Leicester, LE3
4.8/5, 138 reviews
96% recommended
89% sales valuation accuracy
93% sales fee satisfaction
98% lettings valuation accuracy
94% lettings fee satisfaction
The only provider of the best complete protection package for landlords in Leicestershire - Northwood's unique GUARANTEED RENT Scheme.Talk to us about your property and we'll explain how the certainty that GUARANTEED RENT delivers has become a priceless asset to hundreds of landlords in Leicestershire.Operating from new premises ... show more The only provider of the best complete protection package for landlords in Leicestershire - Northwood's unique GUARANTEED RENT Scheme.
Talk to us about your property and we'll explain how the certainty that GUARANTEED RENT delivers has become a priceless asset to hundreds of landlords in Leicestershire.
Operating from new premises in the heart of Leicester, Northwood Leicester offer professional services to landlords and tenants that are based on real understanding of your needs - we work hard to make the process of letting as smooth, legally compliant, and hassle-free as possible.
Relax, we'll take care of it!
Northwood - Visit Our Website

Opening Hours
Address

Northwood
Dimension House, 3/4 Westbridge Close
Leicester
Leicestershire
LE3 5LW
0116 271 7121

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 89% 93% £175,000 £365,000
Lettings 98% 94% £285 £1,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
55 0 52 3 9 1 6 0 11 1
Areas covered
  • LE11
  • LE1
  • LE12
  • LE2
  • LE13
  • LE3
  • LE14
  • LE4
  • LE15
  • LE5
  • LE16
  • LE6
  • LE17
  • LE7
  • LE18
  • LE8
  • LE19
  • LE9
  • LE65
  • LE10
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
NALS DPS TDS SAGEagent My deposits scheme
Latest Properties

No Properties

Images & Videos

“Was an absolute pleasure to off gone with this letting ......”

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Apr 29,2015
Minithumbup
Gosia Prazeniak
By: 'Miss'
Apr 29,2015
3 people found
this helpful
Was an absolute pleasure to off gone with this letting agent and we was very sad we had to leave, nothing was to big for Gosia and all the dealings we had with her was to a high professional standard. I no if we ever ...
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Comment on agent fees
Fees were exceptionally good.
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“Unlike my previous agents (Your Move), Northwood explained right from ......”

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Apr 13,2015
Minithumbup
By: 'Sarafiel'
Apr 13,2015
3 people found
this helpful
Unlike my previous agents (Your Move), Northwood explained right from the start what documents, money etc I would need to complete my application and Tenancy Agreement. As a consequence everything went exceptionally smoothly. Since then I have had to contact Eliot on a few other ...
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“Friendly, approachable, professional staff. From my initial dealings with Andy ......”

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Dec 29,2014
Minithumbup
Andy
By: 'Vern'
Dec 29,2014
3 people found
this helpful
Friendly, approachable, professional staff. From my initial dealings with Andy over a decade ago to the latest arrivals to the team. All have contributed in a positive way in delivering a first class service. Due to our busy schedules, having the team at Northwoods taking ...
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“I have used northwoods for many years, they have always ......”

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Dec 08,2014
Minithumbup
By: 'Parin'
Dec 08,2014
1 people found
this helpful
I have used northwoods for many years, they have always done an excellent job in finding tenants for me. The "just find a tenant" has always worked for me and they do a very good job. I love the fact they they do everything from ...
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Comment on agent fees
I think the service provided is great, however I think it's expensive and you should give a discount to customers that are regular users and also to customers that recommend others to you. I recommended a friend and I think he used you.
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“Having made use of the Platinum service for 10 years I ......”

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Nov 24,2014
Minithumbup
Andy
By: 'Karen,'
Nov 24,2014
2 people found
this helpful
Having made use of the Platinum service for 10 years I would have no hesitation in recommending Andy and his team at Northwood. The service gives me peace of mind when I am overseas, the tenants are always respectful of the property, the property inspections are ...
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Was this helpful? Yes
By: Andy McG
Nov 25, 2014
View all comments (1)
Karen Thank you for your comments, most importantly to confirm that our goals in providing peace of mind are serving your needs; as I envy your travels (!) it's good to know that our Guaranteed Scheme helps in a small way to help you feel things are being looked after properly back here in Blighty. ...

“Best letting agency I have dealt with. Everything explained no ......”

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Nov 19,2014
Minithumbup
By: 'Lea'
Nov 19,2014
1 people found
this helpful
Best letting agency I have dealt with. Everything explained no hidden fees,good communication and prompt viewings. Never had a problem with the house I rent. It was made spotless before I moved in. Appliances all work perfectly. Overall very happy experience would recommend....
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Comment on agent fees
Reasonable
Was this helpful? Yes

“Very thorough and informative, everything was explained to us in ......”

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Oct 17,2014
Minithumbup
By: 'Hannah'
Oct 17,2014
1 people found
this helpful
Very thorough and informative, everything was explained to us in lots of detail, to both me and my partner, very friendly also...
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“I have used Northwood agents for letting my propery under "......”

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Oct 03,2014
Minithumbdown
Andy
By: 'Ravi'
Oct 03,2014
1 people found
this helpful
I have used Northwood agents for letting my propery under "Guaranteed Rent" plan. This plan is a real rip off and I would recommend any prospective landlords not to use it or think twice before entering into this plan. My property was poorly managed and ...
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Was this helpful? Yes
By: Andy
Oct 04, 2014
View all comments (1)
This is quite a useful opportunity to explain the advantages of the Guaranteed Scheme in exactly the circumstances that Ravi was actually in. It's unfortunate if he now sees the situation differently. First, in December 2012 I recommended to Ravi that the property be marketed at a certain price: he declined this and wanted to go to market nearly £13000 higher, despite all available evidence from us confirming our knowledge of the market. We also flexed our contract with Ravi to enable market ...

“Hannah from Northwood was very informative throughout the sale, An ......”

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Nov 17,2011
Minithumbup
By: 'Simon'
Nov 17,2011
1 people found
this helpful
Hannah from Northwood was very informative throughout the sale, An outstanding service. I would highly recommend them....
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“Northwood managed my property for 8 years while we were abroad. ......”

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Nov 02,2011
Minithumbup
By: 'Patel'
Nov 02,2011
0 people found
this helpful
Northwood managed my property for 8 years while we were abroad. Overalll I was satisfied with the handling of leasing our home, the tenants and any issues which arose during this period. Sometimes there have been slight hiccups, but Northwood were quick to respond and rectify ...
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“It was an absolute pleasure to do business with the ......”

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Oct 29,2011
Minithumbup
By: 'Imran'
Oct 29,2011
1 people found
this helpful
It was an absolute pleasure to do business with the Northwood Branch in Oadby. I found them extremely professional, and helpful under all circumstances. I wish the team all the success in the future endeavors....
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“AWFUL these people had no clue what they were doing.........”

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Aug 27,2011
Minithumbdown
By: 'Katy'
Aug 27,2011
1 people found
this helpful
AWFUL these people had no clue what they were doing...my fiance ended up renting a cute cottage from them cuz i was moving to england for 6month but the problems were from the start!.My fiance started doing the paper work in mid janurary ...
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What agent could do to change your mind?
awful to many people tryed to or were managing our case it was a pain they lied and never called back when they said they would...in short AWFUL!
Attached Filesnbsp;
Was this helpful? Yes
By: Katy B
Sep 15, 2011
View all comments (2)
agent nothing but alot of excuses i have had before from the company time and again i will not be renting from ur company again and pls note it's not a good thing for ur company to have one of ur workers end up telling the renter that the house was cleaner at the hand over back to ur company then when u handed it over to said renter..and yes the house was dirty and dusty when we got it!..it was clean as can be when it was turned back over to u...i hope u will not be so slow with other renters in ...

“I was recommended to use Northwood to act on my ......”

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Jul 13,2011
Minithumbup
By: 'A.'
Jul 13,2011
1 people found
this helpful
I was recommended to use Northwood to act on my behalf when I left England to live overseas. They provided me with an exceptionally high standard of service and I have no hesitation in recommending them to any prospective landlord. Living overseas meant I had ...
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“Gosia was a dream to work with, and gets thin......”

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Dec 03,2020
Minithumbup
Gosia Prazeniak
By: 'Alister'
Dec 03,2020
0 people found
this helpful
Gosia was a dream to work with, and gets things done. I let and sold with her as the agent, and in every instance she was professional, knowledgeable, and displayed sound judgment, particularly when occasional delicate matters needed to be to dealt with. If she ...
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Was this helpful? Yes
By: Andy McGarrick
Dec 08, 2020
View all comments (1)
Alister: that's a fantastic endorsement of everything Gosia and her team try to do for clients. I am delighted that this worked out well for you, and it's been a pleasure to have had your business across everything from when you first came to us for letting, right through to a satisfactory sale to a new investor. Very much appreciated Andy (owner) ...

“From start to finish I was very impressed wit......”

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Nov 03,2020
Minithumbup
Gosia Prazeniak
By: 'DEBORAH'
Nov 03,2020
0 people found
this helpful
From start to finish I was very impressed with Northwood.from finding the property to moving in they were very helpful and responsive.which over the last few months they put other estate agents to shame.i would highly recommend them...
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Was this helpful? Yes
By: Andy McGarrick
Nov 04, 2020
View all comments (1)
Deborah: thank you for these exceptionally kind comments. I know that Gosia and Eliot appreciate your support tremendously. From: Andy (owner) ...

“renting and selling good...”

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Oct 08,2020
Minithumbup
Gosia Prazeniak
Abby
By: 'LYNDA'
Oct 08,2020
0 people found
this helpful
We rented late parents bungalow and were pleased with the service provided and the lovely tenant that was with us for 2.5 years. Also used Northwoods Leicester for the sale of the bungalow and although progress of the sale was somewhat slow because of Covid-19 we ...
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Was this helpful? Yes
By: Andy McGarrick
Oct 08, 2020
View all comments (1)
Thank you Lynda: it's been a pleasure to have had you as a customer both for the letting and for the sale. It was indeed a protracted sale process as lawyers are a force unto themselves, but Gosia pulled out every stop to sort things...thanks for sticking with it! From: Andy (owner) ...

“Highly professional and reliable service from......”

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Aug 26,2020
Minithumbup
Gosia Prazeniak
By: 'Divyan'
Aug 26,2020
0 people found
this helpful
Highly professional and reliable service from all of the members of staff at Northwood, Leicester. I'm particularly grateful to Gosia who has helped me through and through out with her expertise and knowledge of the property market....
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Was this helpful? Yes
By: Andy McGarrick
Aug 26, 2020
View all comments (1)
Divyan: thanks for your kind comments, particularly about Gosia but also referring to the team. I know how much Gosia values the work she is doing for you Divyan, as we discuss progress frequently, so for you to comment so positively is extremely thoughtful of you. I hope all goes well with the plans, and am sure they will! From: Andy (business owner) ...

“Gosia and her team at Northword have manage......”

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Aug 25,2020
Minithumbup
Gosia Prazeniak
By: 'Osman'
Aug 25,2020
0 people found
this helpful
Gosia and her team at Northword have managed my property for almost 10 years and have done a brilliant job. They provide a highly professional and trustworthy service, and work in the best interests of my property. I would highly recommend any perspective landlords or tenants ...
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Was this helpful? Yes
By: Andy McGarrick
Aug 25, 2020
View all comments (1)
Osman: thank you for your support for Gosia and our team. It's always a pleasure to have you on board with us and we fantastically value that length of commitment from you (is it already just about a decade!). I really appreciate you letting the world know about us through your review. From: Andy (owner) ...
Staff picture Gosia Prazeniak
(90)
Staff picture Andy
(13)
No image available Abby
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

In the first instance, complaints are directed to the local office, Northwood (Leicester) Ltd, where any matters will be reviewed by the Director in an impartial fashion and a viewpoint reached as to validity of the complaint; this will be communicated to the client in writing. Thereafter, if this is deemed insufficient, issues can be elevated to the Franchise Office of Northwood (GB) Ltd, and if necessary then to The Property Ombudsman. The whole complaints procedure is available in written form on request.
Last updated at 11:47 AM 05/07/2018 by allAgents

Awards won by Northwood, Leicester LE3 5LW



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Branch - Leicester, LE3