100% lettings valuation accuracy
82% lettings fee satisfaction
No company information
Latest Reviews
26th Jun 2021
reviewed by 'David P'
9th Feb 2021
reviewed by 'Doris'
9th Feb 2021
reviewed by 'Steph Makin'
9th Feb 2021
reviewed by 'Harriet'
6th Feb 2021
reviewed by 'Natalie'
Opening Hours
Address
Gatekeeper Property Services Ltd
7 Midshires Business Park
Smeaton Close
Buckinghamshire
HP19 8HL
01296 485 858
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 100% | 82% | £600 | £1,050 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 5 | 0 | 9 | 3 | 3 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Estate agents
Latest Properties
No Properties
Jun 26,2021
Jun 26,2021
0
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Thoroughly professional, friendly, approachable and personable throughout my whole sales process. Both the local sales and central team were fantastic in all dealings with them.It made selling the house surprisingly simple and stress free. a big thank you to all the Gatekeeper team...
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Jul 06, 2021
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Hi Katie, I am delighted to hear that the sales process has been simple and stress-free due to the team being progressional, friendly, and approachable throughout! Kind Regards, Vanessa - Marketing Director ...
Jun 26,2021
Jun 26,2021
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A very professional and relaxed approach which made us feel exceptionally at ease throughout selling our house.Kept us up to date at all times with good emails and calls.Never came across as pushy or rushed which was pleasant.The Move Manager team was ...
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Jul 06, 2021
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Hi David, thanks so much for your kind comments regarding the service the team provided for you. So pleased that you found it professional and relaxed with good communication. Kind Regards, Vanessa - Marketing Director ...
Feb 09,2021
Feb 09,2021
0
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Always come up with great solutions to challenges or problems.
As a Landlord gives me complete confidence that they look after my best interests and investment.
Have a great Landlord online app that makes it easy to see everything which is going on....
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Feb 09, 2021
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Hi Steph, thanks so much for your kind comments, it's lovely to hear that the team always come up with great solutions to challenges or problems, it means a great deal to get your feedback. Also so pleased you like the Landlord app we created, it is designed specifically to support you with all the information you need regarding your rental property. Kind Regards, Vanessa - Marketing Director ...
Feb 09,2021
Feb 09,2021
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Just rented and was very impressed. Everything was sorted quickly and efficiently and I felt very looked after. Will definitely be using again....
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Feb 21, 2021
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Hi Harriet, thanks so much for your kind comments, so pleased that you felt looked after and everything was sorted quickly and efficiently. Kind Regards, Vanessa - Marketing Director ...
Feb 09,2021
Feb 09,2021
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So quick to respond when I contacted Gatekeeper to rent out my flat. They kept in touch until I was ready to make my move and then found a tenant for me within a week...
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Mar 11, 2021
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Hi Doris, thanks so much for leaving us a 5 Star Review, I am so pleased that we were able to support and find a tenant quickly for you. Kind Regards, Vanessa - Marketing Director ...
Feb 06,2021
Feb 06,2021
0
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Very rude agents. Not helpfull at all. When you have an issue with property they send you uncompetent handyman who mskes even more damage for which you'll be charged when you move out. When they arrange vieving with potentially new tenants they never take their ...
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Feb 09, 2021
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Hi Natalie, obviously I am disappointed that your experience with Gatekeeper has not been as you or we would have liked. I am unable to locate your exact tenancy details so can't investigate the issues you have raised, but please do get in touch via the phone or email so that I can see how we can best resolve this for you. In the meantime, I wish you all the best, Kind Regards, Vanessa - Marketing Director ...
Mar 21,2020
Mar 21,2020
0
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Phil was really helpful and polite. Felt that he listened to my comments and the feed back I have had since has been really pleasing...
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Apr 02, 2020
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Hi Kate, really pleased to hear that you found Phil to be helpful and polite and that he listened to you. Thank you for leaving us the 5 Star review. Kind Regards, Vanessa - Marketing Director ...
Mar 21,2020
Mar 21,2020
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Hannah always gets back to us very quickly and corresponds by email and phone which I really appreciate. She reads correspondence thoroughly to understand our needs. She is honest which I appreciate the most because previous agents have not been and I respect honesty over ...
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Apr 02, 2020
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Hi Adrian, thanks so much for your kind comments on the service you have received, in particular from Hannah. I know that she works incredibly hard to keep her Tenants happy so it is great to hear that she is always friendly and professional and good with her communication. I appreciate the feedback, Kind Regards, Vanessa - Marketing Director ...
Mar 16,2020
Mar 16,2020
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I've just rented my flat in Aylesbury and found it very easy surprisingly. A tenant was found quickly making it easy for met o get on with moving away. Thanks....
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Mar 17, 2020
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Hi Isobel, so pleased to hear that we managed to find a tenant quickly for you enabling you to get on with moving away! All the best with the changes. Kind Regards, Vanessa - Marketing Director ...
Mar 15,2020
Mar 15,2020
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New to the area I contacted several agents. Although the right property didn't come up straight away, Gatekeeper kept in touch with new ones until I found the right place....
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Mar 17, 2020
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Hi Jessica, good to hear that the team continued to search for the right property for you, even though it didn't come up straight away. Thanks for leaving the feedback! Kind Regards, Vanessa - Marketing Director ...
Mar 13,2020
Mar 13,2020
0
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Very impressed with all services by the agent.
Always communicate well and are very supportive and empathetic when required to be....
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Mar 17, 2020
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Hi James, thanks so much for the 5 Star Review, good to hear that the team communicate well and are supportive. Kind Regards, Vanessa - Marketing Director ...
Mar 11,2020
Mar 11,2020
1
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I rented a 1 bed with Gatekeepers, which to be honest, was a bit of a dump when I viewed. But getting a little desperate as I own a dog I took it, with the agreement of redecorating in a neutral colour, new window seals, new ...
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Feb 05,2020
Feb 05,2020
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I have just completed the sale of my house with Gatekeeper and I have been massively impressed.The team were always available even our of hours and gave me really detailed viewings feedback.The offer and legals process was supported well and communication was good ...
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Feb 06, 2020
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Hi Joseph, amazing comments to leave, we really appreciate it. Great to hear that the team really supported you throughout the sale of your property and that you would recommend us. Kind Regards, Vanessa - Marketing Director ...
Sep 30,2019
Sep 30,2019
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We rented a house in initially in Swindon through Gatekeeper. We then moved home and have now rented with them in Aylesbury.
They always communicate well and look after our interests in the tenancy.
I would recommend to anyone....
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Oct 15, 2019
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Thanks so much for your recommendation! Kind Regards, Vanessa - Marketing Director ...
Sep 30,2019
Sep 30,2019
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My Gatekeeper experience has been nothing short of faultless.
From initial enquiry to moving in.
Brilliantly trained staff and friendly communications.
Cant speak highly enough of them....
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Oct 15, 2019
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Hi Sarah, wow - lovely comments, thank you so much! The team will be so pleased to received your feedback and recommendation. Kind Regards, Vanessa - Marketing Director ...
Sep 28,2019
Sep 28,2019
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I took my property to Gatekeeper to find me a tenant and manage the property for me. I have found that from start to finish they have been excellent. The communication has been frequent and my new tenant has moved in without any issues. All ...
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Oct 15, 2019
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Thank you so much for leaving such a positive review, I am so pleased that you have found the service to be excellent, communication good and have had no issues. Kind Regards, Vanessa - Marketing Director ...
Sep 27,2019
Sep 27,2019
1
people found
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Worst agency ever avoid it ,everything was amazing till agency fees was paid and the nightmare have started. New contract had to be renewed 2 month early(4 month on currently adress)with 14 days only notice and a big surprise increasing rent 35£ and they negotiate the price ...
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Comment on agent fees
Bad
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Oct 15, 2019
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Dear Mrs Bihorean,
Obviously I am disappointed that you have expressed the opinions you have in this review but I appreciate you taking the time to leave your comments. We take our customer service exceptionally seriously and are looking forward to meeting in person and discussing the issues you have raised. Kind Regards, Vanessa - Marketing Director ...
Nov 26,2018
Nov 26,2018
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Very impressed with the service. Harriet was very knowledgeable, polite and helpful. Didn't feel pressured into anything which I've felt before from agents. Answered all questions we had. Overall a great experience....
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Comment on agent fees
Me and my partner were happy with the fees, they have been quite a bit more with past agents.
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Jan 17, 2019
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Hi Laura, brilliant feedback to receive, many thanks for this. Great to hear that Harriet offered excellent customer service and that overall you had a great experience through Gatekeeper. Kind Regards, Vanessa - Marketing Director ...
Nov 04,2018
Nov 04,2018
0
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I'm very satisfied with Gatekeeper and Andrew Ballard has proven to be a capable member of the Gatekeeper team.
I recommend this letting agency.
Thumb up!...
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Comment on agent fees
Overall it is average. Renewing fees are high.
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Jan 17, 2019
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Hi Michele, great to hear that you are pleased with the service you have received from Gatekeeper and that Andrew has proven himself a capable member of the team. Many thanks for the 5 star review. Regards, Vanessa - Marketing Director ...
Aug 06,2018
Aug 06,2018
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I have been with gatekeeper since they first opened in Aylesbury as one of there Landlords. Gatekeeper look after 4 of my rentals and i wish they would expand to London to look after one of my properties there. They are efficient, always looking for the ...
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Comment on agent fees
good
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Aug 07, 2018
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Hi Lisa, thanks so much for leaving such a positive review. I am so pleased that you find the team efficient and trustworthy in looking after your properties and the fact that they work in your best interests as well as the tenants. I really appreciate your feedback, Kind Regards, Vanessa - Marketing Director ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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