The UK's Largest Customer Review Website for the Property Industry
West Hampstead, London NW6
4.7/5, 196 Reviews
95% Recommended
100% letting valuation accuracy
96% letting fee satisfaction
WEST HAMPSTEAD OFFICE
Latest Reviews
Johnny & Erika
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 96.00% | £310 | £2,800 |
Areas covered
- N2
- NW10
- NW11
- NW2
- NW3
- NW4
- NW6
- NW9
- SW5
- SW6
- W10
- W11
- W12
- W13
- W14
- W3
- W5
- W6
- W8
- W9
Address
Black Katz
22 West Hampstead Mews, London, Greater London
NW6 3BB
020 7328 5000
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- OnTheMarket
- Rightmove
- Zoopla
Social Media
Members of
Rankings
Latest Properties
No Property Found
No Property Found
Black Katz Branches (View All 4)
I am a first time renter in ...
Share On : 
4 Star Review
By : 'Firsttimerenter'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
28 Oct 2011
People found this helpful0
I am a first time renter in London, and both my flatmate and I were very nervous and wary as we viewed properties. It is true that Black Katz are fairly pushy in encouraging you to sign for a property on the spot, and to put money down to secure the property. However, the pressure encourgaed me to... Read Full Review
Comments (0)
Was this helpful?:
Firsttimerenter said about Black Katz
Services : Letting( As a Tenant )Date: 28th Oct 2011
I am a first time renter in London, and both my flatmate and I were very nervous and wary as we viewed properties. It is true that Black Katz are fairly pushy in encouraging you to sign for a property on the spot, and to put money down to secure the property. However, the pressure encourgaed me to think even more carefully about the property. When I expressed my anxieties to the Peter at Black Katz, he was very helpful and very understanding. He endured a rather lengthy conversation with one of our pushy parents, and even allowed me to view the property a second time to ensure that I was happy with everything. My lack of experience means I cannot compare their services to other agencies, but overall I was impressed. They are very friendly and despite the standard salesman talk, I truly believe that they are good at their job. We'll see if I continue to be impressed once I have moved into the property...
The UK's Largest Customer Review Website for the Property Industry
I have had an excellent ...
Share On :
5 Star Review
By : 'RUBEN'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : Yes
28 Oct 2011
People found this helpful0
I have had an excellent experience at Black Katz Shepherds Bush. Adnan and Jay were very friendly and helpful. Black Katz found the right property for us and we are already moving in next week. Looking for a flat in London is always stressful but Adnan and Jay made it easier. I trust that Black... Read Full Review
Comments (0)Was this helpful?:
RUBEN said about Black Katz
Services : Letting( As a Prospective Landlord/Tenant )Date: 28th Oct 2011
I have had an excellent experience at Black Katz Shepherds Bush. Adnan and Jay were very friendly and helpful. Black Katz found the right property for us and we are already moving in next week. Looking for a flat in London is always stressful but Adnan and Jay made it easier. I trust that Black Katz continue the good work during our tenancy.
The UK's Largest Customer Review Website for the Property Industry
Having spent a good two ...
Share On :
5 Star Review
By : 'Res'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
26 Oct 2011
People found this helpful0
Having spent a good two months looking for a flat to rent and going through every estate agent we could come across, Black Katz Hammersmith was a breath of fresh air. Hats off to Peter, who followed up on our quiery and arranged a viewing on that very day. Every single issue was professionally and... Read Full Review
Comments (0)Was this helpful?:
Res & Zaf said about Black Katz
Services : Letting( As a Tenant )Date: 26th Oct 2011
Having spent a good two months looking for a flat to rent and going through every estate agent we could come across, Black Katz Hammersmith was a breath of fresh air. Hats off to Peter, who followed up on our quiery and arranged a viewing on that very day. Every single issue was professionally and cheerfully dealt with, including answering phone calls on the weekend to clear any confusion we had. He even went out of his way to arrange with the landlord and find time to allow us move our stuff in a day earlier than planned (even physically carrying a few bags)! Heartfelt thanks to Jay the manager as well, who made sure the whole process was smooth and quick. In fact, it look less than 24 hours to get from us sending the initial quiery for the property to the tenancy agreement being ready, reference-checked and all. Lovely people, great service. We seriously recommend them to anyone looking to rent in the Hammersmith/Shepherd's Bush area.
The UK's Largest Customer Review Website for the Property Industry
I have had a great experience ...
Share On :
5 Star Review
By : 'Coyne'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
26 Oct 2011
People found this helpful0
I have had a great experience at black katz. Great friendly and personable team. I got in touch with Jamie at the Shepards Bush office who was really enthusiastic in trying to get us a flat. Even tried to arrange times outside his normal working hours, always calling me as soon as properties in my... Read Full Review
Comments (0)I have had a great experience at black katz. Great friendly and personable team. I got in touch with Jamie at the Shepards Bush office who was really enthusiastic in trying to get us a flat. Even tried to arrange times outside his normal working hours, always calling me as soon as properties in my price range got on the market. Really great and energetic guy, helped us get a really great deal on or property and we would have never found a flat so soon without him.
Was this helpful?:
Coyne said about Black Katz
Services : Letting( As a Tenant )Date: 25th Oct 2011
I have had a great experience at black katz. Great friendly and personable team. I got in touch with Jamie at the Shepards Bush office who was really enthusiastic in trying to get us a flat. Even tried to arrange times outside his normal working hours, always calling me as soon as properties in my price range got on the market. Really great and energetic guy, helped us get a really great deal on or property and we would have never found a flat so soon without him.
As for the paperwork and contracts, Kim in the London Bridge Office sorted us out and was so helpful. I probably pestered her with one hundred emails and she was always prompt, polite and extremely knowledgeable. Never even had to go to their office, as we signed all the contracts by mail and this helped not take much of our time up.
In general I feel the entire team went above and beyond what you would expect from a lettings agency. I would definately recommend Black Katz to others!
The UK's Largest Customer Review Website for the Property Industry
Friends of mine highly ...
Share On :
5 Star Review
By : 'Daniela'
Services : Letting( As a Owner )
Would you recommend ? : Yes
25 Oct 2011
People found this helpful0
Friends of mine highly recommended Black Katz to me. I received an excellent service from the initial contact with Jay on the phone, meeting with Jay and Jamie at my property and their understanding of my needs as a property owner to all admin work conducted by the super efficient Kim. My tenants ... Read Full Review
Comments (0)Was this helpful?:
Daniela Becher said about Black Katz
Services : Letting( As a Owner )Date: 24th Oct 2011
Friends of mine highly recommended Black Katz to me. I received an excellent service from the initial contact with Jay on the phone, meeting with Jay and Jamie at my property and their understanding of my needs as a property owner to all admin work conducted by the super efficient Kim. My tenants are truly lovely and my flat was rented out after just two viewings only, in two days from initial contact with Black Katz. I am truly delighted wit the service I have received 10 out of 10.
The UK's Largest Customer Review Website for the Property Industry
Jamie from Black Katz ...
Share On :
5 Star Review
By : 'Patricia'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
30 Sept 2011
People found this helpful0
Jamie from Black Katz Hammersmith was tireless in his efforts to find a suitable flat that was needed urgently. He was always friendly, positive and efficient and got us the flat that was perfect for our... Read Full Review
Comments (0)Was this helpful?:
Patricia Stephens said about Black Katz
Services : Letting( As a Tenant )Date: 30th Sep 2011
Jamie from Black Katz Hammersmith was tireless in his efforts to find a suitable flat that was needed urgently. He was always friendly, positive and efficient and got us the flat that was perfect for our requirements.
The UK's Largest Customer Review Website for the Property Industry
Absolutely amazing ...
Share On :
5 Star Review
By : 'Abie'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
30 Sept 2011
People found this helpful0
Absolutely amazing service Jay and Calvin were very helpful throughout Everyone was friendly and easy to work with Would definately use again and i highly recommend them to... Read Full Review
Comments (0)Absolutely amazing service
Was this helpful?:
Abie said about Black Katz
Services : Letting( As a Tenant )Date: 30th Sep 2011
Absolutely amazing service
Jay and Calvin were very helpful throughout
Everyone was friendly and easy to work with
Would definately use again and i highly recommend them to others!
The UK's Largest Customer Review Website for the Property Industry
Patrick and I have been ...
Share On :
5 Star Review
By : 'Kay+Pat'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
29 Sept 2011
People found this helpful0
Patrick and I have been delighted with the service provided to us by Jamie from the Shepherds Bush branch. He went the extra mile on a couple of occasions, working late and weekends to fit around us!! He found us an amazing property in budget and we can't thank him enough. Jamie makes the whole... Read Full Review
Comments (0)Patrick and I have been delighted with the service provided to us by Jamie from the Shepherds Bush branch. He went the extra mile on a couple of occasions, working late and weekends to fit around us!! He found us an amazing property in budget and we can't thank him enough. Jamie makes the whole experience fun, but he is also very efficient and hardworking professional! We would highly recommend his service.
Was this helpful?:
Kay+Pat said about Black Katz
Services : Letting( As a Tenant )Date: 28th Sep 2011
Patrick and I have been delighted with the service provided to us by Jamie from the Shepherds Bush branch. He went the extra mile on a couple of occasions, working late and weekends to fit around us!! He found us an amazing property in budget and we can't thank him enough. Jamie makes the whole experience fun, but he is also very efficient and hardworking professional! We would highly recommend his service.
Kay
The UK's Largest Customer Review Website for the Property Industry
Thank you Jamie for sorting ...
Share On :
5 Star Review
By : 'Patrick'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
27 Sept 2011
People found this helpful10
Thank you Jamie for sorting us out with our new home! Always willing to take us around properties (saturday/sunday/late evenings!), very clear about prices and exactly how much we would need to pay immediately and in the future and, ofcourse, regular updates on how Nando's was the night before ;)... Read Full Review
Comments (0)Thank you Jamie for sorting us out with our new home! Always willing to take us around properties (saturday/sunday/late evenings!), very clear about prices and exactly how much we would need to pay immediately and in the future and, ofcourse, regular updates on how Nando's was the night before ;) !!
Was this helpful?:
Patrick said about Black Katz
Services : Letting( As a Tenant )Date: 27th Sep 2011
Thank you Jamie for sorting us out with our new home! Always willing to take us around properties (saturday/sunday/late evenings!), very clear about prices and exactly how much we would need to pay immediately and in the future and, ofcourse, regular updates on how Nando's was the night before ;) !!
RECOMMENDED TO EVERYONE
The UK's Largest Customer Review Website for the Property Industry
Warren and Chris from the ...
Share On :
5 Star Review
By : 'Duncan'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
19 Sept 2011
People found this helpful0
Warren and Chris from the Hampstead office were simply great in finding and letting the best flat I've had in London yet. They were always helpful and keen to sort out any questions I had. Thanks again... Read Full Review
Comments (0)Was this helpful?:
Duncan Wilkinson said about Black Katz
Services : Letting( As a Tenant )Date: 19th Sep 2011
Warren and Chris from the Hampstead office were simply great in finding and letting the best flat I've had in London yet. They were always helpful and keen to sort out any questions I had. Thanks again chaps!
The UK's Largest Customer Review Website for the Property Industry
Jay and the team at Black ...
Share On :
5 Star Review
By : 'Andrew'
Services : Letting( As a Owner )
Would you recommend ? : Yes
17 Aug 2011
People found this helpful0
Jay and the team at Black Katz were great. After the previous tenants moved out, I had time to re-decorate and drop the keys off with them again.. Within two days they'd found me some new tenants. Excellent service, great... Read Full Review
Comments (0)Jay and the team at Black Katz were great.
Was this helpful?:
Andrew said about Black Katz
Services : Letting( As a Owner )Date: 17th Aug 2011
Jay and the team at Black Katz were great.
After the previous tenants moved out, I had time to re-decorate and drop the keys off with them again..
Within two days they'd found me some new tenants.
Excellent service, great communication,
Thanks,
Andrew
The UK's Largest Customer Review Website for the Property Industry
We are very happy with Jay ...
Share On :
5 Star Review
By : 'Anthony'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
27 Jul 2011
People found this helpful0
We are very happy with Jay and Harry from the Shepherd's Bush Road Hammersmith Office, they were prompt on their search and they straight forward approach. They did a brilliant job finding us a flat that met our requirements and very efficient with the negotiations. We would definitely recommend... Read Full Review
Comments (0)Was this helpful?:
Anthony and Valeria said about Black Katz
Services : Letting( As a Tenant )Date: 26th Jul 2011
We are very happy with Jay and Harry from the Shepherd's Bush Road Hammersmith Office, they were prompt on their search and they straight forward approach. They did a brilliant job finding us a flat that met our requirements and very efficient with the negotiations. We would definitely recommend Black Katz!
The UK's Largest Customer Review Website for the Property Industry
My current property is ...
Share On :
1 Star Review
By : 'youlea09'
Services : Letting( As a Tenant )
Would you recommend ? : No
21 Jul 2011
People found this helpful4
My current property is through Black Katz Camden office, we have had no problems but other than the day we signed the contract we have had no contact with them as our landlord owns offices in the same building. The problems started when coming to the end of the tenancy and looking for a new... Read Full Review
Comments (1)My current property is through Black Katz Camden office, we have had no problems but other than the day we signed the contract we have had no contact with them as our landlord owns offices in the same building.
Was this helpful?:
youlea09 said about Black Katz
Services : Letting( As a Tenant )Date: 21st Jul 2011
My current property is through Black Katz Camden office, we have had no problems but other than the day we signed the contract we have had no contact with them as our landlord owns offices in the same building.
The problems started when coming to the end of the tenancy and looking for a new property, we went into the Camden office and essentially got shown out again straight away saying our requirements were unreasonable and no properties would ever become available, even though they had multiple suitable properties on their website.
I then tried the Hammersmith office, on my way to view a property with them when I was practically right outside their door they rang to see if I had received their voicemail (no such message exists) saying the property had already been let and that I was a liar and should buy a better phone by saying they didn't try to contact me.
I did not appreciate being called a liar and as they had my phone number they could've even sent me an SMS as well as the supposed voicemail. I am never using any Black Katz office if this is the treatment they provide their clients and I would not suggest them to anyone.
The UK's Largest Customer Review Website for the Property Industry
By : ANDREW
25 Jul 2011I am very sorry that you did not receive the service you should have, tenants are our life blood - we need them and we put customer service at the top of the agenda. This is completely the opposite ...
Efficient and honest. They ...
Share On :
5 Star Review
By : 'Scooterpower'
Services : Letting( As a Owner )
Would you recommend ? : Yes
18 May 2011
People found this helpful0
Efficient and honest. They did everything they said they would do. Chris and Jennifer made the process very... Read Full Review
Comments (0)Was this helpful?:
Scooterpower said about Black Katz
Services : Letting( As a Owner )Date: 17th May 2011
Efficient and honest. They did everything they said they would do. Chris and Jennifer made the process very easy.
The UK's Largest Customer Review Website for the Property Industry
Neil at Black Katz West ...
Share On :
5 Star Review
By : 'Tracey'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
15 May 2011
People found this helpful0
Neil at Black Katz West Hamstead was excellent. We were searching for the right flat for months and Neil was really proactive and digested our feeback and found us a great flat. Neil was by far the best estate agent we dealt with. He is an asset to Black Katz and they are very lucky to have him. ... Read Full Review
Comments (1)Was this helpful?:
Tracey said about Black Katz
Services : Letting( As a Tenant )Date: 14th May 2011
Neil at Black Katz West Hamstead was excellent. We were searching for the right flat for months and Neil was really proactive and digested our feeback and found us a great flat. Neil was by far the best estate agent we dealt with. He is an asset to Black Katz and they are very lucky to have him. Thanks Neil
The UK's Largest Customer Review Website for the Property Industry
By : Cara
14 Jun 2011And this reference is written by, eh, Neil at Black Katz. Or perhaps his...
BK are doing a reasonable job ...
Share On :
3 Star Review
By : 'Overseas'
Services : Letting( As a Owner )
Would you recommend ? : Yes
6 May 2011
People found this helpful0
BK are doing a reasonable job of managing my flat. I find them a little slow to respond sometimes. I am in Australia but with modern communications that is not an excuse. That said, they find good tenants quickly and keep me informed monthly. My tenants seem to think they are a little unresponsive... Read Full Review
Comments (0)Was this helpful?:
Overseas Landlord said about Black Katz
Services : Letting( As a Owner )Date: 5th May 2011
BK are doing a reasonable job of managing my flat. I find them a little slow to respond sometimes. I am in Australia but with modern communications that is not an excuse. That said, they find good tenants quickly and keep me informed monthly. My tenants seem to think they are a little unresponsive also, not phoning on the agreed phone number for example. On the whole, OK (certainly compared to other London agents) and I'm particularly impressed with how seriously their leadership team take customer service and complaints.
The UK's Largest Customer Review Website for the Property Industry
We dealt mainly with Jennifer ...
Share On :
5 Star Review
By : 'marie'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
4 May 2011
People found this helpful0
We dealt mainly with Jennifer who proved to be very efficient and friendly, a great combination! Even after we moved in, she was always very prompt and helpful by email. Also being able to communicate by email rather than telephone made the process so much smoother and easier for... Read Full Review
Comments (1)Was this helpful?:
marie said about Black Katz
Services : Letting( As a Tenant )Date: 3rd May 2011
We dealt mainly with Jennifer who proved to be very efficient and friendly, a great combination! Even after we moved in, she was always very prompt and helpful by email. Also being able to communicate by email rather than telephone made the process so much smoother and easier for me!
The UK's Largest Customer Review Website for the Property Industry
By : Cara
14 Jun 2011Isn't it obvious the three previous "references" are fake and writting by Black Katz management? they are fraudsters in everything they do, even internet forum activity. But good to have...
Proactive, friendly and ...
Share On :
4 Star Review
By : 'Russell'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
29 Apr 2011
People found this helpful0
Proactive, friendly and... Read Full Review
Comments (0)Was this helpful?:
Russell said about Black Katz
Services : Letting( As a Tenant )Date: 28th Apr 2011
Proactive, friendly and efficient.
The UK's Largest Customer Review Website for the Property Industry
We've just moved into a ...
Share On :
5 Star Review
By : 'Chelsey'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
9 Apr 2011
People found this helpful0
We've just moved into a "BlackKatz" property and would highly recommend their service. Khan was the most personable agent we have ever come across, and went out of his way to find us properties that would appeal (we were particularly fussy customers). It was quite sad when we found a flat we... Read Full Review
Comments (1)We've just moved into a "BlackKatz" property and would highly recommend their service.
Was this helpful?:
Chelsey + Alex said about Black Katz
Services : Letting( As a Tenant )Date: 8th Apr 2011
We've just moved into a "BlackKatz" property and would highly recommend their service.
Khan was the most personable agent we have ever come across, and went out of his way to find us properties that would appeal (we were particularly fussy customers). It was quite sad when we found a flat we liked as it meant no more Saturday mornings with Khan!
The "moving in" pack that Jennifer gave us, and all her help was exceptional too. We had used Greene and Co for our previous let who certainly werent as professional, quick, informative or personable.
We've found a place we love, and if we do ever want to move again, BlackKatz will be our very first phonecall.
The UK's Largest Customer Review Website for the Property Industry
By : Cara
14 Jun 2011Isn't it obvious the three previous "references" are fake and writting by Black Katz management? they are fraudsters in everything they do, even internet forum activity. But good to have...
Very freindly, efficient and ...
Share On :
5 Star Review
By : 'sam'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
8 Apr 2011
People found this helpful0
Very freindly, efficient and helpful staff. I really felt that they were doing their best to find me a suitable flat for my needs. Niel was particularly... Read Full Review
Comments (0)Was this helpful?:
sam said about Black Katz
Services : Letting( As a Tenant )Date: 7th Apr 2011
Very freindly, efficient and helpful staff. I really felt that they were doing their best to find me a suitable flat for my needs. Niel was particularly helpful.
The UK's Largest Customer Review Website for the Property Industry
161 - 180 of 196 items
No Staff Registered
NaN - NaN of items
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 7/25/2016, 9:45:24 AM by allAgents
