By : 'Chantelle' Services : Mortgages Would you recommend ? : Yes Postcode : WV4
21 Mar 2023
People found this helpful0
My partner & I are first time buyers and we didn't have the first clue where to start - we had a mortgage appointment with Manvinder who was super helpful and informative. He helped us to understand the whole mortgage process and we finally got the ball rolling! Molly has been excellent... Read Full Review
My partner & I are first time buyers and we didn't have the first clue where to start - we had a mortgage appointment with Manvinder who was super helpful and informative. He helped us to understand the whole mortgage process and we finally got the ball rolling! Molly has been excellent at finding properties she thinks we may be interested in and also liaising with other branches/estate agents on our behalf which has been brilliant when we have been caught up with work. No task is too much for her and she has been fantastic at accommodating viewings on weekends due to our work commitments. Overall, our experience with Paul Dubberley Wednesbury has been great so far - would recommend them to anyone!
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5 Star Review
Aaron
By : 'RS' Services : Sales( As a Vendor ) Sold price : £162000 Would you recommend ? : Yes Postcode : WS10
30 Jul 2021
People found this helpful0
I can’t praise Emma’s team (Emma, Aaron, Joanna, and Keanu) at Paul Dubberleys Wednesbury highly enough. I was living abroad when I decided to sell my house, and it wasn’t possible to travel back to England because of coronavirus, but from the moment of first contact, ... Read Full Review
Services : Sales( As a Vendor )Date: 30th Jul 2021
I can’t praise Emma’s team (Emma, Aaron, Joanna, and Keanu) at Paul Dubberleys Wednesbury highly enough. I was living abroad when I decided to sell my house, and it wasn’t possible to travel back to England because of coronavirus, but from the moment of first contact, they inspired confidence that they could get the job done, and were very patient guiding me through the setting up of everything online. When the sale hit unexpected problems, their support and communication were outstanding – they were not only efficient and professional at liaising with the solicitors and the mortgage lender, but also exceptionally good at keeping in touch to let me and the buyer know what was happening. Their understanding of clients’ worries, their calmness, kindness, reassurance, and sheer perseverance through numerous problems are things I will never forget. They went far beyond what they strictly needed to do to sell the house, for example visiting it frequently for me to comply with new insurance conditions. Keanu was the person doing most of this, but the strength of the teamwork could be seen when he wasn’t available. I honestly don’t think there could have been better support, not for any money. Thank you to all of you, for getting a good outcome in the end!
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1 Star Review
By : 'Sarah' Services : Sales( Prospective Vendor/Buyer ) Would you recommend ? : No Postcode : DY4
29 Jun 2021
People found this helpful1
If there was an option to give 0 stars then that would be more appropriate. By far the worst estate agents. They 9/10 never answer the phone during office hours, let alone the weekends. On the odd occasion they do pick up the moment you mention you want to view a property and make an offer without ... Read Full Review
Services : Sales( Prospective Vendor/Buyer )Date: 29th Jun 2021
If there was an option to give 0 stars then that would be more appropriate. By far the worst estate agents. They 9/10 never answer the phone during office hours, let alone the weekends. On the odd occasion they do pick up the moment you mention you want to view a property and make an offer without hesitation they say it’s already been sold, despite the fact the property has literally just been advertised. The very same property remains as for sale for a month, when you query it again they keep repeating that it’s already been sold and that they just need to update the sites, not to mention the for sale sign outside the property remains there for a month. They clearly do not want to sell the properties and intend on dragging the sellers with them. Doesn’t matter which property you query the immediate answer is always “it’s been sold.” No customer service they’re just quick to hang up the phone after that. They never contact you for viewings once you’ve shown interest in a property. AVOID AVOID AVOID.
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If you want to sell find a ...
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1 Star Review
By : 'Amanda' Services : Sales( Prospective Vendor/Buyer ) Sold price : £200000 Would you recommend ? : No Postcode : B71
22 Jun 2021
People found this helpful1
Disgraceful service. Called to arrange a viewing told them work full time. Asked could I do 1pm no am at work asked can you do 5pm I do 9 finish until 5.30 already told you that. I can do weekends sorry only one person on at the weekend and they are in the office. Then asked can I finish early I... Read Full Review
Services : Sales( Prospective Vendor/Buyer )Date: 22nd Jun 2021
Disgraceful service. Called to arrange a viewing told them work full time. Asked could I do 1pm no am at work asked can you do 5pm I do 9 finish until 5.30 already told you that. I can do weekends sorry only one person on at the weekend and they are in the office. Then asked can I finish early I asked can you work later. Seriously I am your customer my customer wants me to help them I bed over backwards. Seller beware your buyer is being turned off by shoddy customer service. The person selling the property I wanted to buy already lost one sale now they just lost their cash sale great work Paul Dubberley. Find another agent one that wants to sell your property if your a seller.
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5 Star Review
By : 'Di' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : WS10
28 Apr 2018
People found this helpful0
We have been completely happy with the service provided by all the staff in the branch. They have guided us through the process and kept us informed along the way. All staff members have been professional, attentive, helpful and courteous throughout the sale period. An all round good team... Read Full Review
Services : Sales( As a Vendor )Date: 27th Apr 2018
We have been completely happy with the service provided by all the staff in the branch. They have guided us through the process and kept us informed along the way. All staff members have been professional, attentive, helpful and courteous throughout the sale period. An all round good team effort.
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Nanette was amazing. From ...
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5 Star Review
Nanette
By : 'Mr' Services : Mortgages Sold price : £149995 Would you recommend ? : Yes Postcode : WV14
1 Feb 2018
People found this helpful2
Nanette was amazing. From first meeting to getting the keys and moving in. She explained every part of the process to buying our first home. She responded promptly to every email or phone call I made. We honestly couldn't have done this with our Nanette as she fought pur corner when things... Read Full Review
Nanette was amazing. From first meeting to getting the keys and moving in. She explained every part of the process to buying our first home. She responded promptly to every email or phone call I made. We honestly couldn't have done this with our Nanette as she fought pur corner when things weren't going our way in regards to sales and solicitors.
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Nanette was exceptionally ...
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5 Star Review
Nanette
By : 'Aneil' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : WS2
12 Dec 2017
People found this helpful5
Nanette was exceptionally professional, very understanding and warm which is great for a first time buyer like myself. I would give her 10 stars! I highly recommend to anyone who needs any mortgage... Read Full Review
Nanette was exceptionally professional, very understanding and warm which is great for a first time buyer like myself. I would give her 10 stars! I highly recommend to anyone who needs any mortgage advise.
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As a first time buyer I knew ...
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5 Star Review
Nanette
By : 'Leanne' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : WS10
1 Dec 2017
People found this helpful3
As a first time buyer I knew nothing about mortgages but nanette is one in a million. I stress over every little thing and they say buying a house is one of the most stressful things you will ever do which to a certain degree I totally agree with. But this young lady is amazing nothing is to much... Read Full Review
As a first time buyer I knew nothing about mortgages but nanette is one in a million. I stress over every little thing and they say buying a house is one of the most stressful things you will ever do which to a certain degree I totally agree with. But this young lady is amazing nothing is to much trouble and any worries you may have she is always there to help and put your mind at rest. I understand most people will say this is her job but nanette actually cares and as long as your happy she is happy. She is one in a million and I am so thankful she has taken control and helped me on this journey. I couldn't have asked for a better service. Not only is she great in her jon she is a great person who believes in your happiness and future
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We have used Dubberley in the ...
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5 Star Review
Nanette
By : 'A' Services : Mortgages Would you recommend ? : Yes Postcode : WV11
29 Nov 2017
People found this helpful6
We have used Dubberley in the past and have been happy with their service, so even though we were only looking for mortgage advice on this occasion we thought we would give them a try - and we were very glad we did! We weren't looking for a 'standard' mortgage, our situation was a... Read Full Review
Comments on Agent Fees
Didn't really compare fees, so can't comment on this.
We have used Dubberley in the past and have been happy with their service, so even though we were only looking for mortgage advice on this occasion we thought we would give them a try - and we were very glad we did! We weren't looking for a 'standard' mortgage, our situation was a little more involved, with various options and routes we could have taken. To be honest we went into out first meeting with Nanette not really having a clue which way to go, and thankfully left there confident that we had made the right choice. Nanette was fantastic, very knowledgeable, explained things simply, she was quick, accurate, prompt with replies, we got regular updates, nothing was too much trouble for her - and all this with a smile and a lovely manner!! Can't fault the service we received, she really did go the extra mile for us, would thoroughly recommend her.
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Nanette was a great emotional ...
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5 Star Review
Nanette
By : 'Narinder' Services : Mortgages Would you recommend ? : Yes Postcode : WV10
2 Oct 2017
People found this helpful8
Nanette was a great emotional support throughout my journey. Nanette is very knowledgeable and professional always. A big thank... Read Full Review
Comments on Agent Fees
Worth all the advise and support. Took all the hassle out of running around and sorting paper work.
Nanette was a great emotional support throughout my journey. Nanette is very knowledgeable and professional always. A big thank you.
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We have just brought our ...
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5 Star Review
Nanette
By : 'Jessica' Services : Sales( As a Buyer ) Sold price : £107 Would you recommend ? : Yes Postcode : WS10
4 Sept 2017
People found this helpful13
We have just brought our first house, Nanette sorted our Morgan and was a great help in the process. I asked many question and she was always quick to respond to them. Charlotte was also great with letting us view the house when we... Read Full Review
We have just brought our first house, Nanette sorted our Morgan and was a great help in the process. I asked many question and she was always quick to respond to them. Charlotte was also great with letting us view the house when we wanted.
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fantastic service friendly ...
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5 Star Review
Nanette
By : 'Richard' Services : Sales( As a Buyer ) Sold price : £154000 Would you recommend ? : Yes Postcode : WS10
3 May 2017
People found this helpful10
fantastic service friendly staff and nothing was too much trouble, I would certainly recommend Paul dubberley to anyone I know. the staff where superb and made buying a house seem easy as they took on the work loaf. I'd like to give an extra special mention to them as I feel they are a credit to... Read Full Review
Comments on Agent Fees
fair price for the service and as it's a life time fee, can't say fairer than that
fantastic service friendly staff and nothing was too much trouble, I would certainly recommend Paul dubberley to anyone I know. the staff where superb and made buying a house seem easy as they took on the work loaf. I'd like to give an extra special mention to them as I feel they are a credit to comply thank you
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Last updated at 11/30/2017, 11:21:00 AM by allAgents
Awards won by Paul Dubberley & Co, Wednesbury WS10 9BY