94% sales valuation accuracy
92% sales fee satisfaction
50% lettings valuation accuracy
57% lettings fee satisfaction
Established in 1977 Charles Harding has a tradition of providing both home seller and purchaser with a comprehensive and efficient service.We are an independent business with vast experience in Residential Estate and Property Management, covering all areas of Swindon and the surrounding Villages.We are a proud member of the ...
show more
Established in 1977 Charles Harding has a tradition of providing both home seller and purchaser with a comprehensive and efficient service.
We are an independent business with vast experience in Residential Estate and Property Management, covering all areas of Swindon and the surrounding Villages.
We are a proud member of the National Federation of Property Professionals (NFOPP) which incorporates the National Association of Estate Agents (NAEA). We are also regulated by the Property Ombudsman for both lettings and sales and adhere to the strict code of conduct required by these bodies.
Our knowledgeable and enthusiastic team combine traditional estate agency experience with the very latest technology, going to extraordinary lengths to match your property to all possible prospective buyers and tenants, you can be confident that the Charles Harding team will work tirelessly to maximise all opportunities to sell or let your home for the best possible price.
We are an independent business with vast experience in Residential Estate and Property Management, covering all areas of Swindon and the surrounding Villages.
We are a proud member of the National Federation of Property Professionals (NFOPP) which incorporates the National Association of Estate Agents (NAEA). We are also regulated by the Property Ombudsman for both lettings and sales and adhere to the strict code of conduct required by these bodies.
Our knowledgeable and enthusiastic team combine traditional estate agency experience with the very latest technology, going to extraordinary lengths to match your property to all possible prospective buyers and tenants, you can be confident that the Charles Harding team will work tirelessly to maximise all opportunities to sell or let your home for the best possible price.
Latest Reviews
29th Jul 2024
reviewed by 'CJ'
15th Feb 2023
reviewed by 'Joel'
12th Jul 2022
reviewed by 'Flamingos'
23rd Feb 2022
reviewed by 'Jane'
18th Mar 2021
reviewed by 'Nicki Cole'
Opening Hours
Address
Charles Harding Estate Agents and Property Management
8/9 Commercial Road
Swindon
Wiltshire
SN1 5NF
01793 430588
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 94% | 92% | £118,000 | £244,000 |
| Lettings | 50% | 57% | £550 | £1,250 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 3 | 2 | 5 | 22 | 16 | 0 | 13 | 0 | 0 | 8 |
Areas covered
- SN1
- SN2
- SN3
- SN5
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Jul 29,2024
Jul 29,2024
0
people found
this helpful
this helpful
I had a property let with Charles Harding but I can honestly say don't bother, run it yourself and save a packet. Very little in the way of regular inspections were done, yet they were happy to keep taking their 10% every month. Certainly NOT RECOMMENDED....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 15,2023
Feb 15,2023
0
people found
this helpful
this helpful
Charles Harding have been managing my property rental for around 3 years now and the service has been excellent. ....
read full review
read full review
Was this helpful?
Yes
Yes
Jul 12,2022
Jul 12,2022
2
people found
this helpful
this helpful
Terrible Lettings Agency - They couldn't care less about the tenants.
Won't sort out issues in the flat (boiler, extractor fan, electrics, mould), they didn't even care that the flat had failed the electrical safety check (even after being prompted numerous times), and they try ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 23,2022
Feb 23,2022
0
people found
this helpful
this helpful
Having been a landlord and moving into rented when I moved into the area I have only bee n pleased with the service provided. Staff always friendly and helpful. Good communication and isn't issues quickly sorted in the 3 years I was at the property. Special ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 15,2021
Apr 15,2021
4
people found
this helpful
this helpful
I have rented for 20 years with two properties in succession through Charles Harding in the past 7 years
+Positives
Regular safety checks to meet legal requirements,
I've not had an excessive amount of spot checks,
Some improvements made to the place when damp got really bad
...
read full review
read full review
Was this helpful?
Yes
Yes
May 14, 2021
View all comments
(1)
Hi Mark, just a word of warning for you from someone who’s just won their tenancy dispute with Charles Harding. They are actually currently scamming their tenants by creating fraudulent quotes and invoices from a unregistered company linked to an employee at the commercial road office. They create a list of issues that need fixing via this company which then gets them excess to your deposit if they win. I am luckily in contact with the new tenants of the damp ridden property we rented through ...
Mar 18,2021
Mar 18,2021
7
people found
this helpful
this helpful
Avoid at all costs. They will help landlords to rent out dangerously unsafe properties and will always keep your deposit regardless of whether you have done anything wrong and will dismiss any written proof. They never fix anything even faulty boilers! They can't even get ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 27,2020
Sep 27,2020
2
people found
this helpful
this helpful
I contacted Michael to view a property, initially he advised me to contact him a week later if the property is still on the market due to the extent of view bookings he had...
Following this I made contact again and organised a viewing with ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 14,2020
Mar 14,2020
1
people found
this helpful
this helpful
Michael and Karen are very nice people they were great.
Both of them were very helpful with everything
I wish them all the best
Thank you so much ....
read full review
read full review
Was this helpful?
Yes
Yes
Jan 15,2020
Jan 15,2020
0
people found
this helpful
this helpful
I've just bought my first home and couldn't have asked for a better experience than with Charles Harding. The whole team have been great and professional. A special thanks to Michael Reynolds who went over and above in helping me with my property search and ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 17,2019
Oct 17,2019
0
people found
this helpful
this helpful
Couldn't have asked for more! Michaels experience secured us a great deal on our property that we didn't think was achievable.
Always contactable and happy to chase things up for you to keep the whole experience stress free. Very punctual as well, which we had ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 24,2019
Sep 24,2019
0
people found
this helpful
this helpful
Michael frequently went above and beyond his responsibilities to push our sale through. The flat was up on the market very quickly and when our first offer was withdrawn, we had a new offer the following day. Even after the offer had been accepted, Michael ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 15,2019
Aug 15,2019
0
people found
this helpful
this helpful
I dealt with Charles Harding recently whilst going through the process purchasing a property. The process was made a little more difficult as the sellers were living abroad, however the dedication shown by Michael to get any issue sorted quickly and efficiently was very much ...
read full review
read full review
Was this helpful?
Yes
Yes
May 29,2019
May 29,2019
0
people found
this helpful
this helpful
I have been a Charles Harding tenant for almost 3 years and can confirm they are a very professional business....
read full review
read full review
Comment on agent fees
One of the lowest fees when I signed my contract in 2016. No unnecessary renewal fees after the initial period of the tenancy.
Was this helpful?
Yes
Yes
May 07,2019
May 07,2019
0
people found
this helpful
this helpful
I've dealt with a few different estate agents over the past year or so, both as a renter and a buyer. I dealt with Charles Harding estate agents while purchasing my current property. I can say without a doubt they are the best estate agent ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 05,2019
Feb 05,2019
0
people found
this helpful
this helpful
Overall experience was very good beginning to end. Very easy to communicate and always available. Provided help whenever it was needed, liaising with the landowner and keeping me up to date.
Marie was also a pleasure to work with, always helpful and with a smile....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 26,2018
Nov 26,2018
0
people found
this helpful
this helpful
Karen was brilliant in keeping me informed with the progress with both solicitors. She always called me back when she said she would and did it with professionalism and friendliness.
The gift basket when I moved in was a lovely surprise and very much needed!...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 20,2018
Nov 20,2018
0
people found
this helpful
this helpful
I recently sold my home through Charles Harding and have really appreciated the help of the whole team. Thanks Mike, for finding a buyer so quickly. I'd like to say a special thank you to Karen, who was alongside the whole time during the ensuing ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 07,2018
Nov 07,2018
0
people found
this helpful
this helpful
Charles Harding have been brilliant. From the time of meeting with Mark and Michael Reynolds both were extremely helpful and understood the market we were selling in. They sold the house within 7 days of hitting the market and the whole process has been seamless. Even ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Nov 07,2018
Nov 07,2018
0
people found
this helpful
this helpful
Great service from start to finish. Michael has offered great advice including suggestions of workman.
They always dealt with queries quickly and effectively.
Definitely recommend...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 25,2018
Oct 25,2018
0
people found
this helpful
this helpful
Such an easy estate agent to use. Sold my property in less than 48hours and managed to secure the property we wanted. Made the whole process easy and straightforward even with the difficult hurdles we had to over come....
read full review
read full review
Was this helpful?
Yes
Yes
Sep 25,2018
Sep 25,2018
0
people found
this helpful
this helpful
We have brought our new home through Charles Harding and can't fault them on anything. They had been extremely helpful from the viewing stage right the way through to completion. Always available to speak and answer any questions we had and also helped speed things ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 23,2018
Aug 23,2018
0
people found
this helpful
this helpful
Excellent from start to finish, very professional and always kept up to date with how the sale was progressing. Highly recommend...
read full review
read full review
Comment on agent fees
Very reasonable fees
Was this helpful?
Yes
Yes
Aug 21,2018
Aug 21,2018
0
people found
this helpful
this helpful
Thank you Michael and Mark for all your hard work and dedication with the quick sale of our house. It was not a straight forward sale and I was very impressed with how Michael supported and reassured us throughout the whole process. I would highly ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 12,2018
Aug 12,2018
1
people found
this helpful
this helpful
Brett came across very unprofessional. He gave impression he is rude, ignorant, very hard to approach and has negative attitude. It all made it very difficult to arrange viewing, which at the end did not take place as he simply did not reply (this was ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 27,2018
Jun 27,2018
0
people found
this helpful
this helpful
Both Michael and Karen were very professional and delivered a high level of customer service. I was kept up to date at each stage of the process and they were always happy to answer any questions I had and explain anything I was unsure of. ...
read full review
read full review
Comment on agent fees
I do not have any other experience of paying agent fees so I can not compare them, however I did feel they were reasonable.
Was this helpful?
Yes
Yes
Jun 21,2018
Jun 21,2018
0
people found
this helpful
this helpful
We were very pleased with professional service carried out during the recent sale of Thomas St & will certainly recommend any potential customers to choose Charles Harding. If i had one criticism it would be the occasional lack of communication....
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Jun 15,2018
Jun 15,2018
0
people found
this helpful
this helpful
This is the first time I have ever sold a house. Mark was very nice and sold the house within a week.
The sale took longer than expected but I believe this to be down to the solicitors. However, Karen kept me regularly updated on ...
read full review
read full review
Comment on agent fees
Fees are very competitive against some other well established Estate Agents in my area.
Was this helpful?
Yes
Yes
Jun 08,2018
Jun 08,2018
0
people found
this helpful
this helpful
Karen maintained close and regular contact keeping me updated with developments and following up on outstanding issues. Would highly recommend and am now using for property management...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 05,2018
Jun 05,2018
0
people found
this helpful
this helpful
Charles Harding Team are the only company to use when renting in Swindon. Jenny and the team on Commercial Road are truly fantastic. They were very professional, helpful and friendly at all times and you get the personal touch that some of the larger national ...
read full review
read full review
Comment on agent fees
Very reasonable fees for the great service provided
Was this helpful?
Yes
Yes
May 31,2018
May 31,2018
0
people found
this helpful
this helpful
Michael had very good knowledge of the local area, as he had made sales of other properties within the location.
Charles Harding were very good at keeping us informed of proceedings throughout the sale, and were always happy to answer any queries that we had....
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Michael
(18)
Karen
(14)
Marie
(5)
Mark
(4)
Brian
(4)
Jen
(3)
Jenny
(1)
Carrol
(1)
Brett
(1)
Tenant Fees
Permitted payments For properties in England, the Tenant Fees Act 2019 means that in addition to rent, lettings agents can only charge tenants (or anyone acting on the tenant's behalf) the following permitted payments:A refundable holding deposit equivalent to one weeks rent is required upon reservation of a property
Following successful references a deposit of five weeks rent total will be required.
Payments to change/new tenancy agreement (capped at £50 or, if higher, any reasonable costs are incurred)
All relevant utilities and communications such as gas, electricity, water, council tax, TV, broadband
Interest payments for late payment of rent (3% above the Bank of England base rate)
Payment of any unpaid rent and other reasonable costs associated with your early termination of the tenancy
Payment of £20 for first hour then £10 per hour there after for the reasonably incurred costs for the loss of keys/security devices, plus cost of replacement keys and locksmith.
Any other permitted payment Last updated at 23/10/2019, 12:33 PM by Michael Reynolds
Complaints Procedure
No procedure set.
Last updated at 11:33 AM 23/10/2019 by Michael Reynolds
