The UK's Largest Customer Review Website for the Property Industry
Stockton-on-tees, Stockton-on-Tees TS18
1/5, 2 Reviews
0% Recommended
0% letting valuation accuracy
0% letting fee satisfaction
No Description Found
"The agent was rude and..."
Share On : 
1 Star Review
By : 'medic'
Services : Letting(As a Tenant)
Would you recommend ? : No
Postcode : TS17
May 31, 2013
People found this helpful1
The agent was rude and horrible to deal with. It was her way or the highway and was exceptionally incompetent at communication for a manager. She had a terrible attitude that led to us reporting her to head office. She since has had a disciplinary but despite this thought it wise to tell us that she "wouldn't do a thing differently" AVOID AT ALL COSTS. If you're the least bit weak minded or naive she'll over charge you massively. She wanted us to pay ridiculous admin fees which were reduced to £500 eventually for renting a 5 bed property for 12 months. She also wanted us to pay council tax to them (when she clearly knew that we are exempt) AT EVERY HURDLE SHE TRIED TO CHARGE US MORE AND MORE. Her love of money obviously far outweighs her integrity and desire to provide a good service. I can't stress how difficult a woman she is. INSTEAD OF MAKING US FEEL COMFORTABLE AND AT EASE, SHE USED SCARE TACTICS. If you have plenty of cash to blow and love being overcharged, ripped off and agreeing to everything without question then this is the branch for you! I never write reviews but I feel I have a moral duty to warn prospective customers.
What agent could do to change your mind?
1) learn to communicate effectively 2) sort out your apparent attitude problems 3) don\'t bully students (Queens campus\'s Accommodation Office know about you and want us to provide regular feedback which unfortunately has so far been for us and yourselves very negative) 4) Charge reasonable prices in-line with competition 5) If charging high prices, provide excellent customer service (which has so far been appalling) 6) Try and focus on making customers feel at ease instead of scaring them into signing.
Was this helpful?:
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 0% | £0 | £0 |
Address
Bridgfords
18 Bishop Street, Stockton-on-Tees, County Durham
TS18 1SY
01642 386347
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- ?OnTheMarket
- ?Rightmove
- ?Zoopla
Social Media
Rankings
Latest Properties
No Property Found
No Property Found
Bridgfords Branches (View All 89)
I enquired by email about a ...
Share On :
1 Star Review
Craig
By : 'Roger'
Services : Sales( Prospective Vendor/Buyer )
Sold price : £85000
Would you recommend ? : No
Postcode : TS
Apr 9, 2015
People found this helpful2
I enquired by email about a property using the contact on their website. Two days later I had a response with no usual greeting ( Dear ... ), had copied and pasted my email then responded to each point in red lettering. No sign off closing ( e.g. Regards etc. ). Obvious to me I was an... Read Full Review
Comments (0)
Was this helpful?:
Roger said about Bridgfords
Services : Sales( Prospective Vendor/Buyer )Date: 9th Apr 2015
I enquired by email about a property using the contact on their website. Two days later I had a response with no usual greeting ( Dear ... ), had copied and pasted my email then responded to each point in red lettering. No sign off closing ( e.g. Regards etc. ). Obvious to me I was an inconvenience, despite being a prime, genuine buyer. This response from him also requested me to register with their Company, which I had done the previous day by phone. So no knowledge of this, or communication with collegue - and he is the Branch Manger adding BsC (Hons) after his name !!!
The UK's Largest Customer Review Website for the Property Industry
The agent was rude and ...
Share On :
1 Star Review
By : 'medic'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : TS17
May 31, 2013
People found this helpful1
The agent was rude and horrible to deal with. It was her way or the highway and was exceptionally incompetent at communication for a manager. She had a terrible attitude that led to us reporting her to head office. She since has had a disciplinary but despite this thought it wise to tell us... Read Full Review
What agent could do to change your mind?
1) learn to communicate effectively 2) sort out your apparent attitude problems 3) don\'t bully students (Queens campus\'s Accommodation Office know about you and want us to provide regular feedback which unfortunately has so far been for us and yourselves very negative) 4) Charge reasonable prices in-line with competition 5) If charging high prices, provide excellent customer service (which has so far been appalling) 6) Try and focus on making customers feel at ease instead of scaring them into signing.
Comments (0)The agent was rude and horrible to deal with. It was her way or the highway and was exceptionally incompetent at communication for a manager.
Was this helpful?:
medic said about Bridgfords
Services : Letting( As a Tenant )Date: 31st May 2013
The agent was rude and horrible to deal with. It was her way or the highway and was exceptionally incompetent at communication for a manager.
She had a terrible attitude that led to us reporting her to head office. She since has had a disciplinary but despite this thought it wise to tell us that she "wouldn't do a thing differently"
AVOID AT ALL COSTS.
If you're the least bit weak minded or naive she'll over charge you massively. She wanted us to pay ridiculous admin fees which were reduced to £500 eventually for renting a 5 bed property for 12 months. She also wanted us to pay council tax to them (when she clearly knew that we are exempt)
AT EVERY HURDLE SHE TRIED TO CHARGE US MORE AND MORE. Her love of money obviously far outweighs her integrity and desire to provide a good service. I can't stress how difficult a woman she is. INSTEAD OF MAKING US FEEL COMFORTABLE AND AT EASE, SHE USED SCARE TACTICS.
If you have plenty of cash to blow and love being overcharged, ripped off and agreeing to everything without question then this is the branch for you!
I never write reviews but I feel I have a moral duty to warn prospective customers.
The UK's Largest Customer Review Website for the Property Industry
1 - 2 of 2 items
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
