A truly independent local letting agents and property management company
From day one, we had a set idea of what we wanted to achieve with our company. We have always believed that the single most vital ingredient to making our company successful is customer service with constant and never ending improvement.
Pi
newood was formed in 2004, opening its first office in Chesterfield. We began by offering property management and residential lettings in the Derbyshire area, soon expanding to Sheffield, South Yorkshire. Five years on, we have established ourselves as a customer friendly letting agents.
So from the beginning, we have set out to make sure we offer the highest quality brochures, the latest technology, and constant contact with all our clients and as much advertising as is needed to name just a few. as a go ahead property management company and letting agents, we know ourselves that the devil is in the detail.
By : 'Happy' Services : Letting(As a Owner) Rent PCM : £400 Would you recommend ? : Yes Postcode : S43
Aug 29, 2015
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We have been landlords with Pinewood since their early days in Clowne when we began renting out our first property.
All of the staff at Pinewood have been helpful when we have needed them, and it is difficult to pick out two for special mention. Sherrell has kept our accounts in order, Shane and Naomi have helped us to find new tenants.
However, Stacey was extremely helpful to us when we ventured into the property rental market, providing us with much-needed advice and assistance from his own experience as a landlord.
We needed someone we could trust to get us started, and we found that person in Stacey.
He has continued to help us over the years, including occasions when we have had difficulties with other agents in other parts of the country and needed some friendly advice.
Kay has also been helpful to us from the early days, sorting out the maintenance issues, liaising with workmen, keeping an eye on our property and making sure it remains in good repair.
For a landlord, the protection and security of the property is of particular importance. If you can't get to the property yourself, you need someone you can trust to tell you what needs fixing and what doesn't. Kay is our eyes and ears, and we are very pleased with the help she has given us over the years.
What agent could do to change your mind?
Fees are competitive, but some agents provide less service for their money.
Comments on Agent Fees
Fees are competitive, but some agents provide less service for their money.
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By : 'Aaron' Services : Letting( As a Tenant ) Rent PCM : £650 Would you recommend ? : Yes Postcode : S44
Sep 3, 2024
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Mandy has been amazing from start to finish.
She walked me through every step of the process.
I could always get in touch with her with any questions I had and the knowledge she has regarding her job is top class.
Thank you mandy for all the help in moving into my new... Read Full Review
Services : Letting( As a Tenant )Date: 3rd Sep 2024
Mandy has been amazing from start to finish. She walked me through every step of the process. I could always get in touch with her with any questions I had and the knowledge she has regarding her job is top class.
Thank you mandy for all the help in moving into my new property
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Infuriating and ...
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1 Star Review
By : 'Nick' Services : Letting( As a Owner ) Rent PCM : £550 Would you recommend ? : No Postcode : S42
May 10, 2023
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This company is utterly infuriating to deal with. The kids running the day-to-day are clueless whilst the owners wash their hands of any... Read Full Review
Services : Letting( As a Owner )Date: 10th May 2023
This company is utterly infuriating to deal with. The kids running the day-to-day are clueless whilst the owners wash their hands of any responsibility?
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5 Star ...
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5 Star Review
Samantha
By : 'Diane' Services : Letting( As a Owner ) Rent PCM : £375 Would you recommend ? : Yes Postcode : S45
Aug 25, 2020
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I have used Pinewood for a number of years and they never fail to provide me with a brilliant service. Sam was my contact this time and she was professional, helpful and friendly. She has kept me informed all the way and made it a very easy and smooth transaction. Thank you... Read Full Review
Services : Letting( As a Owner )Date: 25th Aug 2020
I have used Pinewood for a number of years and they never fail to provide me with a brilliant service. Sam was my contact this time and she was professional, helpful and friendly. She has kept me informed all the way and made it a very easy and smooth transaction. Thank you Sam
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Excellent customer ...
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5 Star Review
Samantha
By : 'Rebecca' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : S44
Aug 23, 2020
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Excellent customer service. Have dealt with a lot of estate agents these past few months and pinewood have always been pleasant to speak with, and actually want to help you find somewhere unlike so many other Estate... Read Full Review
Services : Letting( As a Tenant )Date: 23rd Aug 2020
Excellent customer service. Have dealt with a lot of estate agents these past few months and pinewood have always been pleasant to speak with, and actually want to help you find somewhere unlike so many other Estate agents
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Fantastic, professional ...
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5 Star Review
Samantha
By : 'Dominic' Services : Letting( As a Tenant ) Rent PCM : £565 Would you recommend ? : Yes Postcode : S41
Aug 21, 2020
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When me and my girlfriend needed a property, we turned to pinewoods, their extremely polite and professional staff guided us to finding our home... Read Full Review
Services : Letting( As a Tenant )Date: 21st Aug 2020
When me and my girlfriend needed a property, we turned to pinewoods, their extremely polite and professional staff guided us to finding our home together.
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Excellent communication, very ...
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5 Star Review
Samantha
By : 'Matt' Services : Letting( As a Tenant ) Rent PCM : £81 Would you recommend ? : Yes Postcode : S44
Aug 16, 2020
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Excellent communication, very friendly staff, extremely helpful with our relocation from the South West and a very speedy service to meet our moving / employment requirements.
Highly... Read Full Review
Services : Letting( As a Tenant )Date: 16th Aug 2020
Excellent communication, very friendly staff, extremely helpful with our relocation from the South West and a very speedy service to meet our moving / employment requirements. Highly recommended.
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Would highly recommend this ...
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5 Star Review
Samantha
By : 'Hannah' Services : Letting( As a Tenant ) Rent PCM : £550 Would you recommend ? : Yes Postcode : S41
Aug 13, 2020
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Would highly recommend this company. Our agent in particular was very patient and helpful in guiding is through the process and yet responded to everything very quickly to ensure we could move in as quick as possible. Couldn't have asked for more. Thank... Read Full Review
Services : Letting( As a Tenant )Date: 13th Aug 2020
Would highly recommend this company. Our agent in particular was very patient and helpful in guiding is through the process and yet responded to everything very quickly to ensure we could move in as quick as possible. Couldn't have asked for more. Thank you!
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I’ve been really ...
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5 Star Review
Stacey
Samantha
By : 'Jane' Services : Letting( As a Owner ) Rent PCM : £675 Would you recommend ? : Yes Postcode : S41
Aug 13, 2020
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I’ve been really impressed with Pinewoods since asking them to manage letting out my property. They are incredibly prompt in all their dealings, communicate every step of the way and nothing is too much trouble.
Stacey initially viewed the property and gave me some really useful... Read Full Review
Services : Letting( As a Owner )Date: 13th Aug 2020
I’ve been really impressed with Pinewoods since asking them to manage letting out my property. They are incredibly prompt in all their dealings, communicate every step of the way and nothing is too much trouble. Stacey initially viewed the property and gave me some really useful advice regarding the let, as well as being friendly and personable. I have dealt mainly with Sam (Meaghan) who is always cheerful, friendly and professional, quickly actioning anything that is outstanding. She really has taken all the stress out of managing the let, which is exactly what I was looking for! Pinewoods have secured a much higher rent than I was previously receiving and found a tenant quickly. I would have no hesitation in recommending them.
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Pinewood Properties has been ...
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5 Star Review
Samantha
By : 'Holly' Services : Letting( As a Tenant ) Rent PCM : £375 Would you recommend ? : Yes Postcode : S45
Aug 10, 2020
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Pinewood Properties has been brilliant guiding me through my first tenancy application, they are very helpful and attentive. I feel great knowing that i am being helped by a team of professional and kind people. I have personally been dealing with Samantha Measham and she has been great, a real... Read Full Review
Services : Letting( As a Tenant )Date: 10th Aug 2020
Pinewood Properties has been brilliant guiding me through my first tenancy application, they are very helpful and attentive. I feel great knowing that i am being helped by a team of professional and kind people. I have personally been dealing with Samantha Measham and she has been great, a real asset to the team
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I received an excellent ...
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5 Star Review
Tom
Hayley
By : 'Simon' Services : Sales( As a Vendor ) Sold price : £219000 Would you recommend ? : Yes Postcode : S41
Aug 2, 2020
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I received an excellent service from Tom and the team at Pinewood. During these difficult times my sale was well managed and prospective purchasers well vetted. The team kept me informed at all times and went that extra mile to contact all parties to ensure the sale was moving forward. I would... Read Full Review
I received an excellent service from Tom and the team at Pinewood. During these difficult times my sale was well managed and prospective purchasers well vetted. The team kept me informed at all times and went that extra mile to contact all parties to ensure the sale was moving forward. I would highly recommend Pinewood.
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Kay was very quick to respond ...
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5 Star Review
Kay
By : 'Alison' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : S42
Jul 26, 2020
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Kay was very quick to respond to my question. She sorted out a quote for me within a couple of hours. In fact the boiler issue was resolved the same day. I was impressed with Kay's efficiency and gladly give her 5... Read Full Review
Services : Letting( As a Owner )Date: 26th Jul 2020
Kay was very quick to respond to my question. She sorted out a quote for me within a couple of hours. In fact the boiler issue was resolved the same day. I was impressed with Kay's efficiency and gladly give her 5 stars.
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Our move to ...
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5 Star Review
Samantha
By : 'Samuel' Services : Letting( As a Tenant ) Rent PCM : £750 Would you recommend ? : Yes Postcode : S44
Jul 13, 2020
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Despite the coronavirous limitations our negotiator has responded rapidly to our needs, questions and concerns. Our agent has been working very hard to complete our... Read Full Review
Services : Letting( As a Tenant )Date: 13th Jul 2020
Despite the coronavirous limitations our negotiator has responded rapidly to our needs, questions and concerns. Our agent has been working very hard to complete our move.
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Flawless service from ...
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5 Star Review
Sam
Stacey
By : 'Amelia' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : S21
Jul 4, 2020
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Flawless service from Pinewood. The whole experience we received when finding our new flat was brilliant. Sam’a customer service was perfect and she helped us every step of the... Read Full Review
Services : Letting( As a Tenant )Date: 4th Jul 2020
Flawless service from Pinewood. The whole experience we received when finding our new flat was brilliant. Sam’a customer service was perfect and she helped us every step of the way.
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Persistence ...
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5 Star Review
Tom
By : 'Mr' Services : Sales( As a Vendor ) Sold price : £280000 Would you recommend ? : No Postcode : S44
Jun 19, 2020
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Selling an expensive property during Brexit and then Covid 19 takes more than just professionalism, it takes persistence. A quality service, professionally carried out, with a polite good humor.... Read Full Review
Mr Graham Cartledge said about Pinewood Properties
Services : Sales( As a Vendor )Date: 19th Jun 2020
Selling an expensive property during Brexit and then Covid 19 takes more than just professionalism, it takes persistence. A quality service, professionally carried out, with a polite good humor. Personal.
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Thank ...
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Tom
By : 'Rebecca' Services : Sales( As a Buyer ) Sold price : £235000 Would you recommend ? : Yes Postcode : S42
Jun 14, 2020
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We cannot thank Tom enough for all of his advice and support in the selling of our house and buying our new home. In such challenging times for everyone, Tom has been kind, calm, informative, supportive and professional throughout the whole process. No question was too small or too silly and Tom... Read Full Review
We cannot thank Tom enough for all of his advice and support in the selling of our house and buying our new home. In such challenging times for everyone, Tom has been kind, calm, informative, supportive and professional throughout the whole process. No question was too small or too silly and Tom made sure we were kept in the loop at all times. We would highly recommend Tom and Pinewood Properties to anyone buying or selling their home. Thank you all for all of your hard work.
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Excellent service and care ...
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5 Star Review
Tom
Stacey
By : 'Helen' Services : Sales( As a Vendor ) Sold price : £235000 Would you recommend ? : Yes Postcode : S42
Jun 14, 2020
People found this helpful0
Excellent service and care from beginning to end, we are so pleased we chose Pinewood.
The whole process was made far easier due to the help, advice and support from Tom, having that one point of contact is brilliant!
To sell your house during a pandemic isn’t ideal and we did feel... Read Full Review
Services : Sales( As a Vendor )Date: 14th Jun 2020
Excellent service and care from beginning to end, we are so pleased we chose Pinewood. The whole process was made far easier due to the help, advice and support from Tom, having that one point of contact is brilliant! To sell your house during a pandemic isn’t ideal and we did feel vulnerable at times but Tom always kept us up to date and reassured us everything was going well, thank you.
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we recently used pinewood to ...
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5 Star Review
Tom
Stacey
By : 'Mark' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : S44
Jun 12, 2020
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we recently used pinewood to sell our property and buy our new home. Even though covid-19 came along and caused a disturbance but they still continued.
Right from the start the valuer Stacy came up with right price for a quick sale and the coloured brochures we're of great quality.
We were ... Read Full Review
we recently used pinewood to sell our property and buy our new home. Even though covid-19 came along and caused a disturbance but they still continued. Right from the start the valuer Stacy came up with right price for a quick sale and the coloured brochures we're of great quality. We were given a point of contact Tom Alberts, he looked after us from start to finish. All emails were replied to, promptly and he chased all solicitor's/conveyancers on our behalf. All the staff were brilliant, but made it easier to have 1 point of contact. I would use these again and I'd give them a 5 star rating.
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Above and ...
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5 Star Review
Tom
Hayley
By : 'Judy' Services : Sales( As a Buyer ) Sold price : £230000 Would you recommend ? : Yes Postcode : S40
Jun 6, 2020
People found this helpful0
From first enquiry, through to completion, Pinewood Properties were extremely helpful and supportive at every step of the process. Nothing was too much trouble for them, and they kept us completely informed very regularly. Our journey was beset with difficulties due to Covid 19, but Pinewood... Read Full Review
From first enquiry, through to completion, Pinewood Properties were extremely helpful and supportive at every step of the process. Nothing was too much trouble for them, and they kept us completely informed very regularly. Our journey was beset with difficulties due to Covid 19, but Pinewood worked very hard to communicate effectively with everyone involved. The final days prior to completion were very stressful, but Pinewood used their expertise to ensure that we finally moved in to our new home.
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Very efficient service prompt ...
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5 Star Review
Stacey
Tom
By : 'Ruth' Services : Property Management Would you recommend ? : Yes Postcode : S41
Jun 2, 2020
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Very efficient service prompt and kept us up to date at all times explained everything in detail, if we needed anything changing it’s been done... Read Full Review
Services : Property Management( )Date: 2nd Jun 2020
Very efficient service prompt and kept us up to date at all times explained everything in detail, if we needed anything changing it’s been done promptly
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Tom Alberts 1. A great guy ...
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5 Star Review
Tom
By : 'Nigel' Services : Sales( As a Buyer ) Sold price : £180000 Would you recommend ? : Yes Postcode : S43
May 28, 2020
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Tom Alberts
1. A great guy always let us up to date with information.
2. We had a few issues which he got resolved ASAP.
3. In the difficult Covid 19 times we had regular emails just keeping us up to date.
4. I would have no hesitation in recommending to to any of my friends or colleagues.
5 it ... Read Full Review
Tom Alberts 1. A great guy always let us up to date with information. 2. We had a few issues which he got resolved ASAP. 3. In the difficult Covid 19 times we had regular emails just keeping us up to date. 4. I would have no hesitation in recommending to to any of my friends or colleagues. 5 it has been a pleasure thanks Again Tom ?
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 10/16/2018, 4:19:49 AM by allAgents
Awards won by Pinewood Properties, Chesterfield S41 7SA