Viv said about Aldermartin Baines & Cuthbert

Services : Property Management( )Date: 10th May 2017

These people have been block managing our building for 3 years. During that time, our service charges have risen from �3750 per year to �9400 per year (an increase of 151%). We do not know what they are doing with our service charge money. They are leaving our building to rot. We keep asking but they can never give any justification for why their fees are so high. They do not respond to repairs and maintenance requests. Over a month ago a light fitting in our communal hallway was sparking and melting before our eyes - posing a potential fire risk to the building. We called them to come and fix it as an emergency. They have still not done anything about it. We ended up having to get our own electrician to fix it and paid for the work from our own pockets. All the flats in our building have been letting in water for 3 years because of the bad condition that the external walls and roof are in. Despite making lots of warm noises about it, they have still not done the major works required to stop water penetrating the building and there is no sign of when they will be doing the works. You do not leave major works for 3 years doing more damage to the building! Every time we contact them, they keep fobbing us off or ignoring us altogether. This is an agent to avoid at all costs.

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