The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
4.4/5, 59 Reviews
86% Recommended
89% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
90% letting fee satisfaction
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 89% | 100% | £90,000 | £265,000 |
Lettings | 100% | 90% | £400 | £1,050 |
Gatekeeper Property Services Ltd
165 Victoria Road, Swindon, Wiltshire
SN1 3BU
01793 536 536
Daniel
By : 'Sara'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : ML3
Absolutely terrible - they put my house on the market without proper procedure leading me to incur large solicitor fees - and what do they say ' we will investigate your complaint within 28 days'. totally unacceptable and unprofessional.... Read Full Review
By : vanessa
Nov 30, 2023Hi Sara, we sincerely apologise for any inconvenience caused and as you know we have been actively working to resolve the issues raised. We understand your frustration with the investigation timeline ...
Harriet
By : 'Steve'
Services : Letting( As a Owner )
Rent PCM : £137000
Would you recommend ? : Yes
Postcode : SN25
Fantastic service from start to finish. We are first time landlords and I have say we have been provided with outstanding quality by Dan and his team. We were kept updated at all stages with our dedicated move manager and genuinely felt looked after. Look no further for a dependable estate and... Read Full Review
By : Vanessa
Jul 20, 2021Hi Steve, lovely comments to receive regarding Dan and the team, they will be so pleased. Thank you so much for recommending them. Kind Regards, Vanessa - Marketing ...
Daniel
Sam
By : 'Rich'
Services : Sales( As a Vendor )
Sold price : £127000
Would you recommend ? : Yes
Postcode : SN25
After having tried a number of independent and national estate agents we felt totally disillusioned by the promises made on the initial appointment that led to a complete lack of communication and any kind of productive relationship. That completely changed with Dan and the team at Gatekeeper. I ... Read Full Review
By : Vanessa
Apr 20, 2021Hi Rich, wow thank you so much for such fantastic feedback on Dan, Sam and the team - they will be so delighted to hear that you have found their communication, care and attention to be superb and ...
Daniel
By : 'Mozao'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SN1
We are very glad,and satisfated , Daniel thorne is excellent professional and very helpfull. Thank you very much for you attention, ... Read Full Review
By : vanessa
Apr 20, 2021Hi Mozao, so pleased to hear that you found Dan to be professional and helpful and that you were happy and satisfied with the service you received. Kind Regards, Vanessa - Marketing ...
By : 'Steve'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SN25
Hi,just recently moved with gatekeeper and Dan and the team could not have been any more helpful and informative,explained all the processes to me along the way.would highly... Read Full Review
By : Vanessa
Jan 21, 2021Hi Steve, thanks so much for leaving us a positive review and for highly recommending us. Dan and the team will be so pleased to hear that you have found them helpful and informative. Kind Regards, ...
By : 'Lonely'
Services : Letting( As a Tenant )
Rent PCM : £900
Would you recommend ? : Yes
Postcode : SN3
recently moved to a new area with the help of gatekeepers property service ltd. very professional staff , very informative, polite and helpful. from start to moving in the staff helped and made things easier for me and my family. able to contact them and they informed me on step by step until i... Read Full Review
By : vanessa
Nov 3, 2020Thank you so much for leaving such a positive review for us, I know that Dan, Asheley, Sam, and the whole team will be so pleased with your comments. It is great to hear that they have been polite, ...
Daniel
By : 'David'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SN25
Great personable service, would recommend! Dan and the team were great, he kept in constant contact throughout the process and made me feel like I had a personalised service rather than another house on there books. As a first time seller Dan explained the whole process for me and was always... Read Full Review
By : Vanessa
Nov 3, 2020Hi David, thanks so much for leaving such great comments about Dan and the team. I am so pleased that you felt that the service you had was personable and supported you through the whole process. ...
Daniel
By : 'David'
Services : Sales( As a Vendor )
Sold price : £90000
Would you recommend ? : Yes
Postcode : SN1
Did a good job of selling my house, kept well informed throughout the whole process and got a good price in the... Read Full Review
By : Vanessa
Aug 28, 2020Hi David, many thanks for leaving us a 5 Star Review, so pleased that our communication was good and you were happy with the price achieved. Kind Regards, Vanessa - Marketing ...
Daniel
By : 'Chloe'
Services : Sales( As a Vendor )
Sold price : £130000
Would you recommend ? : Yes
Postcode : SN1
Sold my house recently through Gatekeeper. Sam was brilliant with us at the valuation as it was the first time selling a house so we needed some hand holding! From there Dan was excellent at negotiating the deal for us and helping us every step of the way through the sale - would highly recommend... Read Full Review
By : Vanessa
Apr 30, 2020Hi Chloe, thanks so much for your kind words, Sam and Dan will be so pleased to hear that you would highly recommend them. Kind Regards, Vanessa - Marketing ...
By : 'Pat'
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : Yes
Postcode : SN1
Just rented a property through gatekeeper and I have been thoroughly impressed.Everything was easy when sorting viewings to the application process and inventory.Always kept fully up to date.Thank you for a great rental... Read Full Review
By : Vanessa
Feb 6, 2020Hi Patrick, brilliant to hear that you have been impressed with how easy the process has been to rent a property through Gatekeeper. Thanks so much for leaving a 5 Star Review for us. Kind Regards, ...
By : 'Miss'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SN25
Always receive excellent customer service and communication. Completely takes the stress out of being a landlord. Would highly recommend... Read Full Review
By : Vanessa
Feb 6, 2020Dear Miss Howells, thank you so much for your kind comments, great to hear that we have taken the stress out of being a landlord and that you would recommend us! Kind Regards, Vanessa - Marketing ...
By : 'Vanessa'
Services : Letting( As a Owner )
Rent PCM : £725
Would you recommend ? : Yes
Postcode : SN5
It's all about the good communication for me, being kept up to date every step of the way by a personal telephone call then backed up with an email confirming what was said and... Read Full Review
By : Vanessa
Oct 15, 2019Hi Vanessa, great to hear that the team are on top of their communication with calls and emails to verify. Thank you so much for leaving such positive comments. Kind Regards, Vanessa - Marketing ...
By : 'Csaba'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SN22
She's doing his work properly, she is the best for us we love your work is fantastic thank... Read Full Review
By : vanessa
May 21, 2019Hi Csaba, thank you so much for your lovely comments! We really appreciate it. Kind Regards, Vanessa - Marketing ...
Sam
By : 'Kalee'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SN34
Gatekeeper and it's staff made it very easy for me and my partner, this house is our first and everything has been very straight forward. Any help that was needed was sorted by very helpful staff members and was dealt with straight away. I have had no issues and me and my partner are... Read Full Review
Reasonable, we were prepared to pay either way.
By : vanessa
Mar 5, 2019Hi Kalee, so pleased that your first rental through Gatekeeper has been a straightforward experience, supported by helpful staff members and that you would recommend ...
By : 'barry'
Services : Letting( As a Owner )
Rent PCM : £600
Would you recommend ? : Yes
Postcode : SN25
as first time landlords we were unsure what the procedures were but had a meeting with phil kendall and he explained everything we wanted it fully managed so they have done everything that needed to be done and within two days we had a tenant whats not to... Read Full Review
very good
By : Vanessa
Jan 17, 2019Fantastic feedback to receive, many thanks for your kind comments. It is good to hear that Phil was clear and we were able to find a tenant quickly for you. Kind Regards, Vanessa - Marketing ...
Sam
By : 'S'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SN25
I use Gatekeeper's service to conduct viewings and source suitable tenants for 3 flats in North Swindon. As tenants tend to be fairly transient in this area it is important to have a reliable service to conduct viewings, vet prospects and communicate back to me. Gatekeeper always fulfil... Read Full Review
Very reasonable.
By : Vanessa
Jan 17, 2019Great to hear that the team here at Gatekeeper are providing a reliable and consistent service with good communication for you. Many thanks for the positive feedback, it is much appreciated. Kind ...
Mat
Lucy
By : 'Happy'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SN2
Gatekeeper manage our rental property for 3 years, they took care of all maintenance issues promptly and kept us informed all the way. Now we are living in another city and decided to sell our rental property. Gatekeeper marketed the property and it has sold within 6 weeks at a good price. We are... Read Full Review
Fees are reasonable and in-line with the market.
By : Vanessa
Jan 17, 2019So pleased to hear you have had such a great experience with Gatekeeper and that we have looked after you both from a rental and from a sales process point of view.Many thanks and good luck for the ...
By : 'Graylin'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SN25
I have found the property care team professional,friendly and helpful. They keep me very well informed and look after my best interest when dealing with any problems or outside agencies and always respond within any stated time... Read Full Review
Good
By : Vanessa
Jan 17, 2019Wonderful feedback! Great to hear the property care team are professional, friendly and helpful and that they look after your best interests and respond in a timely manner. Many thanks for the 5 ...
By : 'Fiona'
Services : Letting( As a Tenant )
Rent PCM : £850
Would you recommend ? : Yes
Postcode : SN2
We have recently used Gatekeeper for the 1st time to rent a property and have found all staff very friendly and professional from start to finish. Daniel showed us round the house we were interested in a couple of times and answered any queries we had and Sarah has been fantastic in taking us... Read Full Review
I think the fees are fair.
By : Vanessa
Jan 24, 2019Hi Fiona, thanks so much for the positive feedback, great to hear that Daniel and Sarah in particular have been good but also that you found all the staff to be friendly and professional. Kind ...
Sarah
By : 'Mr'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : SN3
As a landlord, I am really happy so far. All property updates in time and with very important informations. Impartial advice to both tenant and landlord. My allocated staff used to be Kate Mittell now Sarah Evans. Both are great for me. Thank you very much both of... Read Full Review
I am happy with their current fees.
By : Vanessa
Jan 24, 2019Great feedback, good to hear that the advice you receive is impartial with regular property updates to keep you informed. Many thanks for your review, Kind Regards, Vanessa - Marketing ...
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