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London, NW11

2/5, 26 Reviews
27% Recommended

31% sales valuation accuracy

0% letting valuation accuracy

40% sales fee satisfaction

40% letting fee satisfaction

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"I had read the bad reviews..."

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4 Star Review

By : 'Jessica'
Services : Letting(As a Tenant)
Rent PCM : £800
Would you recommend ? : Yes
Postcode : N15

26 Jan 2016
People found this helpful0

I had read the bad reviews about this estate agency but was assured that they had changed ownership, and considering most estate agents seem to have negative reviews I proceeded anyway to rent through this agency. Whilst I was a little reticent at first, and perhaps overly cautious with paper trails/chasing up staff etc, I actually found that maintenance issues were fixed pretty quickly, staff were friendly and easily contactable and accomodating - this was also the smoothest return of deposit I have ever experienced with a private letting agency and they were able to process my deposit return and give a reference to my new landlord within 24 hours of me leaving the property, which is pretty impressive!


What agent could do to change your mind?

Agent's fees are very standard.


Comments on Agent Fees

Agent's fees are very standard.

Was this helpful?:

By : Rebecca

18 Apr 2016

Many thanks for your review. We are working to make all the needed changes so our clients have the best service.


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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales31%40%£0£0
Lettings0%40%£300£2,800
Address

London Rentals Ltd
Britannic House, 17 Highfield RoadLondon, Greater London
NW11 9LS
0843 4716144

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Don’t waste your ...

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1 Star Review

By : 'Alfie'
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : E14

2 Feb 2022
People found this helpful1

Absolutely useless! I arranged two viewings and they didn’t turn up to either. They don’t have a direct line so you can’t even speak to someone, if you’re looking for a flat don’t use... Read Full Review

Comments (0)
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Would never use this firm ...

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1 Star Review

By : 'Angelina'
Services : Letting( As a Tenant )
Rent PCM : £670
Would you recommend ? : No
Postcode : RM1

24 May 2016
People found this helpful9

Would never use this firm again neither would I recommend it to anybody with sense...since leaving the property I rented 3 months ago I'm yet to receive my deposit when I call them up I get past from piller to post nobody knows where my deposit is despite me paying it in their office. They refuse... Read Full Review

Comments (1)
Was this helpful?:

By : mr saini

24 May 2017

Hi, how did you get your deposit in the end please, I'm having difficulty's getting my deposit...

I had read the bad reviews ...

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4 Star Review

By : 'Jessica'
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : Yes
Postcode : N15

26 Jan 2016
People found this helpful0

I had read the bad reviews about this estate agency but was assured that they had changed ownership, and considering most estate agents seem to have negative reviews I proceeded anyway to rent through this agency. Whilst I was a little reticent at first, and perhaps overly cautious with paper... Read Full Review


What agent could do to change your mind?

Agent's fees are very standard.


Comments on Agent Fees

Agent's fees are very standard.

Comments (1)
Was this helpful?:

By : Rebecca

18 Apr 2016

Many thanks for your review. We are working to make all the needed changes so our clients have the best...

This rental is absolutely ...

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1 Star Review
UserName

Sruli

By : 'Freya'
Services : Letting( As a Tenant )
Rent PCM : £2800
Would you recommend ? : No
Postcode : E9

12 Oct 2015
People found this helpful4

This rental is absolutely awful. We viewed a rental with Sruli, we put an offer in, paid a holding deposit then did not hear from them for 6 days. We rung the office every day, and Sruli's mobile - no answer. We finally went to find their office and Britannic House which was empty and did not have... Read Full Review

Comments (1)
Was this helpful?:

By : London Rentals & Sales LTD

23 Dec 2015

Dear Freya I'm so sorry you had the experience. Unfortunately this is not how we run. and you had a bad experience for which I apologies. this member of staff no longer works here any more. We...

They are a total nightmare, ...

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1 Star Review
UserName

Martin

UserName

Joseph

By : 'Adrian'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : NW11

23 Mar 2015
People found this helpful1

They are a total nightmare, making you wait and then starting bid auction on the property to see with at least 10 people.This should be forbidden! Rude, unprofessional, they did not hesitate to lie I was shocked and so were the 2 couples I was walking back to the station with. Do not bother to... Read Full Review

Comments (2)
Was this helpful?:

By : London Rentals Ltd

2 Jun 2015

Many thanks for taking the time to add a review. These reviews help future prospective tenants make informed decisions on which companies to use. I would like to apologise for any bad experience you ...

Firstly - Joseph O'Neil - ...

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1 Star Review
UserName

Joseph

By : 'Yvonne'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SE6

19 Feb 2015
People found this helpful10

Firstly - Joseph O'Neil - this is just for you. I feel you need a little lesson in how to conduct yourself, please take it in as you were obviously not trained properly as an adult. So take note - 1) Learn to organise yourself, 2) Learn how to be professional, 3) TRY to learn how to respect others, ... Read Full Review


What agent could do to change your mind?

Close down your business and pursue a different career as Lettings/Sales is clearly the wrong career for you.

Comments (1)
Was this helpful?:

By : London Rentals Ltd

2 Jun 2015

Many thanks for taking the time to add a review. These reviews help future prospective tenants make informed decisions on which companies to use. I would like to apologise for any bad experience you ...

I had a great experience and ...

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5 Star Review
UserName

Joseph

By : 'Sam'
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : NW10

29 Jan 2015
People found this helpful2

I had a great experience and was amazed to see how far their staff went to accommodate me. I couldn't make it to any of the viewing so Mr O'Neil kindly met me at the property at 11pm at night. He let me take a good look around the 2-bed flat and at no time did he make me feel hurried. He... Read Full Review


Comments on Agent Fees

He was clear when we first phoned about their fees and how much it would cost. I managed to knock him down a bit :-)

Comments (3)
Was this helpful?:

By : London Rentals Ltd

2 Jun 2015

Many thanks for taking the time to write a review on our company. I'm glad you have had a good experience as we have been working with new management to improve our customer...

I contacted the agent about a ...

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1 Star Review

By : 'London'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : SM6

10 Jan 2015
People found this helpful2

I contacted the agent about a studio and arranged a viewing. He texted me the address and I realised the address is different from the one I had called to query about. I found the advert and pictures of this particular address on the website I think it was Zoopla. The studio was crappy and... Read Full Review

Comments (2)
Was this helpful?:

By : London Rentals Ltd

2 Jun 2015

Many thanks for taking the time to add a review. These reviews help future prospective tenants make informed decisions on which companies to use. I would like to apologise for any bad experience you ...

The most pathetic agency I ...

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1 Star Review
UserName

Joseph

By : 'Kadap'
Services : Letting( As a Tenant )
Rent PCM : £850
Would you recommend ? : No
Postcode : TW4

11 Nov 2014
People found this helpful4

The most pathetic agency I have ever dealt with. After looking at their ad, in zoopla for a two bedroom flat for £850, I called multiple times and their phone kept saying leave the address you are looking for, our agents will call you back. One day, received a message to view the apartment with... Read Full Review


What agent could do to change your mind?

First of all, they should pick up their calls. and the next thing is they need to publish the rent of the property correctly, rather than asking bunch of people to view the property and putting auction. also they need to respect the prospective customers. A lot of things need to improve. In my opinion they need to start from scratch.


Comments on Agent Fees

We have not paid the fees yet.

Comments (2)
Was this helpful?:

By : London Rentals Ltd

2 Jun 2015

Many thanks for taking the time to add a review. These reviews help future prospective tenants make informed decisions on which companies to use. I would like to apologise for any bad experience you ...

DO NOT DEAL WITH THIS AGENCY! ...

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1 Star Review
UserName

Joseph

By : 'nicharles'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £845
Would you recommend ? : No
Postcode : RH1

7 Nov 2014
People found this helpful2

DO NOT DEAL WITH THIS AGENCY! Me and my partner went to view a property arranged by a "Joseph", however we were left waiting around outside in the cold for 30 mins. When we called him he seemed like he forgot about the viewing but asked us our location and said he'd meet us there in a... Read Full Review

Comments (2)
Was this helpful?:

By : London Rentals Ltd

2 Jun 2015

Many thanks for taking the time to add a review. These reviews help future prospective tenants make informed decisions on which companies to use. I would like to apologise for any bad experience you ...

I have to say i was pretty ...

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4 Star Review
UserName

Joseph

By : 'Diana'
Services : Letting( As a Tenant )
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : SW1V

21 Aug 2014
People found this helpful1

I have to say i was pretty amused at the amount of people at last nights viewing in Pimlico victoria, Joseph was very busy trying to handle the two flats he was showing, in the end i won the bid and have secured the property, kept to what he has promised so far so good. He is straight up and kind... Read Full Review


Comments on Agent Fees

150 pretty standard for London

Comments (2)
Was this helpful?:

By : London Rentals Ltd

2 Jun 2015

Many thanks for taking the time to write a review on our company. I'm glad you have had a good experience as we have been working with new management to improve our customer...

Scam artists will take your ...

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1 Star Review
UserName

Martin

By : 'Londoner'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £485
Would you recommend ? : No
Postcode : N4

17 Aug 2014
People found this helpful1

Scam artists will take your deposit and run know what to look out for!! be very careful when dealing with this agency First I was looking for a property tried to get in contact with Martin after a couple of weeks I gave up then I got bombarded with text messages up to 2 a day asking if I wanted ... Read Full Review


What agent could do to change your mind?

To stop being scam artists and trying to fool people into taking their money

Comments (2)
Was this helpful?:

By : London Rentals Ltd

2 Jun 2015

Many thanks for taking the time to add a review. These reviews help future prospective tenants make informed decisions on which companies to use. I would like to apologise for any bad experience you ...

They were so helpful and ...

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5 Star Review
UserName

Martin

By : 'Leo'
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : Yes
Postcode : E11

14 Jul 2014
People found this helpful1

They were so helpful and polite and made it all very easy for me! I would recommend them to anyone I know who is looking for a property to... Read Full Review


Comments on Agent Fees

The fee was small for the service they gave me.

Comments (2)
Was this helpful?:

By : London Rentals Ltd

2 Jun 2015

Many thanks for taking the time to write a review on our company. I'm glad you have had a good experience as we have been working with new management to improve our customer...

An excellent service, London ...

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5 Star Review

By : 'Keith'
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : NW10

14 Jul 2014
People found this helpful1

An excellent service, London Rentals were courteous, friendly and true to their word. They provided me with a fully furnished flat for a reasonable price, and always answered my calls/emails... Read Full Review


Comments on Agent Fees

The fees were fair and up-front, unlike other agents I\'ve used in the past who seem to create fees for every request.

Comments (2)
Was this helpful?:

By : London Rentals Ltd

2 Jun 2015

Many thanks for taking the time to write a review on our company. I'm glad you have had a good experience as we have been working with new management to improve our customer...

Viewed a property one of the ...

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1 Star Review
UserName

Martin

By : 'Ilham'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £1170
Would you recommend ? : No
Postcode : N11

2 Jul 2014
People found this helpful2

Viewed a property one of the staff members told me prior to me viewing the property requirements needed I was happy with the property and was asked if happy to bring a holding deposit arrived at the estate agents with all the relevant documents to then walk in and feel a presence all staff in the... Read Full Review

Comments (3)
Was this helpful?:

By : Alex

18 Aug 2014

Pls stay away from them, From Jack and especially DANNY. They are a group of scammers. I viewed a flat two weeks ago and this was totally different from what was advertised. I asked what happened to ...

AVOID LIKE THE PLAGUE.... ...

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1 Star Review
UserName

Daniel

By : 'AvoidLondonrentalsltd'
Services : Letting( As a Tenant )
Rent PCM : £300
Would you recommend ? : No
Postcode : NW11

29 May 2014
People found this helpful3

AVOID LIKE THE PLAGUE.... CROOKS AND THIEVES.... This agency are a bunch of cowboys. They make up fake adverts online to get a deposit and then don't get back to you. When we finally got through Danny the boss is the rudest creature on planet earth who is dishonest and crooked and will scam... Read Full Review

Comments (2)
Was this helpful?:

By : London Rentals Ltd

2 Jun 2015

Many thanks for taking the time to add a review. These reviews help future prospective tenants make informed decisions on which companies to use. I would like to apologise for any bad experience you ...

This was the worst rental ...

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1 Star Review

By : 'Rentingexperience'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NW4

25 May 2014
People found this helpful5

This was the worst rental experience I have ever had. Both agents were extremely rude, lied about the property, attempted to rush us into signing the contract without reading it. When we read it and asked for changes were extremely rude. House was a mess and not as described. Do not rent with... Read Full Review

Comments (2)
Was this helpful?:

By : London Rentals Ltd

12 Jun 2015

London Rentals is now proudly under New mamnagemt. We hope future customers will have a great experiance working with our new...

"*" Highly ...

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1 Star Review

By : 'Angry'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E11

18 Apr 2014
People found this helpful3

"*" Highly Unprofessional. After i paid the Holding deposit, the agency would'nt answer my phone. After multiple tries, i finally got through... they started postponing the dates ... finally i realized that it is just a scam and they actually have no properties with them. they make up... Read Full Review


What agent could do to change your mind?

Nothing ... They can\'t improve !!

Comments (2)
Was this helpful?:

By : London Rentals Ltd

2 Jun 2015

Many thanks for taking the time to add a review. These reviews help future prospective tenants make informed decisions on which companies to use. I would like to apologise for any bad experience you ...

Very rude "8" ...

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1 Star Review

By : 'hello'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : NW7

9 Apr 2014
People found this helpful2

Very rude "8" agency, who just doesnt care about customer service. We were about to move into the property, all we come to know on the day of moving that the landlord is not in the country and we cant move in. the same continued on the next day... the agent does answer any amount of... Read Full Review

Comments (2)
Was this helpful?:

By : London Rentals Ltd

2 Jun 2015

Many thanks for taking the time to add a review. These reviews help future prospective tenants make informed decisions on which companies to use. I would like to apologise for any bad experience you ...

Saw their ad on gumtree. ...

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1 Star Review

By : 'DK123456'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : N22

28 Feb 2014
People found this helpful6

Saw their ad on gumtree. Attempted to contact them, and they were very slack about getting in contact. When I finally got through to "Martin" - I detected the dishonesty in his voice, as he tried to push another property on me, in his condescending manner. I would stay clear from these ... Read Full Review

Comments (2)
Was this helpful?:

By : London Rentals Ltd

2 Jun 2015

Many thanks for taking the time to add a review. These reviews help future prospective tenants make informed decisions on which companies to use. I would like to apologise for any bad experience you ...

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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