Llandudno, LL30
4.7/5, 45 reviews
91% recommended
89% lettings valuation accuracy
86% lettings fee satisfaction

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Latest Reviews

View all Reviews 45
7th Nov 2023
reviewed by 'Natasha'
“Shocking company with no idea about the basics of customer service. They forgot about appointments, never called us back. We ......”
18th Apr 2023
reviewed by 'Michael Hutton'
“The team was fantastic and helped us immensely. Coreen, Tracy and IIinca were extremely professional and helpful in helping us ......”
18th Feb 2020
reviewed by 'Joanna'
“Great communication and service from start to completion. Friendly and professional staff who went over and above to help the ......”
17th Jan 2020
reviewed by 'Sophie'
“Would highly recommend using Beresford Adams if you're looking to get a mortgage. They were very helpful and easy to ......”
14th Jan 2020
reviewed by 'Laura'
“Seamless transaction and Agents kept me informed throughout the entire process. Agents were helpful and courteous from start to finish....”
13th Jan 2020
reviewed by 'Patricia'
“Exceeded our expectations. Good communication and customer skills. Our agent Hannah was really good and took time to explain the ......”
Opening Hours
  • Monday: 09:30 - 17:30
  • Tuesday: 09:30 - 17:30
  • Wednesday: 09:30 - 17:30
  • Thursday: 09:30 - 17:30
  • Friday: 09:30 - 17:00
  • Saturday: 09:30 - 12:00
  • Sunday: Closed
Address

Beresford Adams
18 Madoc Street
Llandudno
Conwy
LL30 2TL
01492 849003

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 89% 86% £425 £1,700
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
9 0 3 2 8 2 10 0 11 0
Areas covered
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Shocking company ....”

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Nov 07,2023
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By: 'Natasha'
Nov 07,2023
0 people found
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Shocking company with no idea about the basics of customer service. They forgot about appointments, never called us back. We had to chase everything to be organised which made the final details before the move very last minute and very stressful. It was almost impossible ...
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“The team was fantastic and helped us immensel......”

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Apr 18,2023
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Coreen
By: 'Michael Hutton'
Apr 18,2023
0 people found
this helpful
The team was fantastic and helped us immensely. Coreen, Tracy and IIinca were extremely professional and helpful in helping us relocate....
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“Great communication and service...”

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Feb 18,2020
Minithumbup
By: 'Joanna'
Feb 18,2020
0 people found
this helpful
Great communication and service from start to completion. Friendly and professional staff who went over and above to help the whole process along. I would recommend this Estate Agent....
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“Highly recommend...”

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Jan 17,2020
Minithumbup
By: 'Sophie'
Jan 17,2020
0 people found
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Would highly recommend using Beresford Adams if you're looking to get a mortgage. They were very helpful and easy to get in contact with when needed and we were always kept updated with anything going on....
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“Seamless transaction and Agents kept me infor......”

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Jan 14,2020
Minithumbup
By: 'Laura'
Jan 14,2020
0 people found
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Seamless transaction and Agents kept me informed throughout the entire process. Agents were helpful and courteous from start to finish....
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“Exceeded our expectations. Good communication......”

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Jan 13,2020
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Hannah
By: 'Patricia'
Jan 13,2020
0 people found
this helpful
Exceeded our expectations. Good communication and customer skills. Our agent Hannah was really good and took time to explain the process from the outset. Our only criticism is that at times there was not enough prior notice for viewings of the house which was sending ...
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“2nd to none!...”

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Mar 22,2019
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Coreen
By: 'Karl'
Mar 22,2019
0 people found
this helpful
Thankyou very much to Coreen, Charlotte and Amy for their professionalism and friendliness throughout. Their persistence to see the job to the end was second to none and all of this was fine by either a friendly phone call or a very detailed email as ...
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Comment on agent fees
I think the fees are acceptable for the amount of work carried out.
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“Miss...”

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Dec 17,2018
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By: 'Alex'
Dec 17,2018
1 people found
this helpful
The worst estate agency ever ! They never done anything what they promised. They are ignoring phone calls, complains, they even closing estate agency earlier then they should etc. My estate agent is Patricia (I do not now last name) and Chloe Aligieri from Beresford Adams ...
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Comment on agent fees
Bad and hirrible
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“Rachel Williams has provided financial services relating to two house ......”

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Mar 30,2017
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Rachel
By: 'Morrigan'
Mar 30,2017
0 people found
this helpful
Rachel Williams has provided financial services relating to two house purchases and I wouldn't hesitate to recommend her to anyone. Rachel is consistently professional, attentive, well informed, highly organised, listens to your needs, and goes the extra mile to provide outstanding customer service. I always ...
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Comment on agent fees
Excellent value for outstanding service
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“I have been extremely disappointed with the service I was ......”

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Mar 07,2017
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By: 'Jo'
Mar 07,2017
0 people found
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I have been extremely disappointed with the service I was provided with. As the seller with this agent I felt as though the prospective purchasers had their interests better protected. I was ill advised as to the position of the first prospective purchaser and also ...
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“We found Christina extremely helpful when we bought our new ......”

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Dec 16,2016
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By: 'Michelle'
Dec 16,2016
0 people found
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We found Christina extremely helpful when we bought our new home. She guided us through the complicated process and kept us informed and up to date with all of the information that we needed to know. We are so grateful to her for all her ...
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“Christina was very helpful throughout the process of buying my ......”

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Dec 01,2016
Minithumbup
By: 'Kim'
Dec 01,2016
0 people found
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Christina was very helpful throughout the process of buying my house. She kept in touch regularly, was very efficient and prompt at responding to any queries and chased my conveyancer for information also. Christina was very professional and I really appreciated her help, especially as ...
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Comment on agent fees
N/a
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“Good service from all the staff members who kept me ......”

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Oct 12,2016
Minithumbup
By: 'Keith'
Oct 12,2016
0 people found
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Good service from all the staff members who kept me informed of new tenants and did all the viewings for me. Excellent Service...
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Comment on agent fees
Fees reasonable
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“Excellent service and customer care throughout the process of letting ......”

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Oct 04,2016
Minithumbup
By: 'Ceri'
Oct 04,2016
0 people found
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Excellent service and customer care throughout the process of letting my property. Very efficient and positive with regards to finding tenants and provided excellent advice in many areas....
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Comment on agent fees
I find the agent fees very reasonable.
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“I have found all the ladies in the letting department ......”

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Sep 23,2016
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Rhiannon
By: 'blake'
Sep 23,2016
0 people found
this helpful
I have found all the ladies in the letting department to be very efficient, professional, organised and a true delight to deal with. Many thanks for all you help ladies and I look forwards to working with you again very soon. Take care and a ...
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“Prompt service. Speedy response to emails. Have provided a good ......”

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Sep 21,2016
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Rhiannon
By: 'Roger'
Sep 21,2016
0 people found
this helpful
Prompt service. Speedy response to emails. Have provided a good service while the property has been empty while undergoing repairs. Have secured a tenant quickly once the property has returned to market....
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“I have been more than happy with the service provided ......”

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Sep 15,2016
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Katie
By: 'Cate'
Sep 15,2016
0 people found
this helpful
I have been more than happy with the service provided by Katie. She was efficient and courteous at all times. I was especially pleased to have her competent service as I was letting a property many miles from my current home & she made me feel ...
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Comment on agent fees
Average.
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“Professional service, sensitive to the operational needs of our organisation. ......”

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Sep 15,2016
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Katie
By: 'G'
Sep 15,2016
0 people found
this helpful
Professional service, sensitive to the operational needs of our organisation. An understanding of our needs under unusual circumstances. Clarity with guidance and prompt responses....
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Comment on agent fees
Fees acceptable if expectations of both parties are met
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“A very speedy and professional service from the outset.Being 250 ......”

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Sep 15,2016
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Katie
By: 'DWS'
Sep 15,2016
0 people found
this helpful
A very speedy and professional service from the outset. Being 250 miles away from the property, it was reassuring to have Katie as a reliable point of contact. Fully recommended....
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Comment on agent fees
Good.
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“We were very pleased with Nicola's help with the purchase ......”

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Sep 08,2016
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nicola
By: 'Chris'
Sep 08,2016
0 people found
this helpful
We were very pleased with Nicola's help with the purchase of our flat. She maintained contact with us throughout the process and answered all our queries very quickly. She managed the whole process very effectively and was always pleasant to deal with. She certainly deserves 5 ...
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Comment on agent fees
As a buyer we did not pay fees.
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“An excellent service by the Llandudno office. They kept me ......”

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Aug 10,2016
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Shan
By: 'Robin'
Aug 10,2016
0 people found
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An excellent service by the Llandudno office. They kept me informed all of the way, and kept the process moving....
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Comment on agent fees
Average for the service obtained. The "Enhanced Marketing" package was definitely the best service buy of the lot.
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“Christina was so helpful from viewing the property through to ......”

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Aug 05,2016
Minithumbup
By: 'Mr'
Aug 05,2016
0 people found
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Christina was so helpful from viewing the property through to completion and receiving the keys. She kept us informed at all times and was happy to show us round on numerous occasions nothing was to much trouble for her. We have had a terrible experience ...
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“I would like to thank Christina and Nicola for helping ......”

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Aug 01,2016
Minithumbup
By: 'Joan'
Aug 01,2016
0 people found
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I would like to thank Christina and Nicola for helping me find my perfect home. Christina made me aware of this property the day it went onto the market. I viewed it the next day, fell in love with it and purchased it. Through the ...
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“Cannot recommend too highly, both went above and beyond to ......”

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Jul 11,2016
Minithumbup
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Shan
By: 'Robert'
Jul 11,2016
0 people found
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Cannot recommend too highly, both went above and beyond to help us in our house sale. Nothing was too much trouble....
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Comment on agent fees
Very pro active, did exactly what they promised to do and a lot more!
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“I had the pleasure of dealing with the Llandudno team ......”

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Jun 23,2016
Minithumbup
By: 'Peter'
Jun 23,2016
0 people found
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I had the pleasure of dealing with the Llandudno team whilst recently selling a property in Llandudno. From start to finish it was a slick process and they kept in touch with me every step of the way. I would highly recommend to anyone who ...
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Comment on agent fees
Sensible fee arrangements
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“Very Pleased with a very professional and efficient job Well ......”

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May 26,2016
Minithumbup
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nicola
By: 'John'
May 26,2016
0 people found
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Very Pleased with a very professional and efficient job Well Done. Kept me informed every step, and worked hard to bring a speedy conclusion....
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Comment on agent fees
Good average fees for this type of property.
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“The experience of renting with Beresford Adams was somewhat an ......”

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Apr 04,2016
Minithumbup
By: 'SMT1'
Apr 04,2016
0 people found
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The experience of renting with Beresford Adams was somewhat an emotional roller-coaster, the viewing went well, and on time with a pleasant and very accommodating and welcoming agent, Chloe. That's where it began, we were second to see the property, and second place to be ...
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Comment on agent fees
I personally found the fees to be well above average, but it's certainly a sellers market in the UK and even more so in Llandudno, so had little option but to pay the costs to get the home we wanted. But ‚£300 for a tenancy agreement that frankly could've been downloaded is a bit much. Perhaps I'm wrong, but I don't believe you could fairly justify ‚£300 as the cost of producing the tenancy agreement which is clearly a template printed and signed by us, the tenants. If it includes the cost of the inventory, i believe that cost should be put on to the landlord and not the tenant as really it acts to protect his investment / property, more than our deposit. The rent, deposit and reference fees, plus DPS is all a normal rate though so that was fine.
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“Both Chloe & Coreen have provided my wife & myself with an ......”

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Feb 29,2016
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Cloe
By: 'Neil'
Feb 29,2016
0 people found
this helpful
Both Chloe & Coreen have provided my wife & myself with an extremely helpful and effective service in finding new & appropriate tenants....
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Comment on agent fees
On the high side
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“Exceptional service and couldnt be happier with every part of ......”

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Feb 19,2016
Minithumbup
By: 'abr13'
Feb 19,2016
0 people found
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Exceptional service and couldnt be happier with every part of the service and gelp us move as qyickly and smoothly as possible...
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Comment on agent fees
Good
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“Jodee is excellent at her job.......Nothing is too much ......”

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Nov 20,2015
Minithumbup
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Jodee
By: 'Meena'
Nov 20,2015
0 people found
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Jodee is excellent at her job....... Nothing is too much trouble for her to show and help you with buying property. Allways there on hand....... I feel she will go far. I feel very safe dealing with Jodee. Lovely girl..........
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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No procedure available.

Awards won by Beresford Adams, Llandudno LL30 2TL



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