Excellent prompt customer service! Always efficiently handled and queries answered straight away! Not a bad word to say really! Very satisfied ... Read Full Review

Big thanks to everyone for keeping in touch throughout the process. Always kept up to date and informed and nothing ever too much ... Read Full Review

I cannot select any two members of staff as all staff I have dealt with have been approachable, professional and very helpful. I can not recommend pinewood lettings highly enough nothing is too much ... Read Full Review

Whilst I understand Rebecca makes us aware of rent reviews etc. If we decide not to go ahead & increase our tenants rent. Rebecca respects our decision & we never feel under pressure & she respects our ... Read Full Review

Pinewood have been the lettings agents for the property I have rented for the last 4 years. In all that time, I have not experienced any issues with them. They have organised trades-people to attend the property promptly when required to carry out repairs without any fuss or bother. I ... Read Full Review

Rebecca was very professional, polite and efficient in dealing with my property's rent review and once signed off by myself - the Section 13 notice was sent out ... Read Full Review

Rebecca has been very prompt and helpful when dealing with my rental property. Excellent service and advice thank you very ... Read Full Review

Pinewood chesterfield having been looking after my properties for the last 4 years and I have to say I've been delighted with the service they have provided me. Always on top of everything and couldn't ask for anymore. After having a really bad experience with a different agent, the ... Read Full Review

Rebecca is very professional. She deals with any issues in an efficient,warm, friendly way. She is so reliable it's unreal!! Although we contact each other via email I feel that her service is very personal and I always come away with a smile. She has made renting my property feel so ... Read Full Review

Always polite and can answer any queries regarding rent/maintenance issues regarding property. Very happy with Pinewood and would highly recommend to friends and ... Read Full Review

Tennant renewed contract, excellent communication by Rebecca. I had concerns something was missed and she worked quickly to get this resolved, answering all my emails in a very professionally ... Read Full Review

Recently our rent was due to be increased. I phoned your branch and was put through to Rebecca. I wasn't very calm and was quite upset, and she was just delightful. She explained why the rent may be increased, and really helped explain things. She told me my options while putting me at ease ... Read Full Review

The correspondence from this agent was very quick in sorting the resigning of my new 6 month contract with ... Read Full Review

I am very happy so far with the service. It was very good and clear communication, very well organised. I would highly ... Read Full Review

Rebecca emailed this morning to keep me up to date with a request I had made against my property. Within an hour of me posing said question to Rebecca I had got a detailed answer and my request all actioned. This is not the first dealing I have had with Rebecca and on all occasions she has provided ... Read Full Review

Always friendly and welcoming. Repairs are responded to appropriately and in a timely fashion. Overall a good letting agency that protect both tenants and landlords best ... Read Full Review

Rebecca is very polite and resolved my issue promptly with excellent communication. Thank ... Read Full Review

Professional prompt and thorough service always given by Rebecca. Thankyou pinewood for being great agents. Happy with the service we have ... Read Full Review

Since I first started letting my property through Pinewood Lettings (Chesterfield branch) in 2012, I have always enjoyed excellent hassle-free service from all staff members and Rebecca Cooper in particular. In my 6 years of experience with them, their service has been faultless and they conduct ... Read Full Review

Rebecca Cooper has been highly efficient in recommending a rent review for our rented out property, and completing all the required forms plus liaising with the tenants. We are very satisfied with the service we have received and would always recommend Pinewood Lettings. A very positive ... Read Full Review