My first experience with letting agents is the worst of them all. Had an issue with the names on my tenancy agreement and I sent the correct names for them to do the changes, which they did and it result was the wrong details again for myself and my partner. I was promised to be issued a letter... Read Full Review

No Integrity, customer satisfaction is poor, and all they care about is getting paid. Had an issue with the names on my tenancy agreement and I sent the correct names for them to do the changes, which they did and it result was the wrong details again for myself and my partner. I was promised to ... Read Full Review

Worst estate agents in Coventry ? Phoned up about a property that was advertised as “ price on application” After 5 attempts nobody answered the phone! Tried ringing the letting side. They took down my number and would get somebody to ring me back. That was five days ago. I have also emailed them... Read Full Review

Horrendous! Rent out houses with 'allocated parking space' fail to issue you a permit and leave you high and dry with the Car Park Management company. They don't accept their failings in not providing the full details, so be warned just because you rent a house with a parking... Read Full Review

Both Lettings & Sales team have been professional & friendly. Provided good advise & we received the results that we needed in a timely... Read Full Review

We tried to buy property by them but never happened as they did not show the property to as but even did not delete the appointment for viewing, as well. So we travelled 2 hours for... Read Full Review

The people at Connels are absoulute joke but a bad one.Other than Marni none of them were helpful enough... It took me 8 weeks, over 15 phone calls and over 15 emails to get my deposit back... If you want to be humiliated with your money go with... Read Full Review

Do not use these agents to rent your properties. As soon as you sign up with them they will ignore you. I was given incorrect legal advice and an incorrect section 21 Notice was served by them. They did not even bother to tell me when the tenants failed to leave the property at the end of the... Read Full Review

I just wanted to say a big thank you to Sian Tuson for sorting getting my deposit back from the tenants through TDS. Sian was a great help throughout the process from start to finish . Also to Jamie Fearn for being their where or whenever I have needed his help . Both very good people they... Read Full Review

Very open and willing to help and solve problems. Although sometimes these may take a while. My first experience with an agency in the UK and overall very positive. High values of honesty and... Read Full Review

I don't understand the bad reviews! The staff are amazing!! Especially Ruth and Maxine. Do not hesitate to use them, top class service, so friendly and will go to every length to help you every step of the... Read Full Review

I am pleased to write a review for Connells Lettings Support Centre and my property co-ordinator. As per introduction, we (couple + toddler) have moved into a modern 2 bedroom flat in 2015 and this flat is managed by Connells lettings support centre with a dedicated property co-ordinator. Since we ... Read Full Review

I would like to Thank Sian Tuson from Connells lettings for her commitment, and genuine help and support with claiming our deposit back when we moved out of a Connells property in Jan 2016. Sian is professional, polite and able to communicate and negotiate between landlord and tennant very well. We ... Read Full Review

This is a terrible estate agents and I would seriously advised anyone attempting to use their services to look else where. They are seriously unprofessional in their apporach to customer services promising to send out texts which never arrive and making no attempt to apologise. I dealt with Sarah ... Read Full Review

Really poor service from this agent when I tried to sell my property with them. It took them 3 weeks to arrange first viewing. Then nothing happened for another 3 weeks. I asked my mate to give them a call and ask to arrange viewing as I was being confused by high amount of online hits my property... Read Full Review

If you don't want your house sold then I highly recommend these bunch of monkey's who know as much about selling property as my 2 year old. Never calling back- never any updates- conflicting information from 1 person to the next. My husband called in pretending he was a cash buyer and really... Read Full Review

Total and utter disgrace the way these muppets handle things. I had a call from one of their reps asking me to visit their branch with ID such as passport/wage slip/proof of deposit to buy/proof of current address before i could view a property. So i went there with the documents requested... Read Full Review