By : 'kamran' Services : Letting( As a Tenant ) Rent PCM : £1000 Would you recommend ? : No Postcode : CM20
11 Sept 2021
People found this helpful0
Absolutely the horrendous experience with Belvoir Harlow as a tenant. We were supposed to move in today and waited patiently for the date that Belvoir, Harlow gave us. On seeing the property, more than a month before start of tenancy date, and the letting agent promised us that the property will be ... Read Full Review
Services : Letting( As a Tenant )Date: 11th Sep 2021
Absolutely the horrendous experience with Belvoir Harlow as a tenant. We were supposed to move in today and waited patiently for the date that Belvoir, Harlow gave us. On seeing the property, more than a month before start of tenancy date, and the letting agent promised us that the property will be painted and all the problems will be fixed before start date of tenancy. We furnished all the details and deposited all the documents they required. On the start date of tenancy, the letting agent did not even want to come in to the flat initially. On my wife insistence when she did eventually walk with us into the property; we realized that the some of the cabinet door were broken/unhinged and it had not been painted at all (not to mention the other issues with integrated appliances). When my wife raised these issue, the letting agent was extremely rude to her. Maybe she was having a bad day but she there was no reason to be rude to the tenants about their valid concerns, regarding the property. She basically told my Mrs. that she had no time and was leaving and nothing can be done about this. As of our start of tenancy date, we are sitting in our rent property that is barely livable with multiple problem. If you are a prospective tenant, please stay away from these folks. They do not care at all about you and leave you hanging as soon as they make you sign the tenancy agreement. We as professionals (in the finance and my Mrs. in the healthcare industry) will make sure, we explain in detail to our friends and colleagues and in our professional circles; exactly how we have been lied to by the letting agent and treated by them. Both here and on the US/Canadian professional forums (working in UK). UK is a wonderful country and with wonderful people, who we have come to befriend and adore, but some bad apples.....ahhh. If you are a prospective tenant....just stay away from them.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
Avoid at all costs.
This ...
Share On :
1 Star Review
By : 'ANNOYED' Services : Letting( As a Owner ) Would you recommend ? : No
3 May 2011
People found this helpful0
Avoid at all costs.
This branch agree for your tenants to break the contract without your consent/agreement. Then refer to some tenuous clause in the contract to cover up for their massive mistake.
Will be taking this matter further court ombudsman etc, absolutely terrible service the... Read Full Review
Services : Letting( As a Owner )Date: 2nd May 2011
Avoid at all costs.
This branch agree for your tenants to break the contract without your consent/agreement. Then refer to some tenuous clause in the contract to cover up for their massive mistake.
Will be taking this matter further court ombudsman etc, absolutely terrible service the office manager is rude and disrespectful. Countless emails ignored.
Couldn't organise a p1ss up in a brewery.
For any other landlord looking for an agency in Harlow you could find 100% better out there.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
I have read through many ...
Share On :
1 Star Review
By : 'Anon' Services : Letting( As a Prospective Landlord/Tenant ) Would you recommend ? : No
23 Sept 2010
People found this helpful0
I have read through many reviews on this site with regards to Belvoir, 99% not good, but thought seeing as they are a franchise and Harlow was not mentioned I would throw caution to the wind. Big mistake, they fell into line with most reviews I have read. I arranged for a viewing and was told that... Read Full Review
Services : Letting( As a Prospective Landlord/Tenant )Date: 22nd Sep 2010
I have read through many reviews on this site with regards to Belvoir, 99% not good, but thought seeing as they are a franchise and Harlow was not mentioned I would throw caution to the wind. Big mistake, they fell into line with most reviews I have read. I arranged for a viewing and was told that due to a previous hicup that I would be the first person to view the property, upon arriving we were informed that they was another party viewing the same property 15mins after us. Upon leaving we were informed that even though there was someone else looking we would have 1st refusal if we rang back in the morning. We went home disscussed our options and decided that we were going to go ahead, due to work commitments I was unable to call agent back at 9 on the dot, and about 9.20 i recieved a text telling me that the other prospective tennants had already been in and paid a deposit so the flat was gone! When challenging the fact that we were supposed to have 1st refusal i was greeted with a somewhat dont care attitude and that I should have either rang at 9am sharp or better still commit there and then after viewing the property! Subsiquent communications have resulted in a frankly disgusting level of customer service and needless to say I will never use Belvoir ever again, I suggest that regardless if the franchise you avoid at all costs. If this is how potential clients are treated then I can only wonder how you are treated once money is handed over and contracts signed!
The UK's Largest Customer Review Website for the Property Industry
Unfortuntely there is a shortage of properties in the market at the moment and good properties are getting snapped up very quickly. Properties can only be reserved when a deposit is paid and it is...
1 - 3 of 3 items
No Staff Registered
NaN - NaN of items
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 2/24/2015, 6:45:25 AM by allAgents