Schantel felix evil destructive woman dangerously working for LQ in NW London as a helpless and incompetent useless housing lead manager to destroy, bully, threatening and harass tenants on benefits, she plays games against tenants mental health by setting up horrible places with different issues... Read Full Review

A lot of theft problems in the building and L&Q refuses to assist the issue. All parcels disappeared on one night and they still refuse to open the cameras. It is really concerning because today is stealing tomorrow is something else. Zero property... Read Full Review

Living in a building managed by L&Q has been an absolute nightmare. The incompetence and lack of accountability displayed by this management company have reached new heights of frustration. Take, for example, the lift repair situation. It's been out of service since January 1st,... Read Full Review

Do not buy a property where u are forced to use LQ energy. We have lived here 2.5 years and have had no less than 15 occasions either our hot water or heating disconnects for long periods. U will then find it takes on average 2 hours to get through on the phone and then a few days to get it... Read Full Review

O Stars! Poor Services! I have raised my concerns with L&Q as a property owner, and there has been no resolution after two years regarding the Ruby Court resident's car park issues. Sherli Basi Neighbourhood Housing Lead Housing Management – North West Region have ... Read Full Review

Stay away. Unresponsive, stressful, and immensely difficult to deal with. Do not get involved with this... Read Full Review

From Acton Gardens - London No professionally No transparency Waste the money of the residents unnecessary and not in their well-being just in the Land Q... Read Full Review

email the ceo cant give it to you as the website wont let me but google CEO email follow the link and then put in L&Q and it will give you the email they damaged my house whilst doing repairs next-door they dont even own mine now talking to court and ive told the CEO that iam going to ... Read Full Review

Don't expect any help from them purchased window locks, floor insulation and abuse from a upstairs neighbour who hasn't been there longI have been a rented tenant for over 21... Read Full Review

If i could give this money sucking organization no stars i would but unfortunately this is not an option. We were told 13 hours prior to agreed moving in date that the boiler had a leak in it and so the move in date had to be delayed until further notice. My girlfriend had ended her previous... Read Full Review

L&Q were my landlord for over 9 years during which time I paid them in excess of £70,000.00 in rent. In November 2022 they sold the property to Thrive homes and transferred my credited rent account in full which was approximately £480. In December my rent was... Read Full Review

Awful service, when you read about L and Q in the newspapers the feedback is shocking which is understandable as they do nothing to help customers and are more concerned with expanding their company instead of addressing concerns. They send people to look at properties without warning which is... Read Full Review

Terrible. Don't buy with them - so many problems with the place which had to pay to fix. Not helpful at all when contacting them. Recently found live wires, this would have happened when building the property. They refused to do anything about... Read Full Review

Worst company I have ever dealt with, response delayed by up to a few months, DOES not take responsibility for repairs which the tenant is unable to fix themselves, does not take responsibility for complaints and houses tenants in wrong property types ignoring peoples health needs. Unable to... Read Full Review

I live in L&Q apartment in london W8 … they have cut the water again, every week they cut the water. L&Q do not ever reply to our complaints, they have cut the water on all the blocks AGAIN! So dear L&Q, I have cancelled the £150 monthly direct debit you ... Read Full Review

My girlfriend and I have booked a flat by paying a security deposit and did not hear from them for more than a month. Four days before the moving in date we managed to connect with them we have been told that our reference has failed for some reasons. They don't have the intention to give you... Read Full Review

Taking L&Q to court regarding mould/rising damp, it has been a continuous issue because their building is leaking and now my flat is covered in mould, I have a child, L&Q do not help at all cannot wait to get out of this... Read Full Review

Hi guys Hope everyone is good ... by all means necessary avoid LONDON & QUARANT HOUSING ASSOCIATION ... they are the worst I ever come across. They are literally kicking a young mother with mental issuesand kids out of their property because they made mistake and asking her... Read Full Review

DO NOT BUY A HOME WITH L&Q. I am on a shared ownership (25%) and recently had a problem on my new build apartment (3 years old) The issue is the ventilation no longer works. The manual states you can access the unit via one of the hallway cupboards - you can’t. I rang... Read Full Review

Do not purchase from L&Q, they promote themselves as affordable housing, however the service charges are unaffordable. I am paying just under £200 a month for my service, with not outdoor space. I have been trying to challenge this, however I just get ignore and past from... Read Full Review