Services : Letting( As a Owner )Date: 14th Apr 2021
Olivia and Jasmine were friendly, helpful and attentive throughout the letting process and I would not hesitate to recommend their services.
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Jasmine and Olivia helped us ...
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5 Star Review
Jasmine
Jasmine
By : 'Stephen' Services : Letting( As a Tenant ) Rent PCM : £995 Would you recommend ? : Yes Postcode : PL31
12 Feb 2021
People found this helpful0
Jasmine and Olivia helped us through the letting process.They always answered the phone and dealt with any queries straight away. Many thanks for a wreath service.
Stephen... Read Full Review
Services : Letting( As a Tenant )Date: 12th Feb 2021
Jasmine and Olivia helped us through the letting process.They always answered the phone and dealt with any queries straight away. Many thanks for a wreath service. Stephen &Annette
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Zero communication with this ...
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1 Star Review
By : 'Ex' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : PL30
27 Jul 2017
People found this helpful6
Zero communication with this office - still awaiting my deposit after being kept waiting over 2 months. Have emailed the lettings manager numerous times but, to date, she hasn't had the courtesy to reply. This is by far the most unprofessional lettings agents that we have ever dealt... Read Full Review
Services : Letting( As a Tenant )Date: 26th Jul 2017
Zero communication with this office - still awaiting my deposit after being kept waiting over 2 months. Have emailed the lettings manager numerous times but, to date, she hasn't had the courtesy to reply. This is by far the most unprofessional lettings agents that we have ever dealt with.
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Absolutely rubbish! Lettings ...
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1 Star Review
By : 'Very' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : PL30
12 Apr 2017
People found this helpful7
Absolutely rubbish! Lettings manager worst I've ever dealt with. Rude, pushy and opinionated/judgemental. Still waiting for my deposit. Asked us to pay for something that hasn't been written into a contract or else our landlords will charge us for something else that we didn't do. Not even legal as ... Read Full Review
Services : Letting( As a Tenant )Date: 11th Apr 2017
Absolutely rubbish! Lettings manager worst I've ever dealt with. Rude, pushy and opinionated/judgemental. Still waiting for my deposit. Asked us to pay for something that hasn't been written into a contract or else our landlords will charge us for something else that we didn't do. Not even legal as they forgot to get us to sign the inventory and then didnt bother doing their 3 month check up!!
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1. they failed in explaining ...
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1 Star Review
By : 'Miller' Services : Letting( As a Tenant ) Rent PCM : £995 Would you recommend ? : No Postcode : PL32
22 Oct 2014
People found this helpful2
1. they failed in explaining their vetting system in respect to not accepting income from investments.
2. They were rude and abrupt and absolutely no customer care whatsoever.
3. they didn't ensure that Tregoodwell house was fit to rent out as it has, rising damp, leaking windows, a faulty damp... Read Full Review
What agent could do to change your mind?
To listen and acknowledge that they have failed to provide an acceptable standard of service and not make lame exscuses. To also acknowledge that we have been forced to move after only 6 months in this property as conditions are so bad. It would be impossible to stay here especially when the very long and expensive work is carried out to rectify all these issues, especially the rising damp. To offer some compensation to help with our relocation and acceptance of their failings.
Comments on Agent Fees
Miller Countrywide is the largest lettings agent in the country and their fees appear to match their size.
To pay so much for such atrocious service, to the point they were arrogant and rude. Toally uncaring in the way we were dealt with.
Miller Countrywide Wadebridge Office said about Miller Countrywide
Services : Letting( As a Tenant )Date: 21st Oct 2014
1. they failed in explaining their vetting system in respect to not accepting income from investments. 2. They were rude and abrupt and absolutely no customer care whatsoever. 3. they didn't ensure that Tregoodwell house was fit to rent out as it has, rising damp, leaking windows, a faulty damp chimney. 4. A wood burner that has not been checked or the chimney cleaned prior to us taking the tenancy, The glass on the front of the woodburner is cracked and the there is moisture and tar finding it's way down the outside of the flu. Due to the acrid smell of this woodburner we are unable to light it. 5. A well in the sunroom that we were not informed about and which is not capped. 6. this property has rising damp and it has been like this for many years and that is from a a council Enviromental inspector. This rising damp, is causing mould to form on the walls, floor, furniture and other possessions. This has caused us health issues and we will have to move out. 7. Last but not least, Miller Countrywide failed to inform us that the owner had an illegal water connection and that he was under the radar of South West water.
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Awards won by Miller Countrywide, Wadebridge PL27 7DP