By : 'Natasha' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : ST5
1 Dec 2023
People found this helpful0
People always mention the negative. I have moved around a lot and I have experienced many estate agents around the north and midlands. Even as far as wales to some extent and to tell the truth. All estate agents are all the same really… they are all a disappointment. I mean what... Read Full Review
People always mention the negative. I have moved around a lot and I have experienced many estate agents around the north and midlands. Even as far as wales to some extent and to tell the truth. All estate agents are all the same really… they are all a disappointment. I mean what I’m saying is compared and comparison to what you know is how you form a review right? Whittaker and Biggs in Staffordshire I think it’s the leek branch. They actually care. They try their best and the customer service from them as estate agents go has been really positive. Always keeping us in the loop with the progress of any information we needed. They are the best attentive polite and they act like human beings. Which is rare in 2023 going to 24 now. Also thank you for making my wife and I feel comfortable enough to ask for what we want and to ask questions and for giving us a less stressful experience. We ended up moving to a different area and I am terrible with names but it was with my wife Shaunagh and we viewed so many properties until we found our home. In case you remember us.
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Disappointed ...
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1 Star Review
By : 'JB' Services : Sales( Prospective Vendor/Buyer ) Would you recommend ? : No Postcode : ST13
17 Jan 2019
People found this helpful2
Disappointed in the service I received from this agent. Whoever showed me around couldn't be bothered. Knew nothing about the property, couldn't be bothered to answer questions, just propped himself up against a wall. If you are a buyer, I'd advise to go elsewhere where you are... Read Full Review
Services : Sales( Prospective Vendor/Buyer )Date: 17th Jan 2019
Disappointed in the service I received from this agent. Whoever showed me around couldn't be bothered. Knew nothing about the property, couldn't be bothered to answer questions, just propped himself up against a wall. If you are a buyer, I'd advise to go elsewhere where you are looked after and valued.
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Terrible ...
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1 Star Review
By : 'Anon' Services : Sales( Prospective Vendor/Buyer ) Would you recommend ? : No Postcode : CHES
3 Jan 2019
People found this helpful0
Have had numerous viewings with different Estate Agents. All great apart from this one. Agent couldn't be bothered to answer any questions, didn't know anything about the property, just lent against a wall while I tried to do the viewing... Read Full Review
Services : Sales( Prospective Vendor/Buyer )Date: 3rd Jan 2019
Have had numerous viewings with different Estate Agents. All great apart from this one. Agent couldn't be bothered to answer any questions, didn't know anything about the property, just lent against a wall while I tried to do the viewing alone?!
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Happy ...
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5 Star Review
By : 'J' Services : Sales( As a Vendor ) Sold price : £360000 Would you recommend ? : Yes Postcode : ST13
24 Oct 2018
People found this helpful0
We had a number of agents value our property - other agents were fine but Whittaker & Biggs stood out. Marcus Kirkham visited and valued the property. He wasn't over the top but was confident that his valuation was on the money and indeed he was correct. They arranged for professional... Read Full Review
Comments on Agent Fees
The fee was fairly negotiated and represented good value for money. A fair price for a great job
Services : Sales( As a Vendor )Date: 23rd Oct 2018
We had a number of agents value our property - other agents were fine but Whittaker & Biggs stood out. Marcus Kirkham visited and valued the property. He wasn't over the top but was confident that his valuation was on the money and indeed he was correct. They arranged for professional photos to be taken - they looked great and the photographer was very professional but friendly. A sale was agreed quickly on our house which meant we were in a strong negotiating position on the house we've purchased. Marcus kept in touch regularly and was a pleasure to deal with. Whittaker & Biggs are a well established firm and have great high street presence but also marketed the property in the modern online way of today. I'm very happy and would highly recommend Whittaker & Biggs
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We went in to the Leek branch ...
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1 Star Review
By : 'Private' Services : Sales( Prospective Vendor/Buyer ) Rent PCM : £500 Would you recommend ? : No Postcode : SK13
12 Dec 2015
People found this helpful2
We went in to the Leek branch to look at properties to rent and the two agents were useless. Upon entering they were gossiping between each other and did not help us at all. Only when prompted for properties did they quickly pass us one piece of paper and then continue gossiping.
After viewing two ... Read Full Review
Services : Sales( Prospective Vendor/Buyer )Date: 12th Dec 2015
We went in to the Leek branch to look at properties to rent and the two agents were useless. Upon entering they were gossiping between each other and did not help us at all. Only when prompted for properties did they quickly pass us one piece of paper and then continue gossiping.
After viewing two properties on the same day, the gentleman who showed us around was very helpful and did a good job. However the properties themselves were falsely advertised with mould, dirt, faulty wiring and damp/dangerous wiring.
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They wanted £70 for a credit ...
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1 Star Review
By : 'Chris' Services : Letting( As a Prospective Landlord/Tenant ) Would you recommend ? : No Postcode : ST13
15 Jan 2015
People found this helpful2
They wanted £70 for a credit check which would have been forfeit if declined. No transparency in the process, no integrity from the... Read Full Review
Comments on Agent Fees
Too high - £70 for something that costs a couple of quid at most.
Services : Letting( As a Prospective Landlord/Tenant )Date: 15th Jan 2015
They wanted £70 for a credit check which would have been forfeit if declined. No transparency in the process, no integrity from the agency.
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