The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
4.4/5, 20 Reviews
85% Recommended
100% letting valuation accuracy
82% letting fee satisfaction
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Letting | 100% | 82.00% | £600 | £1,050 |
Gatekeeper Property Services Ltd
7 Midshires Business Park, Smeaton Close, Buckinghamshire
HP19 8HL
01296 485 858
By : 'Katie'
Services : Sales( As a Vendor )
Sold price : £245000
Would you recommend ? : Yes
Postcode : HP21
Thoroughly professional, friendly, approachable and personable throughout my whole sales process. Both the local sales and central team were fantastic in all dealings with them.It made selling the house surprisingly simple and stress free. a big thank you to all the Gatekeeper... Read Full Review
By : vanessa
Jul 6, 2021Hi Katie, I am delighted to hear that the sales process has been simple and stress-free due to the team being progressional, friendly, and approachable throughout! Kind Regards, Vanessa - Marketing ...
By : 'David'
Services : Sales( As a Vendor )
Sold price : £175000
Would you recommend ? : Yes
Postcode : HP20
A very professional and relaxed approach which made us feel exceptionally at ease throughout selling our house.Kept us up to date at all times with good emails and calls.Never came across as pushy or rushed which was pleasant.The Move Manager team was excellent and backed up what teh sales team did ... Read Full Review
By : vanessa
Jul 6, 2021Hi David, thanks so much for your kind comments regarding the service the team provided for you. So pleased that you found it professional and relaxed with good communication. Kind Regards, Vanessa ...
By : 'Doris'
Services : Letting( As a Owner )
Rent PCM : £850
Would you recommend ? : Yes
Postcode : HP21
So quick to respond when I contacted Gatekeeper to rent out my flat. They kept in touch until I was ready to make my move and then found a tenant for me within a... Read Full Review
By : Vanessa
Mar 11, 2021Hi Doris, thanks so much for leaving us a 5 Star Review, I am so pleased that we were able to support and find a tenant quickly for you. Kind Regards, Vanessa - Marketing ...
By : 'Harriet'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : HP21
Just rented and was very impressed. Everything was sorted quickly and efficiently and I felt very looked after. Will definitely be using... Read Full Review
By : vanessa
Feb 21, 2021Hi Harriet, thanks so much for your kind comments, so pleased that you felt looked after and everything was sorted quickly and efficiently. Kind Regards, Vanessa - Marketing ...
By : 'Steph'
Services : Letting( As a Owner )
Rent PCM : £1050
Would you recommend ? : Yes
Postcode : HP19
Always come up with great solutions to challenges or problems. As a Landlord gives me complete confidence that they look after my best interests and investment. Have a great Landlord online app that makes it easy to see everything which is going... Read Full Review
By : Vanessa
Feb 9, 2021Hi Steph, thanks so much for your kind comments, it\'s lovely to hear that the team always come up with great solutions to challenges or problems, it means a great deal to get your feedback. Also so ...
By : 'Natalie'
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : No
Postcode : HP20
Very rude agents. Not helpfull at all. When you have an issue with property they send you uncompetent handyman who mskes even more damage for which you'll be charged when you move out. When they arrange vieving with potentially new tenants they never take their shoes off ,make stains on your... Read Full Review
By : Vanessa
Feb 9, 2021Hi Natalie, obviously I am disappointed that your experience with Gatekeeper has not been as you or we would have liked. I am unable to locate your exact tenancy details so can\'t investigate the ...
Hannah
By : 'Adrian'
Services : Letting( As a Tenant )
Rent PCM : £875
Would you recommend ? : Yes
Postcode : HP21
Hannah always gets back to us very quickly and corresponds by email and phone which I really appreciate. She reads correspondence thoroughly to understand our needs. She is honest which I appreciate the most because previous agents have not been and I respect honesty over convenience much more.... Read Full Review
By : Vanessa
Apr 2, 2020Hi Adrian, thanks so much for your kind comments on the service you have received, in particular from Hannah. I know that she works incredibly hard to keep her Tenants happy so it is great to hear ...
Phil
By : 'Kate'
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : Yes
Postcode : HP20
Phil was really helpful and polite. Felt that he listened to my comments and the feed back I have had since has been really... Read Full Review
By : Vanessa
Apr 2, 2020Hi Kate, really pleased to hear that you found Phil to be helpful and polite and that he listened to you. Thank you for leaving us the 5 Star review. Kind Regards, Vanessa - Marketing ...
By : 'Isobel'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : HP21
I've just rented my flat in Aylesbury and found it very easy surprisingly. A tenant was found quickly making it easy for met o get on with moving away.... Read Full Review
By : Vanessa
Mar 17, 2020Hi Isobel, so pleased to hear that we managed to find a tenant quickly for you enabling you to get on with moving away! All the best with the changes. Kind Regards, Vanessa - Marketing ...
By : 'Jessica'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : HP21
New to the area I contacted several agents. Although the right property didn't come up straight away, Gatekeeper kept in touch with new ones until I found the right... Read Full Review
By : Vanessa
Mar 17, 2020Hi Jessica, good to hear that the team continued to search for the right property for you, even though it didn\'t come up straight away. Thanks for leaving the feedback! Kind Regards, Vanessa - ...
By : 'James'
Services : Letting( As a Tenant )
Rent PCM : £950
Would you recommend ? : Yes
Postcode : HP21
Very impressed with all services by the agent. Always communicate well and are very supportive and empathetic when required to... Read Full Review
By : Vanessa
Mar 17, 2020Hi James, thanks so much for the 5 Star Review, good to hear that the team communicate well and are supportive. Kind Regards, Vanessa - Marketing ...
By : 'stephanie'
Services : Letting( As a Tenant )
Rent PCM : £600
Would you recommend ? : No
Postcode : HP20
I rented a 1 bed with Gatekeepers, which to be honest, was a bit of a dump when I viewed. But getting a little desperate as I own a dog I took it, with the agreement of redecorating in a neutral colour, new window seals, new grouting and that I would pay for a carpet cleaner when I move out. ... Read Full Review
By : 'Joe'
Services : Sales( As a Vendor )
Sold price : £275000
Would you recommend ? : Yes
Postcode : HP21
I have just completed the sale of my house with Gatekeeper and I have been massively impressed.The team were always available even our of hours and gave me really detailed viewings feedback.The offer and legals process was supported well and communication was good even up ... Read Full Review
By : Vanessa
Feb 6, 2020Hi Joseph, amazing comments to leave, we really appreciate it. Great to hear that the team really supported you throughout the sale of your property and that you would recommend us. Kind Regards, ...
By : 'Sarah'
Services : Letting( As a Tenant )
Rent PCM : £925
Would you recommend ? : Yes
Postcode : HP19
My Gatekeeper experience has been nothing short of faultless. From initial enquiry to moving in. Brilliantly trained staff and friendly communications. Cant speak highly enough of... Read Full Review
By : Vanessa
Oct 15, 2019Hi Sarah, wow - lovely comments, thank you so much! The team will be so pleased to received your feedback and recommendation. Kind Regards, Vanessa - Marketing ...
By : 'Hingus'
Services : Letting( As a Tenant )
Rent PCM : £875
Would you recommend ? : Yes
Postcode : HP21
We rented a house in initially in Swindon through Gatekeeper. We then moved home and have now rented with them in Aylesbury. They always communicate well and look after our interests in the tenancy. I would recommend to... Read Full Review
By : Vanessa
Oct 15, 2019Thanks so much for your recommendation! Kind Regards, Vanessa - Marketing ...
By : 'S'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : HP21
I took my property to Gatekeeper to find me a tenant and manage the property for me. I have found that from start to finish they have been excellent. The communication has been frequent and my new tenant has moved in without any issues. All very good so... Read Full Review
By : Vanessa
Oct 15, 2019Thank you so much for leaving such a positive review, I am so pleased that you have found the service to be excellent, communication good and have had no issues. Kind Regards, Vanessa - Marketing ...
By : 'Ramona'
Services : Letting( As a Tenant )
Rent PCM : £875
Would you recommend ? : No
Postcode : HP20
Worst agency ever avoid it ,everything was amazing till agency fees was paid and the nightmare have started. New contract had to be renewed 2 month early(4 month on currently adress)with 14 days only notice and a big surprise increasing rent 35£ and they negotiate the price without asking(20£)... Read Full Review
Bad
By : Vanessa
Oct 15, 2019Dear Mrs Bihorean, Obviously I am disappointed that you have expressed the opinions you have in this review but I appreciate you taking the time to leave your comments. We take our customer service ...
Harriet
By : 'Laura'
Services : Letting( As a Tenant )
Rent PCM : £675
Would you recommend ? : Yes
Postcode : HP21
Very impressed with the service. Harriet was very knowledgeable, polite and helpful. Didn't feel pressured into anything which I've felt before from agents. Answered all questions we had. Overall a great... Read Full Review
Me and my partner were happy with the fees, they have been quite a bit more with past agents.
By : Vanessa
Jan 17, 2019Hi Laura, brilliant feedback to receive, many thanks for this. Great to hear that Harriet offered excellent customer service and that overall you had a great experience through Gatekeeper. Kind ...
By : 'Michele'
Services : Letting( As a Tenant )
Rent PCM : £700
Would you recommend ? : Yes
Postcode : HP21
I'm very satisfied with Gatekeeper and Andrew Ballard has proven to be a capable member of the Gatekeeper team. I recommend this letting agency. Thumb... Read Full Review
Overall it is average. Renewing fees are high.
By : Vanessa
Jan 17, 2019Hi Michele, great to hear that you are pleased with the service you have received from Gatekeeper and that Andrew has proven himself a capable member of the team. Many thanks for the 5 star review. ...
Phil
Alex
By : 'Lisa'
Services : Letting( As a Owner )
Rent PCM : £725
Would you recommend ? : Yes
Postcode : HP14
I have been with gatekeeper since they first opened in Aylesbury as one of there Landlords. Gatekeeper look after 4 of my rentals and i wish they would expand to London to look after one of my properties there. They are efficient, always looking for the best opportunities for the landlord as well... Read Full Review
good
By : Vanessa
Aug 7, 2018Hi Lisa, thanks so much for leaving such a positive review. I am so pleased that you find the team efficient and trustworthy in looking after your properties and the fact that they work in your best ...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.