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Skegness, PE25
2.3/5, 3 Reviews
33% Recommended
0% sales valuation accuracy
50% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction
Hill & Clark are an award winning professional property agent helping people buy, sell, rent and manage their property. As a leading independent local property agent we specialise in all aspects of Sales, Lettings and Property Management. We provide a dedicated personal service to all our clients on all aspects
of residential and commercial sales and lettings.
At Hill & Clark we aim to provide a highly professional service based on traditional values combined with modern technology.
With our years of experience we have an extensive knowledge of the local property markets in which we operate, enabling us to offer the very best possible service to all of our clients, whether buying, selling or letting. We are committed to providing professional honest advice based on our experience of the property market and its prevailing market conditions.
Latest Reviews
Trevor & Mandy
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 100% | £0 | £0 |
| Lettings | 50% | 99% | £675 | £675 |
Areas covered
- PE23
- PE24
- PE25
Address
Hill & Clark
Office 8 Aura Business Centre, Heath Road, Skegness, Lincolnshire
PE25 3SJ
01754 896940
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Latest Properties
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Hill & Clark Branches (View All 6)
Leaving due to found new ...
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5 Star Review
Hollie
By : 'James'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : PE25
30 Mar 2022
People found this helpful0
I have never had a bad moment with them always do happy to help the same day or very next morning if not important would recommend to... Read Full Review
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James said about Hill & Clark
Services : Letting( As a Tenant )Date: 30th Mar 2022
I have never had a bad moment with them always do happy to help the same day or very next morning if not important would recommend to anyone
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I have never known a company ...
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1 Star Review
By : 'Nik'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : PE25
4 Feb 2022
People found this helpful3
I have never known a company to be so haven't got a clue what they are doing.We had them in charge of my mum's Bungalow (who sadly passed away). Unbeknown to us the tenant was subletting the property with about 6 mattresses all over the property.The reason I know this is because my... Read Full Review
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Nik STARKEY said about Hill & Clark
Services : Letting( As a Owner )Date: 4th Feb 2022
I have never known a company to be so haven't got a clue what they are doing.We had them in charge of my mum's Bungalow (who sadly passed away). Unbeknown to us the tenant was subletting the property with about 6 mattresses all over the property.The reason I know this is because my friend who is a gas engineer had to go round and do a gas check.Having then reports it to Hill and Clark they basically called us liars,having been round and inspected the property.They never looked into the garage where the illegals had time to hide the mattresses because idiots Hill and Clark told them the time of the inspection.Please stay away from these pathetic, incompetent idiots.We get the keys returned Monday,will update afterwards.Stay clear.
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15.10.2017 Dear Hill & ...
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1 Star Review
By : 'Trevor'
Services : Letting( As a Owner )
Rent PCM : £675
Would you recommend ? : No
Postcode : PE25
17 Oct 2017
People found this helpful2
15.10.2017 Dear Hill & Clarke Now that we have sold our home we are writing this to let you know that we feel very let down by Hill & Clarke letting and would never recommend you or use your services again. Throughout the tenancy of our property it seemed that we the landlords had to... Read Full Review
Comments on Agent Fees
good
Comments (8)15.10.2017
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Trevor & Mandy said about Hill & Clark
Services : Letting( As a Owner )Date: 16th Oct 2017
15.10.2017
Dear Hill & Clarke
Now that we have sold our home we are writing this to let you know that we feel very let down by Hill & Clarke letting and would never recommend you or use your services again.
Throughout the tenancy of our property it seemed that we the landlords had to jump as soon as something went wrong, but the tenants could get away with almost anything including creating damp, subletting and tempering with the electric to mention just a few. There was one occasion when they removed the smoke alarm and we were told that we would "by law" have to replace it, when we said if we put a new one in today what's to stop them removing that one? the response we got was that they should not do that. The only solution to the many of the problems we ever got from the Skegness office was "you can always serve them a section 21" the only person that seemed to understand our point and was impartial was Sam.
When the tenant moved out your Skegness office offered us £50.00 from the tenants deposit as compensation. When we said we needed to look at the property first before we accepted anything we were told by Paula that if we wanted more we might end up fighting for it in court. We replied that we would not be "bullied" or scared off and we would let your office know our decision in due time. The next day the offer was increased to £200.00.
When we received the statement it was for £190.00. We contacted the Skegness office again and asked what had happened to the other £10.00. We were told it was for a tidy driveway at the property. When we got there we had to clean up broken glass and rubbish before we could drive on it. Without any explanation the other £10.00 was then paid to us the day after.
In general the tenants left the property in a very poor condition. It needed deep cleaning and decorating throughout (every room) and four new carpets. It may have looked clean to an uninterested party but in fact it was filthy, it was not as suggested fair wear and tear. Throughout the tenancy there had been regular inspections made and not once can we recall being told that the property was dirty never mind filthy. When we got the property back there was grease everywhere and we find it hard to see how the inspections had missed seeing it.
These are just a few of the items we had to do when we moved in:
Boiler lacking water, the carpet was missing and the floor was wet through. This was repaired at our expense. In the living room one of the four matching curtain tiebacks was missing making the other three useless. The electric fire was not working and the sliding door to the kitchen not opening on the runners, after a good clean and some lubrication it worked fine. There were three light bulbs missing from the fitting, when we cleaned off the dirt and grease we could see the pattern on it which we had forgot was on there. The central heating radiator had been used has a clothes drier and the paint had peeled off, this practice of putting wet clothes on a hot radiator would have also been a major contributing factor for the damp in the house. There was also two stains on the carpet!
This is just a very small example of what your agents had missed, there is much more if you are interested. We had been with you for three and half year and thought that you should know what is going on in your company.
We don't expect a reply but would be interested in your opinion.
Regards
Trevor & Amanda Smith
The UK's Largest Customer Review Website for the Property Industry
By : Paul Clark
17 Oct 2017Dear Mr & Mrs Smith I am sorry to note your comments in relation to your former property which the tenants left earlier this year after a tenancy in excess of three and a half years. I am not...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
All staff will deal with the normal day to day problems on a one to one basis but should you be dissatisfied then in the first instance speak to the department manager. If you are not satisfied with the standard of work/conduct/behaviour etc received and wish to make a formal complaint then at that stage you will be requested to put your complaint in writing, setting out your concerns by reference to any related documents, terms of business, tenancy agreement, inventory etc, and send it to the Department Manager.
The grievance letter will be acknowledged, investigated in accordance with established in house procedures and a reply sent to you within ten working days of receipt of the original letter. You will be invited to make any comments that you may have in relation to this response.
Subsequently, if you remain dissatisfied with the way we have handled your complaint, please write to the Managing Director, Mr Paul Clark at Hill & Clark Morgan House, Gilbert Drive, Boston, Lincs, PE21 7TQ.
Last updated at 5/18/2020, 6:45:37 AM by allAgents
