By : 'Richard' Services : Sales( As a Buyer ) Sold price : £386000 Would you recommend ? : Yes Postcode : N19
3 Jan 2020
People found this helpful0
In recent years, I have purchased two properties in London through Hamptons, or Greene & Co as it was. They were both purchased under fairly complex & demanding circumstances. On each occasion we were very well represented by Cheryl Brown. She was highly efficient & always... Read Full Review
In recent years, I have purchased two properties in London through Hamptons, or Greene & Co as it was. They were both purchased under fairly complex & demanding circumstances. On each occasion we were very well represented by Cheryl Brown. She was highly efficient & always ready to go the extra mile & to agitate in order to get the process over the line. Richard Hernaman o/b Pastora, Ellie & Anna Hernaman
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Fantastic service. I dealt ...
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5 Star Review
Cheryl
summer
By : 'Ingrid' Services : Sales( As a Buyer ) Sold price : £230000 Would you recommend ? : Yes Postcode : N87E
22 Apr 2019
People found this helpful0
Greene and Co helped me buy my home in Crouch End and I couldn't have been happier with their service. I dealt with Yehya, Summer and Cheryl and all of these people played a huge part in helping me secure the flat I so desperately wanted but almost didn't get due to issues in the... Read Full Review
Greene and Co helped me buy my home in Crouch End and I couldn't have been happier with their service. I dealt with Yehya, Summer and Cheryl and all of these people played a huge part in helping me secure the flat I so desperately wanted but almost didn't get due to issues in the conveyancing process. The team at Greene and Co went above and beyond what is expected. Summer used their network of Countrywide offices to certify ID for my friends dotted across the country so that I could get the property exchanged else it was going to fall through whilst Yehya came to my home to collect my ID documents which was amazing as I was so busy. I didn't use their recommended solicitors but wish I had but no matter they still helped me through the issues with my solicitor. I was so relieved when we exchanged, I had almost given up but Greene and Co kept dealing with problem after problem. I now realise what a difference a capable and experienced estate agent can make to the stressful experience of buying and selling a home. Thank you so much. I look forward to dealing with you again in the future.r
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We have endured a living ...
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1 Star Review
Olivia
By : 'MVB' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : N4
29 Jun 2017
People found this helpful4
We have endured a living nightmare renting a managed property from Greene and Co since December 2016 (106A stapleton hall road). They let us move in to a flat that had a giant hole in the roof (in winter!!), none of the light bulbs working, a temperamental shower, a broken oven and our storage... Read Full Review
Services : Letting( As a Tenant )Date: 28th Jun 2017
We have endured a living nightmare renting a managed property from Greene and Co since December 2016 (106A stapleton hall road). They let us move in to a flat that had a giant hole in the roof (in winter!!), none of the light bulbs working, a temperamental shower, a broken oven and our storage areas full of the previous tenants belongings. Without telling us.
The ceiling has collapsed a further 2 times while we've been in the house. Every contractor they have sent round has done a terrible job and damaged the property and our personal belongings further, leaving us to clean up their mess. When asked why we weren't told before moving in that there was a hole in the roof, the property manager's answer was it's not my fault and I've never been to the property so I didn't know. It took 3 months just to get them to remove the rubble from the roof that the contractors left all over our garden. Also 3 months to fix all the lightbulbs, and even then they were done to a poor standard. The previous tenants belongings are still in the house despite us asking endlessly to have them removed. The first property management person we dealt with was one of the rudest, most unprofessional and incompetent person I have ever dealt with.
The second person has been better but she is obviously stumped by the fact that there is clearly a complete disregard for tenants within the company - it's all about money for them. The only compensation we've received was after months and months of fighting, we got our admin fees back. It's a total joke of a company, they don't seem to understand that a poor living situation can ruin someone's life. I feel so so bad for the next set of people who are going to live in this flat, because I imagine once again Greene & Co will say anything to get them to sign on the dotted line, without a care in the world for what will happen to them next.
Now they're trying to say we're going to lose some of our deposit for painting a wall that was already like that when we moved in, and for damage to the property. What a joke.
Do not rent with them, do not let them manage your property. Crooks.
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Hi,
I have a bit of a problem understanding your circumstances and why you have actually moved to a flat which you say "They let us move in to a flat that had a giant hole in the roof (in...
Greene and Co falsely ...
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1 Star Review
By : 'rg' Services : Letting( As a Tenant ) Rent PCM : £3142 Would you recommend ? : No Postcode : N8
23 Jun 2016
People found this helpful3
Greene and Co falsely advertised that a house to let came with access to communal gardens. We signed a tenancy agreement after also being verbally assured that the tenancy came with access to the communal gardens. This was also clearly stated in the advert - and this was the reason that we chose... Read Full Review
Services : Letting( As a Tenant )Date: 22nd Jun 2016
Greene and Co falsely advertised that a house to let came with access to communal gardens. We signed a tenancy agreement after also being verbally assured that the tenancy came with access to the communal gardens. This was also clearly stated in the advert - and this was the reason that we chose the house (it was a lot more rent than we would have otherwise paid). When it transpired (through our own investigation) that the house did not in fact have any right of access to the gardens, we sought to unwind the tenancy agreement, assuming this would happen immediately as Greene&Co had admitted and apologised for the error. However, they held us to the tenancy agreement, leaving us with the expensive and time-consuming option of going to court to get the tenancy unwound. We had clear legal advice that the advert was in breach of the Consumer Protection from Unfair Trading Regulations 2008. It was December, we had a six-week old baby, and we had to move before the school deadline of 15 January for our older child. Despite being aware of this, Greene&Co refused to release us from the tenancy, and in desperation, we agreed to pay over £3,000 to be released from the tenancy and to come to a 'full and final' settlement. The office staff themselves did seem to want to help us, but the directors would not release us from the tenancy - despite admitting to misleading us, and being fully aware of our personal situation. Immoral, deceitful and very happy to take advantage of our situation to force us to settle. Trading Standards issued this warning to them: https://www.whatdotheyknow.com/request/breach_of_consumer_protection_la
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Sofia provided us with an ...
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5 Star Review
Sophia
By : 'Cian' Services : Letting( As a Tenant ) Rent PCM : £1950 Would you recommend ? : Yes Postcode : N4
8 Sept 2015
People found this helpful0
Sofia provided us with an excellent service which enabled us to quickly friend a new home. She was able to liaise with the landlord... Read Full Review
Services : Letting( As a Tenant )Date: 7th Sep 2015
Sofia provided us with an excellent service which enabled us to quickly friend a new home. She was able to liaise with the landlord quickly.
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When searching for a new ...
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5 Star Review
Sophia
By : 'SWright91' Services : Letting( As a Tenant ) Would you recommend ? : Yes
2 Jul 2015
People found this helpful0
When searching for a new property to rent, Sofia was excellent. She really listened to our needs and only approached us with properties that matched our requirements instead of bombarding us with every property. On arranging viewings she was very quick and honest about room sizes, transport links,... Read Full Review
Services : Letting( As a Tenant )Date: 1st Jul 2015
When searching for a new property to rent, Sofia was excellent. She really listened to our needs and only approached us with properties that matched our requirements instead of bombarding us with every property. On arranging viewings she was very quick and honest about room sizes, transport links, furnishings etc. We found this extremely useful when looking into different areas of London. On my next property search I will definitely request Sofia if going through Greene&Co. Overall she provided a very professional service.
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our experience of using this ...
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1 Star Review
summer
By : 'Paola' Services : Letting( As a Owner ) Sold price : £425000 Would you recommend ? : No Postcode : N8
8 Mar 2015
People found this helpful4
our experience of using this estate agent is very unpleasant
we asked them to evaluate our property, and the Manager Summer Preston, showed up with a junior negotiator. They undervalued our property by over �50K! Suggesting the market was very slow at the time (Nov. 2014), and would not be... Read Full Review
Services : Letting( As a Owner )Date: 8th Mar 2015
our experience of using this estate agent is very unpleasant we asked them to evaluate our property, and the Manager Summer Preston, showed up with a junior negotiator. They undervalued our property by over �50K! Suggesting the market was very slow at the time (Nov. 2014), and would not be able to achieve the asking price. She suggested not to complete the renovation work, as not necessary, and pretend she had an investor interested in the purchase. As we became suspicious of her waffles, she admitted she was interested in buying the property for herself! Needless to say we did not feel comfortable selling the property through Greene and Co. We sold the property for well over the asking price through a different estate agent . We would not consider selling another property through Greene and Co Crouch End branch.
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We had an absolutely ...
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1 Star Review
Jordan
By : 'NEVER' Services : Letting( As a Tenant ) Rent PCM : £650 Would you recommend ? : No Postcode : N4
6 Mar 2015
People found this helpful2
We had an absolutely shambolic experience with Greene & Co, which unfortunately is ongoing despite us having vacated our property.
There were innumerable issues with our property which our landlord failed to carry out her basic duties (eg. heating and hot water broken, repairs not authorised... Read Full Review
Services : Letting( As a Tenant )Date: 6th Mar 2015
We had an absolutely shambolic experience with Greene & Co, which unfortunately is ongoing despite us having vacated our property.
There were innumerable issues with our property which our landlord failed to carry out her basic duties (eg. heating and hot water broken, repairs not authorised therefore G&C were 'unable' to do anything to assist us), at every turn we were met by rude, unfriendly and unsympathetic staff who shared our case around and therefore INTERNAL miscommunication was a constant battle to overcome, along with all the other practical faults of our property combined with a useless landlord.
We are due to be reimbursed with our rent and due to have our deposit returned to us and are in the course of taking legal action to claim both back because we now we are no longer tenants, we have no confidence at all that we will receive the money owed to us. The staff we have dealt with have told us contradictory stories throughout our tenancy which means we have absolutely no trust in the organisation or that we will receive the money owed to us.
When viewings were taking place for new tenants, we were never given notice (which is illegal) and therefore had people knocking at the door in the middle of the evening completely unexpectedly on a regular basis. When we did come to vacate, we had a week left as rightful tenants but as G&C knew we were moving to our new property earlier they authorised contractors to come in and treat our house as an empty home - we returned one evening to find all 3 beds piled on top of one another in one of the bedrooms and dust sheets covering the entire house meaning that we were unable to complete final cleaning tasks. We have since been informed that the cost of these will be deducted from our deposit (entirely unfairly as we were unable to finish up the small remaining bits of cleaning), however at this moment in time we doubt we will receive any of the remainder of our deposit back.
In short, I would advise extremely strongly against going with Greene & Co. Their fees are astronomical and the service abysmal. Go with a private landlord or a smaller agency, our experience so far with our new estate agents could not be more different.
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Overall we believe this review to be factually incorrect and unfair. Greene & Co pride ourselves on providing an exceptional service to our landlords and tenants.
The tenants had a dedicated...
Olivia was a great agent to ...
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4 Star Review
Ollie
By : 'Jemk' Services : Letting( As a Tenant ) Rent PCM : £1200 Would you recommend ? : Yes Postcode : N8
24 Jun 2014
People found this helpful0
Olivia was a great agent to deal with. We registered with dozens of agencies and competitively out really felt like Olivia went out of her way to understand our needs and emergised with our house hunting challenges. Many other agencies we dealt with felt very transactional and indifferent to our... Read Full Review
Services : Letting( As a Tenant )Date: 23rd Jun 2014
Olivia was a great agent to deal with. We registered with dozens of agencies and competitively out really felt like Olivia went out of her way to understand our needs and emergised with our house hunting challenges. Many other agencies we dealt with felt very transactional and indifferent to our requirements, offering us properties which in no way meet our needs repeatedly.
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She was very efficient. ...
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5 Star Review
By : 'Furrun' Services : Letting( As a Tenant ) Would you recommend ? : Yes
13 Jun 2014
People found this helpful0
She was very efficient. Arriving on time very friendly and she show me a lots of houses to rent. She's very dedicated to her... Read Full Review
Services : Letting( As a Tenant )Date: 8th Jun 2014
We have recently started renting a property through Green and Co. The administration fee was £500. It was all done very quick.
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All the agents I dealt with ...
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5 Star Review
By : 'Sarah' Services : Letting( As a Owner ) Rent PCM : £2 Would you recommend ? : Yes Postcode : N8
5 Jun 2014
People found this helpful0
All the agents I dealt with were helpful and knowledgable. They were very efficient and seemed very pro-active in securing me a tenant as soon as... Read Full Review
Services : Letting( As a Owner )Date: 4th Jun 2014
All the agents I dealt with were helpful and knowledgable. They were very efficient and seemed very pro-active in securing me a tenant as soon as possible.
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Sofia dealt with a situation ...
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5 Star Review
Sophia
By : 'estovell77' Services : Letting( As a Tenant ) Would you recommend ? : Yes
29 May 2014
People found this helpful0
Sofia dealt with a situation of a failed viewing really well and used her initiative to ensure a viewing was arranged at another property immediately...as it turned out it was the flat that is now my home. She was responsive and supportive throughout the offer and contract negotiations particularly ... Read Full Review
Services : Letting( As a Tenant )Date: 28th May 2014
Sofia dealt with a situation of a failed viewing really well and used her initiative to ensure a viewing was arranged at another property immediately...as it turned out it was the flat that is now my home. She was responsive and supportive throughout the offer and contract negotiations particularly in light of a few complications that she was quick to address with the support of her manager. Finally she went above and beyond when she helped me on the day of the move; the key pickup hadn't gone to plan but Sofia sorted it all out with good nature and professionalism avoiding what could have been a bit of a disaster...all on her day off! She then personally dropped off the spare keys a few days later to save me the journey to the office.
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I worked with Greene & Co ...
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4 Star Review
By : 'Alex' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : W5
29 May 2014
People found this helpful0
I worked with Greene & Co in my search for a flat and I can say that they were very polite and proactive in helping me out. They listened to my needs and tried their best to match them. I would definitely use them again next time I... Read Full Review
Services : Letting( As a Tenant )Date: 28th May 2014
I worked with Greene & Co in my search for a flat and I can say that they were very polite and proactive in helping me out. They listened to my needs and tried their best to match them. I would definitely use them again next time I move!
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Chris was a good guy who ...
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5 Star Review
Chris
By : 'samuelind' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : NW4
28 May 2014
People found this helpful0
Chris was a good guy who sorted everything in a timely manner. His communication with the group was excellent, especially considering there were five of us who are all relatively difficult to get hold of at the best of... Read Full Review
Services : Letting( As a Tenant )Date: 27th May 2014
Chris was a good guy who sorted everything in a timely manner. His communication with the group was excellent, especially considering there were five of us who are all relatively difficult to get hold of at the best of times.
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Sofia was really helpful, she ...
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4 Star Review
Sophia
By : 'Hankle' Services : Letting( As a Tenant ) Would you recommend ? : Yes
26 May 2014
People found this helpful0
Sofia was really helpful, she was enthusiastic about helping us find a place and keen to let us know about new things that were becoming available. She was much friendlier and more personable than most other agents that I have dealt... Read Full Review
Services : Letting( As a Tenant )Date: 25th May 2014
Sofia was really helpful, she was enthusiastic about helping us find a place and keen to let us know about new things that were becoming available. She was much friendlier and more personable than most other agents that I have dealt with.
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Olivia gave a very ...
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5 Star Review
Olivia
By : 'Andreas' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : N4
24 May 2014
People found this helpful0
Olivia gave a very professional, yet personal impression. She always called back and kept us updated on whether our offer was accepted or not.
In the contrary to many real estate agents, Olivia also contacted us with just the right amount of e-mails and calls, for us to feel well informed BUT... Read Full Review
Services : Letting( As a Tenant )Date: 23rd May 2014
Olivia gave a very professional, yet personal impression. She always called back and kept us updated on whether our offer was accepted or not.
In the contrary to many real estate agents, Olivia also contacted us with just the right amount of e-mails and calls, for us to feel well informed BUT not chased.
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All fine, very communicative ...
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5 Star Review
Chris
By : 'ROwen' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : N4
21 May 2014
People found this helpful0
All fine, very communicative with us and I felt Chris had control of the process. Also helped to negotiate the best possible price wth... Read Full Review
Services : Letting( As a Tenant )Date: 20th May 2014
All fine, very communicative with us and I felt Chris had control of the process. Also helped to negotiate the best possible price wth landlord.
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Olivia Geisner is helping us ...
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5 Star Review
Olivia
By : 'Elena' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : N4
14 May 2014
People found this helpful0
Olivia Geisner is helping us to find a property to rent in Crouch end and she has been extremely helpful, considerate of our needs and demonstrated a great business approach. She has also been very pleasant on a personal level and made us feel comfortable as her... Read Full Review
Services : Letting( As a Tenant )Date: 13th May 2014
Olivia Geisner is helping us to find a property to rent in Crouch end and she has been extremely helpful, considerate of our needs and demonstrated a great business approach. She has also been very pleasant on a personal level and made us feel comfortable as her clients.
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Sofia was absolutely ...
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5 Star Review
Sophia
By : 'Murray' Services : Letting( As a Tenant ) Would you recommend ? : Yes
30 Apr 2014
People found this helpful0
Sofia was absolutely outstanding. From the very beginning when I first contacted her she was friendly, knowledgable and established a great professional relationship. She was excellent at relating to my needs and finding us the perfect property. Sofia kept me informed along the whole process,... Read Full Review
Services : Letting( As a Tenant )Date: 29th Apr 2014
Sofia was absolutely outstanding. From the very beginning when I first contacted her she was friendly, knowledgable and established a great professional relationship. She was excellent at relating to my needs and finding us the perfect property. Sofia kept me informed along the whole process, phoning and emailing when anything had to be updated, she always phoned when she said she would and at convenient times to suit me. She went beyond what I expected from letting agent and it was only when I seen her title at the bottom of an email that I realised she was a trainee. She definitely exhumes confidence and experience. Sofia has a great manner was able to relate to myself who is 28 and my mother in her 50's who she put at ease with my transition to London. I have never received such service from letting agent and would 100% recommend sofia to friends, infact I already have! I have complete confidence in her abilities and strongly believe she is an asset to the company. She made the daunting task of relocating hundreds of miles from home a stress free and enjoyable experience. Wish her all the best for her bright and prosperous career within property. What a star!
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