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Cirencester Branch, Cirencester GL7
3/5, 4 Reviews
50% Recommended
0% sales valuation accuracy
0% letting valuation accuracy
0% sales fee satisfaction
0% letting fee satisfaction
No Description Found
Latest Reviews
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 0% | £300,000 | £300,000 |
| Lettings | 0% | 0% | £600 | £600 |
Address
Parkers Estate Agents
28 Crickdale Street, Cirencester, Gloucestershire
GL7 1JH
01285 665158
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Parkers Estate Agents Branches (View All 22)
I used Parkers to let my ...
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1 Star Review
Paul
By : 'lawrence'
Services : Letting( As a Owner )
Rent PCM : £600
Would you recommend ? : No
Postcode : GL7
2 Feb 2015
People found this helpful4
I used Parkers to let my property. During the let, things did not run as smoothly as I had expected, but it was at the end I realised just how incompetent they were at managing my let. Parkers acknowledged flood damage to my property but we could not agree a figure, so sent me to the Deposit... Read Full Review
What agent could do to change your mind?
Having made such a school boy error and admitting my complaint was valid, I think the agent should have sorted out re-dress. It would have been very simple to refund the deposit in full accompanied with an apology for the inconvenience caused in the early stages of the complaint. Had this happened, I may have continued letting my property with them.
Comments on Agent Fees
I was initially happy with the fees and price or I would not have employed the agent. HOWEVER, when it transpired I had paid fees and not received the service any normal landlord would expect to receive (namely using a valid contract to let my property) I think I paid an unreasonable amount
Comments (0)
I used Parkers to let my property. During the let, things did not run as smoothly as I had expected, but it was at the end I realised just how incompetent they were at managing my let.
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lawrence said about Parkers Estate Agents
Services : Letting( As a Owner )Date: 2nd Feb 2015
I used Parkers to let my property. During the let, things did not run as smoothly as I had expected, but it was at the end I realised just how incompetent they were at managing my let.
Parkers acknowledged flood damage to my property but we could not agree a figure, so sent me to the Deposit Protection people.
It was then I found out I was unprotected by the deposit scheme because Parkers had used the wrong tenancy agreement (they had signed a shorthold tenancy when letting to a company - a common mistake made by inexperienced agents i later found out via google)
When I complained, I initially received an email saying how sorry they were this had happened but despite chasing Parkers for an outcome, I was simply ignored.
Several months later Xperience (who I think own the whole franchise) told Paul again the problems were on-going and I received an email from him saying he would like to call me. I declined saying it had to be in writing. He agreed to write but I am clearly going to continue to be ignored as I am still waiting!
So despite chasing and complaining, they simply ignore me and take no responsibility for their gross error and the financial loss it caused me.
I can only assume they actually repaid the deposit monies back to the company they let my property to, and continue to manage lots of lets for this company - but landlords be very wary.
There were further irritations such as no exit report or, copy of contract despite frequent requests and I never saw an inspection report during the let and my accommodation was left infested with fleas.
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I went into the cirencester ...
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1 Star Review
Paul
By : 'SimonS45'
Services : Sales( Prospective Vendor/Buyer )
Sold price : £300000
Would you recommend ? : No
Postcode : GL7
4 Aug 2014
People found this helpful4
I went into the cirencester office looking to buy a property a few weeks back, the staff were rude, disrespectful and treated me as if I were stupid. Baring in mind I've bought and sold over 15 properties in the cirencester area. Paul 'the manager', couldn't even bothered to print me off... Read Full Review
What agent could do to change your mind?
I would highly recommend closing down and starting from fresh. new staff and new strategy
Comments (1)I went into the cirencester office looking to buy a property a few weeks back, the staff were rude, disrespectful and treated me as if I were stupid. Baring in mind I've bought and sold over 15 properties in the cirencester area.
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SimonS45 said about Parkers Estate Agents
Services : Sales( Prospective Vendor/Buyer )Date: 3rd Aug 2014
I went into the cirencester office looking to buy a property a few weeks back, the staff were rude, disrespectful and treated me as if I were stupid. Baring in mind I've bought and sold over 15 properties in the cirencester area.
Paul 'the manager', couldn't even bothered to print me off details after asking multiple times. So much for putting faith back into estate agency. I would not recommend these to anybody. They are inexperienced and rude. For such a small company which seems to be struggling I would have thought they would treat the customers a lot better. Cant see them being around for much longer. Good luck.
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By : Paul
4 Aug 2014Dear Simon, I am disappointed to hear that you have had a bad experience with my office with myself and my staff. I would like to opportunity to rectify this with you, and can assure you that this...
Fantastic agency, very ...
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5 Star Review
Claire
By : 'MWT'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
14 Mar 2012
People found this helpful3
Fantastic agency, very helpful and went out of their way to provide an excellent... Read Full Review
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MWT said about Parkers Estate Agents
Services : Letting( As a Tenant )Date: 14th Mar 2012
Fantastic agency, very helpful and went out of their way to provide an excellent service.
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Firstly, I want to say how ...
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5 Star Review
By : 'All'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
7 Mar 2012
People found this helpful2
Firstly, I want to say how impressed I am with this letting agent and would recommend them to anyone. I was particularly impressed the first time I ever had dealings with Paul a couple of years ago, I called at 9pm (thinking I would leave a message), and he answered! Great customer service is... Read Full Review
Comments (0)Firstly, I want to say how impressed I am with this letting agent and would recommend them to anyone.
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All For Parkers! said about Parkers Estate Agents
Services : Letting( As a Tenant )Date: 7th Mar 2012
Firstly, I want to say how impressed I am with this letting agent and would recommend them to anyone.
I was particularly impressed the first time I ever had dealings with Paul a couple of years ago, I called at 9pm (thinking I would leave a message), and he answered!
Great customer service is provided. Paul gave me all the help I needed and answered all the questions I had.
I feel the Cirencester office is a credit to Parkers and it has been a pleasure dealing with him.
They are BY FAR the best letting agent in Cirencester.
Thank you again
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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