“I used Parkers to let my property. During the let, ......”
1 Star Review
Feb 02,2015
By:
'lawrence'
Feb 02,2015
Services: Lettings (as a Landlord)
Rent PCM: £600
Would you recommend?: No
Postcode: GL7
Lettings (as a Landlord)
Rent PCM: £600
Postcode: GL7
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people found
this helpful
I used Parkers to let my property. During the let, things did not run as smoothly as I had expected, but it was at the end I realised just how incompetent they were at managing my let.
Parkers acknowledged flood damage to my property but ...
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What agent could do to change your mind?
Having made such a school boy error and admitting my complaint was valid, I think the agent should have sorted out re-dress.
It would have been very simple to refund the deposit in full accompanied with an apology for the inconvenience caused in the early stages of the complaint. Had this happened, I may have continued letting my property with them.
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Comment on agent fees
I was initially happy with the fees and price or I would not have employed the agent.
HOWEVER, when it transpired I had paid fees and not received the service any normal landlord would expect to receive (namely using a valid contract to let my property) I think I paid an unreasonable amount
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