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Aldermartin Baines & Cuthbert Logo

London, NW4

2.6/5, 24 Reviews
42% Recommended

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"Court rules that ABC Estates..."

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1 Star Review

By : 'John'
Services : Property Management()
Would you recommend ? : No
Postcode : DA11

Apr 3, 2018
People found this helpful16

I thought that I was the only person that had been robbed by these agents but it is clear that this what they do to everyone! https://www.bristolpost.co.uk/news/bristol-news/kingswood-residents-take-abc-estates-1389409


Attached Files

    Comments on Agent Fees

    Expensive for no reason

    Was this helpful?:

    By : Alex Jay

    May 11, 2018

    I have found all my interactions with Mark Reed to be terrible, do anything you can to avoid this firm.

    By : chris lennings

    Jun 19, 2018

    HI, I have the same and worse! its just crazy whats going on .. is their any way of contacting the kingswood residents?

    By : ABC Real Estates

    Jun 21, 2018

    Dear John, your post is somewhat disingenuous. The court ruled that the ABC Management fees were in fact fair and in line with open market rates. They ruled that based on the information presented by the client at the hearing the Judges could not understand how the estimated costs were justified and cut them back by approximately 25%. However, had we been present at the hearing we would have been able to explain it to the judge and easily justify the figures in the budget. As it stands it is only the BUDGETED figures that have been trimmed back, and at the year end the ACTUAL expenditure will then be justified and payable in full. The point I don't get is last year when you didn't want to pay your service charges you complained to the FTT and when the judge inspected the property you were at pains to show them every little niggly thing that needed urgent attention" and suggested the freeholder was not fulfilling their repairing obligations, - but when we did the S20 Consultation and obtained quotes from a number of local contractors for exactly that list of urgent repairs" that you drafted last year, you now suggest that it is all a waste of money and doesn't need to be done at all? It seems to me that you have contradicted yourself – and now wish to have your cake and eat it?

    By : John

    Jul 16, 2018

    The developments owned by Floorweald Limited (aka Vladimir Bermant / Tony Fischer) and managed by ABC Estates have been found to routinely overcharge leaseholders and give them a poor service in the bargain. There has been a lot in the public domain about them recently. Do a google search for Floorweald Limited or ABC Estates and you will find it. Or you can cut and paste the links that I have provided here. The best thing to do is to take them to First Tier Tribunal. The First Tier Tribunal Judges will order them to clean up their act and may even order them to repay some money to you. If you are not sure about how to go about making a First Tier Tribunal application, Francesca Elu (on Linkedin) may help you. https://www.bristolpost.co.uk/news/bristol-news/kingswood-residents-take-abc-estates-1389409 https://www.bristolpost.co.uk/news/bristol-news/london-property-giants-overcharged-kingswood-1474136 https://www.leaseholdknowledge.com/floorweald-and-abc-estates-overcharged-leaseholders-27000 http://www.residential-property.judiciary.gov.uk/Files/2017/July/CHI_00HB_LSC_2017_2_06_Sep_2017_08_52_09.htm http://www.residential-property.judiciary.gov.uk/Files/2018/January/CHI_29UM_LSC_2017_20_19_Jan_2018_10_26_01.htm


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    Latest Reviews
    Performance Statistics
    ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
    Sales100%100%£78,000£810,000
    Lettings50%50%£850£1,800
    Address

    Aldermartin Baines & Cuthbert
    51 Brent StreetLondon, Greater London
    NW4 2EA
    020 8202 5004

    Services offered
    • Sales
    • Lettings
    • Block Management
    • Surveys
    • Conveyancing
    • Mortgage Advice
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    Latest Properties

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    Aldermartin Baines & Cuthbert Branches (View All 3)
    hannah is always reliable i ...

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    5 Star Review
    UserName

    hannah

    By : 'mrs'
    Services : Letting( As a Owner )
    Would you recommend ? : Yes
    Postcode : NW10

    Oct 9, 2024
    People found this helpful0

    hannah is always reliable i have known and worked with her for over 12 years and i would recommend her and abc to... Read Full Review

    Comments (0)
    Was this helpful?:
    ABC Real Estate have my 100% ...

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    5 Star Review
    UserName

    Simon

    By : 'Simon'
    Services : Letting( As a Owner )
    Would you recommend ? : Yes
    Postcode : NW4

    May 26, 2024
    People found this helpful1

    ABC Real Estate are an absolute pleasure to work with. The level of service from both their Edgware and Hendon offices is totally professional and welcoming. I'm a 100% satisfied customer, and have no hesitation in recommending others to use them for buying/selling and/or... Read Full Review

    Comments (0)
    Was this helpful?:
    Highly Incompetent Lettings ...

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    1 Star Review
    UserName

    hannah

    By : 'Landlord'
    Services : Letting( As a Owner )
    Would you recommend ? : No
    Postcode : N14

    Apr 14, 2023
    People found this helpful4

    I made the mistake of using ABC Estates to rent out my flat, big mistake! They were supposed to manage the flat, but didn't do anything unless pushed. Flat inspections were never carried out unless I sent them an email reminder and even when they did the inspection they didn't... Read Full Review

    Comments (0)
    Was this helpful?:
    I would advise everyone to do ...

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    1 Star Review

    By : 'Liam'
    Services : Property Management
    Would you recommend ? : No
    Postcode : NW4

    Nov 9, 2021
    People found this helpful4

    I would advise everyone to do their research before getting involved with this company. The director has recently been the subject of multiple court hearings/FTT cases for his fraudulent management. One of which failed to fulfil his duties as the tribunal would expect from a tribunal appointed... Read Full Review

    Comments (0)
    Was this helpful?:
    Excellent service. ...

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    5 Star Review
    UserName

    Richard

    UserName

    hannah

    By : 'Wayne'
    Services : Letting( As a Owner )
    Would you recommend ? : Yes
    Postcode : NW3

    Jun 25, 2020
    People found this helpful0

    Excellent service. Professional team. Looked after my flat exceptionally well. I fully recommend ABC for both individual flat and for apartment block... Read Full Review

    Comments (0)
    Was this helpful?:
    Excellent Speedy Service with ...

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    5 Star Review
    UserName

    Vic

    By : 'The'
    Services : Letting( As a Owner )
    Rent PCM : £1200
    Would you recommend ? : Yes
    Postcode : NW4

    Jun 21, 2020
    People found this helpful0

    Excellent Speedy Service with the apartment rented within 3 days. Especially helpful during the time of Covid19 to be able to carry out everything almost over... Read Full Review

    Comments (0)
    Was this helpful?:
    DO NOT USE THIS ...

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    1 Star Review

    By : 'Irene'
    Services : Property Management
    Would you recommend ? : No
    Postcode : SE10

    Jan 2, 2020
    People found this helpful10

    Horrible people, do not use! I brought this company forward to the FTT to be appointed new building manager. Their tone changed immediately after the appointment. Decided to maximise on the 2 years contract they had and arranged for an unnecessary large refurbishment, increasing my service charge... Read Full Review

    Comments (1)
    Was this helpful?:

    By : ABC

    Jan 10, 2020

    Irene you applied to the FTT to appoint a Manager, complaining that the freeholder had not fulfilled the repairing and maintaining obligations, and that the property had fallen into disrepair....

    Incompetent letting agent ...

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    1 Star Review
    UserName

    hannah

    By : 'Prakash'
    Services : Letting( As a Owner )
    Rent PCM : £1800
    Would you recommend ? : No
    Postcode : HA3

    Aug 26, 2018
    People found this helpful0

    I gave them keys to show tenant around turns out they lost the keys. Fees are very high compared to yopa or right move. I will move my lettings to another agent as abc cannot manage the simple things. Hannah is very rude and arrogant and not a professional business... Read Full Review

    Comments (0)
    Was this helpful?:
    Very responsive managing ...

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    5 Star Review
    UserName

    Richard

    By : 'Dan'
    Services : Letting( As a Tenant )
    Would you recommend ? : Yes
    Postcode : SW17

    Jun 19, 2018
    People found this helpful2

    Richard at ABC Estates has been a very helpful and responsive agent for us. He always works hard to resolve any property issues we have - often working outside of office hours to get things done... Read Full Review

    Comments (0)
    Was this helpful?:
    Above and beyond the call of ...

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    5 Star Review
    UserName

    hannah

    By : 'Leia'
    Services : Sales( As a Vendor )
    Sold price : £810000
    Would you recommend ? : Yes
    Postcode : NW4

    Apr 26, 2018
    People found this helpful2

    Every agent at ABC Hendon has been professional, friendly and thoroughly impressive. They consistently went above and beyond the call of duty to deliver an outstanding service. From the moment they put our house on the market, they were able to generate huge amounts of interest and we had several ... Read Full Review


    Comments on Agent Fees

    Good

    Comments (2)
    Was this helpful?:

    By : john

    May 11, 2018

    How can the owners relative leave a review!...

    Court rules that ABC Estates ...

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    1 Star Review

    By : 'John'
    Services : Property Management
    Would you recommend ? : No
    Postcode : DA11

    Apr 3, 2018
    People found this helpful16

    I thought that I was the only person that had been robbed by these agents but it is clear that this what they do to... Read Full Review


    Attached Files
    • Icon

    Comments on Agent Fees

    Expensive for no reason

    Comments (4)
    Was this helpful?:

    By : Alex Jay

    May 11, 2018

    I have found all my interactions with Mark Reed to be terrible, do anything you can to avoid this...

    I saw the company advert on ...

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    5 Star Review
    UserName

    hannah

    UserName

    paul

    By : 'Geof'
    Services : Sales( Prospective Vendor/Buyer )
    Would you recommend ? : Yes
    Postcode : NW4

    Nov 27, 2017
    People found this helpful1

    I saw the company advert on Sky TV and called for a valuation. Superb service from all the team at ABC. I am "As Happy As... Read Full Review


    Comments on Agent Fees

    Great

    Comments (0)
    Was this helpful?:
    I wish I could give ...

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    1 Star Review

    By : 'Unhappy'
    Services : Property Management
    Would you recommend ? : No
    Postcode : BS15

    Nov 7, 2017
    People found this helpful0

    I wish I could give '0' stars. Went to FTT, First Tier Tribunal due to unreasonable service charrges and demands. The court decided in favour of the leaseholders but the tribunal's decision does not appear to be being correctly adhered to and further problems persist. Please note, ... Read Full Review


    Comments on Agent Fees

    The fees continue to rise with a seeming decline in maintenance of the block. Since taking over the management of this block, the agent's fees have risen and continue to rise despite a tribunal deciding they were unreasonable.

    Comments (0)
    Was this helpful?:
    These people have been block ...

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    1 Star Review

    By : 'Viv'
    Services : Property Management
    Would you recommend ? : No
    Postcode : DA11

    Aug 27, 2017
    People found this helpful29

    These people have been block managing our building for 3 years. During that time, our service charges have risen from £3750 per year to £9400 per year (an increase of 151%). We do not know what they are doing with our service charge money. They are leaving our building to rot. We... Read Full Review


    Comments on Agent Fees

    Extortionate

    Comments (1)
    Was this helpful?:

    By : Richard

    Nov 16, 2017

    Thank you for raising this issue and giving us the opportunity to respond. For the sake of good order I can confirm that the freeholder bought the property in auction in a run down state. We carried...

    These people have been block ...

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    1 Star Review

    By : 'Viv'
    Services : Property Management
    Would you recommend ? : No
    Postcode : DA11

    May 10, 2017
    People found this helpful29

    These people have been block managing our building for 3 years - during which time our service charges have risen from £3750 per year to £9400 per year (an increase of 151%). We do not know what they are doing with our service charge money because they are leaving our building to rot. They do not... Read Full Review


    Comments on Agent Fees

    Extortionate

    Comments (2)
    Was this helpful?:

    By : Unhappy Leaseholder

    Oct 11, 2017

    Aldermartin, Baines and Cuthbert were taken to...

    These people have been block ...

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    1 Star Review
    UserName

    Mark

    UserName

    Andrew

    By : 'Viv'
    Services : Property Management
    Would you recommend ? : No
    Postcode : DA11

    May 10, 2017
    People found this helpful39

    These people have been block managing our building for 3 years. During that time, our service charges have risen from �3750 per year to �9400 per year (an increase of 151%). We do not know what they are doing with our service charge money. They are leaving our building to rot. We keep asking... Read Full Review


    Comments on Agent Fees

    Extortionate

    Comments (2)
    Was this helpful?:

    By : Richard

    Nov 13, 2017

    Thank you for raising this issue and giving us the opportunity to respond. For the sake of good order I can confirm that the freeholder bought the property in auction in a run down state. We carried...

    Some of the most ...

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    1 Star Review

    By : 'FormerTenant'
    Services : Letting( As a Tenant )
    Would you recommend ? : No
    Postcode : NW1

    May 3, 2017
    People found this helpful33

    Some of the most unprofessional people I've ever seen in my life. The agents take weeks to reply to emails, forget to mention fees, and lie all the time. I deeply regret signing a lease with... Read Full Review


    Comments on Agent Fees

    The fees are extremely unreasonable. Agents have no clue - they don't even follow their own guide.

    Comments (1)
    Was this helpful?:

    By : Tracy

    Sep 3, 2017

    I agree. I had a ghastly experience with ABC that went from over charges and incompetence to outright sleazy behaviour by the Agent we were dealing with. When I complained they threatened to sue...

    We were told that they had ...

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    1 Star Review
    UserName

    Ethan

    UserName

    Richard

    By : 'Disappointed.'
    Services : Letting( As a Owner )
    Would you recommend ? : No
    Postcode : NW10

    Jan 6, 2016
    People found this helpful32

    We were told that they had let our flat after the 1st viewing. The 'tenant' left a deposit with them. The references were not acceptable apparently and the let fell through. They asked us to take the flat off the market which we did loosing potential tenants. When this has happened previously... Read Full Review


    Comments on Agent Fees

    n/a

    Comments (0)
    Was this helpful?:
    In the beginning it is fine, ...

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    2 Star Review

    By : 'iCare'
    Services : Letting( As a Tenant )
    Rent PCM : £954
    Would you recommend ? : Yes
    Postcode : NW4

    Nov 25, 2015
    People found this helpful24

    In the beginning it is fine, possibly because they want you to pay the complete fee for the duration up front. The second they know that they need nothing from you, they become inaccessible. What's worst is when you call, and the person who answers wants to transfer your call, they put you on... Read Full Review


    Comments on Agent Fees

    They have every right to set fees at the level they feel they are worth. Well I think so

    Comments (0)
    Was this helpful?:
    was thinking of taking a ...

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    2 Star Review

    By : 'vishal'
    Services : Letting( As a Tenant )
    Rent PCM : £850
    Would you recommend ? : No
    Postcode : NW4

    May 5, 2015
    People found this helpful0

    was thinking of taking a property through aldermartin but fees and charges were not explained properly to me so i chose not to go through with the... Read Full Review

    Comments (0)
    Was this helpful?:
    1 - 20 of 24 items
    No fees information available

    Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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    Last updated at 11/30/2, 12:00:00 AM by allAgents

    Awards won by Aldermartin Baines & Cuthbert, London NW4 2EA