The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
4/5, 43 Reviews
77% Recommended
100% sales valuation accuracy
50% letting valuation accuracy
88% sales fee satisfaction
61% letting fee satisfaction
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 100% | 88% | £125,000 | £251,000 |
Lettings | 50% | 61% | £550 | £1,600 |
Beresford Adams
1-3 Friarsgate, Grosvenor Street, Chester, Cheshire
CH1 1XG
01244 752205
Bryn
By : 'Médéric'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CH2
Bryn was an excellent and supportive agent throughout. He responded fast to our queries and overall made the move smooth by giving us timely information. He was also friendly, empathetic and professional. Really... Read Full Review
Jessica
By : 'Tracey'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : CH1
Couldn’t fault Jess from Beresford Adam Chester always calling me with new property’s coming onto the market until we found our forever home. Jess helped everything run smoothly right up until we were handed the keys . Thanks so much for all your help we really... Read Full Review
Matthew
By : 'Adam'
Services : Letting( As a Owner )
Rent PCM : £750
Would you recommend ? : No
Postcode : CH3
Not sure about the sales side but the letting side is a disgrace. As a landlord I was constantly having to do the work they were paid for and the problem was exacerbated by the turnover of staff. In the end I changed agents after twice in a row they cost me hundreds at checkout due to... Read Full Review
Katrina
By : 'Leigh'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : CH5
A very happy customer ! From beginning to end , Katrina and the team have been wonderful. Professional , friendly and extremely helpful at all times . Communication is excellent and they go the extra mile ! I strongly recommend this agents . Thanks everyone... Read Full Review
By : 'Nigel'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CH5
From the outset the team members were extremely helpful and professional. They all took a personal interest in our circumstances and went out of their way to communicate with us at every stage of the selling process. I would very strongly recommend this company to anyone selling their house in... Read Full Review
The fees are good value.
Katrina
By : 'Esther'
Services : Sales( As a Buyer )
Sold price : £210000
Would you recommend ? : Yes
Postcode : CH4
Amy and Katrina were excellent in organising my purchase of my new apartment. The focus on customer service was outstanding and Amy went above and beyond to keep me updated on the purchase. Nothing was too much trouble. I would fully recommend Beresford Adams and particularly Amy for the sale or... Read Full Review
By : 'CW'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CH1
I have used this agency to let my property since 2001. In all this time the property has never been without a tenant. The service is excellent, efficient and well organized. I would recommend this branch without... Read Full Review
By : 'Willow'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : CH4
Incompetent. They do the bare minimum to fulfil their obligation. Used tenant find service. Communication is poor, it takes you to chase them just to find out what is happening, they give poor feedback from viewings, they appear to show people round who don't want that style of property and the... Read Full Review
High fees given the amount of chasing you do.
By : 'Akhil'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : CH4
I have recently bought a property though Beresford Adams Chester. The worst customer services I have received in my life. Very unprofessional and they definitely do not treat customers fairly. I would definitely won't be using them... Read Full Review
Jasmin
By : 'Mr'
Services : Letting( Admin )
Would you recommend ? : No
Postcode : CH1
This morning (08:43, 18.04.16) I received an e-mail from Jasmin Rimmer, Branch Manager of the Chester Branch of Beresford Adams. The e-mail informed me that on Friday tenants moved into 20, Wharf View and that monies would be paid into my account within a couple of days. This e-mail has nothing... Read Full Review
Not applicable
Not applicable
By : Gizmo
Jan 11, 2021Absolutely shocking service from lettings department. Impossible to get hold of. You leave voice messages, emails in the hope they respond but nothing! We have had nothing but issues since renting a ...
By : 'Kevin'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CH5
A total shambles, I viewed a property in Sandycroft and I was told the tenants had just left,as it was unclean and had damp coming through. and I was the told the damp would be fixed and the house cleaned, there was no key for the back door which lead to the garage as I wanted to store some sound... Read Full Review
mmm let me think, did not bother to check to see the house was clean, or safe to live in
mmm let me think, did not bother to check to see the house was clean, or safe to live in
Lindsey
By : 'Darrell'
Services : Letting( As a Tenant )
Rent PCM : £950
Would you recommend ? : Yes
Postcode : CH1
Lindsey was very helpful from the first time we met to listen to our requests and find places to show us the matched. Other agents we worked with showed little interest in helping us find what we were looking for. Lindsey had great attention to detail and was able to find us a place that we enjoy.... Read Full Review
Jasmin
Jessica
By : 'Emily'
Services : Letting( As a Tenant )
Rent PCM : £695
Would you recommend ? : Yes
Postcode : CH4
Jasmin was extremely friendly, helpful and knowledgeable, and made sure that any enquiries that I had about the accessibility of the property were answered in a timely and sensitive manner. I am a wheelchair user, and it can be a real struggle finding a suitable property! It terms of maintenance,... Read Full Review
Lindsey
Jessica
By : 'Emily'
Services : Letting( As a Tenant )
Rent PCM : £795
Would you recommend ? : Yes
Postcode : CH2
The entire Beresford team in Chester was outstanding. We were quite out of our element relocating here from the US. However, once we saw a place online that fit our needs, they were quick to show us the home, accept and process our application and get us out of a hotel and into a home fast. They... Read Full Review
Jasmin
By : 'SEC'
Services : Letting( As a Tenant )
Rent PCM : £850
Would you recommend ? : Yes
Postcode : CH47
As recent arrivals in the UK (from Australia), our experience with Beresford Adams was very positive. It's always difficult to gauge the way things are done in a new country, and Jasmin always fielded and responded to our questions promptly. When I noted a problem was fairly urgent, they responded... Read Full Review
Jasmin
By : 'Nigel'
Services : Letting( As a Owner )
Rent PCM : £950
Would you recommend ? : Yes
Postcode : CH1
Beresford Adams were recommended to us and Jasmin was very professional from our first meeting and sourced us a fantastic tenant within days. Jasmin was thorough in every thing she did and we cannot praise her enough. First class... Read Full Review
Paige
Katrina
By : 'David'
Services : Sales( As a Vendor )
Sold price : £145
Would you recommend ? : Yes
Postcode : CH4
We have recently bought a retirement apartment and also sold a property using Beresford Adams Chester. Paige who came out to value my in-laws property was fantastic, given they are 85 and 80 also have lived in the property for 47 years it was important we chose somebody that was sympathetic but... Read Full Review
Lindsey
Jessica
By : 'Katy'
Services : Letting( As a Tenant )
Rent PCM : £795
Would you recommend ? : Yes
Postcode : CH4
This is the first time I have had any dealings with beresford Adams and what a pleasure it has been I dealt with both Lindsey Jones and Jessica and what a asset to the company they both are. I met Lindsey at the viewing of my property and she couldn't have been any more helpful or a pleasure to... Read Full Review
Paige
By : 'Julia'
Services : Sales( As a Vendor )
Sold price : £195000
Would you recommend ? : Yes
Postcode : CH4
Page Turrall listened to me, she was extremely pleasant, informative and did exactly what she said she would do. I'm so pleased with her professionalism that I'm hoping that Beresford Adams finds me a property to move into. The sale of my house was much quicker than I thought. Thank you... Read Full Review
The house has only just been sold, but the fees are worth it
The house has only just been sold, but the fees are worth it
Jessica
Jasmin
By : 'DM'
Services : Letting( As a Owner )
Rent PCM : £550
Would you recommend ? : Yes
Postcode : CH3
I have, and are receiving an excellent service from the Chester branch of Beresford Adams. Their professionalism and product knowledge is to be admired by their competitors. Since signing up with them the property incurred a couple of minor problems. These where dealt with, giving an outstanding... Read Full Review
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Last updated at 5/5/2014, 8:40:18 AM by allAgents