100% sales valuation accuracy
89% sales fee satisfaction
50% lettings valuation accuracy
88% lettings fee satisfaction
No company information
Latest Reviews
14th Oct 2024
reviewed by 'Sirley Torres'
11th Oct 2024
reviewed by 'Sirley Torres'
30th Sep 2019
reviewed by 'Tamara'
24th Feb 2019
reviewed by 'Amy'
Opening Hours
Address
Anthony Pepe & Co
407 Green Lanes
London
Greater London
N4 1EY
02083 419999
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 89% | £380,000 | £797,500 |
| Lettings | 50% | 88% | £450 | £1,700 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 4 | 1 | 11 | 3 | 18 | 0 | 7 | 0 | 1 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
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Latest Properties
No Properties
Oct 14,2024
Oct 14,2024
0
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this helpful
We are extremely satisfied with our experience renting a flat through Anthony Pepe & Co. The agency provided a highly professional and smooth service, making the process fast, easy, and stress-free. This is by far the quickest we have ever rented a property.
A special thanks ...
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Oct 11,2024
Oct 11,2024
0
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We are extremely satisfied with our experience renting a flat through Anthony Pepe & Co. The agency provided a highly professional and smooth service, making the process fast, easy, and stress-free. This is by far the quickest we have ever rented a property.
A special thanks ...
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Sep 30,2019
Sep 30,2019
0
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Had great service from Maria at the Palmers Green branch. She always got back to us with any queries. She was efficient and supportive through the process and approachable about any concerns. . Great service and now happily in our new home....
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Sep 11,2019
Sep 11,2019
1
people found
this helpful
this helpful
Overall bad service. Rude staff that does the minimum possible in every situation. The horrible condescending attitude was the worst.
Avoid this agency...
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Feb 24,2019
Feb 24,2019
0
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Harringey Letting team have been absolutely fantastic. It is the first time I have let a property and the whole process has been absolutely seamless. The product they offer is fantastic value for money and you really feel like a valued customer. The team check ...
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“Incredibly incompetent agents.Unable to provide correct information about referencing,......”
Feb 09,2018
Feb 09,2018
6
people found
this helpful
this helpful
Incredibly incompetent agents.Unable to provide correct information about referencing,landlord,property access.Slow to respond and ignore the phone....
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Comment on agent fees
Atrocious fees for very little/no service.
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Feb 24, 2019
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Anthony Pepe letting team have been absolutely fantastic. It is the first time I have let a property and the whole process has been absolutely seamless. The product they offer is fantastic value for money and you really feel like a valued customer. The team check in to see how things are going, they keep you up to date with things that are happening and they are so efficient. Honestly, I cannot think of anything that i wasn't happy with, brilliant team! Thank you everyone. ...
Jul 26,2017
Jul 26,2017
8
people found
this helpful
this helpful
I was extremely disappointed with the level of service provided by Anthony Pepe . I made an offer for the property 2 weeks ago and was told I would get a call within 2 days. I made several calls and spoke to numerous people in the office who ...
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Aug 01, 2017
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Following the above complaint from Mr Mustafa I have spoken to the all staff involved to investigate thoroughly the points of raised.
I have also since spoken to Mr Mustafa to understand fully his complaint and to both apologise and explain the situation.
I appreciate Mr Mustafa frustration at what he feels to be a lack of communication, but I explained to him we had multiple offers on the property and the seller was in no hurry to accept any offers until receiving full information on ev ...
Mar 08,2015
Mar 08,2015
2
people found
this helpful
this helpful
We recently sold a property through Anthony Pepe.
WE found them to be by far the most professional agents in the area.
At a stressfully time they provided much needed support, and were able to guide us through problem solving.
We found Ben to be ...
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Comment on agent fees
more than adequate for the work done!
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Nov 13,2014
Nov 13,2014
0
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From the first contact with Anthony Pepe to arrange a viewing up until the moment we were handed the keys, I found every part of their service to be excellent, effiicient and friendly. We had a week from viewing to get all the references and ...
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Nov 12,2014
Nov 12,2014
0
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Perfect service, since I saw the advertisement and I contact them till to
go into the room they've been very helpful and informative about the property
and the amenities of the area.
Good price and good condition for the property.
Many thanks...
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Oct 16,2014
Oct 16,2014
0
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Ben and the team at AP were extremely professional and efficient in dealing with our house sale. They responded very quickly when asked to organise the valuation and particulars in a very short space of time and charged a competitive and reasonable fee. Throughout a ...
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Oct 10,2014
Oct 10,2014
0
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Ben and all the staff at Anthony Pepe were really excellent. Calm, efficient, reassuring, polite. If. Ben wasn't there someone else would always help. Nothing was too much trouble. Their advice was spot on. Compared to the estate agent I used to purchase a property ...
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Comment on agent fees
They definitely earned them and they were a fair price.
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Oct 07,2014
Oct 07,2014
0
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Ben and team were excellent from start to finish. Very clear communication upfront, good collaborative approach to the marketing, sensible advice when things went awry (nothing at all to do with AP) and resourceful in getting me across the finishing line. Would highly recommend to ...
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Jul 30,2014
Jul 30,2014
5
people found
this helpful
this helpful
We were planning to sell our house but the actual thought of it was extremely daunting. James completely understood us and took us under his wing. He communicated with us at every step and made the whole process very easy. We found James very approachable ...
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Jul 29,2014
Jul 29,2014
0
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Great service from the team. Always responsive to my phones calls and emails and kept us informed about progress throughout the whole process. They liaised effectively between myself and the vendor to resolve any queries.
The only area for improvement we experienced was that one ...
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Jul 28,2014
Jul 28,2014
0
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When my parents decided to sell their property which they had been in for 45 years ¢â‚¬â€œ it was not going to be an easy process for anyone. After getting many Estate Agents in to value the property, as a family we chose Anthony Pepe the main ...
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Jul 11,2014
Jul 11,2014
0
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Catherine and her team provide an excellent and professional service. We bought and rent our flat through them and they are a pleasure to deal with....
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Jul 07,2014
Jul 07,2014
0
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Catherine and Maria have been excellent throughout my dealings with them.
Having been let down by agents in the past, Catherine is excellent and delivers exactly what she promises in a friendly and professional way. Maria has also taken the worry out of managing my ...
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Comment on agent fees
A fair fee for an excellent service.
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May 13,2014
May 13,2014
0
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I was very pleased with the services and the firm was very professional throughout the process. The branch manager kept the chain going for about 9 months. I could not have asked for more!...
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Mar 17,2014
Mar 17,2014
0
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Meeting Ben Tootill-Borrill and his team was like a breath of fresh spring air. From start to finish of the selling transaction of my property they provided me with exceptional advice and service.
We were very impressed by their professionalism, enthusiasm, interest and verve at ...
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Feb 28,2014
Feb 28,2014
0
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Great service from start to finish. Very proactive, honest, friendly and helpful. Went way beyond the call of duty. Would definitely recommend....
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Feb 12,2014
Feb 12,2014
0
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Catherine has been very helpful. Always reliable and polite on the phone. We are all very happy.
All good :)
Niall...
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Feb 05,2014
Feb 05,2014
0
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We purchased a property through Anthony Pepe recently and were very happy with the service recieved. James was always happy to make himself available for questions and issues (even when on holiday) and was very professional throughout. Would not hesitate to recommend - and I ...
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Jan 06,2014
Jan 06,2014
0
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Ben managed the sale of our property. We were in the middle of a chain and it was a difficult time for us and the sale was not an easy one. Ben was honest and very capable at managing everyone's expectations and personalities. We felt ...
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Dec 18,2013
Dec 18,2013
0
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We sold our flat using Anthony Pepe and were very pleased with the service we received. My partner is always quite sceptical about dealings with certain professions and estate agents don't always get the best press, however we were delighted with the communication, openness and ...
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Dec 03,2013
Dec 03,2013
0
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Anthony Pepe have been absolutely amazing in helping us to sell our flat. I can't recommend them more highly. House selling and buying can be incredibly stressful but they were there every step of the way to support us and to help smooth over the ...
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Nov 22,2013
Nov 22,2013
9
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Their customer service skills are extremely poor.
If you're a landlord trying to sell your house, they'll suck up to you, otherwise very unhelpful, arrogant, dismissive, fake attitude. They won't take your call, will claim they're busy even though when you enter the office they're ...
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Nov 29, 2013
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We have never dealt with a tenant named Sarah, we have won awards for exceptional customer service, 100% of calls are answered at Anthony Pepe. If you are genuine please contact myself on [email protected] and I will be happy to hear your concerns. With over 30 years of Industry experience in the office we do thank you for describing us as young though . ...
Nov 22,2013
Nov 22,2013
0
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Ben at Anthony Pepe was a delight to work with. From the point of valuation he was the least pushy out of all the agents we met. Ben's valuation was spot on compared to valuations from other agents. We got exactly the asking price from ...
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Nov 22,2013
Nov 22,2013
1
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We wanted to sell our property to move to a bigger place. Where to ask? We turned to neighbours and friends... They all recommended Anthony Pepe & co and we are so pleased that we listened to them.
After the evaluation, the house was put on ...
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Nov 15,2013
Nov 15,2013
0
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I sold my property with Anthony Pepe and had a positive experience. Completed the sale in 2 months with no problems. Friendly and efficient staff who were always available on the phone and kept me regularly updated. Low fee's for a high quality service. Very happy, ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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