The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
4.4/5, 36 Reviews
86% Recommended
91% letting valuation accuracy
81% letting fee satisfaction
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Letting | 91% | 81.00% | £300 | £1,875 |
Benham and Reeves Residential Lettings
7 Heritage Avenue, London, Greater London
NW9 5FW
020 3468 1459
Sam
Rahim
By : 'Simon'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NW9
Sam and his team are helpful in finding the flat for my family. They listened to my request and get the best unit for us. Highly... Read Full Review
Sam
By : 'Frank'
Services : Letting( As a Tenant )
Rent PCM : £1700
Would you recommend ? : Yes
Postcode : NW9
Sam showed us many property and given a lot advise and Suggestions, helped negotiate with landlord and respond very rapidly. Thanks to him and his colleagues, I find my desired... Read Full Review
Good
By : Marc von Grundherr
Jul 2, 2018Thanks Frank, good to hear your feedback of how happy you have been with the service from Sam and the team at our Beaufort Park branch. Having a branch on-site at the development means we mostly have ...
Rahim
By : 'Arwa'
Services : Letting( As a Tenant )
Rent PCM : £1170
Would you recommend ? : Yes
Postcode : NW9
Excellent service ( fast, easy and efficient). Very professional, helpful and friendly staff. I will definitely recommend Benham and Reeves for... Read Full Review
Acceptable
By : Marc von Grundherr
May 15, 2018Thank you Arwa for taking the time to post feedback about our Beaufort Park branch and the service you received from our staff. We do appreciate you taking the time to do it as it really helps us ...
Rajib
By : 'Sari'
Services : Letting( As a Tenant )
Rent PCM : £980
Would you recommend ? : Yes
Postcode : NW9
The service that I received was very professional, efficient and friendly. The staff was easy to approach and kept me updated of the process from start to finish. I'm impressed of their customer service and attitude, it was... Read Full Review
Very reasonable fees, I was happy to pay for good service.
By : Marc vonn Grundherr
Mar 8, 2018Thanks Sari, great to hear you received excellent service from our Beaufort Park lettings team, they were really encouraged by your feedback. We wish you a pleasant tenancy. Kind regards, Marc von ...
Rahim
By : 'Hass'
Services : Letting( As a Tenant )
Rent PCM : £300
Would you recommend ? : Yes
Postcode : NW9
I phoned Rahim on Friday morning and he was able to arrange a viewing for later that afternoon. he was very professional and I can't recommend him enough. he made the process very easy and he sorted out the whole process very... Read Full Review
By : Marc von Grundherr
Mar 8, 2018Thanks Hass, really appreciate you taking the time to tell us about the service you had from Rahim at our Beaufort Park branch and that the process was smooth and easy for you. Best of luck with your ...
Sam
Rajib
By : 'Mel'
Services : Letting( As a Owner )
Rent PCM : £1625
Would you recommend ? : Yes
Postcode : NW9
Sam and Rajib have worked very hard for us over the last 5 years. I have been very impressed that for all of the time of our ownership we have not had a single day empty and the rent goes up every year. What a great experience. Thank you very... Read Full Review
Bagus - good in malaysian!
By : Marc von Grundherr
Feb 7, 2018Hi Madame Chen, thank you very much for your kind, positive feedback. We will soon be celebrating 10 years situated at Beaufort Park (in 2019) and we thank you for your continued business. Kind ...
Sam
By : 'Greg'
Services : Letting( As a Tenant )
Rent PCM : £1733
Would you recommend ? : Yes
Postcode : NW9
It was a pleasure to work with Benham & Reeves Residential Lettings. They made the whole process of finding our new home seamless. I can't commend them enough. Sam was always on hand to help us with everything we... Read Full Review
Fees are reasonable especially given the amount of effort the team put in
By : 'D'
Services : Letting( As a Tenant )
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : NW9
Very straightforward and friendly to deal with. Very quick to respond to questions and requests. Went out of their way to get everything... Read Full Review
OK
By : Marc von Grundherr
Feb 7, 2018Thanks Ms Bertrand, very nice to read your positive feedback and hear how our Beaufort Park lettings team went the extra mile for you. I hope your tenancy is progressing well. Warm regards, Marc ...
By : 'Clinton'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NW9
This is absolutely significant to me to leave reviews. My tenancy agreement started on Tuesday the 13th of July and I was handed the keys from the letting agency on the 14th of July. So I am now commenting two months after it started to give an honest view on my experience for these two months. ... Read Full Review
N/A
Sam
By : 'Benjamin'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NW9
What a great job... I was concerned using an agent on site as I feared I would not be given a lot of choice but its quite the opposite as they were able to show me 10 flats and because it's all so close it only took 2 hours. Sam was very helpful and acted like a true gent. The one I chose was... Read Full Review
N/A
By : Marc von Grundherr
Oct 10, 2017Hi Benjamin, thanks very much for your review. Glad we managed to find you the right apartment to rent at Beaufort Park and we sorted out your concerns before you moved in. Kind regards, Marc von ...
Sam
By : 'shabinsona'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : NW9
It is our pleasure to provide a review. Yet another fast, efficient and smooth tenancy agreement closed for us in 5 days. Very appreciative for a job well done to Mr Sam Shah and his team from Benham & Reeves at Beaufort Park. Always the... Read Full Review
“Cheap for such great and efficient serviceâ€
By : Marc von Grundherr
Oct 4, 2017Thanks very much for this lovely feedback about Sam and the good service you received from our Beaufort Park lettings branch, we do appreciate you taking the time to do this and I will ensure your ...
Sam
By : 'Joseph'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : NW9
I had a very rewarding experience with Sam and Benham and Reeves. Sam went out of his way to ensure I got my flat rented out within 24 hours. Anne was very helpful and super efficient. I highly recommend them and will definitely use them... Read Full Review
Fair
By : Marc von Grundherr
Sep 19, 2017Hi Joseph, I'm glad we let your apartment at Beaufort Park so quickly and that you were very satisfied with the service you received from Sam and the team. Whilst we can't guarantee to let a ...
Sam
By : 'Jerry'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NW9
Sam was really a great help when we were looking for a flat. He helped us shortlist the best ones and arranged for viewings on a Saturday afternoon and a second viewing on Sunday as my partner was travelling a lot. The Admin was quick... Read Full Review
Fair
By : Marc von Grundherr
Sep 18, 2017Thanks Jerry, Sam has been managing our Beaufort Park lettings branch since it opened on-site at the development in 2010 and its great to hear he is maintaining the service standards you expect. I ...
Rahim
Sam
By : 'Asha'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NW9
I cannot thank these 2 guys enough for what they have done for us. I just moved in to my property and the flat was not cleanedl.. I was very disappointed at first. I called Sam and he explained the owner had said he would clean but had not so Sam promised me that he will send a cleaner out straight ... Read Full Review
N/A
By : Marc von Grundherr
Sep 18, 2017Thanks Asha, I'm grateful for the positive feedback you have given regarding the service our lettings team have provided. Having a lettings branch on-site at Beaufort Park means we can react quickly ...
Sam
By : 'Patrick'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NW9
Just amazing, no jokes! We could not be happier with the care and attention from Sam and Anne in the Beaufort Park office. Their professional, yet friendly service and knowledge of the development helped us complete everything so quickly and amazingly being able to call Sam at 9pm to ask questions ... Read Full Review
You get what you pay for. The fees which Benham and Reeves charge are reasonable, fair, and value for money from my perspectiveâ€
By : Marc von Grundherr
Sep 19, 2017Hi Patrick, so good to read your positive feedback here and thank you for rating our fees as reasonable, its really good to know that believe you have had "value for money". Will pass on ...
Rajib
Sam
By : 'Tom'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NW9
Rajib did a great job in finding us the flat - he was really helpful and responsive. Sam has been great to liaise with and was very helpful and friendly throughout the 2 years we lived in this flat. If there was ever a problem, it never took long to fix and he was also very understanding when I... Read Full Review
N/A
By : Marc von Grundherr
Sep 18, 2017Thank you for your kind feedback Tom, we really appreciate it and wish you all the best for your next move. Kind regards, Marc von Grundherr, ...
Rajib
Sam
By : 'David'
Services : Letting( As a Tenant )
Rent PCM : £1750
Would you recommend ? : Yes
Postcode : NW9
Nice change to work with a broker who actually cares. While Rajib was great dealing with finding me a flat, it was dealing with the issues after I moved in which counted. The bed was still there on checkin and the shower wasn't working. But within 10 mins of speaking to Sam, someone arrived to... Read Full Review
Half cost of Foxtons where I rented last time
By : Marc von Grundherr
Sep 22, 2017Hi David, thanks very much for your comments but even I am amazed we got a plumber to you within 10 minutes: that is good! Very glad to hear you are happy with the service that our Beaufort Park ...
By : 'Jong'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NW9
Extremely slow maintenance service. Lack of update & I don't understand why the staff told a lie that he has already places a work order. Very focused on foreign investors/ Landlord not tenants. Never recommend this... Read Full Review
Horrible.
By : 'RH'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : NW9
AVOID at all costs! As a landlady, I have found the service to be atrocious, almost non existent, the staff members are devious, crafty and deliberately make any excuse to squeeze as much money as they can from you. Most of the staff don't know their own protocol and can't answer most of my... Read Full Review
Extremely high, always taking money from you, even get a piece when you decide to sell your property, for nothing!
By : Marc von Grundherr
Nov 14, 2016Riva, we have already resolved this with you some weeks ago so it is disappointing to see you posting such a spiteful review. We can't apologise for having Terms & Conditions of Business – they ...
Sam
By : 'Mr'
Services : Letting( As a Owner )
Rent PCM : £1473
Would you recommend ? : No
Postcode : NW9
I used this agent for about a year and at the end was very disappointed , lack of communication , did not monitor my tenant & my house stunk of weed ...would never use them again ! When I questioned Sam his attitude was rotten honestly thought he owned Beaufort Park and asking me to contact... Read Full Review
By : Marc
Jul 6, 2015I've investigated this and believe this is a fake review, possibly by another agent. We don't have any Landlords at Beaufort Park with the name Mr A Costas nor have we had any reports of properties ...
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Last updated at 11/30/2, 12:00:00 AM by allAgents