London, SW11
3.8/5, 24 reviews
75% recommended
100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
17% lettings fee satisfaction
No company information

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Latest Reviews

View all Reviews 24
21st Mar 2019
reviewed by 'Fiona'
“After renting with Marsh and Parsons for a year and a half I will never do so again nor will ......”
28th Nov 2018
reviewed by 'Bondlessextenant'
“After having pleasantly left my last apartment, our lovely landlord has requested twice for our bond to be returned, and ......”
24th Aug 2017
reviewed by 'Unhappy'
“Terrible customer service and zero flexibility. This agent seems to be run with people with little or no initiative and ......”
28th Jul 2017
reviewed by 'Marta'
“NEGLIGENT AND UNPROFESSIONAL. We are renting a flat in the area but wouldn't use Marsh and Parsons as a landlord ......”
30th Sep 2015
reviewed by 'Victoria'
“This agency was initially charming but they completely missold this apartment to me. I should have taken a hint when ......”
28th Jul 2015
reviewed by 'ab272'
“Initially pleasant and friendly seeming, but unfortunately that impression wasn't matched with actual service.During bidding, I strongly suspect the ......”
Opening Hours
  • Monday: 09:00 - 19:00
  • Tuesday: 09:00 - 19:00
  • Wednesday: 09:00 - 19:00
  • Thursday: 09:00 - 19:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Address

Marsh & Parsons
118 Northcote Road
Battersea,London
Greater London
SW11 6QP
020 7228 9292

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £470,000 £615,000
Lettings 0% 17% £1,600 £2,100
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 0 1 6 10 0 4 0 0 0
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Islington and Tufnell Park, N1

“Do not use...”

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Mar 21,2019
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By: 'Fiona'
Mar 21,2019
2 people found
this helpful
After renting with Marsh and Parsons for a year and a half I will never do so again nor will I buy a property from them. Having been pushed into an uninhabitable property by them we have had issues of all sorts (mold, damp, mice ...
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Comment on agent fees
waste of money
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Was this helpful? Yes

“3 months later, no bond...”

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Nov 28,2018
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By: 'Bondlessextenant'
Nov 28,2018
3 people found
this helpful
After having pleasantly left my last apartment, our lovely landlord has requested twice for our bond to be returned, and we have also requested it on more than 5 occasions. It's been nearly 3 months and there excuse for not returning it is that we owe them £70 ...
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“Terrible customer service and zero flexibility. This agent seems to ......”

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Aug 24,2017
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Amy
By: 'Unhappy'
Aug 24,2017
2 people found
this helpful
Terrible customer service and zero flexibility. This agent seems to be run with people with little or no initiative and who sole aim is to pander to the landlord....
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Comment on agent fees
Bad, really high and poor customer service.
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“NEGLIGENT AND UNPROFESSIONAL. We are renting a flat in the ......”

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Jul 28,2017
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By: 'Marta'
Jul 28,2017
3 people found
this helpful
NEGLIGENT AND UNPROFESSIONAL. We are renting a flat in the area but wouldn't use Marsh and Parsons as a landlord either. A simple drain blockage repeatedly reported by us and repeatedly ignored by the manager resulted with flooding of the flat with stinky sewage water, ...
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Comment on agent fees
The fees are very high, but as soon as the contract is signed they don't do much when emergency happens. There are gas, alarm and security checks, but when water floods the flat nobody cares. This is unacceptable.
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“This agency was initially charming but they completely missold this ......”

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Sep 30,2015
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By: 'Victoria'
Sep 30,2015
6 people found
this helpful
This agency was initially charming but they completely missold this apartment to me. I should have taken a hint when the previous tenants wouldn't allow them to show the apartment until after they'd moved out. The week I moved in, the porter of the block ...
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What agent could do to change your mind?
They agent will never be able to redeem themselves in my eyes or my family's. They're impolite, inefficient, unsympathetic, disorganised and crooked.
Attached Filesnbsp;
Comment on agent fees
They should have given me my fees back following their dishonesty.
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By: Patrick
Oct 01, 2015
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Dear Victoria, I am really sorry to read your feedback. As we've previously informed you (and your parents), we were not made aware of these works by the landlord or the block management company (that manage the communal parts/building exterior) about the scaffolding. Unfortunately, we have absolutely no control over their actions or when these works are carried out and if we had been notified, we would absolutely have informed you, as it's not in our interest to have unhappy tenants. Rega ...

“Initially pleasant and friendly seeming, but unfortunately that impression wasn't ......”

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Jul 28,2015
Minithumbdown
By: 'ab272'
Jul 28,2015
6 people found
this helpful
Initially pleasant and friendly seeming, but unfortunately that impression wasn't matched with actual service. During bidding, I strongly suspect the agent invented other bidders: they refused to tell me where my bid stood relative to others, and the competition magically melted away as soon as ...
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What agent could do to change your mind?
High. High enough to lure a tenant into thinking the agent night actually be working for them. No chance! The agent is there to serve only themselves.
Attached Filesnbsp;
Comment on agent fees
High. High enough to lure a tenant into thinking the agent night actually be working for them. No chance! The agent is there to serve only themselves.
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“Excellent service throughout the process. Charles and Tom were very ......”

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Oct 19,2014
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Charles
By: 'Caroline'
Oct 19,2014
0 people found
this helpful
Excellent service throughout the process. Charles and Tom were very professional and friendly and they found me a buyer quite quickly after I had tried two other agents with no luck. I received regular updates from both Charles and Tom and I appreciated their attentiveness ...
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“As a firm, Marsh and Parsons are totally professional and ......”

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Aug 29,2014
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By: 'Catherine'
Aug 29,2014
0 people found
this helpful
As a firm, Marsh and Parsons are totally professional and their staff add the genuine personal touch - they are always on the case and no small detail is too much trouble. Great to work with and highly recommended....
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“Just sold my flat in Battersea through Marsh and Parsons. ......”

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Aug 14,2014
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By: 'Chris'
Aug 14,2014
0 people found
this helpful
Just sold my flat in Battersea through Marsh and Parsons. I used three agents in the area on multiple agent contracts and Marsh and Parsons got many more viewers through the door than the other two agents and also had offers through them and none ...
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Comment on agent fees
Obviously I would have liked to have paid less for a multiple agency sale but it was competitive with all other agents in the area.
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“Charlie and the team worked tirelessly to bring about a ......”

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Feb 17,2014
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Charles
By: 'Hester'
Feb 17,2014
0 people found
this helpful
Charlie and the team worked tirelessly to bring about a successfully sale of our flat. All matters from communication, the particulars and viewings were dealt with professionally and efficiently. We were unfortunate to have two sales fall through, which was of no fault of the ...
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“Tom has been amazing from start to finish. He is ......”

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Jan 21,2014
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Tom
By: 'hberlaind'
Jan 21,2014
0 people found
this helpful
Tom has been amazing from start to finish. He is extremely knowledgeable in both the Battersea and Clapham area and always willing to go the extra mile. He is very good at working out the exact location to suit the customer and in my case ...
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“Tom was polite and approachable throughout the period of our ......”

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Jan 20,2014
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Tom
By: 'Pete'
Jan 20,2014
0 people found
this helpful
Tom was polite and approachable throughout the period of our purchase. He was well-informed of the property and of the area and very efficient in finding out all the information we required when it was not readily available. He was excellent at making the time ...
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“Marsh and Parsons have been amazing from start to finish. ......”

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Nov 20,2013
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Charles
By: 'caroline'
Nov 20,2013
1 people found
this helpful
Marsh and Parsons have been amazing from start to finish. We bought our house from them 3 years ago and now we just sold it through them. They have been very professional in every single way (when we were buyers and now when we were seller), ...
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“I was extremely impressed by the service that was offered. ......”

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Nov 15,2013
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By: 'Lucinda'
Nov 15,2013
1 people found
this helpful
I was extremely impressed by the service that was offered. From start to finish everyone was very supportive, genuine and hard working! The photos and speed that the agents got people to come and view the property was excellent. I would definitely recommend them to ...
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“I found the service very professional. My calls and emails ......”

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Nov 13,2013
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By: 'philippa'
Nov 13,2013
1 people found
this helpful
I found the service very professional. My calls and emails were returned immediately, and I was kept constantly up to date with prospective tennants and viewings. It was very reassuring as I really felt the team were working hard for me and giving me good ...
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“My wife and I are very grateful indeed for all ......”

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Oct 31,2013
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Charles
By: 'Robert'
Oct 31,2013
1 people found
this helpful
My wife and I are very grateful indeed for all that Charlie Stratfeild and his colleagues, at Marsh and Parsons, did to sell our house within such a very short period of time and for the asking price. We had switched to Marsh and Parsons ...
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“Rose, Charlie and Tom were all very professional throughout the ......”

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Oct 30,2013
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Rose
By: 'Lilly'
Oct 30,2013
1 people found
this helpful
Rose, Charlie and Tom were all very professional throughout the very stressful, and sometimes emotional, process of selling our house. Of all the agents that we had over, 6 in total, to view the house Marsh and Parsons were the most pro-active, honest and straightforward with ...
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“Buying is always stressful, but Tom was a great communicator ......”

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Oct 02,2013
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Thomas
By: 'Phil'
Oct 02,2013
1 people found
this helpful
Buying is always stressful, but Tom was a great communicator and kept everybody updated and moving along. He shows what a good Estate Agent can bring to the process....
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“A big thank you to the team in Marsh & Parsons , ......”

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Sep 20,2013
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Thomas
By: 'David'
Sep 20,2013
1 people found
this helpful
A big thank you to the team in Marsh & Parsons , Northcote Rd for helping us to sell our property. From the outset they have been honest and reliable in setting expectations and then delivering through with a professional and committed execution ensuring the viewings, exchange ...
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“Tom was our main contact and all staff we dealt ......”

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Sep 18,2013
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Tom
By: 'Laurence'
Sep 18,2013
1 people found
this helpful
Tom was our main contact and all staff we dealt with were charming & professional. The photos & particulars were excellent; viewings were trouble free. We received offers very quickly and when the process seemed to slow after offers were accepted on our sale & purchase, Tom liaised ...
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“I completed the purchase of the house (bought successfully via ......”

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Sep 09,2013
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By: 'Anthony'
Sep 09,2013
3 people found
this helpful
I completed the purchase of the house (bought successfully via Marsh and Parsons) on a Friday afternoon, and on Saturday visited the property to get it ready to let for which I had signed up M&P as agent. Marsh & Parsons contacted me at noon ...
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“I was really impressed with the service provided by Marsh & ......”

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Aug 30,2013
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Georgy
By: 'Oli'
Aug 30,2013
3 people found
this helpful
I was really impressed with the service provided by Marsh & Parsons. Of all the agents we contacted, Marsh and Parsons had the largest selection and highest quality of properties available and really took our living needs and budgetary constraints into consideration when arranging viewings for ...
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“Charming and professional service. Any questions or requests dealt with ......”

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Aug 18,2013
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Emma
By: 'Duncan'
Aug 18,2013
2 people found
this helpful
Charming and professional service. Any questions or requests dealt with efficiently with no fuss. They found the tenants quickly and they have proved to be reliable and honest....
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By: Patrick Littlemore
Aug 23, 2013
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Thank you so much for your review - "reliable and honest" is obviously great to hear! Really appreciate you taking the time to give your feedback on here. Best wishes, Patrick Littlemore, Director of Lettings, Marsh & Parsons ...

“I Instructed Marsh and Parsons around the 22nd of December 2011 ......”

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May 11,2012
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Tom
By: 'Emma'
May 11,2012
5 people found
this helpful
I Instructed Marsh and Parsons around the 22nd of December 2011 and by the 11th of January 2012 they had a cash buyer and a price agreed. The sale there on was rather complicated due to the freeholders and my neighbours share in the freehold not to ...
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By: Peter Rollings
Sep 03, 2012
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Dear Emma, Thank you so much for your glowing feedback. But what a shame you only gave us one star! If you have a few minutes to change the star rating, we would of course be extremely appreciative. Kind regards Peter Rollings, Chief Executive ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Marsh & Parsons, London SW11 6QP



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