“I choose RMS Forest Hall to sell my property ......”
5 Star Review
Dec 05,2020
By:
'Susan'
Dec 05,2020
Services: Sales (as a Vendor)
Sold price: £145500
Would you recommend?: Yes
Postcode: NE12
Sales (as a Vendor)
Sold price: £145500
Postcode: NE12
0
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I choose RMS Forest Hall to sell my property as felt they were the best estate agent in the area.
I was correct as an offer came in at 7 days, after wonderful negotiating during the next week, I accepted a suitable offer.
A professional , knowledgable ...
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1 Star Review
Jan 16,2019
By:
'Worst'
Jan 16,2019
Services: Sales (as a Buyer)
Sold price: £223500
Would you recommend?: No
Postcode: NE12
Sales (as a Buyer)
Sold price: £223500
Postcode: NE12
3
people found
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Very aggressive, and disgusting. Was very rude . Non professional in his approach. Will never recommend them at all for any custom. My worst experience ever....
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1 Star Review
Jan 16,2019
By:
'Absolutely'
Jan 16,2019
Services: Sales (as a Buyer)
Sold price: £223500
Would you recommend?: No
Postcode: NE12
Sales (as a Buyer)
Sold price: £223500
Postcode: NE12
1
people found
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Just bought a house using rms. David was nasty, rude rather insulting. Buyer also took his property off rms but we offered and he had to use these. My worst experience ever. Will never recommend or use them again...
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“David Machin highly recommend RMS!...”
5 Star Review
Jul 30,2018
By:
'Denise'
Jul 30,2018
Services: Sales (as a Vendor)
Sold price: £250000
Would you recommend?: Yes
Postcode: NE12
Sales (as a Vendor)
Sold price: £250000
Postcode: NE12
0
people found
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Just completed on the sale of our property! It was a long dragged out process due to solicitors however cannot fault David from RMS he has fought our corner all the way. He has always been straight up with us and given us excellent advice. ...
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Comment on agent fees
Good
0
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5 Star Review
Jul 23,2018
By:
'Graham'
Jul 23,2018
Services: Buying agent
Would you recommend?: Yes
Postcode: N/A
Buying agent
Postcode: N/A
0
people found
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Even though we did not purchase a house from David his advice on the area was invaluable and we are very grateful...
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Comment on agent fees
N/A
0
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5 Star Review
Jun 08,2018
By:
'Linda'
Jun 08,2018
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: NE12
Sales (as a Buyer)
Postcode: NE12
0
people found
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I have bought and sold houses through RMS Forest Hall and been very happy and now as a property investor would use no other, I have always found David Machin branch manager to be very professional, friendly and proactive and goes over and above....
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Comment on agent fees
Good...Fair
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“Sale & Purchase Experience...”
5 Star Review
Jun 07,2018
By:
'Angela'
Jun 07,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: NE12
Sales (as a Vendor)
Postcode: NE12
0
people found
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I can only praise the service we received from RMS during our recent sale and purchase experience. A very complicated and frustrating conveyance was held together by David Machin, who did everything he could to move the whole chain, (not just the RMS customers), to ...
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Comment on agent fees
Reasonable fees
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4 Star Review
Jun 07,2018
By:
'A'
Jun 07,2018
Services: Lettings (as a Landlord)
Rent PCM: £600
Would you recommend?: Yes
Postcode: NE12
Lettings (as a Landlord)
Rent PCM: £600
Postcode: NE12
0
people found
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Used David and his team to buy my rental property and to source prospective tenants.
I have always found David to be eager to help and very professional. I trust David's judgement, and consequently have had excellent tenants....
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Comment on agent fees
Competitive
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5 Star Review
Jun 05,2018
By:
'Mrs'
Jun 05,2018
Services: Sales (as a Vendor)
Sold price: £103500
Would you recommend?: Yes
Postcode: NE12
Sales (as a Vendor)
Sold price: £103500
Postcode: NE12
0
people found
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David was very knowledgeable and helpful throughout our sale and purchase. He answered our many questions and reassured us along the way. I'd recommend David to anyone....
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Comment on agent fees
Fair.
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“Outstanding customer service! Excellent value for money...”
5 Star Review
Jun 05,2018
By:
'Laura'
Jun 05,2018
Services: Sales (as a Vendor)
Sold price: £125000
Would you recommend?: Yes
Postcode: NE12
Sales (as a Vendor)
Sold price: £125000
Postcode: NE12
0
people found
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We highly recommend Rooks Forest Hall. They gave a highly personalised service at every stage of our sale & purchase. It can be a very stressful process, especially buying and selling and being in a chain. Rooks were there to reassure and go above and beyond ...
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Comment on agent fees
Very good value for money, especially considering the work they put in.
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“Best estate agent around...”
5 Star Review
May 31,2018
By:
'Daryl'
May 31,2018
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: NE12
Sales (as a Vendor)
Postcode: NE12
0
people found
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Easily the best estate agents around, bought and sold a few houses with rook Mathews sayer forest hall now, always go above and beyond to help me in anyway they can, very friendly and always make sure I'm well looked after. Wouldn't use anybody else...
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Comment on agent fees
Always the lowest fees around
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5 Star Review
May 23,2018
By:
'Lee'
May 23,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: NE12
Sales (as a Vendor)
Postcode: NE12
0
people found
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I have both sold my house with them and bought another one with them and they were spot on all round...
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Comment on agent fees
Good
0
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1 Star Review
May 22,2018
By:
'Ani1979'
May 22,2018
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: NE12
Sales (as a Buyer)
Postcode: NE12
3
people found
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David Machin is rude and aggressive and only interested in commission. As a buyer we were treated appallingly. Such an awful experience. How this man is employed, let alone Branch Manger, is astonishing. Think again before using this agent. There are others in the area ...
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3
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“Very professional and helpful! During the sale of my house ......”
5 Star Review
Jun 24,2016
By:
'Adelle'
Jun 24,2016
Services: Sales (as a Vendor)
Sold price: £390
Would you recommend?: Yes
Postcode: NE12
Sales (as a Vendor)
Sold price: £390
Postcode: NE12
0
people found
this helpful
Very professional and helpful! During the sale of my house move things got very stressful at times and Dionne was very friendly and encouraged me things would be OK. For this I am very grateful....
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Comment on agent fees
Good
0
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“Dionne Lambert was very helpful and kept us updated regularly ......”
5 Star Review
Jun 23,2016
By:
'Derek'
Jun 23,2016
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: NE12
Sales (as a Vendor)
Postcode: NE12
0
people found
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Dionne Lambert was very helpful and kept us updated regularly be it phone, text or email throughout our sale. Zara Rossellini also in the early days of the sale was very helpful....
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Comment on agent fees
Not having done any research on other Agents fees, I cannot really comment - except to say I thought were satisfactory.
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“Dionne as part of the after sales team has been ......”
5 Star Review
Jun 06,2016
By:
'Emma1981'
Jun 06,2016
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: NE12
Sales (as a Vendor)
Postcode: NE12
0
people found
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Dionne as part of the after sales team has been amazing, helping us deal with everything throughout the stresses of buying and selling and moving all with a 5 month old baby in tow.
She has been very understanding, patient and caring and even helped keep ...
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Comment on agent fees
Average, they price matched another companies quote, but did quote me higher to start with.
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“Sold our house through Rook Matthews Sayer. Very happy with ......”
4 Star Review
Jun 03,2016
By:
'Mr'
Jun 03,2016
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: NE12
Sales (as a Vendor)
Postcode: NE12
0
people found
this helpful
Sold our house through Rook Matthews Sayer. Very happy with the process. Dionne kept us informed every step of the way and was there to answer any queries we had.
I would recommend RMS to anyone wanting to sell/rent....
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“Over time my dealings with Rook Matthews and in particular ......”
5 Star Review
Jun 03,2016
By:
'Kelcru'
Jun 03,2016
Services: Sales (as a Vendor)
Sold price: £180000
Would you recommend?: Yes
Postcode: NE12
Sales (as a Vendor)
Sold price: £180000
Postcode: NE12
0
people found
this helpful
Over time my dealings with Rook Matthews and in particular with Dionne became more involved as many difficult issues cropped up. Dionne from day one was a great help in smoothing out these difficult issues and in acting as a go between with all of ...
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Comment on agent fees
reasonable
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“Without doubt the worst estate agent I have ever had ......”
1 Star Review
Jun 19,2014
By:
'Disgruntled1'
Jun 19,2014
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: NE12
Sales (Prospective customer)
Postcode: NE12
7
people found
this helpful
Without doubt the worst estate agent I have ever had the misfortune to deal with for so many reasons I don't have time to waste listing so I will go with my number 1 complaint.... The branch manager David!! Everyone and I mean everyone I have ...
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7
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“Potential tenant unavailable to get viewing, had to leave a ......”
1 Star Review
May 09,2013
By:
'Disappointed'
May 09,2013
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: NE3
Lettings (as a Landlord)
Postcode: NE3
7
people found
this helpful
Potential tenant unavailable to get viewing, had to leave a note in the our empty property to contact us.
EPC certificate took more than a month to arrive after payment had been long paid.
No courtesy of returning any phone calls.
Worst than terrible....
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7
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“Poor at answering phones. Phones often ignored. I work and ......”
2 Star Review
Apr 10,2013
By:
'Annoyed'
Apr 10,2013
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NE63
Lettings (as a Tenant)
Postcode: NE63
5
people found
this helpful
Poor at answering phones. Phones often ignored. I work and am busy so this is an inconvenience. Often slow to arrange repairs. We are lucky our landlord has a direct input otherwise I doubt we would ever get anything done. To be honest I sometimes ...
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5
people found
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“Not full of promises, Feel they are only interested if ......”
1 Star Review
May 28,2011
By:
'spikel'
May 28,2011
Services: Conveyancing
Would you recommend?: No
Postcode:
Conveyancing
Postcode:
4
people found
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Not full of promises, Feel they are only interested if your house is in Ponteland, happy to pass on negative feedback that you can't do anything about, charge a withdrawal fee, feel they favour the person viewing your house rather than you as their customer. ...
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4
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“Was told no fee no sale. Sent a bill for 99+......”
1 Star Review
May 23,2011
By:
'roz'
May 23,2011
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Sales (Prospective customer)
Postcode:
3
people found
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Was told no fee no sale. Sent a bill for 99+vat for withdrawl. Now I am being told it isnt a withdrawl fee but it is for costs incured such as sale boards and admin that should I have sold my property would have been ...
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3
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