“Very high quality service at a very reasonable rate...”
5 Star Review
Feb 21,2019
By:
'Jonny'
Feb 21,2019
Branch: Leeds, Mortgages -1 Feast Field
Services: They arranged our mortgage
Sold price: £210000
Would you recommend?: Yes
Postcode: LS4
Branch: Leeds, Mortgages -1 Feast Field
They arranged our mortgage
Sold price: £210000
Postcode: LS4
2
people found
this helpful
I can't recommend Sunjay and Donna enough!
At the start of my 'journey' as a first time buyer, I had an appointment with 2 different Mortgage Advisors, Sunjay being one of them and another at a nearby competitor on a different estate agent's recommendation. The difference between them couldn't have been greater, they really were worlds apart - Sunjay came across a far more knowledgeable, personable and decent, whereas the other person came across as untrustworthy and that he was just after my money. Naturally, I choose to go with Sunjay and can now say what a good decision that has been.
Throughout the entire process, Sunjay has been completely transparent, everything was detailed up front without any obligation or 'sales pressure', and he had put a lot of effort in helping me no-obligation before I even paid a penny. The cost was very reasonable and well worth it for the quality service offered, I feel like the advice and service has been worth every penny.
Sunjay has listened throughout and always made sure I understood the various aspects of what he was going through, and if not, he took the time to explain it all very well in a way that was easy to follow. I feel confident that Sunjay's recommendations have all been in my best interest and he has helped me to ensure that I have selected good quality products instead of wasting my money.
You often hear about mortgage and house buying processes being quite slow, so I have been most impressed with how quickly Sunjay responds to my queries and his availability - if he couldn't take a call there and then he would always follow up soon after, he made sure to keep me updated at every step of the way whenever there was any updates, nothing was ever too much trouble and if I needed anything he would be on it right away. I was very surprised at how quick everything was to be done.
Similarly, when I had a query about the vendors, I sent an e-mail to Donna and she followed it up straight away with a phone call, she then got in touch with their solicitors at my request and offered her assistance to them on any matters, all of this has really helped smooth the process and I can't fault the service at all.
I would not hesitate to recommend Sunjay and Donna - in fact, I already have referred one person to them on my personal recommendation and look to refer more to them in the future.
Comment on agent fees
Very reasonable, excellent value for quality service
2
people found
this helpful
Was this helpful?
Yes
As a testament to my quality it's always welcomed receiving a recommendation.
Hoping that you have the keys to your first home in the coming weeks and your employer opens up an office in Leeds to make your commute a little easier.