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Hendon London, London, NW4

1.2/5, 33 Reviews
9% Recommended

50% letting valuation accuracy

29% letting fee satisfaction

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting50%29.00%£455£1,100
Address

Moreland Estate Management
5 Sentinel SquareLondon, Greater London
NW4 2EL
020 7043 4260

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Moreland Estate Management Branches (View All 2)
This company, ...

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1 Star Review
UserName

Laurence

UserName

Mark

By : 'Sharon'
Services : Letting( As a Owner )
Rent PCM : £1100
Would you recommend ? : No
Postcode : HA8

Nov 25, 2024
People found this helpful0

This company, ‘Moreland Estate management’ are ruthless, inflated service charges, charge you for works never done, my buildings insurance has gone up from £600 last year to over £2000 per annum for a 2 bed flat above shops with a back entrance. They are the ... Read Full Review

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Unethical ...

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1 Star Review

By : 'Mr'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : L17

Jul 12, 2023
People found this helpful2

I'd give -5 stars if it were possible. Appalling company to work and deal with. I have recently been sent a £75.01 breach of lease notification. This includes an administrative charge of £75, making the amount I owe 1... Read Full Review

Comments (1)Was this helpful?:

By : Ralph William Dawson

Mar 20, 2024

Thank you for confirming that it wasn\'t me who has a problem. The problem is Moreland. I received 3 demands for arrears, then 15 months later they just noticed it had already been paid, on time, ( ...


0 stars would be more ...

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1 Star Review

By : 'Will'
Services : Property Management
Would you recommend ? : No
Postcode : L8

Jan 31, 2022
People found this helpful2

I have been trying to get my intercom replaced for over 3 months, I have rang them regularly and they have done nothing. They just fob me off to another department or as of today just hang up without actually checking up on the issue. I would avoid dealing with this estate agent at all cost whether ... Read Full Review

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A mafia company specialised ...

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1 Star Review
UserName

Laurence

By : 'Corinne'
Services : Online Auctions
Sold price : £160000
Would you recommend ? : No
Postcode : SE6

Nov 15, 2021
People found this helpful8

The worst company to deal with, specialised in obtaining as much money as possible from vulnerable people, using threats, intimidations and court actions (that they do not attend) to take as much money from their tenants. It is not a management company, it is a mafia; Invoicing for services that... Read Full Review

Comments (0)Was this helpful?:
I would give this company no ...

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1 Star Review

By : 'Rosemary'
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : L17

Sep 12, 2021
People found this helpful7

I would give this company no stars if I could! They are a nightmare to work with. Since taking over the RTM ourselves they have failed to respond to any communication of any form either from our solicitor or... Read Full Review

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Worst company I have ever had ...

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1 Star Review

By : 'Christine'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : EX39

Aug 10, 2021
People found this helpful8

Worst company I have ever had the misfortune to deal with. Totally ignore First Tier Tribunals decision in our favour. Services charges incorrect and not applicable to our lease. Minium services carried out if any. Total disregard for the properties they "manage". Have reported... Read Full Review

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They are only interested in ...

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1 Star Review

By : 'Bedwyr'
Services : Property Management
Would you recommend ? : No
Postcode : W1U

Jun 14, 2021
People found this helpful6

They are only interested in your money. They/landlord owe me about £2,800 from small claims court. There's no maintenance, or reply to questions e.g. who has a key to the store room from where our bicycles were stolen? They have not sent Summary of Accounts in over four years, despite it... Read Full Review

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Sub par service. Lack of ...

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1 Star Review

By : 'Fernanda'
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : SW16

Mar 26, 2021
People found this helpful8

Sub par service. Lack of communication, basic services are not being supplied, charges for services not being offered. They need to be... Read Full Review

Comments (0)Was this helpful?:
Been trying to get Moreland ...

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1 Star Review

By : 'Mark'
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : CM7

Dec 17, 2020
People found this helpful7

Been trying to get Moreland estate to do basic repairs for the last 9months ! Call them every few weeks & sent emails, Staff are rude & obnoxious ! Our flats are starting to look like we live in a third world country They have no trouble taking my money though on time !!! Any landlords... Read Full Review

Comments (3)Was this helpful?:

By : Claire

Jan 6, 2021

We have a problem in common. Please go to Change.org and look for the petition on Moreland set up by leaseholders.Sign it and get every in your Moreland block to sign it. Please give them my email ...


In 3 years they increased my ...

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1 Star Review

By : 'sumit'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : UB5

Feb 16, 2020
People found this helpful14

In 3 years they increased my service charge to almost double to what I pay. All the reviews are very accurate, how can a company like this being up and running this day and age?! They don't just stop replying to your emails and over the phone just hang up the phone. They send me threatening... Read Full Review

Comments (2)Was this helpful?:

By : Claire Taylor

Apr 2, 2020

There are many victims of Moreland’s vexatious Litigation, I myself being one. I think that it is time that we come together to put a stop this. There is a legal way with possibly no fees. ...


Our lift hasn't been ...

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1 Star Review
UserName

Laurence

By : 'Kirstie'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SS1

Feb 10, 2020
People found this helpful2

Our lift hasn't been working for over a year now and they don't give a fuck... I have a 4yr old and was heavily pregnant and didn't give a shit when I kept complaining all they said we well you betting move out then. Absolutely disgusting attitude from all of them I live on the... Read Full Review

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Scam artists that exploit the ...

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1 Star Review

By : 'CGardner'
Services : Property Management
Sold price : £354000
Would you recommend ? : No
Postcode : SE6

Jan 7, 2020
People found this helpful21

Scam artists that exploit the vulnerable. They break every law associated with the codes that regulate the sector without any fear of accountability. Don't even pay after being found guilty and ordered to pay back in tribunals or through their ombudsman. It's a family run shake down... Read Full Review

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Nightmare to Deal ...

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1 Star Review

By : 'Peter'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : SE18

Jan 3, 2020
People found this helpful11

My perception (like several other reviews here) is that Moreland are running a scam because I can't see any evidence of service provided for the service charges I pay. It's a struggle to get them to perform the most basic of maintenance, for example fixing the front door. I first... Read Full Review

Comments (3)Was this helpful?:

By : Tarryn

Jan 13, 2020

Please contact me if you wish to exchange notes, I have not been best please with this company for years ...


They do not contact the ...

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1 Star Review
UserName

Mark

UserName

Laurence

By : 'James'
Services : Letting( As a Owner )
Rent PCM : £455
Would you recommend ? : No
Postcode : IP4

Oct 29, 2019
People found this helpful15

They do not contact the leaseholder before increasing service charges, do not provide transparent accounts and have recently been taking additional money out of my account for no apparent reason. They also tried to take me to court, and then backed down because they'd made a mistake. And... Read Full Review

Comments (0)Was this helpful?:
Quite simply the most ...

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1 Star Review

By : 'Jennifer'
Services : Property Management
Would you recommend ? : No
Postcode : SE1

Jul 6, 2019
People found this helpful2

Quite simply the most appalling property management we have ever come across. In the years they have managed this private block of flats, they have completely disregarded their duties. I have no idea how they are still trading. Be very warned - along with every other terrible review you will... Read Full Review

Comments (0)Was this helpful?:
Appalling ...

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1 Star Review

By : 'Paul'
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : SW11

Apr 9, 2019
People found this helpful17

Really incompetent on every level in any dealings I've had to make with them. It's hard to understand how this Company has survived in this day and age with such an avoidance for their responsibilities.... Read Full Review

Comments (0)Was this helpful?:
Terrible service to ...

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1 Star Review

By : 'Discussed'
Services : Letting( As a Owner )
Sold price : £140000
Would you recommend ? : No
Postcode : HP20

Mar 19, 2019
People found this helpful14

Moreland are the worst company I have ever had to deal with. The staff are rude. Cost have tripled for some services that weren't even provided. Wont recognise resident association because they dont want to be accountable. Don't use them EVER. Would give them 0 stars if I... Read Full Review


Comments on Agent Fees

Very BAD

Comments (0)Was this helpful?:
Buy out your lease with ...

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1 Star Review

By : 'Iain'
Services : Property Management
Would you recommend ? : No
Postcode : NW1

Jan 25, 2019
People found this helpful20

A shocking company with a history of cynically exploiting tenants and ignoring tribunal findings. After a long battle we took over the lease ourselves and would strongly recommend you do the same. They have a web of related companies who charge but don't do any work. It's... Read Full Review

Comments (9)Was this helpful?:

By : Zak

Feb 8, 2019

Hi Iain. Do you have an email added I could contact you?? I have experienced the same issues. This time in the north ...


Kensington House ...

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1 Star Review

By : 'Mackems73'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : SR2

Jan 21, 2019
People found this helpful12

Simply appalling. I want rid of them and if anyone else has property in the block and reads this please leave a... Read Full Review


Comments on Agent Fees

Extortionate

Comments (4)Was this helpful?:

By : Disgruntled Landlord

Feb 4, 2019

Please provide contact details so we can touch ...


Sham of a company ...

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1 Star Review
UserName

Laurence

UserName

Mark

By : 'polly'
Services : Property Management
Would you recommend ? : No
Postcode : CB23

Jan 21, 2019
People found this helpful10

Please do not ever get involved in this company. They are awful to deal with. They do not communicate just take the money and do nothing for it. If would love to see them gone from managing our block. Rather give no stars but can't submit unless I give 1. But one star does not... Read Full Review


Comments on Agent Fees

nothing good to say!!!!!

Comments (1)Was this helpful?:

By : Iain Flynn

Jan 25, 2019

I'm sorry to hear this but not surprised and would strongly advise you and your fellow tenants to exercise your right to buy out the lease. We had to this with Morelands, who are an appalling ...


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Awards won by Moreland Estate Management, London NW4 2EL

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