Northwood Leicester supports landlords and tenants alike with commitment to the highest standards of lettings compliance - so tenants have superior homes to live in, landlords have happier tenants.
By : 'Teacher' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : LE2
30 Aug 2017
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I've recently moved in to my property having been shown round by Eliot who was very helpful. Had a few minor issues when I first moved in, notably a leak under the sink and bathroom door that wouldn't lock. I reported these to Sophie in the office and these were all quickly fixed in a polite yet... Read Full Review
Comments on Agent Fees
Rent amount could always be cheaper, but on the whole it's probably reasonable given the good decorative standard of the property.
Services : Letting( As a Tenant )Date: 29th Aug 2017
I've recently moved in to my property having been shown round by Eliot who was very helpful. Had a few minor issues when I first moved in, notably a leak under the sink and bathroom door that wouldn't lock. I reported these to Sophie in the office and these were all quickly fixed in a polite yet efficient manner. I'm very pleased with the service provided. Everyone in the office are friendly and even the maintenance man was helpful.
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I can't even to begin my ...
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5 Star Review
Gosia
By : 'Mrs' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : LE4
29 Aug 2017
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I can't even to begin my gratitude for the help and service I have received from Gosia and Eliot during my move. They were both absolutely amazing and really took into account my personal circumstances and made me feel like they really cared. I have been a tenant a for few years now with Northwoods ... Read Full Review
Services : Letting( As a Tenant )Date: 28th Aug 2017
I can't even to begin my gratitude for the help and service I have received from Gosia and Eliot during my move. They were both absolutely amazing and really took into account my personal circumstances and made me feel like they really cared. I have been a tenant a for few years now with Northwoods and I would absolutely recommend them to everybody.
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Gosia and her team at ...
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5 Star Review
Gosia
By : 'MF' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : LE2
24 Aug 2017
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Gosia and her team at Northwood's of Oadby provided us with a great service. We were provided with comprehensive information and excellent advice. The many questions that we raised were answered quickly and with a good level of detail. Thank you for your time and all of your... Read Full Review
Services : Letting( As a Owner )Date: 23rd Aug 2017
Gosia and her team at Northwood's of Oadby provided us with a great service. We were provided with comprehensive information and excellent advice. The many questions that we raised were answered quickly and with a good level of detail. Thank you for your time and all of your help.
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Efficient friendly agent who ...
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5 Star Review
Gosia
By : 'Robert' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : LE3
18 Aug 2017
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Efficient friendly agent who have a healthy attitude to their clients needs and requirements and make any dealing stress free... Read Full Review
Services : Letting( As a Tenant )Date: 17th Aug 2017
Efficient friendly agent who have a healthy attitude to their clients needs and requirements and make any dealing stress free .
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Northwood provided us with an ...
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5 Star Review
Gosia
By : 'Colin' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : LE18
3 Aug 2017
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Northwood provided us with an excellent service when we rented our property out using their guaranteed rent scheme. Gosia was very friendly and helpful, and we are happy to share our... Read Full Review
Comments on Agent Fees
The fees were fair, and Northwood managing the tenancy and sub-let worked well for us.
Services : Letting( As a Owner )Date: 2nd Aug 2017
Northwood provided us with an excellent service when we rented our property out using their guaranteed rent scheme. Gosia was very friendly and helpful, and we are happy to share our recommendation.
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Northwoods made are move very ...
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5 Star Review
Gosia
By : 'Terry' Services : Letting( As a Tenant ) Rent PCM : £860 Would you recommend ? : Yes Postcode : LE24
2 Aug 2017
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Northwoods made are move very easy, they helped us in finding the right property in an area we love, they are always at the end of a phone to assist you, there fees are reasonable in comparison to other agents extortionate... Read Full Review
Services : Letting( As a Tenant )Date: 1st Aug 2017
Northwoods made are move very easy, they helped us in finding the right property in an area we love, they are always at the end of a phone to assist you, there fees are reasonable in comparison to other agents extortionate charges,
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I have been a tenant with ...
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5 Star Review
By : 'AbiAlanna' Services : Letting( As a Tenant ) Rent PCM : £495 Would you recommend ? : Yes Postcode : LE3
1 Aug 2017
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I have been a tenant with Northwood since April 2017 and can not express how happy I have been with my renting experience. All documents are completed online making it easier to keep track of things. I was given plenty of notice when I was due a routine inspection and when I needed to renew my... Read Full Review
Services : Letting( As a Tenant )Date: 31st Jul 2017
I have been a tenant with Northwood since April 2017 and can not express how happy I have been with my renting experience. All documents are completed online making it easier to keep track of things. I was given plenty of notice when I was due a routine inspection and when I needed to renew my contract for another 6 months. The flat itself was in good condition when I moved in and I was informed that decorating was allowed as long as it was returned to a neutral state. The move in process was quick, easy and ran very smoothly.
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Gosia very helpful throughout ...
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5 Star Review
Gosia
By : 'M' Services : Letting( As a Tenant ) Rent PCM : £800 Would you recommend ? : Yes Postcode : LE10
7 Jul 2017
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Gosia very helpful throughout our tenancy from viewing the property to assisting during our 2 1/2 years there,and has been again in giving a reference for future rentals, would recommend to prospective... Read Full Review
Services : Letting( As a Tenant )Date: 6th Jul 2017
Gosia very helpful throughout our tenancy from viewing the property to assisting during our 2 1/2 years there,and has been again in giving a reference for future rentals, would recommend to prospective tenants
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Northwoods managed my ...
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5 Star Review
Gosia
By : 'MelG' Services : Letting( As a Owner ) Rent PCM : £530 Would you recommend ? : Yes Postcode : LE2
12 Apr 2017
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Northwoods managed my property in Leicester for 10 years following my move to Bristol. Any issues were handled promptly and efficiently which gave piece of mind as a landlord as I was remote from the property. The property was left in excellent condition so had been very closely monitored by... Read Full Review
Services : Letting( As a Owner )Date: 11th Apr 2017
Northwoods managed my property in Leicester for 10 years following my move to Bristol. Any issues were handled promptly and efficiently which gave piece of mind as a landlord as I was remote from the property. The property was left in excellent condition so had been very closely monitored by Northwoods. Recently I decided to sell the house and again Northwoods managed to process between the agent and tenant enabling a hassle free process for me.
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I used thr Northwood ...
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5 Star Review
By : 'Big' Services : Letting( As a Prospective Landlord/Tenant ) Would you recommend ? : Yes Postcode : LE6
1 Nov 2016
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I used thr Northwood Leicester Branch 2 years ago to look at a rented bungalow in Ratby Leicestershire and thought the customer service was good.
The agent knew what he was talking about it was just a shame about the condition of the bungalow, which put me off renting... Read Full Review
Comments on Agent Fees
The agent at that time was good at his job well trained and helpfull in what he talked about the rented bungalow.
I would say Northwood employ the right people who are very good at their job.
Services : Letting( As a Prospective Landlord/Tenant )Date: 1st Nov 2016
I used thr Northwood Leicester Branch 2 years ago to look at a rented bungalow in Ratby Leicestershire and thought the customer service was good. The agent knew what he was talking about it was just a shame about the condition of the bungalow, which put me off renting it.
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Thank you for your thoughts; much appreciated that you should go to the trouble of commenting. And yes, we try to ensure our team are always knowledgable, professionally competent, and just...
I had to deal with quite a ...
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5 Star Review
By : 'Anna' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : LE3
6 Sept 2016
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I had to deal with quite a few agents over last couple of years and Joanna is the most professional one. Always helpful and ready to deal with problems with the most positive attitude... Read Full Review
Services : Letting( As a Tenant )Date: 5th Sep 2016
I had to deal with quite a few agents over last couple of years and Joanna is the most professional one. Always helpful and ready to deal with problems with the most positive attitude ever.
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Northwood letting agents rent ...
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5 Star Review
By : 'Martin' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : LE2
2 Sept 2016
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Northwood letting agents rent my dad's flat out for us and he has never been happier! Since we have been renting our property we have had no trouble at all. Excellent tenants, always pay the rent on time, and take brilliant care of our property! We have never been happier with our letting agent... Read Full Review
Services : Letting( As a Owner )Date: 1st Sep 2016
Northwood letting agents rent my dad's flat out for us and he has never been happier! Since we have been renting our property we have had no trouble at all. Excellent tenants, always pay the rent on time, and take brilliant care of our property! We have never been happier with our letting agent before! Highly recommend you to everyone!
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We have recently had to put a ...
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5 Star Review
Gosia
By : 'Kirstie' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : LE7
31 Aug 2016
People found this helpful0
We have recently had to put a buy-to-let property on the market to sell, due to the loan coming to an end. Gosia at Northwood Leicester made sure we were able to keep the tenant happy right up to the completion, so the new owner has a good tenant and we have a sale. We also got a better price than... Read Full Review
What agent could do to change your mind?
Reasonable - we knew the percent as it was in the rental contract
Comments on Agent Fees
Reasonable - we knew the percent as it was in the rental contract
Services : Sales( As a Vendor )Date: 30th Aug 2016
We have recently had to put a buy-to-let property on the market to sell, due to the loan coming to an end. Gosia at Northwood Leicester made sure we were able to keep the tenant happy right up to the completion, so the new owner has a good tenant and we have a sale. We also got a better price than we expected as the market had gone up, but getting rent throughout was a bonus we hadn't expected. Very appreciative of excellent help.
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As a landlord living ...
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5 Star Review
Gosia
By : 'Peter' Services : Letting( As a Owner ) Rent PCM : £595 Would you recommend ? : Yes Postcode : LE2
30 Aug 2016
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As a landlord living overseas, I am reliant upon the Guaranteed Rent service from Northwood. For two years I have had great help from Gosia at the Oadby office, as we have had tenants completely plague her with rent payment issues, yet no hint of problem has ever reached me; she dealt with the... Read Full Review
What agent could do to change your mind?
Well, not fees as such - in fact no fees. Slightly less rent than the theoretical maximum on other agent's schemes, but when the rent stopped coming in I would have received NOTHING - with Northwood I still get the full contract. Great!
Comments on Agent Fees
Well, not fees as such - in fact no fees. Slightly less rent than the theoretical maximum on other agent's schemes, but when the rent stopped coming in I would have received NOTHING - with Northwood I still get the full contract. Great!
Services : Letting( As a Owner )Date: 29th Aug 2016
As a landlord living overseas, I am reliant upon the Guaranteed Rent service from Northwood. For two years I have had great help from Gosia at the Oadby office, as we have had tenants completely plague her with rent payment issues, yet no hint of problem has ever reached me; she dealt with the recovery of debts through the Courts all at Northwood's expense. One less thing for me to worry about! Perfect...
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Peter: thank you for your comments. As I think you are now endorsing, the promises we made to you about the reliability you need, after having been let down by other agents' promises, have been...
Very polite and friendly ...
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4 Star Review
By : 'Barry' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : LE2
29 Aug 2016
People found this helpful0
Very polite and friendly staff. My viewing appointment with Jaydine was very good. She was helpful and informative and had a great attitude. Would recommend to friends and... Read Full Review
Very polite and friendly staff. My viewing appointment with Jaydine was very good. She was helpful and informative and had a great attitude. Would recommend to friends and family.
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I'm incredibly happy with the ...
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5 Star Review
By : 'Benny' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : LE18
29 Aug 2016
People found this helpful0
I'm incredibly happy with the service I received from the staff at Northwood. They were incredibly helpful and very polite. I would definitely... Read Full Review
Services : Letting( As a Tenant )Date: 28th Aug 2016
I'm incredibly happy with the service I received from the staff at Northwood. They were incredibly helpful and very polite. I would definitely recommend.
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Northwood is a great company ...
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5 Star Review
By : 'Diana' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : LE3
26 Aug 2016
People found this helpful0
Northwood is a great company myself and my partner have just rented our lovely new home from this company. The team at Northwood Lettings have been efficient from start to finish keeping us both well informed every step of the way, this was a quick and well managed move they listened to what we... Read Full Review
Services : Letting( As a Tenant )Date: 25th Aug 2016
Northwood is a great company myself and my partner have just rented our lovely new home from this company. The team at Northwood Lettings have been efficient from start to finish keeping us both well informed every step of the way, this was a quick and well managed move they listened to what we wanted and have found us a lovely home in a perfect area.the team are professional and polite. Many thanks
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Very good agancy and ...
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5 Star Review
By : 'David' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : LE18
26 Aug 2016
People found this helpful0
Very good agancy and proffesional staff. I have been a tenant for 12 months and no problems with staff or landlord, would use... Read Full Review
Services : Letting( As a Tenant )Date: 25th Aug 2016
Very good agancy and proffesional staff. I have been a tenant for 12 months and no problems with staff or landlord, would use again.
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I received an excellent and ...
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5 Star Review
By : 'Maz' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : LE8
26 Aug 2016
People found this helpful0
I received an excellent and efficient service, was kept fully informed before any works were carried out. Professional and friendly... Read Full Review
Services : Letting( As a Owner )Date: 25th Aug 2016
I received an excellent and efficient service, was kept fully informed before any works were carried out. Professional and friendly staff.
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Northwood Leicester have been ...
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5 Star Review
Gosia
By : 'Happy' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : LE2
25 Aug 2016
People found this helpful0
Northwood Leicester have been excellent throughout the sale of my property. The sale went through at full asking price with little hold ups. The team are efficient and professional, I would highly reccommend using their... Read Full Review
Services : Sales( As a Vendor )Date: 24th Aug 2016
Northwood Leicester have been excellent throughout the sale of my property. The sale went through at full asking price with little hold ups. The team are efficient and professional, I would highly reccommend using their services.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
In the first instance, complaints are directed to the local office, Northwood (Leicester) Ltd, where any matters will be reviewed by the Director in an impartial fashion and a viewpoint reached as to validity of the complaint; this will be communicated to the client in writing. Thereafter, if this is deemed insufficient, issues can be elevated to the Franchise Office of Northwood (GB) Ltd, and if necessary then to The Property Ombudsman. The whole complaints procedure is available in written form on request.