Stags experienced and professional staff are waiting to assist you with your property enquiry.
Stags Truro office is situated in Lemon Street, a wide attractive Georgian street, which is widely regarded as the best street in the city. The office was opened in 1999 and has a flourishing estate agents team and an e
stablished letting agents team. The Professional Services department can also be found here, giving expert advice on all planning, estate management and rural business issues, as well as carrying out professional valuations for probate, matrimonial disputes and inheritance tax to name but a few.
There are plenty of attractions in Truro, including the indoor Pannier Market, which is open all year round, the Hall for Cornwall (a performing arts venue), The Royal Cornwall Museum, and the Winter Festival, with its hugely popular paper lantern parade. The independent and state schools in the area rank well and offer education from 3 – 18.
Truro and the surrounding area is a wonderful part of the world and boasts renowned surfing beaches, coastal walks and excellent sailing waters. Within easy reach of the city are historic fishing villages including Fowey, Mevagissey, St Mawes, Mousehole, St Ives and Padstow.
By : 'Brian' Services : Sales( Prospective Vendor/Buyer ) Would you recommend ? : No Postcode : TR2
12 Jul 2023
People found this helpful1
Not particularly impressed with the sales department. I have been looking for a country property with some land and have a 1.5M budget. I Found one in Laddock and wanted initially a drive past, which I did and then called the agency to ask for some information over an informal chat with Lauren, and ... Read Full Review
Not particularly impressed with the sales department. I have been looking for a country property with some land and have a 1.5M budget. I Found one in Laddock and wanted initially a drive past, which I did and then called the agency to ask for some information over an informal chat with Lauren, and stated I was interested. This was never followed up on in anyway and then when I was googling property recently, I noted the advertising price had been lowered. Disappointingly, I would have thought as I have expressed an interest in the property, a follow up would have been the minimum requirement of a sales staff person, or a, 'would you like to view' might have been the obvious move forward from the agent, furthermore surely as I enquired, a call to say the property had been reduced in price recently would have been the second most obvious way forward from them. I have dealt with them before offering them one of my rentals and I was supposed to be on the mailing system with them for property alerts - really? I made a viewing yesterday, I called them. I was met by a member of the agency Brian who admitted he knows absolutely nothing about the property - Its £895,000 by the way, which I felt was appalling as it was necessary to at least have some basic details surely have details on a Victorian farm house. As I was then looking around the internal of the property he pointed out that he had another appointment on it, and they were due to arrive anytime! We were allocated just 30 minutes which we were not aware of when we had the appointment, and that alone was far to short for a property of its size and the land I needed to survey - frankly unacceptable and disgusting, as I would have thought a 30 minute appointment just about acceptable for a 2 bedroomed flat much less a country house with grounds. Then the other viewing turned up and Brian from Stags shouted across the garden anything to report back to Lauren in the office of your comments on the viewing! So totally unprofessional, in fact it would have been correct for Lauren who knows the property to have personally conducted the appointment. They may be one of the oldest established estate agents in Cornwall, but the current level of staff leave a lot to be desired. I think if I was the vendor of this place in Laddock, with this flippant approach to selling it, if I was to get wind of Stags attitude that I would do far better be placing it with a more professional agency. There has been by the way no follow up from the office either to the appointment, but they can at least read my review once this has been published. If there was a half star rating available that would be more than a generous surveyed experience. Brian Payne. Newquay.
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5 Star Review
Lauren
By : 'CR' Services : Sales( As a Vendor ) Sold price : £656000 Would you recommend ? : Yes Postcode : PL22
9 Mar 2022
People found this helpful0
The team offered a professional and friendly service. They were resourceful and proactive and went the extra mile on many occasions when the sale became protracted - finding solutions, keeping active communication and always highly responsive.
Highly recommended if you have a rural property as... Read Full Review
The team offered a professional and friendly service. They were resourceful and proactive and went the extra mile on many occasions when the sale became protracted - finding solutions, keeping active communication and always highly responsive. Highly recommended if you have a rural property as they understand the market and know how to solve issues as they arise.
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1 Star Review
By : 'Steve' Services : Letting( As a Tenant ) Rent PCM : £795 Would you recommend ? : No Postcode : TR8
9 Dec 2020
People found this helpful5
So how to begin, firstly if you are thinking of renting from stags stop right now and go and find someone else. They will lie and deceive you at all stages. Never return a call unless you spend at least 1 week chasing them. During your tenancy they will ignore you, and upon leaving will try to... Read Full Review
Services : Letting( As a Tenant )Date: 9th Dec 2020
So how to begin, firstly if you are thinking of renting from stags stop right now and go and find someone else. They will lie and deceive you at all stages. Never return a call unless you spend at least 1 week chasing them. During your tenancy they will ignore you, and upon leaving will try to charge you for as much as possible, and even when the invoice includes VAT they will add another 20% on top for their own VAT. Estate agents are usually bad, but this bunch take it to a new level!! So tried to charge us £90 plus VAT for removal of some cobwebs, and extra cleaning for the oven because it didn't look exactly like it did when we moved in, I am sorry but it was brand new and we used it so no it didn't look the same. We were treated as if the rising damp and mould in the property was our fault as well. The worst bunch of incompetent individuals I have ever had the misfortune of dealing with. I shall not name the person in letting personally, but there initial is EW, if you find yourself dealing with her then just stop and get away as fast as possible. I cannot say enough how utterly terrible these people are.
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5 Star Review
Wayne
By : 'Wendy' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : PL30
21 Oct 2020
People found this helpful0
Pleased and impressed by Stags Truro selling team lead by Wayne. Extremely professional and knowledgeable. Nothing was too much trouble - immediate responses to queries and requests. They sell a property not simply have it on their books. Thank... Read Full Review
Services : Sales( As a Vendor )Date: 20th Oct 2020
Pleased and impressed by Stags Truro selling team lead by Wayne. Extremely professional and knowledgeable. Nothing was too much trouble - immediate responses to queries and requests. They sell a property not simply have it on their books. Thank you.
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Ian
By : 'David' Services : Sales( As a Vendor ) Sold price : £370000 Would you recommend ? : Yes Postcode : TR11
28 Jan 2020
People found this helpful0
Pleased with the selling experience and professional approach received from the Stags team and enthusiasm of Ian, Wayne and... Read Full Review
Thank you Michael - you were a pleasure to deal with. I'm so glad we were able to help you until your house was ready. I wish you both every happiness in your new...
Magic carpet ride - not for ...
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1 Star Review
By : 'Mr' Services : Letting( As a Tenant ) Rent PCM : £1248 Would you recommend ? : No Postcode : TR3
20 Aug 2019
People found this helpful2
Having secured a beautiful rental property in Feock, we arrived to find the place filthy - this was after the cleaners had been. Complained to Stags and they sent the cleaners back (Magic-carpets-not), and still we are cleaning, shampooing carpets, wiping down tiles, cleaning toilets - this is not... Read Full Review
Services : Letting( As a Tenant )Date: 19th Aug 2019
Having secured a beautiful rental property in Feock, we arrived to find the place filthy - this was after the cleaners had been. Complained to Stags and they sent the cleaners back (Magic-carpets-not), and still we are cleaning, shampooing carpets, wiping down tiles, cleaning toilets - this is not what you expect from Stags ! Have had little support from them too, saying the cleaners won't come back and that as far as they are concerned the place is 'habitable' - by who ?! We are clean, decent people paying £1,248pcm for a home that we can't even put furniture in yet. Disappointed is an understatement - would not recommend.
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5 Star Review
By : 'Jane' Services : Letting( As a Tenant ) Rent PCM : £1200 Would you recommend ? : Yes Postcode : TR1
24 Jul 2019
People found this helpful0
Customer Service at its finest!
We have received, and continue to receive, exceptional service from the Rentals Team at Stags, Truro; Joanne, Emily and Juliet. From finding our perfect property to guiding us through the entire lettings process - largely conducted long distance - the team... Read Full Review
Services : Letting( As a Tenant )Date: 23rd Jul 2019
Customer Service at its finest! We have received, and continue to receive, exceptional service from the Rentals Team at Stags, Truro; Joanne, Emily and Juliet. From finding our perfect property to guiding us through the entire lettings process - largely conducted long distance - the team provided fantastic customer service throughout. It is a pleasure dealing with them, whether by phone, email or in person, and we would not hesitate in recommending them to anyone seeking a rental property.
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5 Star Review
By : 'Forestay' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : PL25
25 Apr 2019
People found this helpful0
We contacted Stags to market a cottage for rent. They were efficient, pleasant and prompt with their service. Within one week they found us tenants and dealt with all the necessary paperwork for a very reasonable... Read Full Review
Services : Letting( As a Owner )Date: 24th Apr 2019
We contacted Stags to market a cottage for rent. They were efficient, pleasant and prompt with their service. Within one week they found us tenants and dealt with all the necessary paperwork for a very reasonable fee.
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By : 'Forestay' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : PL25
25 Apr 2019
People found this helpful0
We contacted Stags to market a cottage for rent. They were efficient, pleasant and prompt with their service. Within one week they found us tenants and dealt with all the necessary paperwork for a very reasonable... Read Full Review
Services : Letting( As a Owner )Date: 24th Apr 2019
We contacted Stags to market a cottage for rent. They were efficient, pleasant and prompt with their service. Within one week they found us tenants and dealt with all the necessary paperwork for a very reasonable fee.
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Thank you so much for this kind review. It was a pleasure to let this lovely...
Professional , supportive ...
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5 Star Review
Georgia
By : 'Liz' Services : Sales( As a Vendor ) Sold price : £388000 Would you recommend ? : Yes Postcode : TR27
10 Apr 2019
People found this helpful0
Can't fault the supportive and professional service from Georgia and the team at Stags Truro. Looking after the sale and keeping my elderly Mums well-being at the forefront of all decision making .
Having been let down by an unprincipled buyer in the 1st instance , Stags were able to... Read Full Review
Comments on Agent Fees
On the top end of fee levels with no negotiation available.
Can't fault the supportive and professional service from Georgia and the team at Stags Truro. Looking after the sale and keeping my elderly Mums well-being at the forefront of all decision making .
Having been let down by an unprincipled buyer in the 1st instance , Stags were able to contact a client who had shown interest previously with a positive outcome and House Sold !!
Good advice Great support Highly recommend Stags Truro.
Thanks
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Georgia
Ian
By : 'Chris' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : TR13
10 Apr 2019
People found this helpful0
We chose Stags in Truro after an unhappy experience with Purple Bricks. We definitely made the right choice. Previously, Purple Bricks had done little more than just to advertise our property with little or no follow up after viewings. With Stags, Georgia actively marketed our property and her... Read Full Review
Chris Fyles & Kim Jepheart said about Stags
Services : Sales( As a Vendor )Date: 9th Apr 2019
We chose Stags in Truro after an unhappy experience with Purple Bricks. We definitely made the right choice. Previously, Purple Bricks had done little more than just to advertise our property with little or no follow up after viewings. With Stags, Georgia actively marketed our property and her proactive follow up work with prospective buyers meant that we were able to secure a sale. Probably the biggest difference between Stags and Purple Bricks was that Georgia was able to recommend our house to some people who were looking to view another property on the market with Stags. They had not considered our house but, after Georgia suggested that they should take a look, we quickly had an offer which we accepted. Great follow up work from Georgia as well right up to the contract exchange point and beyond. A stress free experience and thanks also to Ian for overseeing the whole process from start to finish.
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By : 'Suzi' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : TR1
22 Feb 2019
People found this helpful1
I cannot recommend Joanne and Wayne highly enough. Having only ever been a landlord before they guided me through becoming a tenant with ease. They helped with with my search for a property that would also allow my two dogs to move with me. Very professional and very honest.
Thank... Read Full Review
Comments on Agent Fees
From my limited experience the agents fees are normal.
Services : Letting( As a Tenant )Date: 22nd Feb 2019
I cannot recommend Joanne and Wayne highly enough. Having only ever been a landlord before they guided me through becoming a tenant with ease. They helped with with my search for a property that would also allow my two dogs to move with me. Very professional and very honest. Thank you.
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Thank you for your kind comments. You are also a pleasure to deal with...
Excellent ...
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5 Star Review
By : 'Mr' Services : Sales( As a Vendor ) Sold price : £545000 Would you recommend ? : Yes Postcode : TR16
26 Oct 2018
People found this helpful0
Having just completed on the sale of our property we would like to thank Stags especially Georgia for her professionalism and support. She has kept us informed and has been incredibly helpful throughout the whole process. We would have no reservations in recommending... Read Full Review
Services : Sales( As a Vendor )Date: 25th Oct 2018
Having just completed on the sale of our property we would like to thank Stags especially Georgia for her professionalism and support. She has kept us informed and has been incredibly helpful throughout the whole process. We would have no reservations in recommending Stags.
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5 Star Review
Georgia
Ian
By : 'Dawn' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : PL25
29 Sept 2018
People found this helpful0
I have recently been dealing with Stags Estate Agents in Truro on the purchase of one of their properties.
I cannot praise them highly enough - I have brought and sold several properties over the years and have never dealt with a more friendly and efficient office than theirs.
Georgia Prowse,... Read Full Review
I have recently been dealing with Stags Estate Agents in Truro on the purchase of one of their properties.
I cannot praise them highly enough - I have brought and sold several properties over the years and have never dealt with a more friendly and efficient office than theirs.
Georgia Prowse, the Sales Negotiator was very friendly and extremely helpful and was always on hand to help with any questions and sorting out queries during purchase.
I cannot recommend their services enough. I would certainly approach them to represent me when it comes to sell as well as purchase.
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5 Star Review
Emily
By : 'Oz' Services : Letting( Property Management ) Rent PCM : £1450 Would you recommend ? : Yes Postcode : TR14
21 Sept 2018
People found this helpful0
Great communication and professional service . Felt Happy leaving our property in the capable hands of Joanne and Emily. Thanks so much for the awesome service, we will definitely rent our property using you as the agents again in the future. Thank you for your hard work... Read Full Review
Great communication and professional service . Felt Happy leaving our property in the capable hands of Joanne and Emily. Thanks so much for the awesome service, we will definitely rent our property using you as the agents again in the future. Thank you for your hard work .
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Thank you for this lovely review - of course having a good client to work with makes it a...
Stags Rental Team was very ...
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5 Star Review
Emily
By : 'Charles' Services : Letting( As a Owner ) Rent PCM : £995 Would you recommend ? : Yes Postcode : TR1
31 Aug 2018
People found this helpful1
Stags quickly found a tenant for my buy-to-let property so that I did not have a void period. Also, they always respond promptly to any issues, and thus provide a high level of professional... Read Full Review
Services : Letting( As a Owner )Date: 30th Aug 2018
Stags quickly found a tenant for my buy-to-let property so that I did not have a void period. Also, they always respond promptly to any issues, and thus provide a high level of professional service.
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Thank you very much for the five star review, we really appreciate you taking the time to do so. We're delighted to have been able to help you find the right...
First class service which ...
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5 Star Review
Ian
Georgia
By : 'Annabel' Services : Sales( As a Vendor ) Sold price : £490000 Would you recommend ? : Yes Postcode : PL26
16 Aug 2018
People found this helpful0
Ian and Georgia undertook the sale of our house in March this year and achieved a splendid result. They found us a cash buyer who offered the asking price and despite a couple of hurdles emerging in the surveys they managed the sale through to a successful conclusion by our preferred completion... Read Full Review
Comments on Agent Fees
Very reasonable in our view, given the quality of service and speed of result.
Services : Sales( As a Vendor )Date: 15th Aug 2018
Ian and Georgia undertook the sale of our house in March this year and achieved a splendid result. They found us a cash buyer who offered the asking price and despite a couple of hurdles emerging in the surveys they managed the sale through to a successful conclusion by our preferred completion date. Their team is highly professional and a pleasure to deal with. Highly recommended !
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3 Star Review
Georgia
By : 'Penny' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : TR12
7 Aug 2018
People found this helpful0
Proactive service which would benefit from the opportunity to contact by mobile when out of office.Aachieving paper evidence from customer in order to progress the sale... Read Full Review
Proactive service which would benefit from the opportunity to contact by mobile when out of office.Aachieving paper evidence from customer in order to progress the sale quicker.
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Many thanks for taking the time to write a review. On occasions the progress of a sale can be slowed down by many issues, some of which are not easy to resolve. I have looked at the progress of your...
Liann and ...
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5 Star Review
Emily
By : 'Liann' Services : Letting( As a Tenant ) Rent PCM : £1300 Would you recommend ? : Yes Postcode : TR2
6 Aug 2018
People found this helpful0
Thank you for so much for everything you have done to make our dream to a move to Cornwall come true. Emily has been amazing from start to end and we can't thank you... Read Full Review
Services : Letting( As a Tenant )Date: 5th Aug 2018
Thank you for so much for everything you have done to make our dream to a move to Cornwall come true. Emily has been amazing from start to end and we can't thank you enough.
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Thank you for your lovely review and we are delighted that you have found your dream home and that you were happy with our...
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