50% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
No company information
Latest Reviews
17th Jun 2021
reviewed by 'Kerry'
10th Sep 2020
reviewed by 'Katie'
19th Mar 2020
reviewed by 'christine'
5th Feb 2020
reviewed by 'Denise'
20th May 2019
reviewed by 'New'
12th Feb 2019
reviewed by 'Hesham'
Opening Hours
Address
Wards
119 High Street
Herne Bay
Kent
CT6 5LA
Sales 01227 361226 | Lettings 01227 361
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 100% | £260,000 | £365,000 |
| Lettings | 0% | 0% | £900 | £900 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 6 | 0 | 6 | 2 | 4 | 0 | 3 | 0 | 1 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Overall
Latest Properties
No Properties
Jun 17,2021
Jun 17,2021
0
people found
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Grace Scott of Herne bay agent is the most helpful person i have had to deal with any problems i had with my transactions i could not wish for a better person to help me. BIG THANK YOU Grace....
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Sep 10,2020
Sep 10,2020
3
people found
this helpful
this helpful
Customer service is poor. They never get back to you when promised to. I have tried to find out information on rental properties various times and the lady is rude and does not return calls....
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Mar 19,2020
Mar 19,2020
0
people found
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Very proactive and clearly have systems in place to review potential sellers/buyers. We sold through them and bought through them.
We completed on our sale and purchase this week and the entire team at Wards in Herne Bay were great. We could name them ...
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Feb 05,2020
Feb 05,2020
0
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I have used Wards many times, and found them excellent. Graham is very knowledgeable and helped me with any problems I had . All the staff are very helpful....
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May 20,2019
May 20,2019
0
people found
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Great thank you ! Grace
For our new home really caring as my wife is disabled Grace really eased us of stress and got us our new home and very understanding thank you so much for your help and understanding my wife !...
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Feb 12,2019
Feb 12,2019
3
people found
this helpful
this helpful
I informed them that i left the property and they didnt pay me my deposite even after they move my name from the contract and put it with my x.wife...
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Comment on agent fees
Very bad service ,very poor communication, and no customer service at all
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Nov 22,2017
Nov 22,2017
11
people found
this helpful
this helpful
Awful individual, Branch was awful to, responses to complaints with wording "let me make this simple for you" treating customers like idiots isn't a great customer service.
The guy lies through his teeth and plays customers off against one another, I have conversations in writing ...
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Comment on agent fees
Bad compared to Independents
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Dec 23, 2017
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If you think Hern bay Branch are bad,try Sheerness they tried to scam £600 extra from me,altering paper work after I'd signed it. ...
May 12,2014
May 12,2014
0
people found
this helpful
this helpful
Really pleased with everyone at Ward and Partners. Abi Miles made the initial viewing and application extremely easy and comfortable and this was followed up with very prompt email correspondence with Hamid Lone. Particularly pleased with Leah Williams' work in keeping me updated and informed ...
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Mar 04,2014
Mar 04,2014
0
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The staff guided me through the tenancy procedure making it as easy as possible for me to find what I wanted. My move was smooth and carried out with the minimum of fuss. I would recommend Wards as an agent to my friends and family....
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Mar 04,2014
Mar 04,2014
0
people found
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Absolutely great service from Abi, she took us to the property straight
away and we just fell in love. She also advised good ideas as to the layout
of the flat. Was very helpful and a very great service.
thank you very much!...
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Mar 03,2014
Mar 03,2014
0
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I found Abi & Hamid to be highly knowledgeable and experienced in the lettings area. They are thorough in their referencing and have found me very good tenants for 3 of my recently bought properties within days of my completing on the purchases, thus saving me money ...
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Feb 21,2014
Feb 21,2014
0
people found
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The service was good. Communication flowed. The staff member I had dealings with was efficient and courteous. I would certainly use this agent in the future....
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Oct 24,2013
Oct 24,2013
0
people found
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Abi is extremely professional and timely in all dealings with me. She responds to emails and calls to ensure I understand everything. I am pleasantly surprised by the service that I have received from her and her team....
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Oct 21,2013
Oct 21,2013
0
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I would like to thank Abi and Hamid from Ward and Partners, Herne Bay for the excellent service i received with the let of my property. I initially received a mail shot through the door and contacted Abi, who arranged to view the property. Everything ...
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Oct 17,2013
Oct 17,2013
0
people found
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Ward's have just relet my property in Broomfield for the second time. I have found Abi and Hamid to be friendly and proffessional. I have always felt confident that they will work in the background without my intervention.
Many thanks yet again.
Gerry...
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Sep 24,2013
Sep 24,2013
0
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Extremely professional and really know their rental market in the Whitstable/Herne Bay area. I liked the open house approach in terms potential tenants viewing my property.
As a new landlord they gave good advice and I feel that my property is in good hands....
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Sep 06,2013
Sep 06,2013
1
people found
this helpful
this helpful
We received frequent professional email alerts/updates and calls in regards to properties and were shown round a number of suitable homes by knowledgeable, courteous staff members. Once the offer had been accepted we had frequent updates and their own sales progressor helped no end ...
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Sep 10, 2013
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Thank you for taking the time to add these very nice comments which are very much appreciated. I am very pleased that you were happy with the service tou recieved and I will make sure to pass on your comments to Katie and the team. Regards, Jason Bunning,Group Partner ...
Aug 29,2013
Aug 29,2013
1
people found
this helpful
this helpful
1) Professional, proactive and friendly service from the outset and throughout the whole sales process. Special thanks to Lee Wilson for his seemingly boundless enthusiasm and efforts in this respect.
2) A realistic valuation that did not artificially get our hopes up (or vice versa)
3) Produced fantastic ...
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Apr 30,2013
Apr 30,2013
1
people found
this helpful
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As a first time Customer, it was a delight to deal with such pleasant friendly staff, they made me feel at ease, they were organised and the procedure very straight forward.
If I am to find a single fault: It would have to be with ...
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“10/10 for excellence, helpfullness and reassurence. Jodi especially was very reassuring, ......”
Mar 21,2013
Mar 21,2013
0
people found
this helpful
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10/10 for excellence, helpfullness and reassurence. Jodi especially was very reassuring, took the time
to listen to my concerns with patience and caring. Then also did Katie. Graham, was very prompt in dealing with queries we had from our solicitor Tolhurst, we were very perplexed at ...
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Apr 04, 2013
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Thank you for this great feedback - One out of five stars seems low given the brilliant comments though! All the team at Herne Bay really appreciate your business and hope to help again soon. Jason Bunning, Group Partner. ...
Feb 02,2013
Feb 02,2013
0
people found
this helpful
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Was greeted at the property very warmly by Hamid and shown around with no fuss. Hamid was courteous and very helpful.
He managed to secure the property and hand the keys to me within 48 hours, which was unexpected and wonderful.
A great service. Thank you ...
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Nov 19,2012
Nov 19,2012
2
people found
this helpful
this helpful
We have received very good customer service from Abi Miles regarding the introduction and handling of tenants
for our flat.
We found her most courteous, efficient and helpful.
Yours Sincerely
Angela and Paul Drane...
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Nov 24,2011
Nov 24,2011
15
people found
this helpful
this helpful
Please could I just say a great big thank you to Graham and his team at Ward & Partners in Herne Bay. My first time selling a property was made so much easier by your guidance and enthusiasm. I was recommended to use Ward & Partners by ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
