40% sales valuation accuracy
50% sales fee satisfaction
80% lettings valuation accuracy
50% lettings fee satisfaction
No company information
Latest Reviews
24th May 2024
reviewed by 'Alma'
14th May 2020
reviewed by 'Andrew'
21st Mar 2020
reviewed by 'mr'
6th Aug 2018
reviewed by 'Shocked'
10th Apr 2018
reviewed by 'LlSmith'
Opening Hours
Address
Marsh & Parsons
28 Old Town
Clapham,London
Greater London
SW4 0LB
020 7501 3666
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 40% | 50% | £0 | £0 |
| Lettings | 80% | 50% | £1,000 | £3,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 4 | 0 | 5 | 5 | 0 | 4 | 1 | 0 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Overall
Latest Properties
No Properties
May 24,2024
May 24,2024
3
people found
this helpful
this helpful
M&P Clapham letting is just terrible. I was renting out the property. On most of the occasions I was fixing issues with tenants myself to avoid extra costs which they charge. Checkout process with tenants and deposit deduction was even worse. The agent lied ...
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Jul 12, 2024
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Dear Alma, I am sorry to read your 1* review comments. I understand that our Area Director has already been in touch to discuss this further with you. Kind regards, Lesley, Customer Relations Team ...
May 09,2022
May 09,2022
2
people found
this helpful
this helpful
Extremely awful. Their managed property service is terrible. No response when I raised an issue and there is damage being caused to the property which if the owner knew about they’d be furious. Their poor service has happened frequently over the short stay I’...
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May 14,2020
May 14,2020
5
people found
this helpful
this helpful
Absolutely shocking. I never write reviews but you need to be warned and not repeat our mistake of taking this company on to let our house in Clapham. Completely disingenuous from start to finish both with us and the tenants. We have ended up with ...
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Mar 21,2020
Mar 21,2020
0
people found
this helpful
this helpful
I found Georgie Woodhouse a highly effective agent, polite and v efficient. If you want a job done properly go to her....
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Aug 06,2018
Aug 06,2018
2
people found
this helpful
this helpful
This company is full of incompetent individuals that have no empathy and lack common sense. They have made moving house incredibly difficult and I would advise you NOT TO USE THIS COMPANY!...
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Comment on agent fees
So many hidden fees not communicated at outset - such a con and daylight robbery
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Apr 10,2018
Apr 10,2018
3
people found
this helpful
this helpful
In the past, staff at this branch of M&Ps have been fine/excellent, but I found Georgie rude, unprofessional and condescending. If you're letting your property through this branch, I'd recommend you ask to deal with someone else....
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Mar 19,2018
Mar 19,2018
3
people found
this helpful
this helpful
Despite endless M&P errors throughout the tenancy we managed to agree early termination.
Moving out: M&P assured us it was in our interest to allow viewings wherever possible to find new tenants and reduce disruption. We gave access wherever possible including providing their ...
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Comment on agent fees
Not even worth the low fees
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Jan 19,2018
Jan 19,2018
5
people found
this helpful
this helpful
CONSIDER ANOTHER AGENT.
Terrible experience with M&P from start to finish. When we originally put our flat up for rent, M&P proposed a tenant offering a rent far lower than their original valuation. When I later thanked them for their work-to-date but advised ...
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Aug 15,2014
Aug 15,2014
7
people found
this helpful
this helpful
I found Georgie very rude and abrupt and extremely unprofessional. I was going to use Marsh and Parsons to find a new property to rent but my experience with Georgie has discouraged me in doing so....
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Jan 15,2014
Jan 15,2014
0
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this helpful
this helpful
Aileen was excellent. She was happy to spend as much time with me as I wanted when I first viewed the property. She was happy to walk with me around all the surrounding streets, she was sensitive and caring of the elderly vendor and she ...
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Nov 19,2013
Nov 19,2013
1
people found
this helpful
this helpful
Having struggled to find a property within budget that also met our requirements, Tom went out of his way to keep us fully informed of what was coming onto the market even before it hit the internet. After our offer was accepted, he ensured we ...
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Oct 09,2013
Oct 09,2013
1
people found
this helpful
this helpful
The service provided by Tom Barry and Marsh and Parsons in Clapham Old Town was excellent. They quickly understood what we wanted and what we were looking for making the whole search a lot more pleasant and easier. Having nearly lost out on the property ...
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Aug 16,2013
Aug 16,2013
1
people found
this helpful
this helpful
I have had a good experience in renting my property with Robbie and Olivia. I have now let the property on with them second time running and it has been smooth sailing. Thank you. Well Done....
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Aug 23, 2013
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Thank you so much for taking the time to review our lettings service. I have every confidence you'll receive the same excellent service when you come to let your property a third time! Thanks again, your comments are very much appreciated, Patrick Littlemore, Director of Lettings, Marsh & Parsons ...
Aug 13,2013
Aug 13,2013
1
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this helpful
this helpful
From the moment that my flat was initially valued by Marsh and Parsons, Clapham to the day we sold, it was an absolute pleasure dealing with them.We had several valuations on our flat, with various local agents. Marsh and Parsons are a class apart ...
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Aug 23, 2013
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I'm absolutely thrilled to read your review. Thank you so much for taking the time to do it. I'll make sure your comments reach the Clapham team (who I agree, are brilliant!). Thanks again, Peter Rollings CEO ...
Aug 08,2013
Aug 08,2013
1
people found
this helpful
this helpful
Marsh & Parson's at Clapham Old Town made the whole process of selling relatively stress free due to the company's considerate and positive approach. The marketing of our property was highly professional leading to many viewing's and several offers not long after our property was marketed. ...
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Aug 23, 2013
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Dear Julia, many many thanks for your kind words. I'm so pleased to hear you were well looked after by the Clapham team. Kind regards, Peter Rollings, CEO Marsh & Parsons ...
Jun 05,2013
Jun 05,2013
3
people found
this helpful
this helpful
If your looking for a estate agent that is not pushy, yet extremely knowledgeable about the ins and outs of estate agents then Tom Barry at marsh and parsons is the one to contact. Our sale took 9months from offer to completion no fault of ...
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Jun 06, 2013
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(1)
Hi there, thank you so much for your feedback. I'm delighted we were able to offer you such great support throughout your property purchase. All the best, Peter Rollings, CEO ...
May 23,2013
May 23,2013
2
people found
this helpful
this helpful
Both Tom Crabtree and Tom Barry excellently executed the exchange of contracts on the property we were selling. Marsh and Parsons have often sold property for us and they are in the process of selling a further property for us now too. Marsh and Parsons ...
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Jun 06, 2013
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Wow! What lovely feedback. Thank you so much for taking the time to provide your comments, we really appreciate it.
Peter Rollings, CEO ...
May 17,2013
May 17,2013
3
people found
this helpful
this helpful
I was happy with the service of Marsh & Parsons. I had a number of offers which i thought were under market but Marsh & parsons were happy to continue viewing and I received what I believe to be market value and am happy overall. Marsh & Pasrons ...
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May 20, 2013
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Thank you so much for taking the time to provide your feedback. I'm delighted we got you the best price for your property. Kind regards, Peter Rollings CEO ...
May 13,2013
May 13,2013
3
people found
this helpful
this helpful
Very professional, helpful and friendly. Everything was dealt with smoothly, from the first moment they came round to the day of completion....
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May 20, 2013
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Many thanks for your comments - we really appreciate you taking the time to provide your feedback. Kind regards, Peter Rollings CEO ...
May 10,2013
May 10,2013
3
people found
this helpful
this helpful
This is the second property I have bought through Marsh and Parsons and Tom Barry. Each time he has been extremely professional throughout the whole process and has kept me informed of progress at all times throughout the sale. Marsh and Parsons haven't bombarded me ...
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May 20, 2013
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I'm really pleased to read you've had a great experience with both our sales and lettings teams. Thank you so much for taking the time to share your feedback - we really appreciate it. Kind regards, Peter Rollings CEO ...
Oct 30,2012
Oct 30,2012
11
people found
this helpful
this helpful
Please do not make the same mistake we did and deal with this agent! We were let a furnished property only to find out on the move-in date that it was only barely furnished including a lack of beds! They are also withholding money for ...
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Jul 06,2012
Jul 06,2012
4
people found
this helpful
this helpful
I called to inquire after the above property that was already under offer so there was no possibility of a viewing. Fair enough. But the agent (male, did not give me his name) was impatient and downright rude. He asked a number of questions very ...
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What agent could do to change your mind?
Patience and minimal courtesy.Attached Filesnbsp;
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Mar 16,2011
Mar 16,2011
2
people found
this helpful
this helpful
Terrible. A bunch of public schoolboys with no common sense. Very good at getting foot-fall but just not the correct type of clientele. Shocking service....
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Mar 31, 2011
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Charlotte, in this instance I can understand your feedback. We employed a very young man as a trainee on work experience which sadly didn't work out. I can assure you that in general in this and indeed all of our offices, your experience is rare. Thanks anyway.
Peter ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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