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Addlestone, KT15
2.6/5, 5 Reviews
40% Recommended
67% sales valuation accuracy
0% letting valuation accuracy
67% sales fee satisfaction
0% letting fee satisfaction
No description for branch.
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 67% | 67% | £0 | £0 |
| Lettings | 0% | 0% | £0 | £0 |
Address
Seymours Estate Agents
126 Station Road, Addlestone, Surrey
KT15 2BQ
01932 846898
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Seymours Estate Agents Branches (View All 20)
Great service from the ...
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5 Star Review
By : 'Alana'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : KT15
6 Apr 2020
People found this helpful0
Great service from the Addlestone team at Seymours. Everyone went above and beyond to make the process as smooth as possible. Friendly, professional and... Read Full Review
Comments (0)
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Alana Wren said about Seymours Estate Agents
Services : Sales( As a Vendor )Date: 5th Apr 2020
Great service from the Addlestone team at Seymours. Everyone went above and beyond to make the process as smooth as possible. Friendly, professional and hardworking.
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Although Estate Agents have, ...
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4 Star Review
Adam
By : 'Hopeful'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : KT15
31 Oct 2017
People found this helpful1
Although Estate Agents have, in recent years, been dubious in terms of their reputations, I felt that I must add a review for this Agent and in particular their sales negotiator Adam. In a very difficult sales market, Adam has been diligent in feeding back to us weekly despite often having nothing... Read Full Review
Comments on Agent Fees
The problem with a set fee is that unlike a percentage this penalises the lower banded properties.
Comments (1)Although Estate Agents have, in recent years, been dubious in terms of their reputations, I felt that I must add a review for this Agent and in particular their sales negotiator Adam. In a very difficult sales market, Adam has been diligent in feeding back to us weekly despite often having nothing positive to report. He has always been polite, respectful and honest in his communications with me and I have every confidence that e has been trying very hard to achieve a sale.Even where this has not been forthcoming I feel that the communication, feedback and overall effort by this Estate Agent has been to a very high level.
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Hopeful Seller said about Seymours Estate Agents
Services : Sales( As a Vendor )Date: 31st Oct 2017
Although Estate Agents have, in recent years, been dubious in terms of their reputations, I felt that I must add a review for this Agent and in particular their sales negotiator Adam. In a very difficult sales market, Adam has been diligent in feeding back to us weekly despite often having nothing positive to report. He has always been polite, respectful and honest in his communications with me and I have every confidence that e has been trying very hard to achieve a sale.Even where this has not been forthcoming I feel that the communication, feedback and overall effort by this Estate Agent has been to a very high level.
Given the market, and the lack of communication from competitors, I do feel that this agent and negotiator has excelled the service expected. It must be so difficult to make a weekly phone call when there is little positive news to report. To hats of to this office and thank you.
The UK's Largest Customer Review Website for the Property Industry
By : James Rowsell
31 Oct 2017Thank you so much for taking the time to write a review, and have passed this on to Adam who is thrilled to hear your kind words! Adam is testament to the hard work everyone puts in here at...
Very disappointed with the ...
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2 Star Review
By : 'nothappy'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : KT15
18 May 2017
People found this helpful4
Very disappointed with the service we have received from Seymours. During our 16 week contract we have had three 'sales managers' 'looking after' our sale. When we were present for the viewings they were quite frankly embarrassing. Barring a couple most of the Seymours staff showing... Read Full Review
Comments on Agent Fees
Very expensive for the service received.
Comments (2)Very disappointed with the service we have received from Seymours. During our 16 week contract we have had three 'sales managers' 'looking after' our sale.
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nothappy said about Seymours Estate Agents
Services : Sales( As a Vendor )Date: 17th May 2017
Very disappointed with the service we have received from Seymours. During our 16 week contract we have had three 'sales managers' 'looking after' our sale.
When we were present for the viewings they were quite frankly embarrassing. Barring a couple most of the Seymours staff showing potential buyers round were totally unknowledgeable as they had never been to the property, they didn't know all the details and in some cases even the layout. We therefore decided to take a turn at managing our own viewings as we felt we could do a much better job, as at least we knew the property but unfortunately this was unsustainable as often viewings were during the day in the week often with potential buyers who weren't even on the market yet
We were told when we instructed Seymours we would receive weekly updates on people viewing our property on line. We received two in 16 weeks, one of which we chased.
After a couple of weeks Seymours suggested we reduced the price of the property by �25,000, which we did. This was done online but when passing the agent one evening we noticed this hadn't been done in the window ! OK, you may not get much passing trade but how difficult can it be. At the end of the contract the window still says they are awaiting the EPC when they had this and acknowledged they received it in January (it is now May)
Feedback from viewings just don't happen.
Towards the end of our contract with Seymours we decided to just give them a key but after a couple of weeks we got it back as when we returned home after Seymours had done a viewing our front door was left unlocked. I collected the key after that, no questions asked, I didn't need to sign anything to say I had taken it back, nothing.
We have moved in over 20 years and we were concerned that this is the sort of service high street estate agents provide these days but having asked around (albeit to late) it seems Seymours are thankfully quite unique
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By : James Rowsell
31 Oct 2017Thank you for taking the time to write your review, and sorry to hear you did not have a good experience. We appreciate your feedback that helps us improve...please can you contact...
i wish there was a way to ...
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1 Star Review
By : 'Disappointed'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : KT15
20 Dec 2012
People found this helpful10
i wish there was a way to score their service worse than terrible. Terrible is the lowest option which isnt bad enough for the atrocious service i received from this poor estate agency. I am currently on the market with another agent and i went out on a couple of viewings with tom and found him to... Read Full Review
What agent could do to change your mind?
they can employ some experienced staff and not a bunch of kids they can stop harassing their potential clients.
Comments (0)i wish there was a way to score their service worse than terrible. Terrible is the lowest option which isnt bad enough for the atrocious service i received from this poor estate agency. I am currently on the market with another agent and i went out on a couple of viewings with tom and found him to be very rude and unhelpful. he attempted to put on a fake charm (poor attempt at that) when bombarding me to come on the market with them, otherwise he didnt know anything about the house i viewed with him. I have also been receiving countless calls from the west byfleet office about houses that i am not interested in. it seems that seymours invest very little money in their staff and like most agents employ a bunch of teenagers to do their diry work. if you want an estate agent make sure you use a company who employ mature staff and not a group of spotty inexperienced kids.
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Disappointed said about Seymours Estate Agents
Services : Sales( Prospective Vendor/Buyer )Date: 20th Dec 2012
i wish there was a way to score their service worse than terrible. Terrible is the lowest option which isnt bad enough for the atrocious service i received from this poor estate agency. I am currently on the market with another agent and i went out on a couple of viewings with tom and found him to be very rude and unhelpful. he attempted to put on a fake charm (poor attempt at that) when bombarding me to come on the market with them, otherwise he didnt know anything about the house i viewed with him. I have also been receiving countless calls from the west byfleet office about houses that i am not interested in. it seems that seymours invest very little money in their staff and like most agents employ a bunch of teenagers to do their diry work. if you want an estate agent make sure you use a company who employ mature staff and not a group of spotty inexperienced kids.
I will never use seymours to sell or to buy even if they had my dream home.
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I had the misfortune to ...
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1 Star Review
Tom
By : 'IslandOfSand'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
25 Jan 2012
People found this helpful7
I had the misfortune to contact Seymours in West Byfleet as a property we were interested in was on the market with them. Having now received 7 phone calls from them over the last 2 days I wish I'd never got in touch at all. Tom at the Addlestone branch followed us around like a puppy on the... Read Full Review
What agent could do to change your mind?
Not keep calling when explicitly asked not to.
Comments (1)Was this helpful?:
IslandOfSand said about Seymours Estate Agents
Services : Sales( Prospective Vendor/Buyer )Date: 25th Jan 2012
I had the misfortune to contact Seymours in West Byfleet as a property we were interested in was on the market with them. Having now received 7 phone calls from them over the last 2 days I wish I'd never got in touch at all. Tom at the Addlestone branch followed us around like a puppy on the viewing, his only concern appeared to be getting my details to value our property, despite my saying we weren't ready to put it on the market yet. I've now had 3 more calls asking the same thing. They're far too aggressive and their stalking nature has completely put me off dealing with them, whether as a vendor or purchaser.
The UK's Largest Customer Review Website for the Property Industry
By : James Rowsell
31 Oct 2017Thank you for taking the time to write your review. We appreciate your feedback that helps us improve. Please can you contact james@seymours-wba.co.uk with your contact details so we can investigate...
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Last updated at 3/15/2016, 5:53:19 AM by allAgents
