The UK's Largest Customer Review Website for the Property Industry
Student Lettings Leicester, Leicester LE3
2.8/5, 11 Reviews
45% Recommended
100% letting valuation accuracy
60% letting fee satisfaction
We specialise in student accommodation for Leicester and De Montfort Universities. Use our property search for inspiration in choosing your new student property, as one of the country’s most diverse cities, Leicester offers students a unique multicultural living experience.
Come and visit us at our Braunstone Gat
e Office at the heart of the up and coming West End. We have probably the largest portfolio of excellent student properties and a service to match covering both Leicester and De Montfort University! With a wealth of experience of letting student properties we can advise you on the most suitable properties to meet your requirements and your budget.
Our aim is to provide a simple and easy service for both students and landlords to use. We offer everything from high quality houses for students to tailored house management services and student lettings packages for landlords. Here at Nicholas Humphreys we pride ourselves on offering the best deals to both landlords and students and we also provide advice for landlords and tenants.
"Absolutely..."
Share On : 
1 Star Review
Harry
By : 'I'
Services : Letting(As a Tenant)
Would you recommend ? : No
Postcode : LE2
Dec 20, 2018
People found this helpful3
Worst possible estate agents for students. Absolutely horrific we have not had a working over for 7 months. Mailed them countless times and called them up several times and it still has not been fixed. List of problems when we first rented the property going up till now: -Oven not working (fixed after 2/3ish months and broke after less than a week and has not been sorted out since. A couple of contractors have come in and measurements have been done but 1 month after that....nothing) -Boiler not working -Therefore no hot water for the first month -Old boiler thrown into the corner of our garden (requested several times for it to be removed but nothing yet) -No working shower (fixed after first couple of weeks) -Mould across the kitchen wall. Told them about it and landlord just painted over it. As it was not special paint it peeled off very shortly after and has not been fixed since we told them about it months ago To be fair we should've known how horrible they were since after we signed the tenancy agreement for a specific amount of rent they try to get us to resign it with an increased rent. If you have Harry Lily as a property manager god rest your soul because you will be living in hell with an environment surrounded by stress and unfinished task which you have no control over. Had a friend deal with Harry as well and needless to say he was also useless with him. For the love of god do not go here and fix my oven already.
Attached Files
Comments on Agent Fees
bad
Was this helpful?:
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
Taylor Sampson
I wish i never signed up with humpreys
DisgruntledStudent
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 60.00% | £420 | £650 |
Areas covered
- LE3
Address
Nicholas Humphreys
Unit 1, 38-44 Braunstone Gate, Leicester, Leicestershire
LE3 5LG
0116 275 8222
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- ?OnTheMarket
- Rightmove
- Zoopla
Social Media
Rankings
Latest Properties
No Property Found
No Property Found
Nicholas Humphreys Branches (View All 32)
Dreadful! Everything was ...
Share On :
1 Star Review
By : 'Taylor'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : LE3
Jul 10, 2019
People found this helpful2
Dreadful! Everything was running smoothly until our move-in date. We got the keys from the estate agents and they told us to go to the property ourselves as there wasn't a member of staff available to let us in or carry out inventory for a couple of days, as it was a Saturday and they finish... Read Full Review
Comments (0)
Dreadful! Everything was running smoothly until our move-in date. We got the keys from the estate agents and they told us to go to the property ourselves as there wasn't a member of staff available to let us in or carry out inventory for a couple of days, as it was a Saturday and they finish earlier. Arrived at the property and the previous tenant was still in there, asleep in bed - it was midday! Spoke to Humphreys immediately and told them that this was unacceptable. They said the tenant had overstayed his contract by a day and they were unaware of this. Barely given an apology and even if the tenant was due to move out the day before they should allow for a few days cleaning and checks before letting new tenants move in.
Was this helpful?:
Taylor Sampson said about Nicholas Humphreys
Services : Letting( As a Tenant )Date: 10th Jul 2019
Dreadful! Everything was running smoothly until our move-in date. We got the keys from the estate agents and they told us to go to the property ourselves as there wasn't a member of staff available to let us in or carry out inventory for a couple of days, as it was a Saturday and they finish earlier. Arrived at the property and the previous tenant was still in there, asleep in bed - it was midday! Spoke to Humphreys immediately and told them that this was unacceptable. They said the tenant had overstayed his contract by a day and they were unaware of this. Barely given an apology and even if the tenant was due to move out the day before they should allow for a few days cleaning and checks before letting new tenants move in.
They offered to refund some of the deposit understandably. Got the cleaner in for 50 mins before we were due to move in on the revised date. The floors were still wet on arrival! The hot water went off a week after moving in as the boiler had to be repaired. Took over 8 days to organize this with us.
The remainder of the tenancy was okay although they were never very clear at communicating things to us and didn't really have a clue who had said or done what in their team.
When we moved out they took around 120 each from our deposit for "cleaning fees" which was a complete joke as we all know they spend less than an hour cleaning the entire property before new tenants move in. Not to mention the £90 checkout fee to leave. I complained about this and they refunded £30 each. It was a long process to get this, and I would not use their services ever again in future due to the overall experience.
The UK's Largest Customer Review Website for the Property Industry
Absolutely ...
Share On :
1 Star Review
Harry
By : 'I'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : LE2
Dec 20, 2018
People found this helpful3
Worst possible estate agents for students. Absolutely horrific we have not had a working over for 7 months. Mailed them countless times and called them up several times and it still has not been fixed. List of problems when we first rented the property going up till now: -Oven not working... Read Full Review
Attached Files
Comments on Agent Fees
bad
Comments (0)Worst possible estate agents for students. Absolutely horrific we have not had a working over for 7 months. Mailed them countless times and called them up several times and it still has not been fixed.
Was this helpful?:
I wish i never signed up with humpreys said about Nicholas Humphreys
Services : Letting( As a Tenant )Date: 20th Dec 2018
Worst possible estate agents for students. Absolutely horrific we have not had a working over for 7 months. Mailed them countless times and called them up several times and it still has not been fixed.
List of problems when we first rented the property going up till now:
-Oven not working (fixed after 2/3ish months and broke after less than a week and has not been sorted out since. A couple of contractors have come in and measurements have been done but 1 month after that....nothing)
-Boiler not working
-Therefore no hot water for the first month
-Old boiler thrown into the corner of our garden (requested several times for it to be removed but nothing yet)
-No working shower (fixed after first couple of weeks)
-Mould across the kitchen wall. Told them about it and landlord just painted over it. As it was not special paint it peeled off very shortly after and has not been fixed since we told them about it months ago
To be fair we should've known how horrible they were since after we signed the tenancy agreement for a specific amount of rent they try to get us to resign it with an increased rent.
If you have Harry Lily as a property manager god rest your soul because you will be living in hell with an environment surrounded by stress and unfinished task which you have no control over.
Had a friend deal with Harry as well and needless to say he was also useless with him.
For the love of god do not go here and fix my oven already.
The UK's Largest Customer Review Website for the Property Industry
Good ...
Share On :
5 Star Review
Charlotte
Scott
By : 'Jill'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : LE2
May 30, 2018
People found this helpful0
I would like to say that I have only had good experience of Charlotte Laxton and Scott Cave. Both always helpful, considerate, polite and get back to any queries asap. I would highly recommend them as a student letting agent. I always ask to speak to Charlotte as I know that she will get things... Read Full Review
Comments (0)I would like to say that I have only had good experience of Charlotte Laxton and Scott Cave. Both always helpful, considerate, polite and get back to any queries asap.
Was this helpful?:
Jill White said about Nicholas Humphreys
Services : Letting( As a Owner )Date: 30th May 2018
I would like to say that I have only had good experience of Charlotte Laxton and Scott Cave. Both always helpful, considerate, polite and get back to any queries asap.
I would highly recommend them as a student letting agent.
I always ask to speak to Charlotte as I know that she will get things done.
The UK's Largest Customer Review Website for the Property Industry
Barkers on Braunstone gate ...
Share On :
1 Star Review
By : 'Aaron'
Services : Letting( As a Tenant )
Rent PCM : £470
Would you recommend ? : No
Postcode : LE1
Sep 28, 2017
People found this helpful4
Barkers on Braunstone gate are really bad. They're very quick to get your rent but take anything between 2 weeks to 2 months to doing anything else (Eg: repairs made). When you ring up about a problem they'll say they've sent an email, I wonder whether they're actually... Read Full Review
Comments on Agent Fees
They didn't seem too expensive. Looks to be around the same price as other agents
Comments (0)Barkers on Braunstone gate are really bad. They're very quick to get your rent but take anything between 2 weeks to 2 months to doing anything else (Eg: repairs made).
Was this helpful?:
Aaron said about Nicholas Humphreys
Services : Letting( As a Tenant )Date: 28th Sep 2017
Barkers on Braunstone gate are really bad. They're very quick to get your rent but take anything between 2 weeks to 2 months to doing anything else (Eg: repairs made).
When you ring up about a problem they'll say they've sent an email, I wonder whether they're actually connected to the internet because nothing.... ever.... happens.
You have to follow up on calls at least 2-3 times before anything gets done. They don't know what they're doing, they don't know what their colleagues are doing.
But they are friendly...
The UK's Largest Customer Review Website for the Property Industry
Awful experience, the ...
Share On :
1 Star Review
By : 'Ry'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : LE1
Oct 7, 2016
People found this helpful3
Awful experience, the property had a broken fridge/freezer for atleast 4 months, after atleast 5 emails all future emails regarding the fridge freezer were not responded to. To my knowledge the fridge freezer still hasn't even been replaced since I have left. Additionally I was repeatedly told... Read Full Review
Comments on Agent Fees
I don't really see what I was paying for
Comments (0)Was this helpful?:
Ry said about Nicholas Humphreys
Services : Letting( As a Tenant )Date: 7th Oct 2016
Awful experience, the property had a broken fridge/freezer for atleast 4 months, after atleast 5 emails all future emails regarding the fridge freezer were not responded to. To my knowledge the fridge freezer still hasn't even been replaced since I have left. Additionally I was repeatedly told someone was being sent over, waited in and no one would arrive... the lights in the hallway also didn't work for atleast 6 months of my time there, this matter was never solved either. I'm now having trouble getting my deposit back from the company where I've been told I will be called up to explain why it's not been returned yet, I'm still waiting on this call, further emails on the matter haven't been responded to. I can't tell if it's the landlord or the agency that is the problem, but the agency just seem to ignore everything.
The UK's Largest Customer Review Website for the Property Industry
The most awful experience any ...
Share On :
1 Star Review
By : 'DisgruntledStudent'
Services : Letting( As a Tenant )
Rent PCM : £1
Would you recommend ? : No
Postcode : LE2
Sep 21, 2016
People found this helpful4
The most awful experience any of my housemates have had with a letting agent/landlord. Arrived to the house which was full of rubbish (which we had to take to the dump in 3 car trips.) Half the lights were broken, one shower wasn't working (which they took 2 weeks to send someone out to fix it) and ... Read Full Review
Comments on Agent Fees
Fees seem ridiculous considering how little we get from the company by way of help. Rent due at nonsensical times throughout the year- how are students who only get their loans at the end of September, January and April meant to pay nearly a grand at the end of June before even moving in?
Comments (0)The most awful experience any of my housemates have had with a letting agent/landlord. Arrived to the house which was full of rubbish (which we had to take to the dump in 3 car trips.) Half the lights were broken, one shower wasn't working (which they took 2 weeks to send someone out to fix it) and the hallway and lounge was left plastered in places but not painted. (We've been told for 3 weeks now that the plaster is still drying so nobody can decorate it- we might be students but we're not stupid) We've had someone try and smash a window, which needs replacing, and they have clearly ignored my email about this altogether.
Was this helpful?:
DisgruntledStudent said about Nicholas Humphreys
Services : Letting( As a Tenant )Date: 21st Sep 2016
The most awful experience any of my housemates have had with a letting agent/landlord. Arrived to the house which was full of rubbish (which we had to take to the dump in 3 car trips.) Half the lights were broken, one shower wasn't working (which they took 2 weeks to send someone out to fix it) and the hallway and lounge was left plastered in places but not painted. (We've been told for 3 weeks now that the plaster is still drying so nobody can decorate it- we might be students but we're not stupid) We've had someone try and smash a window, which needs replacing, and they have clearly ignored my email about this altogether.
All the bedrooms have been left without keys, and the locksmith (according to Nicholas Humphreys) has been on his way for 3 weeks now.
When you try and ring them to complain the student line mysteriously always gets ignored, and the answering machine is full so you can't leave a message. Funnily enough, if you call the professional lettings line in the same minute you get straight through. Absolutely disgusting treatment of students.
The UK's Largest Customer Review Website for the Property Industry
Nicholas Humphreys have ...
Share On :
5 Star Review
By : 'Chris'
Services : Letting( As a Tenant )
Rent PCM : £420
Would you recommend ? : Yes
Postcode : LE3
Sep 18, 2014
People found this helpful0
Nicholas Humphreys have provided me with an extremely reliable and friendly service when helping me find the right student house two years in a row. Staff are very approachable and quick to help with any problems we've had. Would definitely... Read Full Review
Comments (0)Was this helpful?:
Chris said about Nicholas Humphreys
Services : Letting( As a Tenant )Date: 18th Sep 2014
Nicholas Humphreys have provided me with an extremely reliable and friendly service when helping me find the right student house two years in a row. Staff are very approachable and quick to help with any problems we've had. Would definitely recommend.
The UK's Largest Customer Review Website for the Property Industry
I was recommended this agent ...
Share On :
5 Star Review
laura
By : 'patricia'
Services : Letting( As a Tenant )
Rent PCM : £550
Would you recommend ? : Yes
Postcode : LE3
Sep 14, 2014
People found this helpful0
I was recommended this agent so I gave them a go and I was not disappointed. I could not have asked for better service. very happy. would recommend for... Read Full Review
Comments on Agent Fees
competitve
Comments (0)Was this helpful?:
patricia osborn said about Nicholas Humphreys
Services : Letting( As a Tenant )Date: 14th Sep 2014
I was recommended this agent so I gave them a go and I was not disappointed. I could not have asked for better service. very happy. would recommend for sure.
The UK's Largest Customer Review Website for the Property Industry
Barkers/Nicholas Humphreys ...
Share On :
5 Star Review
By : 'Adam'
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : LE3
Sep 14, 2014
People found this helpful0
Barkers/Nicholas Humphreys were extremely helpful during the whole process of the Let, not problems at all, all the staff were friendly and very helpful. It was all very efficient and I would defiantly recommend using this... Read Full Review
Comments (0)Was this helpful?:
Adam Welborn said about Nicholas Humphreys
Services : Letting( As a Tenant )Date: 14th Sep 2014
Barkers/Nicholas Humphreys were extremely helpful during the whole process of the Let, not problems at all, all the staff were friendly and very helpful. It was all very efficient and I would defiantly recommend using this agent.
The UK's Largest Customer Review Website for the Property Industry
I was looking for a property ...
Share On :
5 Star Review
By : 'Matt'
Services : Letting( As a Tenant )
Rent PCM : £550
Would you recommend ? : Yes
Postcode : LE4
Sep 11, 2014
People found this helpful0
I was looking for a property to rent. They made the whole process extremely quick and painless. Very helpful staff. Would definitely recommend to anyone looking for a... Read Full Review
Comments (0)Was this helpful?:
Matt said about Nicholas Humphreys
Services : Letting( As a Tenant )Date: 11th Sep 2014
I was looking for a property to rent. They made the whole process extremely quick and painless. Very helpful staff. Would definitely recommend to anyone looking for a property.
The UK's Largest Customer Review Website for the Property Industry
Landlord and tenants beware ...
Share On :
1 Star Review
By : 'K'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : LE3
Mar 19, 2014
People found this helpful2
Landlord and tenants beware !! Property's are not managed or looked after correctly , statements incorrect etc What was no proplem houses turn into property's that need lots of repairs for example A) flat was let by barkers I was told that I would have all rent covered , I had to evict... Read Full Review
What agent could do to change your mind?
The full management I paid for
Comments (0)Landlord and tenants beware !!
Was this helpful?:
K smith said about Nicholas Humphreys
Services : Letting( As a Owner )Date: 19th Mar 2014
Landlord and tenants beware !!
Property's are not managed or looked after correctly , statements incorrect etc
What was no proplem houses turn into property's that need lots of repairs for example
A) flat was let by barkers I was told that I would have all rent covered , I had to evict the tenant the flat cost three thounsand to put correct ,inspections had been carried out two weeks before( not )
And the property could be rented straight out( not )
B) lots of tenants reported issues these didn't get passed on to me
Many other issues
Tenants landlords don't know if their are problems so contact them direct
The UK's Largest Customer Review Website for the Property Industry
1 - 11 of 11 items
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 2/17/2017, 6:08:13 AM by allAgents
