catherine'
Services : Letting( As a Tenant )
Rent PCM : £875
Would you recommend ? : No
Postcode : PE2
28 Nov 2020
People found this helpful2
All I need to tell anyone interested in renting from Sharman Quinney lettings is that, do not expect your deposit back anytime soon after you've moved out. It will take months before they will released your money. You will call severally and email countless it wouldn't do it, they will... Read Full Review
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Catherine harding said about Sharman Quinney
Services : Letting( As a Tenant )Date: 28th Nov 2020
All I need to tell anyone interested in renting from Sharman Quinney lettings is that, do not expect your deposit back anytime soon after you've moved out. It will take months before they will released your money. You will call severally and email countless it wouldn't do it, they will keep telling you they will get back to you but they never do. Frustrating and annoying really as you'd expect your deposit back to you within 10 days of moving out. I don't understand how this people operate and how they think they can hold on to someone's money for months. I'm calling their head office in the morning to file a complaints.
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I am actually disgusted at ...
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1 Star Review
By : 'Jeanine'
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : No
Postcode : PE7
9 Sept 2020
People found this helpful0
I am actually disgusted at the service sharman quinney have provided. I moved out of a property on the 19th August 2020 & as yet I still have not recieved my deposit of £900. My landlord & I gave authorisation for it to be released at the same time & my landlord... Read Full Review
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Jeanine Yancy said about Sharman Quinney
Services : Letting( As a Tenant )Date: 8th Sep 2020
I am actually disgusted at the service sharman quinney have provided. I moved out of a property on the 19th August 2020 & as yet I still have not recieved my deposit of £900. My landlord & I gave authorisation for it to be released at the same time & my landlord advised it should have taken 7 working days. I called & was told it would be repaid but she couldn't give a date because 'they have hundreds of payments to process'!! Someone else is occupying the property I vacated, so they have had both deposits for several weeks.
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THE WORST AGENT I HAVE EVER ...
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1 Star Review
Amber
By : 'paul'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : PE2
22 Jun 2019
People found this helpful3
THE WORST AGENT I HAVE EVER INSTRUCTED,I GAVE THIS AGENT A PROPERTY I HAD TO RENT AS I DID NOT WANT THE HASSLE OF MANAGING THE PROPERTY,1ST THING THEY REDUCED THE PRICE WITHIN 6 DAYS WITHOUT PROPERLY CONSIDERING WHAT THEY WHERE DOING,2ND THEY PUT FORWARD A TENANTS WITH CCJS WHEN THEY NEW IT WOULD ... Read Full Review
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paul warren said about Sharman Quinney
Services : Letting( As a Owner )Date: 21st Jun 2019
THE WORST AGENT I HAVE EVER INSTRUCTED,I GAVE THIS AGENT A PROPERTY I HAD TO RENT AS I DID NOT WANT THE HASSLE OF MANAGING THE PROPERTY,1ST THING THEY REDUCED THE PRICE WITHIN 6 DAYS WITHOUT PROPERLY CONSIDERING WHAT THEY WHERE DOING,2ND THEY PUT FORWARD A TENANTS WITH CCJS WHEN THEY NEW IT WOULD REVOKE MY RENT GUARANTEE,3RD THEY LIED TO AND TRIED TO CONVINCE ME WITH A FRAUD SAYING THEY HAD A INSURANCE COMPANY THAT WOULD EXCEPT THERE TENANTS WITH CCJ UP TO THIS DAY I HAVE NOT SEEN EVIDENCE TO THIS, A ABSOLUTE JOKE OF A AGENT DONT WASTER YOUR TIME THEY ARE NOT PROFESSIONAL.
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If I could leave 1 star I ...
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1 Star Review
By : 'Foxley34'
Services : Mortgages
Would you recommend ? : No
Postcode : PE15
30 May 2019
People found this helpful1
They mislead you into taking out a life-time membership to access their mortgage services when you first buy or take out a mortgage through their services. When you try to cash in on that life-time membership they ignore you, fail to call you back, give no help or advice whatsoever. They do not... Read Full Review
Comments on Agent Fees
Payment for nothing!!
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Foxley34 said about Sharman Quinney
Services : Mortgages( )Date: 29th May 2019
They mislead you into taking out a life-time membership to access their mortgage services when you first buy or take out a mortgage through their services. When you try to cash in on that life-time membership they ignore you, fail to call you back, give no help or advice whatsoever. They do not uphold their promises and certainly live up to the bad name given to "Estate Agents". Avoid at all costs and don't be taken in by their false promises and lies!!
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No customer ...
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1 Star Review
By : 'Martin'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PE2
16 Apr 2019
People found this helpful2
Not a good company, a very inexperienced feel when dealing with the team. Extremely rude individual when trying to get deposit and over payment back from them after a tenancy agreement where full refund was agreed. This took over 2 weeks and many calls.Left over £1k out of pocket for over ... Read Full Review
Comments (0)Not a good company, a very inexperienced feel when dealing with the team. Extremely rude individual when trying to get deposit and over payment back from them after a tenancy agreement where full refund was agreed. This took over 2 weeks and many calls.Left over £1k out of pocket for over 2 weeks. When handing in my notice I was told that I was not able to as I was not at the end of my agreement, yet the clause that THEY added was being used to leave.
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Martin said about Sharman Quinney
Services : Letting( As a Tenant )Date: 15th Apr 2019
Not a good company, a very inexperienced feel when dealing with the team. Extremely rude individual when trying to get deposit and over payment back from them after a tenancy agreement where full refund was agreed. This took over 2 weeks and many calls.Left over £1k out of pocket for over 2 weeks. When handing in my notice I was told that I was not able to as I was not at the end of my agreement, yet the clause that THEY added was being used to leave.
Shouldn't be treated the way I was for claiming my own money back.
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Worst Agency I have come ...
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1 Star Review
By : 'NOAGENCY'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PE19
15 Mar 2019
People found this helpful1
If I could give 0 stars or -1 stars I would. This Agency is is only interested in your money. Now that is nothing new but the way they try to get your money is inhuman. Let me explain: This Agency started a contract with me without me signing it. How? I was supposed to move in with someone but when ... Read Full Review
Comments (0)Was this helpful?:
NOAGENCY said about Sharman Quinney
Services : Letting( As a Tenant )Date: 15th Mar 2019
If I could give 0 stars or -1 stars I would. This Agency is is only interested in your money. Now that is nothing new but the way they try to get your money is inhuman. Let me explain: This Agency started a contract with me without me signing it. How? I was supposed to move in with someone but when I saw the amount of the deposit I had doubts. I asked them to move the moving in date but it turns out that if one party has signed the contract for I had no say any more. I was told we can not move date and if they will do I will loose my holding deposit and on top of that I would have to pay a fee for getting out of a contract I never signed. This is where the nightmare began. As I had already invested I had tried to make it work but the moving date was in the middle of the month which caused issues as my payment is end of the month. I asked to move it. I was asked to pay a small fee of 30 pounds which was annoying but not a big problem. I told them to take it the end of the month. As I awaited the end of the month I was asked to pay nearly double of the amount of my rent. This is when I decided to move out. It was just money, money, money. I moved out 3 months ago and I still have not received a deposit. They do not allow you to talk with the landlord or accounts team. I never met an agency that does not allow you to talk to the Landlord! This contract to me was like signing a deal with the devil the least I can do is inform people about the way they go about things. No service is for free but not considering peoples financial circumstances, pushing them to move in now or charging them for no reason and then when it comes to them giving money back they "take time". I have never felt so belittled. They want you to beg you to give you YOUR money back. Please if you read this be warned.
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7 working days for ...
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1 Star Review
Amber
By : 'Sharman'
Services : Letting( As a Owner )
Rent PCM : £650
Would you recommend ? : No
Postcode : PE4
25 Sept 2018
People found this helpful0
First time I am renting out my property with Sharman Quinney in Peterborough. bad idea. negative and expensive. Landlord means nothing in their eyes to say the least. after all the paperwork signed and all ready ..face lifting the house and get it ready to their standards..they are telling you 7... Read Full Review
Comments on Agent Fees
bad
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Sharman Quinney said about Sharman Quinney
Services : Letting( As a Owner )Date: 24th Sep 2018
First time I am renting out my property with Sharman Quinney in Peterborough. bad idea. negative and expensive. Landlord means nothing in their eyes to say the least. after all the paperwork signed and all ready ..face lifting the house and get it ready to their standards..they are telling you 7 working days for the rent to come in your account. I mean ..maybe I live in a different era but mine is deffo faster. after I have signed contracts with them I read feedback from other customers. yep. my bad and mistake. also not sure why 10 % of rent for. ??
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Very bad letting ...
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1 Star Review
By : 'Genevieve'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PE2
19 Apr 2018
People found this helpful9
I have never come across such rude people and unprofessional letting agents. They give the most terrible service ever. Don't rent from them what ever you do ,they are full of false promises. I have had so much stress from.them and I've only been renting for 2 weeks yet. Don't make... Read Full Review
Comments (0)I have never come across such rude people and unprofessional letting agents.
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Genevieve brown. said about Sharman Quinney
Services : Letting( As a Tenant )Date: 18th Apr 2018
I have never come across such rude people and unprofessional letting agents.
They give the most terrible service ever.
Don't rent from them what ever you do ,they are full of false promises.
I have had so much stress from.them and I've only been renting for 2 weeks yet.
Don't make the same mistake I did!!!!
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after six months of no ...
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1 Star Review
By : 'clay'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : PE1
3 Feb 2016
People found this helpful8
after six months of no communication, five viewings, they have the nerve to send me a 300 pound bill well thanks for that, nice easy way to earn money, may i have the pleasure of never meeting with your team again, clay... Read Full Review
Comments on Agent Fees
appalling
Comments (0)after six months of no communication, five viewings,
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clay said about Sharman Quinney
Services : Sales( As a Vendor )Date: 3rd Feb 2016
after six months of no communication, five viewings,
they have the nerve to send me a 300 pound bill well thanks for that, nice easy way to earn money,
may i have the pleasure of never meeting with your team again,
clay davis
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Moved into a rented property ...
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1 Star Review
By : 'Third'
Services : Letting( As a Tenant )
Rent PCM : £1250
Would you recommend ? : No
Postcode : PE8
22 Oct 2015
People found this helpful5
Moved into a rented property in April. Property was filthy although assured it would be cleaned. The inventory noted a leak under the sink which had not been rectified! I had to ring the agents within an hour of getting to the property to report the leak; the landlord turned up and disconnected the ... Read Full Review
What agent could do to change your mind?
Train staff, only let clean, well maintained properties, show empathy
Comments on Agent Fees
Massive
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Third class citizen said about Sharman Quinney
Services : Letting( As a Tenant )Date: 21st Oct 2015
Moved into a rented property in April. Property was filthy although assured it would be cleaned. The inventory noted a leak under the sink which had not been rectified! I had to ring the agents within an hour of getting to the property to report the leak; the landlord turned up and disconnected the waste pipe from dishwasher which had been connected with tape to spigot under sink! Lots of maintenance issues, mostly not dealt with. Fence was falling down and was told landlord didn't own the boundary when in fact they did but just didn't want to fix it. Treated like third class citizen by Sharman Quinney. Had to pay 6 months rent up front, they had my money so not interested in treating me fairly. Massive fees, apathy, disinterest should be their motto. Official complaint unanswered after 5 months! Avoid!
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the service that we have ...
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1 Star Review
Mandy
By : 'SimonPrice33'
Services : Letting( As a Tenant )
Rent PCM : £595
Would you recommend ? : No
Postcode : PE2
8 Oct 2014
People found this helpful4
the service that we have received from sharman quinney lettings over the last 3.5 years is nothing short of spectacular... spectacularly bad the service is a shambles, when leaving the checkout process does not match the check in process, they refuse to provide evidence of trumped up costs and... Read Full Review
Comments (0)the service that we have received from sharman quinney lettings over the last 3.5 years is nothing short of spectacular... spectacularly bad
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SimonPrice33 said about Sharman Quinney
Services : Letting( As a Tenant )Date: 7th Oct 2014
the service that we have received from sharman quinney lettings over the last 3.5 years is nothing short of spectacular... spectacularly bad
the service is a shambles, when leaving the checkout process does not match the check in process, they refuse to provide evidence of trumped up costs and charges for when moving out.
they also lose personal and sensitive personal information which is a breach of the data protection act 1998.
I am glad that I will never have to deal with these people again and would recommend that everyone avoid them as much as possible
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