The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
1/5, 23 Reviews
5% Recommended
100% letting valuation accuracy
7% letting fee satisfaction
Report generated on (28 April 2025 @ 13:44:37)
This document has been generated as a representation of customer reviews attributed to the agent/staff member on the allAgents.co.uk website as of 28/04/2025
We do not accept responsibility for any inaccuracies relating to any of the review content or details of the firm/staff member mentioned.
The rankings are produced by allAgents.co.uk, solely for the purpose of our own website. These rankings are based on our own algorithms and agents are compared to other listed agents within these areas. allAgents.co.uk's rankings do not imply or make a definitive judgement that this agent is more or less favourable, or more or less capable than any other agent. As such allAgents.co.uk take no responsibility in case of loss, damage or inconvenience caused for any decisions that have been based solely or partly on this document.
You can confirm the validity of the content of these reviews, by visiting the profile pages at www.allAgents.co.uk and search for the agent/staff member's name. If you have any queries relating to this document, please contact us at info@allagents.co.uk
allagents.co.uk © 2025
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Letting | 100% | 7.00% | £531 | £1,500 |
From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
---|---|---|---|---|---|---|---|---|---|
0 | 1 | 0 | 10 | 0 | 0 | 0 | 3 | 1 | 8 |
By : 'Spicey'
Branch : London, 10 Grove Crescent Road
Services : Letting( As a Tenant )
Rent PCM : £350000
Would you recommend ? : No
Postcode : NW9
Schantel felix evil destructive woman dangerously working for LQ in NW London as a helpless and incompetent useless housing lead manager to destroy, bully, threatening and harass tenants on benefits, she plays games against tenants mental health by setting up horrible places with different issues ... Read Full Review
By : 'Eleni'
Branch : London, 10 Grove Crescent Road
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : No
Postcode : IG11
A lot of theft problems in the building and L&Q refuses to assist the issue. All parcels disappeared on one night and they still refuse to open the cameras. It is really concerning because today is stealing tomorrow is something else. Zero property ... Read Full Review
By : 'Alin'
Branch : London, 10 Grove Crescent Road
Services : Property Management
Would you recommend ? : No
Postcode : SW11
Living in a building managed by L&Q has been an absolute nightmare. The incompetence and lack of accountability displayed by this management company have reached new heights of frustration. Take, for example, the lift repair situation. It's been out of service since January 1st, ... Read Full Review
By : 'Lee'
Branch : London, 10 Grove Crescent Road
Services : Sales( As a Buyer )
Sold price : £360000
Would you recommend ? : No
Postcode : IG11
Do not buy a property where u are forced to use LQ energy. We have lived here 2.5 years and have had no less than 15 occasions either our hot water or heating disconnects for long periods. U will then find it takes on average 2 hours to get through on the phone and then a few days to get it ... Read Full Review
By : 'Dragos'
Branch : London, 10 Grove Crescent Road
Services : Property Management
Sold price : £260000
Would you recommend ? : No
Postcode : TW13
O Stars! Poor Services! I have raised my concerns with L&Q as a property owner, and there has been no resolution after two years regarding the Ruby Court resident's car park issues. Sherli Basi Neighbourhood Housing Lead Housing Management – North West Region have ... Read Full Review
By : 'Chris'
Branch : London, 10 Grove Crescent Road
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : SE10
Stay away. Unresponsive, stressful, and immensely difficult to deal with. Do not get involved with this ... Read Full Review
By : 'Luc'
Branch : London, 10 Grove Crescent Road
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : W3
From Acton Gardens - London No professionally No transparency Waste the money of the residents unnecessary and not in their well-being just in the Land Q ... Read Full Review
catherine
By : 'alan'
Branch : London, 10 Grove Crescent Road
Services : Letting( Admin )
Would you recommend ? : No
Postcode : E4
email the ceo cant give it to you as the website wont let me but google CEO email follow the link and then put in L&Q and it will give you the email they damaged my house whilst doing repairs next-door they dont even own mine now talking to court and ive told the CEO that iam going to ... Read Full Review
By : 'Graham'
Branch : London, 10 Grove Crescent Road
Services : Letting( As a Tenant )
Rent PCM : £550
Would you recommend ? : No
Postcode : SE13
Don't expect any help from them purchased window locks, floor insulation and abuse from a upstairs neighbour who hasn't been there longI have been a rented tenant for over 21 ... Read Full Review
By : alan quinn
Aug 7, 2023email the ceo cant give it to you as the website wont let me but google CEO email follow the link and then put in L&Q and it will give you the email they damaged my house whilst doing...
By : 'luke'
Branch : London, 10 Grove Crescent Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SW19
If i could give this money sucking organization no stars i would but unfortunately this is not an option. We were told 13 hours prior to agreed moving in date that the boiler had a leak in it and so the move in date had to be delayed until further notice. My girlfriend had ended her previous ... Read Full Review
By : alan quinn
Aug 7, 2023email the ceo cant give it to you as the website wont let me but google CEO email follow the link and then put in L&Q and it will give you the email they damaged my house whilst doing...
By : 'Kim'
Branch : London, 10 Grove Crescent Road
Services : Letting( As a Tenant )
Rent PCM : £654
Would you recommend ? : No
Postcode : HP11
L&Q were my landlord for over 9 years during which time I paid them in excess of £70,000.00 in rent. In November 2022 they sold the property to Thrive homes and transferred my credited rent account in full which was approximately £480. In December my rent was ... Read Full Review
By : alan quinn
Aug 7, 2023email the ceo cant give it to you as the website wont let me but google CEO email follow the link and then put in L&Q and it will give you the email they damaged my house whilst doing...
By : 'L&Q'
Branch : London, 10 Grove Crescent Road
Services : Letting( As a Tenant )
Rent PCM : £1234567
Would you recommend ? : No
Postcode : SW1V
Awful service, when you read about L and Q in the newspapers the feedback is shocking which is understandable as they do nothing to help customers and are more concerned with expanding their company instead of addressing concerns. They send people to look at properties without warning which is ... Read Full Review
By : 'Shelly'
Branch : Sidcup, Cray House Maidstone Road
Services : Property Management
Sold price : £151000
Would you recommend ? : No
Postcode : DA14
Absolutely bloody awful. If I could undo this sale I would. I am only giving one star, as otherwise unable to leave a review. DO NOT BUY from L & Q, they will not want to do any repairs, which do not fall into your remit. Since 2018, we have had to endure a leak for almost half the year ... Read Full Review
By : 'A'
Branch : London, 10 Grove Crescent Road
Services : Land & New Homes
Would you recommend ? : No
Postcode : E6
Terrible. Don't buy with them - so many problems with the place which had to pay to fix. Not helpful at all when contacting them. Recently found live wires, this would have happened when building the property. They refused to do anything about ... Read Full Review
By : 'Anonymous'
Branch : London, 10 Grove Crescent Road
Services : Letting( As a Tenant )
Rent PCM : £123456789
Would you recommend ? : No
Postcode : SW1V
Worst company I have ever dealt with, response delayed by up to a few months, DOES not take responsibility for repairs which the tenant is unable to fix themselves, does not take responsibility for complaints and houses tenants in wrong property types ignoring peoples health needs. Unable to ... Read Full Review
By : 'Viki'
Branch : London, 10 Grove Crescent Road
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : W3
I live in L&Q apartment in london W8 … they have cut the water again, every week they cut the water. L&Q do not ever reply to our complaints, they have cut the water on all the blocks AGAIN! So dear L&Q, I have cancelled the £150 monthly direct debit you ... Read Full Review
By : 'Carol'
Branch : Sidcup, Cray House Maidstone Road
Services : Letting( As a Tenant )
Rent PCM : £566
Would you recommend ? : No
Postcode : CR0
Would advise anyone to avoid L&Q like the plague. I have had one issue after another with boilers, broken/burst water pipes. Have now launched an official complaint. The house I live in has damp and mould due to consistent plumbing ... Read Full Review
By : 'Ivan'
Branch : London, 10 Grove Crescent Road
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : E14
My girlfriend and I have booked a flat by paying a security deposit and did not hear from them for more than a month. Four days before the moving in date we managed to connect with them we have been told that our reference has failed for some reasons. They don't have the intention to give you ... Read Full Review
By : Neuza
Mar 26, 2022That’s what happened to me after 3 months… it’s just like they never want to give property all they want is the deposit...
By : 'L'
Branch : London, 10 Grove Crescent Road
Services : Letting( As a Tenant )
Rent PCM : £531
Would you recommend ? : No
Postcode : CM20
Taking L&Q to court regarding mould/rising damp, it has been a continuous issue because their building is leaking and now my flat is covered in mould, I have a child, L&Q do not help at all cannot wait to get out of this ... Read Full Review
By : 'Exclusive'
Branch : London, 10 Grove Crescent Road
Services : Other
Would you recommend ? : Yes
Postcode : CR4
Hi guys Hope everyone is good ... by all means necessary avoid LONDON & QUARANT HOUSING ASSOCIATION ... they are the worst I ever come across. They are literally kicking a young mother with mental issuesand kids out of their property because they made mistake and asking her ... Read Full Review
By : Louis
Feb 10, 2022L&Q contractors broke my disabled mums curtains and stole money from her purse. My mum had a stroke now in care. I was her carer in one bedroom L&Q property 13 years until 2020 I was...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Last updated at 11/30/2, 12:00:00 AM by allAgents