100% sales valuation accuracy
100% sales fee satisfaction
Aug 30,2015
Aug 30,2015
0
people found
this helpful
this helpful
We have been landlords with Pinewood since their early days in Clowne when we began renting out our first property.
All of the staff at Pinewood have been helpful when we have needed them, and it is difficult to pick out two for special mention. Sherrell has kept our accounts in order, Shane and Naomi have helped us to find new tenants.
However, Stacey was extremely helpful to us when we ventured into the property rental market, providing us with much-needed advice and assistance from his own experience as a landlord.
We needed someone we could trust to get us started, and we found that person in Stacey.
He has continued to help us over the years, including occasions when we have had difficulties with other agents in other parts of the country and needed some friendly advice.
Kay has also been helpful to us from the early days, sorting out the maintenance issues, liaising with workmen, keeping an eye on our property and making sure it remains in good repair.
For a landlord, the protection and security of the property is of particular importance. If you can't get to the property yourself, you need someone you can trust to tell you what needs fixing and what doesn't. Kay is our eyes and ears, and we are very pleased with the help she has given us over the years.
All of the staff at Pinewood have been helpful when we have needed them, and it is difficult to pick out two for special mention. Sherrell has kept our accounts in order, Shane and Naomi have helped us to find new tenants.
However, Stacey was extremely helpful to us when we ventured into the property rental market, providing us with much-needed advice and assistance from his own experience as a landlord.
We needed someone we could trust to get us started, and we found that person in Stacey.
He has continued to help us over the years, including occasions when we have had difficulties with other agents in other parts of the country and needed some friendly advice.
Kay has also been helpful to us from the early days, sorting out the maintenance issues, liaising with workmen, keeping an eye on our property and making sure it remains in good repair.
For a landlord, the protection and security of the property is of particular importance. If you can't get to the property yourself, you need someone you can trust to tell you what needs fixing and what doesn't. Kay is our eyes and ears, and we are very pleased with the help she has given us over the years.
Comment on agent fees
Fees are competitive, but some agents provide less service for their money.
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
3rd Sep 2024
reviewed by 'Aaron'
11th May 2023
reviewed by 'Nick Paice'
26th Aug 2020
reviewed by 'Diane'
24th Aug 2020
reviewed by 'Rebecca'
22nd Aug 2020
reviewed by 'Dominic'
Opening Hours
Address
Pinewood Properties
33 Holywell Street
Chesterfield
Derbyshire
S41 7SA
01246 224286
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £70,000 | £450,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 308 | 2 | 284 | 11 | 54 | 1 | 19 | 0 | 47 | 0 |
Areas covered
- S40
- S41
- S42
- S43
- S44
- S45
- S18
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Sep 03,2024
Sep 03,2024
0
people found
this helpful
this helpful
Mandy has been amazing from start to finish.
She walked me through every step of the process.
I could always get in touch with her with any questions I had and the knowledge she has regarding her job is top class.
Thank you mandy for ...
read full review
read full review
Was this helpful?
Yes
Yes
May 11,2023
May 11,2023
0
people found
this helpful
this helpful
This company is utterly infuriating to deal with. The kids running the day-to-day are clueless whilst the owners wash their hands of any responsibility💩...
read full review
read full review
Attachments
Was this helpful?
Yes
Yes
Aug 26,2020
Aug 26,2020
0
people found
this helpful
this helpful
I have used Pinewood for a number of years and they never fail to provide me with a brilliant service. Sam was my contact this time and she was professional, helpful and friendly. She has kept me informed all the way and made it a ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 24,2020
Aug 24,2020
0
people found
this helpful
this helpful
Excellent customer service. Have dealt with a lot of estate agents these past few months and pinewood have always been pleasant to speak with, and actually want to help you find somewhere unlike so many other Estate agents...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 22,2020
Aug 22,2020
0
people found
this helpful
this helpful
When me and my girlfriend needed a property, we turned to pinewoods, their extremely polite and professional staff guided us to finding our home together....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 17,2020
Aug 17,2020
0
people found
this helpful
this helpful
Excellent communication, very friendly staff, extremely helpful with our relocation from the South West and a very speedy service to meet our moving / employment requirements.
Highly recommended....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 14,2020
Aug 14,2020
0
people found
this helpful
this helpful
I’ve been really impressed with Pinewoods since asking them to manage letting out my property. They are incredibly prompt in all their dealings, communicate every step of the way and nothing is too much trouble.
Stacey initially viewed the property and gave me some ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 14,2020
Aug 14,2020
0
people found
this helpful
this helpful
Would highly recommend this company. Our agent in particular was very patient and helpful in guiding is through the process and yet responded to everything very quickly to ensure we could move in as quick as possible. Couldn't have asked for more. Thank you!...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 11,2020
Aug 11,2020
0
people found
this helpful
this helpful
Pinewood Properties has been brilliant guiding me through my first tenancy application, they are very helpful and attentive. I feel great knowing that i am being helped by a team of professional and kind people. I have personally been dealing with Samantha Measham and she ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 03,2020
Aug 03,2020
0
people found
this helpful
this helpful
I received an excellent service from Tom and the team at Pinewood. During these difficult times my sale was well managed and prospective purchasers well vetted. The team kept me informed at all times and went that extra mile to contact all parties to ensure ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 27,2020
Jul 27,2020
0
people found
this helpful
this helpful
Kay was very quick to respond to my question. She sorted out a quote for me within a couple of hours. In fact the boiler issue was resolved the same day. I was impressed with Kay's efficiency and gladly give her 5 stars....
read full review
read full review
Was this helpful?
Yes
Yes
Jul 14,2020
Jul 14,2020
0
people found
this helpful
this helpful
Despite the coronavirous limitations our negotiator has responded rapidly to our needs, questions and concerns. Our agent has been working very hard to complete our move....
read full review
read full review
Was this helpful?
Yes
Yes
Jul 05,2020
Jul 05,2020
0
people found
this helpful
this helpful
Flawless service from Pinewood. The whole experience we received when finding our new flat was brilliant. Sam’a customer service was perfect and she helped us every step of the way....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 20,2020
Jun 20,2020
0
people found
this helpful
this helpful
Selling an expensive property during Brexit and then Covid 19 takes more than just professionalism, it takes persistence. A quality service, professionally carried out, with a polite good humor. Personal....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 15,2020
Jun 15,2020
0
people found
this helpful
this helpful
Excellent service and care from beginning to end, we are so pleased we chose Pinewood.
The whole process was made far easier due to the help, advice and support from Tom, having that one point of contact is brilliant!
To sell your house during a ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 15,2020
Jun 15,2020
0
people found
this helpful
this helpful
We cannot thank Tom enough for all of his advice and support in the selling of our house and buying our new home. In such challenging times for everyone, Tom has been kind, calm, informative, supportive and professional throughout the whole process. No question was ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 13,2020
Jun 13,2020
0
people found
this helpful
this helpful
we recently used pinewood to sell our property and buy our new home. Even though covid-19 came along and caused a disturbance but they still continued.
Right from the start the valuer Stacy came up with right price for a quick sale and the coloured ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 07,2020
Jun 07,2020
0
people found
this helpful
this helpful
From first enquiry, through to completion, Pinewood Properties were extremely helpful and supportive at every step of the process. Nothing was too much trouble for them, and they kept us completely informed very regularly. Our journey was beset with difficulties due to Covid 19, but Pinewood ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 03,2020
Jun 03,2020
0
people found
this helpful
this helpful
Very efficient service prompt and kept us up to date at all times explained everything in detail, if we needed anything changing it’s been done promptly...
read full review
read full review
Was this helpful?
Yes
Yes
May 29,2020
May 29,2020
0
people found
this helpful
this helpful
Tom Alberts
1. A great guy always let us up to date with information.
2. We had a few issues which he got resolved ASAP.
3. In the difficult Covid 19 times we had regular emails just keeping us up to date.
4. I would have no hesitation in recommending ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 30,2020
Apr 30,2020
0
people found
this helpful
this helpful
Very friendly and helpful service, good communication too. Chased up sluggish solicitors on my behalf as well, keeping me updated. Thanks!...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 17,2020
Apr 17,2020
0
people found
this helpful
this helpful
Tom has dealt with my purchase and has been amazing whenever I have needed his assistance and couldn’t fault his response time and also when I didn’t get something he explained it as this was my first purchase...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 17,2020
Apr 17,2020
0
people found
this helpful
this helpful
Pinewood Provided excellent customer service. They were extremely helpful and efficient. Well done and many thanks. I would not hesitate to recommend their services....
read full review
read full review
Was this helpful?
Yes
Yes
Mar 31,2020
Mar 31,2020
0
people found
this helpful
this helpful
Just brilliant, at every stage. Cant recommend them enough. Thank you for everything from the valuation stage, the sales guys in particular....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 26,2020
Feb 26,2020
0
people found
this helpful
this helpful
Pinewoods are always on the case, communicate well and sort issues out promptly. I have used Pinewoods for many years and can recommend with confidence....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 17,2020
Feb 17,2020
0
people found
this helpful
this helpful
Tom was diplomacy personified when dealing with us and potential buyers. He was knowledgeable and gave sound advice and was reassuring when that was appropriate....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 14,2020
Feb 14,2020
0
people found
this helpful
this helpful
Brilliant service from the Pinewood team from start to finish. Constantly being updated and no query or question was a problem. Wouldn't hesitate to use them again and we only went with them in first place as all we heard was great things and recommendations ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 18,2020
Jan 18,2020
0
people found
this helpful
this helpful
Tom and the Pinewood team were very professional and attentive. They took time and care to value and present and followed everything up. They clearly go above and beyond....
read full review
read full review
Was this helpful?
Yes
Yes
Jan 07,2020
Jan 07,2020
0
people found
this helpful
this helpful
Great communication and response always helpful and knowledgeable , Either rental or selling as I have in the past , would reccomend...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 09,2019
Dec 09,2019
0
people found
this helpful
this helpful
Fantastic service from Stacey, Julie and the team. They explain the process extremely well and support you throughout.
I would highly recommend....
read full review
read full review
Was this helpful?
Yes
Yes
Rebecca
(186)
Sherrell
(112)
Kay
(75)
Hayley
(40)
Julie
(37)
Stacey
(37)
Scott
(30)
Shane
(30)
Tom
(27)
Kate
(22)
Thomas
(10)
Laura
(6)
Joanne
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 10:49 AM 16/10/2018 by allAgents
Best Letting Agent in Chesterfield 
Best Estate Agent in Chesterfield 
